The Other Moving Company review 2026 (HAYES, VA)
In business since 1997 · Updated
The Other Moving Company, a HAYES, VA moving company, ranks #3 of 282 movers in Virginia, with a moveBuddha rating of 4.56/5. It is one of the 10 top-ranked movers in Virginia.
86% of The Other Moving Company's 319 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.
In business since 1997, The Other Moving Company holds active FMCSA registration (USDOT #915026) and operates 21 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Other Moving Company measures up
Across 319 reviews, The Other Moving Company in HAYES, VA is rated 4.6/5 on Google (278 reviews) and 3.6/5 on Yelp (49 reviews), and has an A+ rating from the Better Business Bureau.
The Other Moving Company ranks #3 out of 282 movers in Virginia with a moveBuddha Score of 4.56 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.56.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.5
Google rating
Based on 278 reviews
Yelp rating
Based on 49 reviews
Better Business Bureau
Based on BBB profile
Is The Other Moving Company moveBuddha Certified?
The Other Moving Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Other Moving Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Other Moving Company?
Out of 319 verified reviews, 86% of customers left a positive review about The Other Moving Company in HAYES, VA. 11.6% of reviews are negative and 2.2% are neutral. The Other Moving Company has a 3% lower positive review percentage than the average Virginia moving company (86% vs the Virginia state average of 89%).
- Positive86.2%(275)
- Neutral2.2%(7)
- Negative11.6%(37)
Based on 319 reviews across Google, Yelp, and other review sites.
What customers like about The Other Moving Company
Consistency and follow-up
Reviewers liked that The Other Moving Company stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that The Other Moving Company was willing to adjust schedules or accommodate last-minute changes.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at The Other Moving Company.
Respectful of property
Customers appreciated how carefully The Other Moving Company's team maneuvered furniture through tight spaces without damaging walls or floors.
Good communication
Reviewers frequently mention clear, consistent updates from The Other Moving Company throughout the moving process.
What positive reviewers say
“Brian was kind, informative, and very thorough during the estimate evaluation. Christine from the main office stayed in touch leading up to moving day and even followed up afterward to make sure we were completely satisfied with their service.”
Laney VaughanVerified ReviewerGoogle“Bill and Gabbie were so kind and helpful, and the young men who moved the furniture did an excellent job. They covered everything with thick padding and wrapped to keep the padding from slipping off. They were exceptionally gentle.”
Kay V VVerified ReviewerGoogle“The team did a great job and were extremely professional from start to finish! They packed and handled everything carefully, including disassembling and reassembling complicated items like our sauna and moving a hot tub. They were hardworking, respectful, and prompt.”
Elizabeth LunsfordVerified ReviewerGoogle“Vuk and Daniel were incredibly efficient and careful with all of my items! Would definitely recommend. Fair pricing compared to other companies and flexible with timing.”
Lauren CrapoVerified ReviewerGoogle
What mixed reviewers say
“They are prompt, efficient, and polite, but I came back into my house and saw a dent in the refrigerator and dents on the kitchen floor.”
Elizabeth O'NeilVerified ReviewerGoogle“They came in as by far the most inflated weight estimate by thousands of pounds higher than the others and thus thousands of dollars higher.”
GoogleVerified Reviewer “Almost nothing had been covered, our fishing reels were so bent until the tips broke. Our wood headboard wasn't covered and was scratched deep into the wood.”
GoogleVerified Reviewer
Most common complaints about The Other Moving Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Inaccurate estimates
Estimates from The Other Moving Company were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“They never showed up. There was no after hours phone number to find out what was going on, and there was no call from them to say they were running late or anything…”
GoogleVerified Reviewer “They didn’t adequately pack the truck to protect our belongings and damaged most our furniture. We filed a claim and are getting minimal back.”
GoogleVerified Reviewer “The final bill was approximately $1000 more than the estimate. The lead "discounted" about half of that so the final amount due was still $500 more than the top estimate.”
YelpVerified Reviewer
The Other Moving Company
4.56HAYES, VASince 1997
Save more than 30% on average by comparing movers before you book.
The Other Moving Company
4.56
HAYES, VA · Since 1997
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Other Moving Company, then see how it compares with other top-rated movers in HAYES.
Compare prices side by side
See where The Other Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Other Moving Company offer?
The Other Moving Company offers long-distance moves, commercial moves, packing, and storage.
Services offered
Is The Other Moving Company licensed and insured?
Federally licensed, operating authority active
US DOT 915026 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Other Moving Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 915026, as THE OTHER MOVING COMPANY INC, and its operating status is currently active. It also holds a Virginia intrastate license, number 915026.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Other Moving Company holds. Ask for a certificate of insurance before you book.
- State license number
- 915026Issued by Virginia. Covers moves within the state, which the FMCSA does not
- Registered legal name
- THE OTHER MOVING COMPANY INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 21Power units reported to the FMCSA
- Miles driven
- 750,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does The Other Moving Company cost?
The Other Moving Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to The Other Moving Company typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Other Moving Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Other Moving Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
The Other Moving Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How does The Other Moving Company compare to other Virginia movers?
- moveBuddha score#3 of 282(better than average)
4.56vs 3.69 avg
The Other Moving Company scores 4.56, above the Virginia average of 3.69, and ranks #3 of 282 Virginia movers.
- Positive reviews#181 of 282(worse than average)
86%vs 89% avg
The Other Moving Company has 86% positive reviews, below the Virginia average of 89%, and ranks #181 of 282 Virginia movers.
- Negative reviews#175 of 282(worse than average)
12%vs 10% avg
The Other Moving Company has 12% negative reviews, above the Virginia average of 10%, and ranks #175 of 282 Virginia movers. A lower percentage is better.
- Reviews analyzed#58 of 282(worse than average)
319vs 328 avg
The Other Moving Company has 319 reviews analyzed, below the Virginia average of 328, and ranks #58 of 282 Virginia movers.
- Yelp rating#39 of 282(better than average)
3.6vs 3.3 avg
The Other Moving Company has a Yelp rating of 3.6, above the Virginia average of 3.3, and ranks #39 of 282 Virginia movers.
- Years in business#18 of 282(better than average)
29 yearsvs 22 years avg
The Other Moving Company has been in business for 29 years, above the Virginia average of 22 years, and ranks #18 of 282 Virginia movers.
| Metric | This moverThe Other Moving Company | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#3 of 282 in Virginia | 4.56 | 3.69 | #3 of 282 | +0.87(better than average) |
| Positive reviews#181 of 282 in Virginia | 86% | 89% | #181 of 282 | −3 pts(worse than average) |
| Negative reviewsLower is better#175 of 282 in Virginia | 12% | 10% | #175 of 282 | +2 pts(worse than average) |
| Reviews analyzed#58 of 282 in Virginia | 319 | 328 | #58 of 282 | −9(worse than average) |
| Yelp ratingBased on only 49 reviews#39 of 282 in Virginia | 3.6 | 3.3 | #39 of 282 | +0.3(better than average) |
| Years in business#18 of 282 in Virginia | 29 years | 22 years | #18 of 282 | +7(better than average) |
Compared with 282 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
The Other Moving Company
4.56HAYES, VASince 1997
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Other Moving Company, then see how it compares with other top-rated movers in HAYES.
Compare prices side by side
See where The Other Moving Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Other Moving Company
4.56
HAYES, VA · Since 1997
Final verdict: The Other Moving Company
The Other Moving Company earns a 4.56/5 moveBuddha Score and ranks #3 among Virginia movers, with 86% positive feedback across 319 customer reviews.
Customers consistently praise its consistency and follow-up and flexibility. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 21 trucks and a track record dating to 1997, it has more history than the average Virginia mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
The Other Moving Company
4.56
HAYES, VA · Since 1997
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Other Moving Company
- Phone
- (866) 971-2060
- Website
- theothermovingcompany.com
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.