AAAA Self Storage review 2026 (Chesapeake, VA)

Updated

AAAA Self Storage, a Chesapeake, VA moving company, ranks #123 of 304 movers in Virginia, with a moveBuddha rating of 3.42/5.

95% of AAAA Self Storage's 417 verified customer reviews are positive. Customers most often praise its knowledgeable staff, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How AAAA Self Storage measures up

AAAA Self Storage ranks #123 out of 304 movers in Virginia with a moveBuddha Score of 3.42 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is AAAA Self Storage moveBuddha Certified?

AAAA Self Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. AAAA Self Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about AAAA Self Storage?

Out of 417 verified reviews, 95% of customers left a positive review about AAAA Self Storage in Chesapeake, VA. 3.1% of reviews are negative and 1.7% are neutral. AAAA Self Storage has a 6% higher positive review percentage than the average Virginia moving company (95% vs the Virginia state average of 89%).

  • Positive95.2%(397)
  • Neutral1.7%(7)
  • Negative3.1%(13)

Based on 417 reviews across Google, Yelp, and other review sites.

What customers like about AAAA Self Storage

  • Knowledgeable staff

    Several reviewers pointed out that AAAA Self Storage's crew answered questions confidently and provided useful advice.

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at AAAA Self Storage.

  • Professional and polite staff

    Customers say the AAAA Self Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.

  • Good communication

    Reviewers frequently mention clear, consistent updates from AAAA Self Storage throughout the moving process.

  • Helpful movers

    Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

What positive reviewers say

  • “Excellent customer service! Belen was incredibly helpful, professional, and friendly. She answered my questions, explained everything clearly, and made getting my storage unit quick and stress-free.”

    Isaac CagaiVerified ReviewerGoogle
  • “Mary was very polite, knowledgeable and helpful.”

    Vicki JamesVerified ReviewerGoogle
  • “Everything went smoothly with my move in and I was able to use the truck to haul some things. Mary was fantastic with assisting me.”

    K SVerified ReviewerGoogle
  • “Staff is helpful and prompt. Facility is great and well cared for. Mary and Belen are great to work with.”

    Ron BoykinVerified ReviewerGoogle
  • “The manager was very nice to me even when I had many questions. They listened to my needs, offered storage solutions, and never rushed my decision.”

    Lori BrunsonVerified ReviewerGoogle

What mixed reviewers say

  • “My experience with Dawn was very good. She remembered me, and I would recommend you to anyone.”

    Melinda NordbergVerified ReviewerGoogle
  • “Prices go up all the time, so do not rent there long, and the third floor is hot.”

    Chris ColemanVerified ReviewerGoogle
  • “It sure is hot inside.”

    dougmahoneVerified ReviewerGoogle

Most common complaints about AAAA Self Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Broken promises

    Customers noted instances where AAAA Self Storage failed to deliver on services that were initially guaranteed.

  • Unfriendly or rude staff

    A few customers felt disrespected by curt or unhelpful movers or office staff.

What negative reviewers say

  • “The male employee seemed annoyed, spoke in a harsh tone, and did not explain the property or rates. He appeared unprepared, so I will not recommend this company.”

    Latisa WVerified ReviewerGoogle
  • “My family’s storage unit was broken into, and staff seemed nonchalant. Security footage was available for only 14 days, while the theft investigation took eight weeks.”

    Kennedi SpellmanVerified ReviewerGoogle
  • “I paid for climate-controlled storage, but my belongings and furniture developed mold. The insurance process was tedious, and I am still cleaning or discarding damaged items.”

    Jennifer RayVerified ReviewerGoogle
  • “The contract terms were not met, the agreement was never officially amended, and I feel I was ripped off. I will avoid using them again.”

    Sharon HuffakerVerified ReviewerGoogle

AAAA Self Storage

3.42Chesapeake, VA

Save more than 30% on average by comparing movers before you book.

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What services does AAAA Self Storage offer?

AAAA Self Storage covers moving (long-distance moves), packing (packing materials), and storage (climate-controlled storage).

Services offered

Is AAAA Self Storage licensed and insured?

moveBuddha holds no federal licensing record for AAAA Self Storage in Chesapeake, VA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover AAAA Self Storage holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does AAAA Self Storage cost?

AAAA Self Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Virginia moving companies similar to AAAA Self Storage typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

AAAA Self Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does AAAA Self Storage offer?

Accepts
Credit CardsMoney Orders
Deposit
Not listed, so ask
Discounts
Mover’s own offer

AAAA Self Storage accepts credit cards and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.

AAAA Self Storage also offers discounts on request. It also lists: First month of storage rent free; up to 50% off rates; first month free plus 50% off the second month at eligible locations; 70% off local outdoor parking rates; discounted moving quotes through the Trusted Movers Network; discounted box bundle sales. Ask what you qualify for and how much you could save before you book.

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How AAAA Self Storage compares with the top 6 Chesapeake movers

With a moveBuddha score of 3.42 out of 5, AAAA Self Storage trails the six top-scoring Chesapeake movers, 0.74 points behind Covan World Wide Moving, Inc.. Where AAAA Self Storage falls behind is review quality, with the lowest review quality score in the group.

The six highest-scoring local movers near Chesapeake, by moveBuddha score.

#MoverScoreReviews
1My Guys Moving & Storage IncSterling4.44614
2Apple MovingChesapeake4.38492
3Marathon Moving ServicesVirginia Beach4.36433
4Coleman Worldwide MovingNorfolk4.3660
5A Friendly & Affordable MoverVirginia Beach4.30455
6Covan World Wide Moving, Inc.Norfolk4.1651
7AAAA Self StorageThis mover · ranks #73.42417

How does AAAA Self Storage compare to other Virginia movers?

  • moveBuddha score#123 of 304(worse than average)

    3.42vs 3.66 avg

    AAAA Self Storage scores 3.42, below the Virginia average of 3.66, and ranks #123 of 304 Virginia movers.

  • Positive reviews#103 of 304(better than average)

    95%vs 89% avg

    AAAA Self Storage has 95% positive reviews, above the Virginia average of 89%, and ranks #103 of 304 Virginia movers.

  • Negative reviews#96 of 304(better than average)

    3%vs 10% avg

    AAAA Self Storage has 3% negative reviews, below the Virginia average of 10%, and ranks #96 of 304 Virginia movers. A lower percentage is better.

  • Reviews analyzed#48 of 304(better than average)

    417vs 321 avg

    AAAA Self Storage has 417 reviews analyzed, above the Virginia average of 321, and ranks #48 of 304 Virginia movers.

MetricThis moverVirginia avg
moveBuddha score#123 of 304 in Virginia3.423.66
Positive reviews#103 of 304 in Virginia95%89%
Negative reviewsLower is better#96 of 304 in Virginia3%10%
Reviews analyzed#48 of 304 in Virginia417321

Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.

AAAA Self Storage

3.42Chesapeake, VA

Save more than 30% on average by comparing movers before you book.

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Final verdict: AAAA Self Storage

AAAA Self Storage earns a 3.42/5 moveBuddha Score and ranks #7 among Chesapeake movers, with 95% positive feedback across 417 customer reviews.

Customers consistently praise its knowledgeable staff and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

AAAA Self Storage

Chesapeake, VA

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No obligation · Fast, easy, and free

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Virginia moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

AS
AAAA Self Storage
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