Randall Moving & Storage review 2026 (Chantilly, VA)
Updated
Randall Moving & Storage, a Chantilly, VA moving company, ranks #129 of 304 movers in Virginia, with a moveBuddha rating of 3.42/5.
88% of Randall Moving & Storage's 120 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves unfriendly or rude staff. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Randall Moving & Storage measures up
Randall Moving & Storage ranks #129 out of 304 movers in Virginia with a moveBuddha Score of 3.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.42.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Randall Moving & Storage moveBuddha Certified?
Randall Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Randall Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Randall Moving & Storage?
Out of 120 verified reviews, 88% of customers left a positive review about Randall Moving & Storage in Chantilly, VA. 9.2% of reviews are negative and 2.5% are neutral. Randall Moving & Storage has a 1% lower positive review percentage than the average Virginia moving company (88% vs the Virginia state average of 89%).
- Positive88.3%(106)
- Neutral2.5%(3)
- Negative9.2%(11)
Based on 120 reviews across Google, Yelp, and other review sites.
What customers like about Randall Moving & Storage
Experienced movers
With years of experience, Randall Moving & Storage's crew brought confidence and know-how to each move.
Affordable rates
Many reviewers found Randall Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that Randall Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that Randall Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Randall Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“The 5-man crew was exceptionally professional, well-trained, and careful. Long crew tenure was evident in how efficiently they packed, handled heavy furniture, and protected both buildings' common areas.”
Aaron BrotmanVerified ReviewerGoogle“The crew was outstanding, considerate, polite and professional. They took extreme care with my belongings and were competitively priced.”
Patricia CzajkowskiVerified ReviewerGoogle“Kelly was incredibly flexible and accommodating when I had a last-minute moving emergency. Their prices are competitive, but it’s the service that sets Randall Movers apart.”
Ashlee MVerified ReviewerGoogle“The entire crew were company employees with years of experience. They took extra care with all my possessions. Kelly and Susan kept me informed at every step.”
Bob G.Verified ReviewerYelp“They were willing to work with me when my moving date changed, accommodating me on short notice. My moves were completed quickly and efficiently.”
Hollie S.Verified ReviewerYelp
What mixed reviewers say
“I can't say enough good things about the moving crew. They were on time, professional, and hardworking. The final total was over two times the quote, and management blamed the customer.”
Macy M.Verified ReviewerYelp“Both crews were great, very knowledgeable and helpful. The office customer service was not great, and they charged my card without my permission. My items arrived in good condition except a shelf was chipped.”
Kala J.Verified ReviewerYelp
Most common complaints about Randall Moving & Storage
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Broken promises
Customers noted instances where Randall Moving & Storage failed to deliver on services that were initially guaranteed.
Crew arrived unprepared
There were complaints about movers showing up late or without necessary supplies.
What negative reviewers say
“Suddenly she changed her tone and said, ok there are a lot of cheap movers out there good luck bye and hung up.”
Jussara TanesiVerified ReviewerGoogle“They were not prepared for the commercial buildings required coverings for the elevator, walls or floor. To their credit, Susan did come and apologize for the confusion.”
Jen B.Verified ReviewerYelp“Now Susan won’t honor finishing up this move as she keeps trying to accuse me of not knowing she needed to send more people.”
LaShawn G.Verified ReviewerYelp“Susan kept moving the arrival date of the movers back, from 9:30 to 10:00, then 10:30, then 11:00. They arrived at 11:20.”
John F. GroomVerified ReviewerGoogle
Randall Moving & Storage
3.42Chantilly, VA
Save more than 30% on average by comparing movers before you book.
Randall Moving & Storage
3.42
Chantilly, VA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Randall Moving & Storage, then see how it compares with other top-rated movers in Chantilly.
Compare prices side by side
See where Randall Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Randall Moving & Storage offer?
Randall Moving & Storage offers packing, unpacking, and packing materials, plus storage.
Services offered
Is Randall Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 230816. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Randall Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 230816.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Randall Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Department of Defense
- Approved for military movesReported by the mover on its moveBuddha profile
How much does Randall Moving & Storage cost?
Randall Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to Randall Moving & Storage typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Randall Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Randall Moving & Storage offer?
- Accepts
- Credit CardsCash
- Deposit
- Not listed, so ask
- Discounts
- MilitarySeniorMover’s own offer
Randall Moving & Storage accepts credit cards and cash. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Randall Moving & Storage also offers military and senior discounts. It also lists: 1st responder discount. Ask what you qualify for and how much you could save before you book.
How Randall Moving & Storage compares with other local movers
With a moveBuddha score of 3.42 out of 5, Randall Moving & Storage trails the five top-rated movers near Chantilly, 1.00 point behind Prince Movers. Randall Moving & Storage's score rests on 120 reviews, fewer than any of the five. Randall Moving & Storage has the highest quote accuracy score in the group, but the lowest review quality score.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | 495 Movers, IncRockville | 4.76 | 1,128 | 4.7 | 3.9 | A+ |
| 2 | Mighty Movers LLCHerndon | 4.56 | 419 | 4.4 | 4.2 | C- |
| 3 | Different MoversFairfax | 4.56 | 128 | 4.8 | 4.6 | A+ |
| 4 | HilldrupDulles | 4.50 | 227 | 4.9 | 1.5 | A+ |
| 5 | Prince MoversAshburn | 4.42 | 984 | 5.0 | 4.8 | A |
| 6 | Randall Moving & StorageThis mover · ranks #6 | 3.42 | 120 | — | — | — |
How does Randall Moving & Storage compare to other Virginia movers?
- moveBuddha score#129 of 304(worse than average)
3.42vs 3.66 avg
Randall Moving & Storage scores 3.42, below the Virginia average of 3.66, and ranks #129 of 304 Virginia movers.
- Positive reviews#179 of 304(worse than average)
88%vs 89% avg
Randall Moving & Storage has 88% positive reviews, below the Virginia average of 89%, and ranks #179 of 304 Virginia movers.
- Negative reviews#170 of 304(better than average)
9%vs 10% avg
Randall Moving & Storage has 9% negative reviews, below the Virginia average of 10%, and ranks #170 of 304 Virginia movers. A lower percentage is better.
- Reviews analyzed#138 of 304(worse than average)
120vs 321 avg
Randall Moving & Storage has 120 reviews analyzed, below the Virginia average of 321, and ranks #138 of 304 Virginia movers.
| Metric | This moverRandall Moving & Storage | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#129 of 304 in Virginia | 3.42 | 3.66 | #129 of 304 | −0.24(worse than average) |
| Positive reviews#179 of 304 in Virginia | 88% | 89% | #179 of 304 | −1 pts(worse than average) |
| Negative reviewsLower is better#170 of 304 in Virginia | 9% | 10% | #170 of 304 | −1 pts(better than average) |
| Reviews analyzed#138 of 304 in Virginia | 120 | 321 | #138 of 304 | −201(worse than average) |
Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
Randall Moving & Storage
3.42Chantilly, VA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Randall Moving & Storage, then see how it compares with other top-rated movers in Chantilly.
Compare prices side by side
See where Randall Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Randall Moving & Storage
3.42
Chantilly, VA
Final verdict: Randall Moving & Storage
Randall Moving & Storage earns a 3.42/5 moveBuddha Score and ranks #129 among Virginia movers, with 88% positive feedback across 120 customer reviews.
Customers consistently praise its experienced movers and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Randall Moving & Storage
3.42
Chantilly, VA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Randall Moving & Storage
- Phone
- (703) 620-0155
- Website
- randallmovingandstorage.com
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.