American Way Van & Storage review 2026 (Vandalia, OH)
In business since 1989 · Updated
American Way Van & Storage, a Vandalia, OH moving company, ranks #33 of 281 movers in Ohio, with a moveBuddha rating of 4.44/5.
77% of American Way Van & Storage's 145 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.
In business since 1989, American Way Van & Storage holds active FMCSA registration (USDOT #1240697) and operates 212 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How American Way Van & Storage measures up
Across 145 reviews, American Way Van & Storage in Vandalia, OH is rated 4.3/5 on Google (143 reviews) and 1.8/5 on Yelp (12 reviews), and has an A+ rating from the Better Business Bureau.
American Way Van & Storage ranks #33 out of 281 movers in Ohio with a moveBuddha Score of 4.44 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.44.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
Google rating
Based on 143 reviews
Yelp rating
Based on 12 reviews
Better Business Bureau
Based on BBB profile
Is American Way Van & Storage moveBuddha Certified?
American Way Van & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. American Way Van & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about American Way Van & Storage?
Out of 145 verified reviews, 77% of customers left a positive review about American Way Van & Storage in Vandalia, OH. 22.1% of reviews are negative and 0.7% are neutral. American Way Van & Storage has a 13% lower positive review percentage than the average Ohio moving company (77% vs the Ohio state average of 90%).
- Positive77.2%(112)
- Neutral0.7%(1)
- Negative22.1%(32)
Based on 145 reviews across Google, Yelp, and other review sites.
What customers like about American Way Van & Storage
Consistency and follow-up
Reviewers liked that American Way Van & Storage stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from American Way Van & Storage throughout the moving process.
Flexibility
Clients liked that American Way Van & Storage was willing to adjust schedules or accommodate last-minute changes.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to American Way Van & Storage's attention to detail.
Respectful of property
Customers appreciated how carefully American Way Van & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Thomas created a full inventory for an honest estimate, answered questions within minutes, and Dennis checked in before and during delivery while wrapping everything carefully.”
GoogleVerified Reviewer “They covered door frames, floors, and carpets; not a single wall mark appeared. Boxes were handled with care, and the warehouse team accommodated rescheduling and a quick box pickup.”
GoogleVerified Reviewer “Eric stayed in touch, gave a thorough estimate, and was flexible and patient when I changed dates multiple times. The crews packed fragile items carefully and delivered everything within 48 hours.”
GoogleVerified Reviewer “I paid exactly what I was quoted. Eric kept me updated, and both crews gave the promised 24-hour notice, handled furniture carefully, and set it up in the correct rooms.”
GoogleVerified Reviewer “These movers were much better than those I hired in the past. They protected my walls, disassembled and reassembled a large desk, and their price was fair.”
GoogleVerified Reviewer
Most common complaints about American Way Van & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Inaccurate estimates
Estimates from American Way Van & Storage were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“They broke our son's crib, lost the hardware, and damaged our washer. After weeks of delay, they denied the extra insurance and offered only $27 for the damage.”
GoogleVerified Reviewer “Our blue Kobalt tool bag never arrived. The company did not use inventory stickers, required us to request a claim form, and denied liability despite a sealing error.”
GoogleVerified Reviewer “The estimate was $3,500 with a $4,175 maximum, but the final price reached $4,500. They had repeatedly said the cost would likely be $2,500 to $2,900.”
GoogleVerified Reviewer “Many items arrived damaged despite full replacement coverage, and communication stopped after pickup. The delivery crew also refused to bring the sofa into the apartment.”
GoogleVerified Reviewer “The final cost was $400+ over the quote, a couch was not reassembled properly, and the company did not respond about the overage or missing clamps.”
GoogleVerified Reviewer
American Way Van & Storage
4.44Vandalia, OHSince 1989
Save more than 30% on average by comparing movers before you book.
American Way Van & Storage
4.44
Vandalia, OH · Since 1989
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from American Way Van & Storage, then see how it compares with other top-rated movers in Vandalia.
Compare prices side by side
See where American Way Van & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does American Way Van & Storage offer?
American Way Van & Storage offers local moves and commercial moves.
Services offered
Is American Way Van & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1240697 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, American Way Van & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1240697, as NATIONAL VAN LINES INC, and its operating status is currently active. It also holds a Ohio intrastate license, number 00139517.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover American Way Van & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 00139517Issued by Ohio. Covers moves within the state, which the FMCSA does not
- Registered legal name
- NATIONAL VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 212Power units reported to the FMCSA
- Miles driven
- 3,738,771Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does American Way Van & Storage cost?
American Way Van & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Ohio, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Ohio moving companies similar to American Way Van & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does American Way Van & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
American Way Van & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
American Way Van & Storage also offers discounts on request. It also lists: If you can be flexible with your departure date, opting to avoid the peak summer moving period between May and September is likely to result in cost savings compared to moving during that high-demand season. Ask what you qualify for and how much you could save before you book.
How American Way Van & Storage compares with other local movers
American Way Van & Storage outscores all of the four highest-scoring moving companies near Vandalia with a moveBuddha score of 4.44 out of 5, 0.06 points ahead of Lewis & Michael Moving & Storage, Inc.. At 145 reviews, American Way Van & Storage has more reviews than three of the four. American Way Van & Storage stands out with a customer service score higher than three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | American Way Van & StorageThis mover · ranks #1 | 4.44 | 145 | 4.3 | 1.8 | A+ |
| 2 | Lewis & Michael Moving & Storage, Inc.Dayton | 4.38 | 85 | 4.2 | 3.4 | A+ |
| 3 | TWO MEN AND A TRUCKBeavercreek Township | 4.36 | 697 | 4.6 | 2.3 | B- |
| 4 | Greater Dayton Moving & StorageDayton | 4.30 | 79 | 4.2 | 2.7 | A+ |
| 5 | Lincoln Storage & Moving IncDayton | 4.26 | 53 | 3.9 | 1.0 | A+ |
How does American Way Van & Storage compare to other Ohio movers?
- moveBuddha score#33 of 281(better than average)
4.44vs 3.72 avg
American Way Van & Storage scores 4.44, above the Ohio average of 3.72, and ranks #33 of 281 Ohio movers.
- Positive reviews#183 of 281(worse than average)
77%vs 90% avg
American Way Van & Storage has 77% positive reviews, below the Ohio average of 90%, and ranks #183 of 281 Ohio movers.
- Negative reviews#184 of 281(worse than average)
22%vs 10% avg
American Way Van & Storage has 22% negative reviews, above the Ohio average of 10%, and ranks #184 of 281 Ohio movers. A lower percentage is better.
- Reviews analyzed#100 of 281(worse than average)
145vs 403 avg
American Way Van & Storage has 145 reviews analyzed, below the Ohio average of 403, and ranks #100 of 281 Ohio movers.
- Yelp rating#89 of 281(worse than average)
1.8vs 3.3 avg
American Way Van & Storage has a Yelp rating of 1.8, below the Ohio average of 3.3, and ranks #89 of 281 Ohio movers.
- Years in business#34 of 281(better than average)
37 yearsvs 34 years avg
American Way Van & Storage has been in business for 37 years, above the Ohio average of 34 years, and ranks #34 of 281 Ohio movers.
| Metric | This moverAmerican Way Van & Storage | Ohio avg | Ohio rank | Difference |
|---|---|---|---|---|
| moveBuddha score#33 of 281 in Ohio | 4.44 | 3.72 | #33 of 281 | +0.72(better than average) |
| Positive reviews#183 of 281 in Ohio | 77% | 90% | #183 of 281 | −13 pts(worse than average) |
| Negative reviewsLower is better#184 of 281 in Ohio | 22% | 10% | #184 of 281 | +12 pts(worse than average) |
| Reviews analyzed#100 of 281 in Ohio | 145 | 403 | #100 of 281 | −258(worse than average) |
| Yelp ratingBased on only 12 reviews#89 of 281 in Ohio | 1.8 | 3.3 | #89 of 281 | −1.5(worse than average) |
| Years in business#34 of 281 in Ohio | 37 years | 34 years | #34 of 281 | +3(better than average) |
Compared with 281 Ohio movers with moveBuddha profiles. Rank #1 is the best in Ohio.
American Way Van & Storage
4.44Vandalia, OHSince 1989
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from American Way Van & Storage, then see how it compares with other top-rated movers in Vandalia.
Compare prices side by side
See where American Way Van & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
American Way Van & Storage
4.44
Vandalia, OH · Since 1989
Final verdict: American Way Van & Storage
American Way Van & Storage earns a 4.44/5 moveBuddha Score and ranks #33 among Ohio movers, with 77% positive feedback across 145 customer reviews.
Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 212 trucks and a track record dating to 1989, it has more history than the average Ohio mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
American Way Van & Storage
4.44
Vandalia, OH · Since 1989
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Ohio moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact American Way Van & Storage
- Phone
- (937) 898-7294
- Website
- awvs.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.