Marco Polo Pro Moving review 2026 (Alexandria, VA)
Updated
Marco Polo Pro Moving, an Alexandria, VA moving company, ranks #123 of 286 movers in Virginia, with a moveBuddha rating of 3.42/5.
94% of Marco Polo Pro Moving's 210 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Marco Polo Pro Moving measures up
Marco Polo Pro Moving ranks #123 out of 286 movers in Virginia with a moveBuddha Score of 3.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.42.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Marco Polo Pro Moving moveBuddha Certified?
Marco Polo Pro Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Marco Polo Pro Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Marco Polo Pro Moving?
Out of 210 verified reviews, 94% of customers left a positive review about Marco Polo Pro Moving in Alexandria, VA. 5.7% of reviews are negative and 0.5% are neutral. Marco Polo Pro Moving has a 5% higher positive review percentage than the average Virginia moving company (94% vs the Virginia state average of 89%).
- Positive93.8%(197)
- Neutral0.5%(1)
- Negative5.7%(12)
Based on 210 reviews across Google, Yelp, and other review sites.
What customers like about Marco Polo Pro Moving
Affordable rates
Many reviewers found Marco Polo Pro Moving to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Marco Polo Pro Moving was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Marco Polo Pro Moving was often noted for responding to questions or concerns almost immediately
Good communication
Reviewers frequently mention clear, consistent updates from Marco Polo Pro Moving throughout the moving process.
Quick moving process
The team at Marco Polo Pro Moving often gets the job done faster than expected, saving clients time.
What positive reviewers say
“This service was available to me at the very last minute! Boris made a way to make the timeline fit! I appreciate John and Marcus who have been so awesome and so professional.”
LaTonya StricklandVerified ReviewerGoogle“Boris was very responsive, and he single-handedly took care of my interstate move. Very professional and a sweet guy. Highly recommend.”
Erika ChristVerified ReviewerGoogle“From the outset, their customer service was amazing, providing thorough explanations of services and pricing while promptly addressing any inquiries.”
Fran VillalobosVerified ReviewerGoogle“These guys were amazing! They arrived and quickly got to work unloading our moving truck. We finished unloading in a fraction of the time we expected it to take.”
Megan McDevittVerified ReviewerGoogle“We’ve used Marco Polo moving twice now. Both times they were efficient, friendly and very affordable. I got a quote from another well known local company, and it was over twice the amount Boris charged.”
Lindsay RobbinsVerified ReviewerGoogle
What mixed reviewers say
“The movers were awesome! My moving experience was great aside from the discrepancy. What was quoted in the email changed slightly because it was a mistake on his part.”
Nichelle T.Verified ReviewerYelp
Most common complaints about Marco Polo Pro Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“The bookcase was loaded onto the moving truck and discarded at their warehouse, despite my clear instructions to leave it in the apartment. Months later, I still had not received payment.”
Britney F.Verified ReviewerGoogle“They severely damaged my metal bookshelves by neglecting to wrap them properly, resulting in significant gouges. They ignored my emails, texts, and calls for a full month.”
Cassaundra McHenryVerified ReviewerGoogle“I contacted them for a simple move and was told the trip charge was $150, almost twice what other people in the area charge. I was moving three miles down the street.”
Jennifer R.Verified ReviewerYelp“I now have a busted TV and a damaged foot on my hall tree. I emailed Boris on August 19th; by August 28th, there was no response.”
Rhonda WardVerified ReviewerGoogle
Marco Polo Pro Moving
3.42Alexandria, VA
Save more than 30% on average by comparing movers before you book.
Marco Polo Pro Moving
3.42
Alexandria, VA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Marco Polo Pro Moving, then see how it compares with other top-rated movers in Alexandria.
Compare prices side by side
See where Marco Polo Pro Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Marco Polo Pro Moving offer?
Marco Polo Pro Moving handles local moves and long-distance moves from Alexandria, VA, with services including small moves, packing, and unpacking.
Services offered
Is Marco Polo Pro Moving licensed and insured?
moveBuddha holds no federal licensing record for Marco Polo Pro Moving in Alexandria, VA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Marco Polo Pro Moving holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Marco Polo Pro Moving cost?
Marco Polo Pro Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to Marco Polo Pro Moving typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Marco Polo Pro Moving offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Marco Polo Pro Moving offer?
- Accepts
- Credit CardsCashCryptocurrency
- Deposit
- Not listed, so ask
Marco Polo Pro Moving accepts credit cards, cash, and cryptocurrency. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Marco Polo Pro Moving compares with the top 3 Alexandria movers
With a moveBuddha score of 3.42 out of 5, Marco Polo Pro Moving trails the three top-scoring movers in Alexandria, 1.00 point behind Prince Movers. Marco Polo Pro Moving's score rests on 210 reviews, fewer than any of the three. Where Marco Polo Pro Moving falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Alexandria, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Global Moving SystemsSpringfield | 4.48 | 769 | 4.6 | 4.7 | A+ |
| 2 | My Pro MoversMcLean | 4.48 | 361 | 5.0 | 3.9 | A |
| 3 | Prince MoversAshburn | 4.42 | 984 | 5.0 | 4.8 | A |
| 4 | Marco Polo Pro MovingThis mover · ranks #4 | 3.42 | 210 | — | — | — |
How does Marco Polo Pro Moving compare to other Virginia movers?
- moveBuddha score#123 of 286(worse than average)
3.42vs 3.68 avg
Marco Polo Pro Moving scores 3.42, below the Virginia average of 3.68, and ranks #123 of 286 Virginia movers.
- Positive reviews#119 of 286(better than average)
94%vs 89% avg
Marco Polo Pro Moving has 94% positive reviews, above the Virginia average of 89%, and ranks #119 of 286 Virginia movers.
- Negative reviews#124 of 286(better than average)
6%vs 10% avg
Marco Polo Pro Moving has 6% negative reviews, below the Virginia average of 10%, and ranks #124 of 286 Virginia movers. A lower percentage is better.
- Reviews analyzed#93 of 286(worse than average)
210vs 326 avg
Marco Polo Pro Moving has 210 reviews analyzed, below the Virginia average of 326, and ranks #93 of 286 Virginia movers.
| Metric | This moverMarco Polo Pro Moving | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#123 of 286 in Virginia | 3.42 | 3.68 | #123 of 286 | −0.26(worse than average) |
| Positive reviews#119 of 286 in Virginia | 94% | 89% | #119 of 286 | +5 pts(better than average) |
| Negative reviewsLower is better#124 of 286 in Virginia | 6% | 10% | #124 of 286 | −4 pts(better than average) |
| Reviews analyzed#93 of 286 in Virginia | 210 | 326 | #93 of 286 | −116(worse than average) |
Compared with 286 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
Marco Polo Pro Moving
3.42Alexandria, VA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Marco Polo Pro Moving, then see how it compares with other top-rated movers in Alexandria.
Compare prices side by side
See where Marco Polo Pro Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Marco Polo Pro Moving
3.42
Alexandria, VA
Final verdict: Marco Polo Pro Moving
Marco Polo Pro Moving earns a 3.42/5 moveBuddha Score and ranks #4 among Alexandria movers, with 94% positive feedback across 210 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Marco Polo Pro Moving
3.42
Alexandria, VA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Marco Polo Pro Moving
- Phone
- (571) 279-9489
- Website
- marcopolopro.com
- Profiles
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.