Central Van Lines review 2026 (Poca, WV)
In business since 1997 · Updated
Central Van Lines, a Poca, WV moving company, ranks #5 of 22 movers in West Virginia, with a moveBuddha rating of 4.06/5. It is one of the 10 top-ranked movers in West Virginia.
90% of Central Van Lines' 145 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves unprofessional behavior.
Central Van Lines has been in business since 1997. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Central Van Lines measures up
Across 145 reviews, Central Van Lines in Poca, WV is rated 4.7/5 on Google (123 reviews) and 3.1/5 on Yelp (8 reviews), and has an A+ rating from the Better Business Bureau.
Central Van Lines ranks #5 out of 22 movers in West Virginia with a moveBuddha Score of 4.06 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.06.
- Review quality
- 3.8
- Customer service
- 3.6
- Industry experience
- 3.6
- Brand
- 3.0
- Website
- 3.0
Google rating
Based on 123 reviews
Yelp rating
Based on 8 reviews
Better Business Bureau
Based on BBB profile
Is Central Van Lines moveBuddha Certified?
Central Van Lines is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Central Van Lines hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Central Van Lines?
Out of 145 verified reviews, 90% of customers left a positive review about Central Van Lines in Poca, WV. 8.3% of reviews are negative and 1.4% are neutral. Central Van Lines has a 7% higher positive review percentage than the average West Virginia moving company (90% vs the West Virginia state average of 83%).
- Positive90.3%(131)
- Neutral1.4%(2)
- Negative8.3%(12)
Based on 145 reviews across Google, Yelp, and other review sites.
What customers like about Central Van Lines
Flexibility
Clients liked that Central Van Lines was willing to adjust schedules or accommodate last-minute changes.
Good communication
Reviewers frequently mention clear, consistent updates from Central Van Lines throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Central Van Lines.
Respectful of property
Customers appreciated how carefully Central Van Lines's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Central Van Lines's attention to detail.
What positive reviewers say
“The move went as planned. Communication was fantastic. Tyler and Tracy did a great job of loading as well as unloading with no damage. I highly recommend them.”
GoogleVerified Reviewer “Quick response to request for move. Kept in touch regarding change of date we requested. Prompt arrival times. Friendly and respectful crew.”
GoogleVerified Reviewer “The guys were professional and personable and careful with our things!”
GoogleVerified Reviewer “We needed to move some precious family heirlooms across several states. They delivered as promised and took great care of the things that meant so much to us.”
GoogleVerified Reviewer
What mixed reviewers say
“People that you work with are hard workers, and there’s no overtime, which is a red flag. I had to stack very high into a U-Haul.”
GoogleVerified Reviewer
Most common complaints about Central Van Lines
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Lack of communication
Poor or inconsistent updates from Central Van Lines left some customers feeling in the dark.
What negative reviewers say
“We had multiple items arrive damaged—some beyond repair—and multiple items not arrive at all. The major issue was the extreme lack of communication afterwards.”
GoogleVerified Reviewer “I was given a delivery spread of June 4 through 12, but on June 19 my belongings still had not arrived, and customer service could not tell me where they were or when they would arrive.”
GoogleVerified Reviewer “Billed me upon delivery and then demanded an additional $800 without signed records. They also broke three beds, a motorcycle stand, and a family jewelry box.”
GoogleVerified Reviewer “After unpacking our storage unit, we realized we had items missing. I recommend checking every item against the inventory before accepting delivery.”
YelpVerified Reviewer
Central Van Lines
4.06Poca, WVSince 1997
Save more than 30% on average by comparing movers before you book.
Central Van Lines
4.06
Poca, WV · Since 1997
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Central Van Lines, then see how it compares with other top-rated movers in Poca.
Compare prices side by side
See where Central Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Central Van Lines offer?
Central Van Lines takes on small moves, senior moves, and commercial moves, alongside packing and unpacking.
Services offered
Is Central Van Lines licensed and insured?
Registered with the FMCSA
US DOT 1243887. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Central Van Lines is registered with the Federal Motor Carrier Safety Administration under US DOT number 1243887.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Central Van Lines holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Central Van Lines cost?
Central Van Lines does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in West Virginia, you can expect to pay approximately $125/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service West Virginia moving companies similar to Central Van Lines typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Central Van Lines offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service West Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Central Van Lines offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Central Van Lines accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Central Van Lines compares with other local movers
With a moveBuddha score of 4.06 out of 5, Central Van Lines places third when ranked against the four top-rated movers in the Poca area, 0.06 points behind Watts Brothers Moving and Storage Systems and 0.08 points ahead of Dunbar Transfer. Central Van Lines has more reviews than any of them, at 145. Where Central Van Lines falls behind is customer service, with the lowest customer service score in the group.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Central Van & Storage, Inc.Charleston | 4.56 | 17 | 4.8 | 3.1 | A+ |
| 2 | Watts Brothers Moving and Storage SystemsHuntington | 4.12 | 41 | 3.8 | 2.0 | A+ |
| 3 | Central Van LinesThis mover · ranks #3 | 4.06 | 145 | 4.7 | 3.1 | A+ |
| 4 | Dunbar TransferTornado | 3.98 | 53 | 4.4 | 5.0 | — |
| 5 | Evans Van & StoragePoca | 3.88 | 130 | 4.7 | — | — |
How does Central Van Lines compare to other West Virginia movers?
- moveBuddha score#5 of 22(better than average)
4.06vs 3.67 avg
Central Van Lines scores 4.06, above the West Virginia average of 3.67, and ranks #5 of 22 West Virginia movers.
- Positive reviews#6 of 22(better than average)
90%vs 83% avg
Central Van Lines has 90% positive reviews, above the West Virginia average of 83%, and ranks #6 of 22 West Virginia movers.
- Negative reviews#5 of 22(better than average)
8%vs 16% avg
Central Van Lines has 8% negative reviews, below the West Virginia average of 16%, and ranks #5 of 22 West Virginia movers. A lower percentage is better.
- Reviews analyzed#3 of 22(worse than average)
145vs 180 avg
Central Van Lines has 145 reviews analyzed, below the West Virginia average of 180, and ranks #3 of 22 West Virginia movers.
- Yelp rating#5 of 22(worse than average)
3.1vs 3.4 avg
Central Van Lines has a Yelp rating of 3.1, below the West Virginia average of 3.4, and ranks #5 of 22 West Virginia movers.
- Years in business#3 of 22(better than average)
29 yearsvs 25 years avg
Central Van Lines has been in business for 29 years, above the West Virginia average of 25 years, and ranks #3 of 22 West Virginia movers.
| Metric | This moverCentral Van Lines | West Virginia avg | West Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#5 of 22 in West Virginia | 4.06 | 3.67 | #5 of 22 | +0.39(better than average) |
| Positive reviews#6 of 22 in West Virginia | 90% | 83% | #6 of 22 | +7 pts(better than average) |
| Negative reviewsLower is better#5 of 22 in West Virginia | 8% | 16% | #5 of 22 | −8 pts(better than average) |
| Reviews analyzed#3 of 22 in West Virginia | 145 | 180 | #3 of 22 | −35(worse than average) |
| Yelp ratingBased on only 8 reviews#5 of 22 in West Virginia | 3.1 | 3.4 | #5 of 22 | −0.3(worse than average) |
| Years in business#3 of 22 in West Virginia | 29 years | 25 years | #3 of 22 | +4(better than average) |
Compared with 22 West Virginia movers with moveBuddha profiles. Rank #1 is the best in West Virginia.
Central Van Lines
4.06Poca, WVSince 1997
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Central Van Lines, then see how it compares with other top-rated movers in Poca.
Compare prices side by side
See where Central Van Lines lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Central Van Lines
4.06
Poca, WV · Since 1997
Final verdict: Central Van Lines
Central Van Lines earns a 4.06/5 moveBuddha Score and ranks #5 among West Virginia movers, with 90% positive feedback across 145 customer reviews.
Customers consistently praise its flexibility and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1997, it has more history than the average West Virginia mover, and the most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Central Van Lines
4.06
Poca, WV · Since 1997
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your West Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Helpful West Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.