Smiley's Professional Moving Company review 2026 (Memphis, TN)
In business since 2007 · Updated
Smiley's Professional Moving Company, a Memphis, TN moving company, ranks #70 of 204 movers in Tennessee, with a moveBuddha rating of 3.94/5.
88% of Smiley's Professional Moving Company's 180 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves higher-than-expected costs.
Smiley's Professional Moving Company has been in business since 2007. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Smiley's Professional Moving Company measures up
Across 180 reviews, Smiley's Professional Moving Company in Memphis, TN is rated 4.6/5 on Google (164 reviews) and 3.9/5 on Yelp (18 reviews), and has an A+ rating from the Better Business Bureau.
Smiley's Professional Moving Company ranks #70 out of 204 movers in Tennessee with a moveBuddha Score of 3.94 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.94.
- Review quality
- 4.2
- Industry experience
- 3.6
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Google rating
Based on 164 reviews
Yelp rating
Based on 18 reviews
Better Business Bureau
Based on BBB profile
Is Smiley's Professional Moving Company moveBuddha Certified?
Smiley's Professional Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Smiley's Professional Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Smiley's Professional Moving Company?
Out of 180 verified reviews, 88% of customers left a positive review about Smiley's Professional Moving Company in Memphis, TN. 10% of reviews are negative and 1.7% are neutral. Smiley's Professional Moving Company has a 1% lower positive review percentage than the average Tennessee moving company (88% vs the Tennessee state average of 89%).
- Positive88.3%(159)
- Neutral1.7%(3)
- Negative10%(18)
Based on 180 reviews across Google, Yelp, and other review sites.
What customers like about Smiley's Professional Moving Company
Affordable rates
Many reviewers found Smiley's Professional Moving Company to be more budget-friendly than competitors without sacrificing quality.
Quick response times
Customer support at Smiley's Professional Moving Company was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Smiley's Professional Moving Company for completing moves smoothly and with minimal downtime.
Quick moving process
The team at Smiley's Professional Moving Company often gets the job done faster than expected, saving clients time.
Professional and polite staff
Customers say the Smiley's Professional Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“They are always very professional and handle my things with such care. Not to mention, they are extremely affordable!”
G MVerified ReviewerGoogle“They helped not only with moving, but also with disassembly and assembly of larger furniture pieces. Each person I worked with was professional and kind.”
Sabrina MillenderVerified ReviewerGoogle“They were communicative, attentive and accommodating throughout the whole process. The guys who came to help unload the truck were professional and efficient.”
SandeVerified ReviewerGoogle“They had the best price and got it done in 2 hours. They took no breaks and got the job done quickly and thoughtfully.”
Ali AmroVerified ReviewerGoogle“They get you on their schedule pronto, show up when they say they will, perform the task in the estimated time, never damage anything, and have reasonable hourly rates.”
Cindy CarmackVerified ReviewerGoogle
What mixed reviewers say
“They were professional and helpful, but they definitely were ready to rush through and leave. They threw an open bottle of hair oil in a box, spilling it into my belongings.”
Jada FortenberryVerified ReviewerGoogle“The movers were prompt, attentive, and very respectful, and we made three stops without complaints. The only issue was that they would not set up my simple couch.”
KRYSTAL WRIGHTVerified ReviewerGoogle“They were helpful and finished within two hours, but at times I felt they were too slow and they lost their way to the destination.”
Sar S.Verified ReviewerYelp
Most common complaints about Smiley's Professional Moving Company
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Smiley's Professional Moving Company clients.
What negative reviewers say
“At no time prior to the move did any of the staff inform me of the two-hour minimum. I was charged $315 for 30 minutes, plus a $65 service fee, and my lamp shade was ripped.”
Beatrice CunninghamVerified ReviewerGoogle“They charged me for their 30-minute lunch break after telling me they wouldn't. They tracked mud all over brand-new carpeting, and some items were banged up. They worked hard but I would not recommend them.”
Ramey L.Verified ReviewerYelp“They moved no appliances, only two beds, dressers, living room furniture, and boxes. I have no idea why it took five hours; my balance went from $330 to $825, and I paid $925 total.”
Alexis AllenVerified ReviewerGoogle
Smiley's Professional Moving Company
3.94Memphis, TNSince 2007
Save more than 30% on average by comparing movers before you book.
Smiley's Professional Moving Company
3.94
Memphis, TN · Since 2007
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smiley's Professional Moving Company, then see how it compares with other top-rated movers in Memphis.
Compare prices side by side
See where Smiley's Professional Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Smiley's Professional Moving Company offer?
Smiley's Professional Moving Company offers full-service moving, labor-only loading help, local moves, long-distance moves, and commercial moves.
Services offered
Is Smiley's Professional Moving Company licensed and insured?
Registered with the FMCSA
US DOT 4564345. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Smiley's Professional Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 4564345.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Smiley's Professional Moving Company holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Smiley's Professional Moving Company cost?
Smiley's Professional Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Tennessee, you can expect to pay approximately $117/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Tennessee moving companies similar to Smiley's Professional Moving Company typically bill the amounts below using a $117/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Smiley's Professional Moving Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Tennessee moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Smiley's Professional Moving Company offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Smiley's Professional Moving Company does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Smiley's Professional Moving Company also offers discounts on request. It also lists: Money-saving offers are advertised, but no specific discount type or amount is stated. Ask what you qualify for and how much you could save before you book.
How Smiley's Professional Moving Company compares with the top 6 Memphis movers
With a moveBuddha score of 3.94 out of 5, Smiley's Professional Moving Company trails the six top-scoring movers in Memphis, 0.44 points behind Cord Moving and Storage. At 180 reviews, Smiley's Professional Moving Company has fewer reviews than five of the six. Where Smiley's Professional Moving Company falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The six highest-scoring local movers near Memphis, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | All My Sons Moving & StorageMemphis | 4.56 | 3,422 | 4.6 | 1.7 | A |
| 2 | Spyder Moving and StorageMemphis | 4.52 | 80 | 4.7 | 1.0 | D |
| 3 | TWO MEN AND A TRUCKMemphis | 4.48 | 1,096 | 4.5 | 2.2 | A+ |
| 4 | The Armstrong CompanyMemphis | 4.42 | 239 | 4.7 | 3.4 | A+ |
| 5 | Guardian Moving SystemsMemphis | 4.42 | 217 | 4.7 | 3.6 | A+ |
| 6 | Cord Moving and StorageMemphis | 4.38 | 266 | 4.7 | 2.7 | A+ |
| 7 | Smiley's Professional Moving CompanyThis mover · ranks #7 | 3.94 | 180 | 4.6 | 3.9 | A+ |
How does Smiley's Professional Moving Company compare to other Tennessee movers?
- moveBuddha score#70 of 204(better than average)
3.94vs 3.72 avg
Smiley's Professional Moving Company scores 3.94, above the Tennessee average of 3.72, and ranks #70 of 204 Tennessee movers.
- Positive reviews#121 of 204(worse than average)
88%vs 89% avg
Smiley's Professional Moving Company has 88% positive reviews, below the Tennessee average of 89%, and ranks #121 of 204 Tennessee movers.
- Negative reviews#117 of 204(level with average)
10%vs 10% avg
Smiley's Professional Moving Company has 10% negative reviews, in line with the Tennessee average of 10%, and ranks #117 of 204 Tennessee movers. A lower percentage is better.
- Reviews analyzed#75 of 204(worse than average)
180vs 359 avg
Smiley's Professional Moving Company has 180 reviews analyzed, below the Tennessee average of 359, and ranks #75 of 204 Tennessee movers.
- Yelp rating#22 of 204(better than average)
3.9vs 3.1 avg
Smiley's Professional Moving Company has a Yelp rating of 3.9, above the Tennessee average of 3.1, and ranks #22 of 204 Tennessee movers.
- Years in business#36 of 204(worse than average)
19 yearsvs 25 years avg
Smiley's Professional Moving Company has been in business for 19 years, below the Tennessee average of 25 years, and ranks #36 of 204 Tennessee movers.
| Metric | This moverSmiley's Professional Moving Company | Tennessee avg | Tennessee rank | Difference |
|---|---|---|---|---|
| moveBuddha score#70 of 204 in Tennessee | 3.94 | 3.72 | #70 of 204 | +0.22(better than average) |
| Positive reviews#121 of 204 in Tennessee | 88% | 89% | #121 of 204 | −1 pts(worse than average) |
| Negative reviewsLower is better#117 of 204 in Tennessee | 10% | 10% | #117 of 204 | ±0 pts |
| Reviews analyzed#75 of 204 in Tennessee | 180 | 359 | #75 of 204 | −179(worse than average) |
| Yelp ratingBased on only 18 reviews#22 of 204 in Tennessee | 3.9 | 3.1 | #22 of 204 | +0.8(better than average) |
| Years in business#36 of 204 in Tennessee | 19 years | 25 years | #36 of 204 | −6(worse than average) |
Compared with 204 Tennessee movers with moveBuddha profiles. Rank #1 is the best in Tennessee.
Smiley's Professional Moving Company
3.94Memphis, TNSince 2007
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Smiley's Professional Moving Company, then see how it compares with other top-rated movers in Memphis.
Compare prices side by side
See where Smiley's Professional Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Smiley's Professional Moving Company
3.94
Memphis, TN · Since 2007
Final verdict: Smiley's Professional Moving Company
Smiley's Professional Moving Company earns a 3.94/5 moveBuddha Score and ranks #7 among Memphis movers, with 88% positive feedback across 180 customer reviews.
Customers consistently praise its affordable rates and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 2007, it has less history than the average Tennessee mover, and the most common complaint is higher-than-expected costs.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Smiley's Professional Moving Company
3.94
Memphis, TN · Since 2007
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Tennessee moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Smiley's Professional Moving Company
- Phone
- (901) 213-8926
- Profiles
Helpful Tennessee moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.