Regency Moving & Storage LLC review 2026 (Glen Allen, VA)
In business since 1989 · Updated
Regency Moving & Storage LLC, a Glen Allen, VA moving company, ranks #111 of 304 movers in Virginia, with a moveBuddha rating of 3.58/5.
73% of Regency Moving & Storage LLC's 64 verified customer reviews are positive. Customers most often praise its respect for property, while the most common complaint involves damage to items.
In business since 1989, Regency Moving & Storage LLC holds active FMCSA registration (USDOT #494762) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Regency Moving & Storage LLC measures up
Across 64 reviews, Regency Moving & Storage LLC in Glen Allen, VA has an A+ rating from the Better Business Bureau.
Regency Moving & Storage LLC ranks #111 out of 304 movers in Virginia with a moveBuddha Score of 3.58 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.58.
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Better Business Bureau
Based on BBB profile
Is Regency Moving & Storage LLC moveBuddha Certified?
Regency Moving & Storage LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Regency Moving & Storage LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Regency Moving & Storage LLC?
Out of 64 verified reviews, 73% of customers left a positive review about Regency Moving & Storage LLC in Glen Allen, VA. 25% of reviews are negative and 1.6% are neutral. Regency Moving & Storage LLC has a 16% lower positive review percentage than the average Virginia moving company (73% vs the Virginia state average of 89%).
- Positive73.4%(47)
- Neutral1.6%(1)
- Negative25%(16)
Based on 64 reviews across Google, Yelp, and other review sites.
What customers like about Regency Moving & Storage LLC
Respectful of property
Customers appreciated how carefully Regency Moving & Storage LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Regency Moving & Storage LLC's attention to detail.
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Professional and polite staff
Customers say the Regency Moving & Storage LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Good communication
Reviewers frequently mention clear, consistent updates from Regency Moving & Storage LLC throughout the moving process.
What positive reviewers say
“The crew was professional and very careful with our furniture. We would use them again if ever moving.”
Paula ThomasonVerified ReviewerGoogle“The team was professional, punctual, and incredibly efficient. They handled all my belongings with care, wrapped furniture carefully, and kept communication clear. Pricing was fair and transparent, with no hidden fees.”
AMANDA CARLISLEVerified ReviewerGoogle“They took excellent care of all my belongings, especially the high-value and sentimental items. The team was professional, efficient, and made the whole process smooth and stress-free!”
Jaggy JoeVerified ReviewerGoogle“The crew protected our floors and carpets, listened attentively, and treated our belongings respectfully. Scott was accommodating and professional.”
Amy DeverellVerified ReviewerGoogle
What mixed reviewers say
“The moving staff were amazing, but the company promised the largest truck and a two-day plan, then arrived with two smaller trucks. The owner was rude and condescending when contacted.”
Lauren AndrewsVerified ReviewerGoogle
Most common complaints about Regency Moving & Storage LLC
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Regency Moving & Storage LLC clients.
Inaccurate estimates
Estimates from Regency Moving & Storage LLC were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“During the move or storage several pieces of furniture were severely damaged, some a total loss. Our insurance claim was denied, and the $200 offered did not cover the repairs or loss.”
Nancy DisharoonVerified ReviewerGoogle“They failed to provide accurate moving costs. After I called twice to confirm, minimum moving hours and surprise fees were included without prior disclosure.”
April JungVerified ReviewerGoogle“The estimate was terrible, and the move cost what had been estimated even after we moved items ourselves. Doorways, floors, and several items were damaged; the claim process offered little protection.”
Tyler JoinerVerified ReviewerGoogle“They tried to charge us double for travel time and added a $150 charge that was not explained. The office later called it an error.”
Jeff LewisVerified ReviewerGoogle
Regency Moving & Storage LLC
3.58Glen Allen, VASince 1989
Save more than 30% on average by comparing movers before you book.
Regency Moving & Storage LLC
3.58
Glen Allen, VA · Since 1989
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Regency Moving & Storage LLC, then see how it compares with other top-rated movers in Glen Allen.
Compare prices side by side
See where Regency Moving & Storage LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Regency Moving & Storage LLC offer?
Regency Moving & Storage LLC offers full-service moving, local moves, long-distance moves, international moves, and commercial moves.
Services offered
Is Regency Moving & Storage LLC licensed and insured?
Federally licensed, operating authority active
US DOT 494762 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Regency Moving & Storage LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 494762, as REGENCY MOVING & STORAGE CO INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Regency Moving & Storage LLC holds. Ask for a certificate of insurance before you book.
- Registered legal name
- REGENCY MOVING & STORAGE CO INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 100,520Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Regency Moving & Storage LLC cost?
Regency Moving & Storage LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to Regency Moving & Storage LLC typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Regency Moving & Storage LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Regency Moving & Storage LLC offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Regency Moving & Storage LLC does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Regency Moving & Storage LLC also offers discounts on request. It also lists: Discounted prices on boxes/packing materials. Ask what you qualify for and how much you could save before you book.
How Regency Moving & Storage LLC compares with other local movers
With a moveBuddha score of 3.58 out of 5, Regency Moving & Storage LLC trails the five top-rated movers near Glen Allen, 0.84 points behind TWO MEN AND A TRUCK. Regency Moving & Storage LLC's score rests on 64 reviews, fewer than any of the five. Where Regency Moving & Storage LLC falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | All My Sons Moving & StorageMechanicsville | 4.58 | 4,754 | 4.5 | 1.6 | A |
| 2 | Mr. Moving, LLCNorth Chesterfield | 4.56 | 214 | 4.6 | 3.6 | A+ |
| 3 | Worth Moving, LLCRichmond | 4.50 | 294 | 4.6 | 1.9 | B |
| 4 | D1 Moving & StorageRichmond | 4.44 | 257 | 4.3 | 2.4 | B- |
| 5 | TWO MEN AND A TRUCKHenrico | 4.42 | 1,507 | 4.8 | 3.1 | A+ |
| 6 | Regency Moving & Storage LLCThis mover · ranks #6 | 3.58 | 64 | — | — | A+ |
How does Regency Moving & Storage LLC compare to other Virginia movers?
- moveBuddha score#111 of 304(worse than average)
3.58vs 3.66 avg
Regency Moving & Storage LLC scores 3.58, below the Virginia average of 3.66, and ranks #111 of 304 Virginia movers.
- Positive reviews#229 of 304(worse than average)
73%vs 89% avg
Regency Moving & Storage LLC has 73% positive reviews, below the Virginia average of 89%, and ranks #229 of 304 Virginia movers.
- Negative reviews#231 of 304(worse than average)
25%vs 10% avg
Regency Moving & Storage LLC has 25% negative reviews, above the Virginia average of 10%, and ranks #231 of 304 Virginia movers. A lower percentage is better.
- Reviews analyzed#171 of 304(worse than average)
64vs 321 avg
Regency Moving & Storage LLC has 64 reviews analyzed, below the Virginia average of 321, and ranks #171 of 304 Virginia movers.
- Years in business#14 of 304(better than average)
37 yearsvs 22 years avg
Regency Moving & Storage LLC has been in business for 37 years, above the Virginia average of 22 years, and ranks #14 of 304 Virginia movers.
| Metric | This moverRegency Moving & Storage LLC | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#111 of 304 in Virginia | 3.58 | 3.66 | #111 of 304 | −0.08(worse than average) |
| Positive reviews#229 of 304 in Virginia | 73% | 89% | #229 of 304 | −16 pts(worse than average) |
| Negative reviewsLower is better#231 of 304 in Virginia | 25% | 10% | #231 of 304 | +15 pts(worse than average) |
| Reviews analyzed#171 of 304 in Virginia | 64 | 321 | #171 of 304 | −257(worse than average) |
| Years in business#14 of 304 in Virginia | 37 years | 22 years | #14 of 304 | +15(better than average) |
Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
Regency Moving & Storage LLC
3.58Glen Allen, VASince 1989
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Regency Moving & Storage LLC, then see how it compares with other top-rated movers in Glen Allen.
Compare prices side by side
See where Regency Moving & Storage LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Regency Moving & Storage LLC
3.58
Glen Allen, VA · Since 1989
Final verdict: Regency Moving & Storage LLC
Regency Moving & Storage LLC earns a 3.58/5 moveBuddha Score and ranks #111 among Virginia movers, with 73% positive feedback across 64 customer reviews.
Customers consistently praise its respect for property and careful handling. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 8 trucks and a track record dating to 1989, it has more history than the average Virginia mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Regency Moving & Storage LLC
3.58
Glen Allen, VA · Since 1989
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Regency Moving & Storage LLC
- Phone
- (804) 266-9090
- Website
- regencymoving.com
- Profiles
Other Regency Moving & Storage LLC locations
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.