East End Transfer & Storage review 2026 (Houston, TX)
In business since 1946 · Updated
East End Transfer & Storage, a Houston, TX moving company, ranks #314 of 829 movers in Texas, with a moveBuddha rating of 3.66/5.
73% of East End Transfer & Storage's 78 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves damage to items.
East End Transfer & Storage has been in business since 1946. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How East End Transfer & Storage measures up
Across 78 reviews, East End Transfer & Storage in Houston, TX has an A+ rating from the Better Business Bureau.
East End Transfer & Storage ranks #314 out of 829 movers in Texas with a moveBuddha Score of 3.66 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.66.
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Better Business Bureau
Based on BBB profile
Is East End Transfer & Storage moveBuddha Certified?
East End Transfer & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. East End Transfer & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about East End Transfer & Storage?
Out of 78 verified reviews, 73% of customers left a positive review about East End Transfer & Storage in Houston, TX. 25.6% of reviews are negative and 1.3% are neutral. East End Transfer & Storage has a 16% lower positive review percentage than the average Texas moving company (73% vs the Texas state average of 89%).
- Positive73.1%(57)
- Neutral1.3%(1)
- Negative25.6%(20)
Based on 78 reviews across Google, Yelp, and other review sites.
What customers like about East End Transfer & Storage
Knowledgeable staff
Several reviewers pointed out that East End Transfer & Storage's crew answered questions confidently and provided useful advice.
Consistency and follow-up
Reviewers liked that East End Transfer & Storage stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from East End Transfer & Storage throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at East End Transfer & Storage.
Respectful of property
Customers appreciated how carefully East End Transfer & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Everything went very smoothly. You were so nice to work with and very generous with the boxes and paper. Thank you again for the great move.”
Andrea van HovenVerified ReviewerGoogle“Mark called well in advance, explained what to expect, and made delivery easy. The crew protected my items and avoided scuffing the apartment's floors and walls.”
Taylor MastVerified ReviewerGoogle“Cooper and Marvin were personable, professional, and knowledgeable. Beth at dispatch was also nice and informative.”
Brandi SchaeferVerified ReviewerGoogle“All the staff were helpful and prepared. They were always prompt and polite, and my department's repeated moves have received consistent service.”
Rejeana LeBoeufVerified ReviewerGoogle“Josephine was amazing with contact, follow-up, and communication. Bobby was organized and pleasant, while Xavier handled our shipment with care.”
Kris M.Verified ReviewerYelp
What mixed reviewers say
“The movers were polite and worked hard, using padding to protect doors and floors. A lamp broke and one item was missing, but the claim was settled with fair reimbursement.”
May N.Verified ReviewerYelp
Most common complaints about East End Transfer & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Lack of communication
Poor or inconsistent updates from East End Transfer & Storage left some customers feeling in the dark.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“Items were damaged, and they offered a $476 refund for thousands of dollars' worth of damage.”
David LeslieVerified ReviewerGoogle“There was little communication about the shipment, and several pieces of artwork went missing. The company compensated me for the purchase price but could not replace their sentimental value.”
Dennis J.Verified ReviewerYelp“I repeatedly emailed and was told someone would call, but calls were never made. I still did not know where my furniture was or when it would be delivered.”
Peggy C.Verified ReviewerYelp“The delivery was delayed, and several thousand dollars of damage included a broken chair, scratched furniture, broken kitchen items, and cracked china.”
Rhonda V.Verified ReviewerYelp
East End Transfer & Storage
3.66Houston, TXSince 1946
Save more than 30% on average by comparing movers before you book.
East End Transfer & Storage
3.66
Houston, TX · Since 1946
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from East End Transfer & Storage, then see how it compares with other top-rated movers in Houston.
Compare prices side by side
See where East End Transfer & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does East End Transfer & Storage offer?
East End Transfer & Storage handles local moves, long-distance moves, and international moves from Houston, TX, with services including packing, packing materials, and storage.
Services offered
Is East End Transfer & Storage licensed and insured?
Registered with the FMCSA
US DOT 1962035. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
East End Transfer & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1962035.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover East End Transfer & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does East End Transfer & Storage cost?
East End Transfer & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Texas, you can expect to pay approximately $130/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Texas moving companies similar to East End Transfer & Storage typically bill the amounts below using a $130/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
East End Transfer & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Texas moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does East End Transfer & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
East End Transfer & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
East End Transfer & Storage also offers a military discount. Ask what you qualify for and how much you could save before you book.
How East End Transfer & Storage compares with the top 10 Houston movers
East End Transfer & Storage's moveBuddha score of 3.66 out of 5 places it #23, outside the top 10 Houston movers, 0.72 points behind Ameritex Movers, the tenth-placed mover. East End Transfer & Storage's score rests on 78 reviews, fewer than any of the ten. East End Transfer & Storage has a quote accuracy score higher than seven of the ten, but the lowest industry experience score.
The ten highest-scoring local movers near Houston, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 3 Men MoversHouston | 4.76 | 4,913 | 4.8 | 3.8 | A+ |
| 2 | Square CowKaty | 4.72 | 421 | 4.8 | 4.3 | A+ |
| 3 | A Better Tripp Moving & StorageHouston | 4.62 | 509 | 4.8 | 3.5 | A+ |
| 4 | Firefighting's Finest Moving & StorageSpring | 4.58 | 1,229 | 4.8 | 4.3 | A+ |
| 5 | All My Sons Moving & StorageHouston | 4.52 | 4,791 | 4.6 | 1.5 | A |
| 6 | Student Movers Inc.Houston | 4.50 | 1,548 | 4.6 | 2.6 | A+ |
| 7 | Johnnie T. Melia Moving & StorageHouston | 4.44 | 278 | 4.8 | 3.8 | A+ |
| 8 | Bellhop MovingHouston | 4.42 | 445 | 4.6 | 3.1 | F |
| 9 | Optimus Moving ServicesKaty | 4.38 | 630 | 4.9 | 4.7 | B- |
| 10 | Ameritex MoversHouston | 4.38 | 284 | 4.7 | 3.0 | D- |
| 23 | East End Transfer & StorageThis mover · ranks #23 | 3.66 | 78 | — | — | A+ |
How does East End Transfer & Storage compare to other Texas movers?
- moveBuddha score#314 of 829(worse than average)
3.66vs 3.69 avg
East End Transfer & Storage scores 3.66, below the Texas average of 3.69, and ranks #314 of 829 Texas movers.
- Positive reviews#703 of 829(worse than average)
73%vs 89% avg
East End Transfer & Storage has 73% positive reviews, below the Texas average of 89%, and ranks #703 of 829 Texas movers.
- Negative reviews#708 of 829(worse than average)
26%vs 10% avg
East End Transfer & Storage has 26% negative reviews, above the Texas average of 10%, and ranks #708 of 829 Texas movers. A lower percentage is better.
- Reviews analyzed#477 of 829(worse than average)
78vs 340 avg
East End Transfer & Storage has 78 reviews analyzed, below the Texas average of 340, and ranks #477 of 829 Texas movers.
- Years in business#16 of 829(better than average)
80 yearsvs 23 years avg
East End Transfer & Storage has been in business for 80 years, above the Texas average of 23 years, and ranks #16 of 829 Texas movers.
| Metric | This moverEast End Transfer & Storage | Texas avg | Texas rank | Difference |
|---|---|---|---|---|
| moveBuddha score#314 of 829 in Texas | 3.66 | 3.69 | #314 of 829 | −0.03(worse than average) |
| Positive reviews#703 of 829 in Texas | 73% | 89% | #703 of 829 | −16 pts(worse than average) |
| Negative reviewsLower is better#708 of 829 in Texas | 26% | 10% | #708 of 829 | +16 pts(worse than average) |
| Reviews analyzed#477 of 829 in Texas | 78 | 340 | #477 of 829 | −262(worse than average) |
| Years in business#16 of 829 in Texas | 80 years | 23 years | #16 of 829 | +57(better than average) |
Compared with 829 Texas movers with moveBuddha profiles. Rank #1 is the best in Texas.
East End Transfer & Storage
3.66Houston, TXSince 1946
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from East End Transfer & Storage, then see how it compares with other top-rated movers in Houston.
Compare prices side by side
See where East End Transfer & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
East End Transfer & Storage
3.66
Houston, TX · Since 1946
Final verdict: East End Transfer & Storage
East End Transfer & Storage earns a 3.66/5 moveBuddha Score and ranks #23 among Houston movers, with 73% positive feedback across 78 customer reviews.
Customers consistently praise its knowledgeable staff and consistency and follow-up. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1946, it has more history than the average Texas mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
East End Transfer & Storage
3.66
Houston, TX · Since 1946
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Texas moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact East End Transfer & Storage
- Phone
- (713) 644-1811
- Website
- eastendtransfer.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.