Ellis Moving & Storage review 2026 (Old Hickory, TN)
In business since 1919 · Updated
Ellis Moving & Storage, an Old Hickory, TN moving company, ranks #64 of 206 movers in Tennessee, with a moveBuddha rating of 4.02/5.
26% of Ellis Moving & Storage's 211 verified customer reviews are positive. Customers most often praise its friendly and approachable staff, while the most common complaint involves delayed arrival or delivery.
Ellis Moving & Storage has been in business since 1919. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Ellis Moving & Storage measures up
Across 211 reviews, Ellis Moving & Storage in Old Hickory, TN is rated 1.6/5 on Yelp (83 reviews) and 1.8/5 on Google (35 reviews), and has an A+ rating from the Better Business Bureau.
Ellis Moving & Storage ranks #64 out of 206 movers in Tennessee with a moveBuddha Score of 4.02 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.02.
- Brand
- 4.5
- Customer service
- 4.1
- Website
- 4.0
- Industry experience
- 3.9
- Review quality
- 3.5
Google rating
Based on 35 reviews
Yelp rating
Based on 83 reviews
Better Business Bureau
Based on BBB profile
Is Ellis Moving & Storage moveBuddha Certified?
Ellis Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Ellis Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Ellis Moving & Storage?
Out of 211 verified reviews, 26% of customers left a positive review about Ellis Moving & Storage in Old Hickory, TN. 73.9% of reviews are negative. Ellis Moving & Storage has a 63% lower positive review percentage than the average Tennessee moving company (26% vs the Tennessee state average of 89%).
- Positive26.1%(55)
- Negative73.9%(156)
Based on 211 reviews across Google, Yelp, and other review sites.
What customers like about Ellis Moving & Storage
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Ellis Moving & Storage.
Professional and polite staff
Customers say the Ellis Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Efficient service
Many customers praise Ellis Moving & Storage for completing moves smoothly and with minimal downtime.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
What positive reviewers say
“Tae and his crew were fantastic. They tracked and tagged every item, wrapped the furniture carefully, worked quickly, and had great attitudes. I would definitely use this company again.”
GoogleVerified Reviewer “The movers were on time, professional, and courteous. They packaged and handled my household goods very well, and everything was delivered as expected.”
YelpVerified Reviewer “Everyone was helpful and personable. Communication and cooperation were on a totally new level, and the response time was on point.”
YelpVerified Reviewer “Chris and Willie were professional, thorough, communicative, and friendly. They made the entire process feel secure and delivered on time.”
GoogleVerified Reviewer
Most common complaints about Ellis Moving & Storage
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Lack of communication
Poor or inconsistent updates from Ellis Moving & Storage left some customers feeling in the dark.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“My shipment was held for over three months. Numerous phone calls to their scheduler brought no response, and they lost or misplaced a 4'x8' item.”
YelpVerified Reviewer “It’s now Friday, six days after my scheduled delivery time, and I finally got my furniture. The emergency number went straight to voicemail, and I received no response.”
GoogleVerified Reviewer “They delivered the wrong item and documented that my couch was delivered. I could not get anyone to answer my calls or messages.”
YelpVerified Reviewer “Took 5 1/2 weeks to deliver product, including one no show/no call delivery appointment. Unresponsive. Calls go unanswered. Voicemails not returned.”
YelpVerified Reviewer
Ellis Moving & Storage
4.02Old Hickory, TNSince 1919
Save more than 30% on average by comparing movers before you book.
Ellis Moving & Storage
4.02
Old Hickory, TN · Since 1919
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ellis Moving & Storage, then see how it compares with other top-rated movers in Old Hickory.
Compare prices side by side
See where Ellis Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Ellis Moving & Storage offer?
Ellis Moving & Storage offers storage.
Services offered
Is Ellis Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 1295857. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Ellis Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1295857. It also holds a Tennessee intrastate license, number 1295857.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Ellis Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 1295857Issued by Tennessee. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Ellis Moving & Storage cost?
Ellis Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Tennessee, you can expect to pay approximately $117/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Tennessee moving companies similar to Ellis Moving & Storage typically bill the amounts below using a $117/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Ellis Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Ellis Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does Ellis Moving & Storage compare to other Tennessee movers?
- moveBuddha score#64 of 206(better than average)
4.02vs 3.69 avg
Ellis Moving & Storage scores 4.02, above the Tennessee average of 3.69, and ranks #64 of 206 Tennessee movers.
- Positive reviews#175 of 206(worse than average)
26%vs 89% avg
Ellis Moving & Storage has 26% positive reviews, below the Tennessee average of 89%, and ranks #175 of 206 Tennessee movers.
- Negative reviews#175 of 206(worse than average)
74%vs 10% avg
Ellis Moving & Storage has 74% negative reviews, above the Tennessee average of 10%, and ranks #175 of 206 Tennessee movers. A lower percentage is better.
- Reviews analyzed#65 of 206(worse than average)
211vs 356 avg
Ellis Moving & Storage has 211 reviews analyzed, below the Tennessee average of 356, and ranks #65 of 206 Tennessee movers.
- Yelp rating#56 of 206(worse than average)
1.6vs 3.0 avg
Ellis Moving & Storage has a Yelp rating of 1.6, below the Tennessee average of 3.0, and ranks #56 of 206 Tennessee movers.
- Years in business#4 of 206(better than average)
107 yearsvs 25 years avg
Ellis Moving & Storage has been in business for 107 years, above the Tennessee average of 25 years, and ranks #4 of 206 Tennessee movers.
| Metric | This moverEllis Moving & Storage | Tennessee avg | Tennessee rank | Difference |
|---|---|---|---|---|
| moveBuddha score#64 of 206 in Tennessee | 4.02 | 3.69 | #64 of 206 | +0.33(better than average) |
| Positive reviews#175 of 206 in Tennessee | 26% | 89% | #175 of 206 | −63 pts(worse than average) |
| Negative reviewsLower is better#175 of 206 in Tennessee | 74% | 10% | #175 of 206 | +64 pts(worse than average) |
| Reviews analyzed#65 of 206 in Tennessee | 211 | 356 | #65 of 206 | −145(worse than average) |
| Yelp rating#56 of 206 in Tennessee | 1.6 | 3.0 | #56 of 206 | −1.4(worse than average) |
| Years in business#4 of 206 in Tennessee | 107 years | 25 years | #4 of 206 | +82(better than average) |
Compared with 206 Tennessee movers with moveBuddha profiles. Rank #1 is the best in Tennessee.
Ellis Moving & Storage
4.02Old Hickory, TNSince 1919
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ellis Moving & Storage, then see how it compares with other top-rated movers in Old Hickory.
Compare prices side by side
See where Ellis Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Ellis Moving & Storage
4.02
Old Hickory, TN · Since 1919
Final verdict: Ellis Moving & Storage
Ellis Moving & Storage earns a 4.02/5 moveBuddha Score and ranks #64 among Tennessee movers, with 26% positive feedback across 211 customer reviews.
Customers consistently praise its friendly and approachable staff and professional and polite staff. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 1919, it has more history than the average Tennessee mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Ellis Moving & Storage
4.02
Old Hickory, TN · Since 1919
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Tennessee moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Ellis Moving & Storage
- Phone
- (604) 986-9817
- Website
- ellismoving.net
Helpful Tennessee moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.