The Phoenix Movers review 2026 (Arlington, VA)
In business since 1988 · Updated
The Phoenix Movers, an Arlington, VA moving company, ranks #113 of 304 movers in Virginia, with a moveBuddha rating of 3.56/5.
92% of The Phoenix Movers' 116 verified customer reviews are positive. Customers most often praise its easy booking process, while the most common complaint involves inexperienced movers.
The Phoenix Movers has been in business since 1988. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Phoenix Movers measures up
The Phoenix Movers ranks #113 out of 304 movers in Virginia with a moveBuddha Score of 3.56 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.56.
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Is The Phoenix Movers moveBuddha Certified?
The Phoenix Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Phoenix Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Phoenix Movers?
Out of 116 verified reviews, 92% of customers left a positive review about The Phoenix Movers in Arlington, VA. 6.9% of reviews are negative and 0.9% are neutral. The Phoenix Movers has a 3% higher positive review percentage than the average Virginia moving company (92% vs the Virginia state average of 89%).
- Positive92.2%(107)
- Neutral0.9%(1)
- Negative6.9%(8)
Based on 116 reviews across Google, Yelp, and other review sites.
What customers like about The Phoenix Movers
Easy booking process
Customers appreciated how straightforward and hassle-free it was to schedule a move with The Phoenix Movers.
Affordable rates
Many reviewers found The Phoenix Movers to be more budget-friendly than competitors without sacrificing quality.
Experienced movers
With years of experience, The Phoenix Movers's crew brought confidence and know-how to each move.
Flexibility
Clients liked that The Phoenix Movers was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that The Phoenix Movers stayed in touch before and after the move to ensure everything went smoothly.
What positive reviewers say
“They gave me a quote several hundred dollars below others and were simple to book by email. The crew arrived promptly, packed fragile items carefully, and worked efficiently.”
Rebecca KempVerified ReviewerGoogle“They were hard workers and obviously experienced movers. They maneuvered difficult furniture perfectly, carefully wrapped every piece, and did not damage a wall.”
Valarie F.Verified ReviewerYelp“I had to switch my moving day from Sunday to Saturday, and Phoenix Movers accommodated the change without any issue. The crew worked hard and was friendly.”
Leslie K.Verified ReviewerYelp“I've used Phoenix Movers for over 20 years; they remain professional, punctual, efficient, fairly priced, and careful with belongings.”
BIZ MARKIEVerified ReviewerGoogle“The Phoenix Movers exceeded all my expectations. Their team was professional, efficient, courteous, careful with my belongings, and excellent at communicating.”
Melanie LozanoVerified ReviewerGoogle
What mixed reviewers say
“All my belongings arrived intact, but the movers were an hour late. I had to move items myself, and the four-hour move felt excessive. Customer service and value were disappointing.”
Ellen F.Verified ReviewerYelp
Most common complaints about The Phoenix Movers
Inexperienced movers
Some clients felt the crew lacked basic moving skills or sufficient training.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“The movers were new, which made the move slow and inexperienced. They forgot requested boxes, and customer service afterward was awful.”
Steph V.Verified ReviewerYelp“They broke all five of my flat-screen TVs and my son's bed, then stopped answering calls.”
LaShonta FrazierVerified ReviewerGoogle“Items went missing, were scraped or scuffed, and fragile items were damaged. The company offered limited coverage and required a long wait for the few claims it accepted.”
Kay E.Verified ReviewerYelp“The crew did not wear masks, bumped walls, and significantly damaged my roof while moving a box spring. They implied they were not liable.”
Torrell M.Verified ReviewerYelp“The movers arrived late, complained throughout the day, demanded more money, and then refused to finish the job.”
Fady SidhomVerified ReviewerGoogle
The Phoenix Movers
3.56Arlington, VASince 1988
Save more than 30% on average by comparing movers before you book.
The Phoenix Movers
3.56
Arlington, VA · Since 1988
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Phoenix Movers, then see how it compares with other top-rated movers in Arlington.
Compare prices side by side
See where The Phoenix Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Phoenix Movers offer?
The Phoenix Movers handles local moves and long-distance moves from Arlington, VA, with services including small moves, packing, and unpacking.
Services offered
Is The Phoenix Movers licensed and insured?
Registered with the FMCSA
US DOT 1000423. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
The Phoenix Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 1000423.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Phoenix Movers holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does The Phoenix Movers cost?
The Phoenix Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Virginia, you can expect to pay approximately $137/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Virginia moving companies similar to The Phoenix Movers typically bill the amounts below using a $137/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Phoenix Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Phoenix Movers offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
The Phoenix Movers accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Phoenix Movers compares with the top 10 Arlington movers
With a moveBuddha score of 3.56 out of 5, The Phoenix Movers falls short of the top 10 Arlington movers, 0.56 points behind AP Pro Moving LLC. At 116 reviews, The Phoenix Movers has fewer reviews than nine of the ten. Where The Phoenix Movers falls behind is industry experience, with the lowest industry experience score in the group.
The ten highest-scoring local movers near Arlington, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Mighty Movers LLCHerndon | 4.56 | 419 | 4.4 | 4.2 | C- |
| 2 | HilldrupDulles | 4.50 | 227 | 4.9 | 1.5 | A+ |
| 3 | National Capital MoversGaithersburg | 4.44 | 234 | 4.7 | 3.7 | A+ |
| 4 | BestMovers LLCArlington | 4.38 | 117 | 4.8 | 4.1 | A+ |
| 5 | TWO MEN AND A TRUCKAlexandria | 4.36 | 765 | 4.3 | 3.2 | A+ |
| 6 | Georgetown Moving and Storage CompanyArlington | 4.34 | 312 | 4.2 | 2.6 | D- |
| 7 | Best Movers Falls ChurchFalls Church | 4.30 | 560 | 4.9 | 4.7 | A+ |
| 8 | Elite MoversSterling | 4.30 | 135 | 4.8 | 4.7 | A+ |
| 9 | My Guys Moving & Storage IncArlington | 4.26 | 7 | 5.0 | 1.5 | A+ |
| 10 | AP Pro Moving LLCArlington | 4.12 | 130 | 5.0 | 5.0 | F |
| 11 | The Phoenix MoversThis mover · ranks #11 | 3.56 | 116 | — | — | — |
How does The Phoenix Movers compare to other Virginia movers?
- moveBuddha score#113 of 304(worse than average)
3.56vs 3.66 avg
The Phoenix Movers scores 3.56, below the Virginia average of 3.66, and ranks #113 of 304 Virginia movers.
- Positive reviews#146 of 304(better than average)
92%vs 89% avg
The Phoenix Movers has 92% positive reviews, above the Virginia average of 89%, and ranks #146 of 304 Virginia movers.
- Negative reviews#148 of 304(better than average)
7%vs 10% avg
The Phoenix Movers has 7% negative reviews, below the Virginia average of 10%, and ranks #148 of 304 Virginia movers. A lower percentage is better.
- Reviews analyzed#142 of 304(worse than average)
116vs 321 avg
The Phoenix Movers has 116 reviews analyzed, below the Virginia average of 321, and ranks #142 of 304 Virginia movers.
- Years in business#12 of 304(better than average)
38 yearsvs 22 years avg
The Phoenix Movers has been in business for 38 years, above the Virginia average of 22 years, and ranks #12 of 304 Virginia movers.
| Metric | This moverThe Phoenix Movers | Virginia avg | Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#113 of 304 in Virginia | 3.56 | 3.66 | #113 of 304 | −0.10(worse than average) |
| Positive reviews#146 of 304 in Virginia | 92% | 89% | #146 of 304 | +3 pts(better than average) |
| Negative reviewsLower is better#148 of 304 in Virginia | 7% | 10% | #148 of 304 | −3 pts(better than average) |
| Reviews analyzed#142 of 304 in Virginia | 116 | 321 | #142 of 304 | −205(worse than average) |
| Years in business#12 of 304 in Virginia | 38 years | 22 years | #12 of 304 | +16(better than average) |
Compared with 304 Virginia movers with moveBuddha profiles. Rank #1 is the best in Virginia.
The Phoenix Movers
3.56Arlington, VASince 1988
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Phoenix Movers, then see how it compares with other top-rated movers in Arlington.
Compare prices side by side
See where The Phoenix Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Phoenix Movers
3.56
Arlington, VA · Since 1988
Final verdict: The Phoenix Movers
The Phoenix Movers earns a 3.56/5 moveBuddha Score and ranks #11 among Arlington movers, with 92% positive feedback across 116 customer reviews.
Customers consistently praise its easy booking process and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 1988, it has more history than the average Virginia mover, and the most common complaint is inexperienced movers.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
The Phoenix Movers
3.56
Arlington, VA · Since 1988
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Phoenix Movers
- Phone
- (703) 370-3140
- Website
- thephoenixmovers.com
Helpful Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.