Gouffon Moving & Storage review 2026 (Knoxville, TN)
In business since 1887 · Updated
Gouffon Moving & Storage, a Knoxville, TN moving company, ranks #3 of 206 movers in Tennessee, with a moveBuddha rating of 4.62/5. It is one of the 10 top-ranked movers in Tennessee.
92% of Gouffon Moving & Storage's 1,010 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.
In business since 1887, Gouffon Moving & Storage holds active FMCSA registration (USDOT #553340) and operates 17 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Gouffon Moving & Storage measures up
Across 1,010 reviews, Gouffon Moving & Storage in Knoxville, TN is rated 4.8/5 on Google (822 reviews) and 3.4/5 on Yelp (34 reviews), and has an A+ rating from the Better Business Bureau.
Gouffon Moving & Storage ranks #3 out of 206 movers in Tennessee with a moveBuddha Score of 4.62 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.62.
- Brand
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.7
- Review quality
- 4.7
- Website
- 4.0
Google rating
Based on 822 reviews
Yelp rating
Based on 34 reviews
Better Business Bureau
Based on BBB profile
Is Gouffon Moving & Storage moveBuddha Certified?
Gouffon Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Gouffon Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Gouffon Moving & Storage?
Out of 1,010 verified reviews, 92% of customers left a positive review about Gouffon Moving & Storage in Knoxville, TN. 6.5% of reviews are negative and 1.1% are neutral. Gouffon Moving & Storage has a 3% higher positive review percentage than the average Tennessee moving company (92% vs the Tennessee state average of 89%).
- Positive92.4%(933)
- Neutral1.1%(11)
- Negative6.5%(66)
Based on 1,010 reviews across Google, Yelp, and other review sites.
What customers like about Gouffon Moving & Storage
Flexibility
Clients liked that Gouffon Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Gouffon Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Gouffon Moving & Storage's attention to detail.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Gouffon Moving & Storage.
Professional and polite staff
Customers say the Gouffon Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Taylor was very good about offering flexible options. Prices were fair and competitive. Everything was on time and on the budget quoted.”
Amy HenryVerified ReviewerGoogle“The crew showed up on time and were friendly and professional. They moved everything into our house quickly and safely and made sure to ask us where everything needed to go.”
YelpVerified Reviewer “The truck and staff were on-time. Darius, Charles, and Randy handled our furniture with care and wrapped with moving blankets and cellophane. All items were delivered with no damage.”
RVerified ReviewerGoogle“They were extremely professional, polite and efficient. There was no damage, no hassle and no stress.”
YelpVerified Reviewer “They were patient when we changed our minds on furniture placement. Our home furnishings were well cared for and our newly painted house was treated with respect.”
Susan RichardsonVerified ReviewerGoogle
What mixed reviewers say
“The move started late due to truck problems. Poor communication about the storage facility and steep driveway delayed the move significantly, though the team remained professional.”
YelpVerified Reviewer “Both teams were professional, but many boxes were poorly packed, and the employee handling my claim was difficult and did not respond to my email.”
CarolynVerified ReviewerGoogle“The movers were outstanding and caused no damage, but packing delays, poor planning, and a missing driver extended the move to three days.”
Tony NorrisVerified ReviewerGoogle
Most common complaints about Gouffon Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Lack of communication
Poor or inconsistent updates from Gouffon Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“Some of the crew were extremely rude and clearly didn’t want to be working. They broke several things and forgot to take a few heavy items.”
SVerified ReviewerGoogle“A TV was busted during the move, but the situation still hadn’t been rectified over three weeks later despite multiple calls and emails.”
YelpVerified Reviewer “I now have holes in my walls and front door, but the office never responded to our calls.”
YelpVerified Reviewer “The movers broke my TV and some other items. They spent a considerable amount of time on cell phones instead of moving, and I wasn’t happy with the company.”
Joanna JonesVerified ReviewerGoogle
Gouffon Moving & Storage
4.62Knoxville, TNSince 1887
Save more than 30% on average by comparing movers before you book.
Gouffon Moving & Storage
4.62
Knoxville, TN · Since 1887
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gouffon Moving & Storage, then see how it compares with other top-rated movers in Knoxville.
Compare prices side by side
See where Gouffon Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Gouffon Moving & Storage offer?
Gouffon Moving & Storage covers moving (local moves and long-distance moves), packing (unpacking and packing materials), and storage (climate-controlled storage).
Services offered
Is Gouffon Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 553340 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Gouffon Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 553340, as GOUFFON MOVING & STORAGE COMPANY INC, and its operating status is currently active. It also holds a Tennessee intrastate license, number 273542.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Gouffon Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 273542Issued by Tennessee. Covers moves within the state, which the FMCSA does not
- Registered legal name
- GOUFFON MOVING & STORAGE COMPANY INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 17Power units reported to the FMCSA
- Miles driven
- 385,000Reported to the FMCSA for 2021
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Gouffon Moving & Storage cost?
Gouffon Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Tennessee, you can expect to pay approximately $117/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Tennessee moving companies similar to Gouffon Moving & Storage typically bill the amounts below using a $117/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Gouffon Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Tennessee moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Gouffon Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Gouffon Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Gouffon Moving & Storage also offers discounts on request. It also lists: 10% off storage move-in plus one free month of storage, subject to restrictions; off-season discount pricing is also mentioned. Ask what you qualify for and how much you could save before you book.
How Gouffon Moving & Storage compares with the top 6 Knoxville movers
Gouffon Moving & Storage outscores all of the six top-scoring movers in Knoxville with a moveBuddha score of 4.62 out of 5, 0.06 points ahead of All My Sons Moving & Storage. At 1,010 reviews, Gouffon Moving & Storage has more reviews than five of the six. Gouffon Moving & Storage stands out with the highest review quality score in the group.
The six highest-scoring local movers near Knoxville, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Gouffon Moving & StorageThis mover · ranks #1 | 4.62 | 1,010 | 4.8 | 3.4 | A+ |
| 2 | All My Sons Moving & StorageKnoxville | 4.56 | 2,487 | 4.4 | 1.4 | A |
| 3 | Bellhop MovingKnoxville | 4.50 | 540 | 4.8 | 3.6 | F |
| 4 | TWO MEN AND A TRUCKKnoxville | 4.44 | 431 | 4.4 | 3.3 | A+ |
| 5 | Carey Moving & StorageKnoxville | 4.38 | 133 | 4.4 | 1.0 | A+ |
| 6 | Move 4 LessKnoxville | 4.26 | 47 | 4.2 | 3.4 | — |
| 7 | Fox Moving and StorageKnoxville | 4.20 | 841 | 4.3 | 1.8 | A+ |
How does Gouffon Moving & Storage compare to other Tennessee movers?
- moveBuddha score#3 of 206(better than average)
4.62vs 3.69 avg
Gouffon Moving & Storage scores 4.62, above the Tennessee average of 3.69, and ranks #3 of 206 Tennessee movers.
- Positive reviews#93 of 206(better than average)
92%vs 89% avg
Gouffon Moving & Storage has 92% positive reviews, above the Tennessee average of 89%, and ranks #93 of 206 Tennessee movers.
- Negative reviews#92 of 206(better than average)
7%vs 10% avg
Gouffon Moving & Storage has 7% negative reviews, below the Tennessee average of 10%, and ranks #92 of 206 Tennessee movers. A lower percentage is better.
- Reviews analyzed#15 of 206(better than average)
1,010vs 351 avg
Gouffon Moving & Storage has 1,010 reviews analyzed, above the Tennessee average of 351, and ranks #15 of 206 Tennessee movers.
- Yelp rating#24 of 206(better than average)
3.4vs 3.0 avg
Gouffon Moving & Storage has a Yelp rating of 3.4, above the Tennessee average of 3.0, and ranks #24 of 206 Tennessee movers.
- Years in business#1 of 206(better than average)
139 yearsvs 24 years avg
Gouffon Moving & Storage has been in business for 139 years, above the Tennessee average of 24 years, and ranks #1 of 206 Tennessee movers.
| Metric | This moverGouffon Moving & Storage | Tennessee avg | Tennessee rank | Difference |
|---|---|---|---|---|
| moveBuddha score#3 of 206 in Tennessee | 4.62 | 3.69 | #3 of 206 | +0.93(better than average) |
| Positive reviews#93 of 206 in Tennessee | 92% | 89% | #93 of 206 | +3 pts(better than average) |
| Negative reviewsLower is better#92 of 206 in Tennessee | 7% | 10% | #92 of 206 | −3 pts(better than average) |
| Reviews analyzed#15 of 206 in Tennessee | 1,010 | 351 | #15 of 206 | +659(better than average) |
| Yelp ratingBased on only 34 reviews#24 of 206 in Tennessee | 3.4 | 3.0 | #24 of 206 | +0.4(better than average) |
| Years in business#1 of 206 in Tennessee | 139 years | 24 years | #1 of 206 | +115(better than average) |
Compared with 206 Tennessee movers with moveBuddha profiles. Rank #1 is the best in Tennessee.
Gouffon Moving & Storage
4.62Knoxville, TNSince 1887
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gouffon Moving & Storage, then see how it compares with other top-rated movers in Knoxville.
Compare prices side by side
See where Gouffon Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Gouffon Moving & Storage
4.62
Knoxville, TN · Since 1887
Final verdict: Gouffon Moving & Storage
Gouffon Moving & Storage earns a 4.62/5 moveBuddha Score and ranks #1 among Knoxville movers, with 92% positive feedback across 1,010 customer reviews.
Customers consistently praise its flexibility and respect for property. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 17 trucks and a track record dating to 1887, it has more history than the average Tennessee mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Gouffon Moving & Storage
4.62
Knoxville, TN · Since 1887
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Tennessee moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Gouffon Moving & Storage
- Phone
- (865) 584-8545
- Website
- gouffon.com
Helpful Tennessee moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.