Crossroads Moving Company review 2026 (Gallatin, TN)
Updated
Crossroads Moving Company, a Gallatin, TN moving company, ranks #178 of 206 movers in Tennessee, with a moveBuddha rating of 3.30/5.
96% of Crossroads Moving Company's 133 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Crossroads Moving Company measures up
Crossroads Moving Company ranks #178 out of 206 movers in Tennessee with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Crossroads Moving Company moveBuddha Certified?
Crossroads Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Crossroads Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Crossroads Moving Company?
Out of 133 verified reviews, 96% of customers left a positive review about Crossroads Moving Company in Gallatin, TN. 3% of reviews are negative and 0.8% are neutral. Crossroads Moving Company has a 7% higher positive review percentage than the average Tennessee moving company (96% vs the Tennessee state average of 89%).
- Positive96.2%(128)
- Neutral0.8%(1)
- Negative3%(4)
Based on 133 reviews across Google, Yelp, and other review sites.
What customers like about Crossroads Moving Company
Affordable rates
Many reviewers found Crossroads Moving Company to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully Crossroads Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Crossroads Moving Company's attention to detail.
Professional and polite staff
Customers say the Crossroads Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Crossroads Moving Company.
What positive reviewers say
“Crossroads moving company was great. They are affordable and efficient. The staff was also very polite and patient.”
kristi billingsVerified ReviewerGoogle“Great experience beginning to end. From straight forward, affordable pricing to the care taken in handling my belongings, I highly recommended using Crossroads for your next move!”
Michelle DittrichVerified ReviewerGoogle“The owner and movers were all very professional and fantastic to work with. Movers arrived on time and handled furniture with care. I will use them again!”
Toni MWVerified ReviewerGoogle“Wonderful bunch of guys! They were so nice and took such good care of everything. Thank you for treating my furniture like your own.”
Deanna HendersonVerified ReviewerGoogle“On time, friendly, helpful and moving with care…”
Dorothea GicewiczVerified ReviewerGoogle
What mixed reviewers say
“They took a huge chunk out of a valuable wood table and the owner initially ignored my correspondence. The company later called, listened to my concerns, and attempted to make good on its mistakes.”
DanielaVerified ReviewerGoogle
Most common complaints about Crossroads Moving Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Crossroads Moving Company.
What negative reviewers say
“While they got it all done, they were not careful with our belongings. Multiple boxes were put in the wrong rooms, dishes broke, walls and baseboards were scraped, and a dresser was damaged.”
Colton FlanneryVerified ReviewerGoogle“Terrible experience, scheduled a move with this company and took time off work the day of the move, they never even showed up and never called!!”
Nickole FaasenVerified ReviewerGoogle“They put 2 dents in our refrigerator. I reported it but have never heard anything from them.”
The Gregory’sVerified ReviewerGoogle
Crossroads Moving Company
3.30Gallatin, TN
Save more than 30% on average by comparing movers before you book.
Crossroads Moving Company
3.30
Gallatin, TN
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Crossroads Moving Company, then see how it compares with other top-rated movers in Gallatin.
Compare prices side by side
See where Crossroads Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Crossroads Moving Company offer?
Crossroads Moving Company offers packing, unpacking, and packing materials, plus storage and climate-controlled storage.
Services offered
Is Crossroads Moving Company licensed and insured?
Registered with the FMCSA
US DOT 4408766. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Crossroads Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 4408766.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Crossroads Moving Company holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Crossroads Moving Company cost?
Crossroads Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Tennessee, you can expect to pay approximately $117/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Tennessee moving companies similar to Crossroads Moving Company typically bill the amounts below using a $117/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Crossroads Moving Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Tennessee moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Crossroads Moving Company offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Crossroads Moving Company does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Crossroads Moving Company also offers discounts on request. It also lists: Free boxes with your move included. Ask what you qualify for and how much you could save before you book.
How Crossroads Moving Company compares with other local movers
With a moveBuddha score of 3.30 out of 5, Crossroads Moving Company trails the five highest-scoring moving companies near Gallatin, 1.18 points behind College Hunks Hauling Junk & Moving. Crossroads Moving Company's score rests on 133 reviews, fewer than any of the five. Where Crossroads Moving Company falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 6th Man MoversNashville | 4.64 | 3,062 | 4.9 | 4.3 | A- |
| 2 | All My Sons Moving & StorageNashville | 4.56 | 3,810 | 4.5 | 1.6 | A |
| 3 | Tri-Star MovingMt. Juliet | 4.56 | 988 | 4.9 | 3.4 | A+ |
| 4 | Move OnNashville | 4.50 | 694 | 4.9 | 3.9 | C+ |
| 5 | College Hunks Hauling Junk & MovingNashville | 4.48 | 2,634 | 4.7 | 2.8 | A+ |
| 6 | Crossroads Moving CompanyThis mover · ranks #6 | 3.30 | 133 | — | — | — |
How does Crossroads Moving Company compare to other Tennessee movers?
- moveBuddha score#178 of 206(worse than average)
3.30vs 3.69 avg
Crossroads Moving Company scores 3.30, below the Tennessee average of 3.69, and ranks #178 of 206 Tennessee movers.
- Positive reviews#69 of 206(better than average)
96%vs 89% avg
Crossroads Moving Company has 96% positive reviews, above the Tennessee average of 89%, and ranks #69 of 206 Tennessee movers.
- Negative reviews#64 of 206(better than average)
3%vs 10% avg
Crossroads Moving Company has 3% negative reviews, below the Tennessee average of 10%, and ranks #64 of 206 Tennessee movers. A lower percentage is better.
- Reviews analyzed#88 of 206(worse than average)
133vs 356 avg
Crossroads Moving Company has 133 reviews analyzed, below the Tennessee average of 356, and ranks #88 of 206 Tennessee movers.
| Metric | This moverCrossroads Moving Company | Tennessee avg | Tennessee rank | Difference |
|---|---|---|---|---|
| moveBuddha score#178 of 206 in Tennessee | 3.30 | 3.69 | #178 of 206 | −0.39(worse than average) |
| Positive reviews#69 of 206 in Tennessee | 96% | 89% | #69 of 206 | +7 pts(better than average) |
| Negative reviewsLower is better#64 of 206 in Tennessee | 3% | 10% | #64 of 206 | −7 pts(better than average) |
| Reviews analyzed#88 of 206 in Tennessee | 133 | 356 | #88 of 206 | −223(worse than average) |
Compared with 206 Tennessee movers with moveBuddha profiles. Rank #1 is the best in Tennessee.
Crossroads Moving Company
3.30Gallatin, TN
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Crossroads Moving Company, then see how it compares with other top-rated movers in Gallatin.
Compare prices side by side
See where Crossroads Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Crossroads Moving Company
3.30
Gallatin, TN
Final verdict: Crossroads Moving Company
Crossroads Moving Company earns a 3.30/5 moveBuddha Score and ranks #178 among Tennessee movers, with 96% positive feedback across 133 customer reviews.
Customers consistently praise its affordable rates and respect for property. It is best for customers prioritizing crew professionalism, careful handling of belongings, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Crossroads Moving Company
3.30
Gallatin, TN
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Tennessee moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Crossroads Moving Company
- Phone
- (615) 265-1919
- Website
- crossroadsmovingcompany.com
Other Crossroads Moving Company locations
Helpful Tennessee moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.