Positive Moves review 2026 (Charleston, WV)
Updated
Positive Moves, a Charleston, WV moving company, ranks #10 of 22 movers in West Virginia, with a moveBuddha rating of 3.80/5. It is one of the 10 top-ranked movers in West Virginia.
91% of Positive Moves' 95 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Positive Moves measures up
Across 95 reviews, Positive Moves in Charleston, WV is rated 4.7/5 on Google (88 reviews) and 2/5 on Yelp (4 reviews).
Positive Moves ranks #10 out of 22 movers in West Virginia with a moveBuddha Score of 3.80 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.80.
- Industry experience
- 4.1
- Website
- 4.0
- Customer service
- 3.9
- Review quality
- 3.8
- Brand
- 3.5
Google rating
Based on 88 reviews
Yelp rating
Based on 4 reviews
Is Positive Moves moveBuddha Certified?
Positive Moves is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Positive Moves hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Positive Moves?
Out of 95 verified reviews, 91% of customers left a positive review about Positive Moves in Charleston, WV. 9.5% of reviews are negative. Positive Moves has a 8% higher positive review percentage than the average West Virginia moving company (91% vs the West Virginia state average of 83%).
- Positive90.5%(86)
- Negative9.5%(9)
Based on 95 reviews across Google, Yelp, and other review sites.
What customers like about Positive Moves
Affordable rates
Many reviewers found Positive Moves to be more budget-friendly than competitors without sacrificing quality.
Quick response times
Customer support at Positive Moves was often noted for responding to questions or concerns almost immediately
Flexibility
Clients liked that Positive Moves was willing to adjust schedules or accommodate last-minute changes.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Positive Moves.
Quick moving process
The team at Positive Moves often gets the job done faster than expected, saving clients time.
What positive reviewers say
“They were FAST, FRIENDLY and AFFORDABLE!”
GoogleVerified Reviewer “Needed furniture moved within a couple days and had no luck after calling several different places. Positive Moves answered and said they would be here the next morning.”
GoogleVerified Reviewer “Scheduling was super easy despite multiple delays and changes. Dallas was patient, professional, and flexible each time we called.”
GoogleVerified Reviewer “The rate was competitive for a three-man crew plus truck. The staff was friendly and professional, and the team got the job done in a timely manner.”
GoogleVerified Reviewer “Positive Moves was absolutely amazing! They were so fast, careful, and very nice. I was amazed how quickly they got the job done!”
GoogleVerified Reviewer
Most common complaints about Positive Moves
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“They showed up two hours late and only had two movers instead of the three promised.”
GoogleVerified Reviewer “During the move, their truck door repeatedly slammed onto my solid wood king headboard, destroying a corner. Afterward, they stopped responding to my insurance requests.”
GoogleVerified Reviewer “I had several missing items that didn’t make it to storage. I contacted the company and received no response.”
GoogleVerified Reviewer
Positive Moves
3.80Charleston, WV
Save more than 30% on average by comparing movers before you book.
Positive Moves
3.80
Charleston, WV
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Positive Moves, then see how it compares with other top-rated movers in Charleston.
Compare prices side by side
See where Positive Moves lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Positive Moves offer?
Licensed under US DOT number 3994466, Positive Moves offers local moves, long-distance moves, and packing.
Services offered
Is Positive Moves licensed and insured?
Registered with the FMCSA
US DOT 3994466. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Positive Moves is registered with the Federal Motor Carrier Safety Administration under US DOT number 3994466.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Positive Moves holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Positive Moves cost?
Positive Moves does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in West Virginia, you can expect to pay approximately $125/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service West Virginia moving companies similar to Positive Moves typically bill the amounts below using a $125/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Positive Moves offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service West Virginia moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Positive Moves offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Positive Moves accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Positive Moves compares with other local movers
With a moveBuddha score of 3.80 out of 5, Positive Moves trails the four top-rated movers in the Charleston area, 0.08 points behind Evans Van & Storage. Where Positive Moves falls behind is website, with a website score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Central Van & Storage, Inc.Charleston | 4.56 | 17 | 4.8 | 3.1 | A+ |
| 2 | Central Van LinesPoca | 4.06 | 145 | 4.7 | 3.1 | A+ |
| 3 | Dunbar TransferTornado | 3.98 | 53 | 4.4 | 5.0 | — |
| 4 | Evans Van & StoragePoca | 3.88 | 130 | 4.7 | — | — |
| 5 | Positive MovesThis mover · ranks #5 | 3.80 | 95 | 4.7 | 2.0 | — |
How does Positive Moves compare to other West Virginia movers?
- moveBuddha score#10 of 22(better than average)
3.80vs 3.67 avg
Positive Moves scores 3.80, above the West Virginia average of 3.67, and ranks #10 of 22 West Virginia movers.
- Positive reviews#5 of 22(better than average)
91%vs 83% avg
Positive Moves has 91% positive reviews, above the West Virginia average of 83%, and ranks #5 of 22 West Virginia movers.
- Negative reviews#6 of 22(better than average)
10%vs 16% avg
Positive Moves has 10% negative reviews, below the West Virginia average of 16%, and ranks #6 of 22 West Virginia movers. A lower percentage is better.
- Reviews analyzed#6 of 22(worse than average)
95vs 180 avg
Positive Moves has 95 reviews analyzed, below the West Virginia average of 180, and ranks #6 of 22 West Virginia movers.
- Yelp rating#6 of 22(worse than average)
2.0vs 3.4 avg
Positive Moves has a Yelp rating of 2.0, below the West Virginia average of 3.4, and ranks #6 of 22 West Virginia movers.
| Metric | This moverPositive Moves | West Virginia avg | West Virginia rank | Difference |
|---|---|---|---|---|
| moveBuddha score#10 of 22 in West Virginia | 3.80 | 3.67 | #10 of 22 | +0.13(better than average) |
| Positive reviews#5 of 22 in West Virginia | 91% | 83% | #5 of 22 | +8 pts(better than average) |
| Negative reviewsLower is better#6 of 22 in West Virginia | 10% | 16% | #6 of 22 | −6 pts(better than average) |
| Reviews analyzed#6 of 22 in West Virginia | 95 | 180 | #6 of 22 | −85(worse than average) |
| Yelp ratingBased on only 4 reviews#6 of 22 in West Virginia | 2.0 | 3.4 | #6 of 22 | −1.4(worse than average) |
Compared with 22 West Virginia movers with moveBuddha profiles. Rank #1 is the best in West Virginia.
Positive Moves
3.80Charleston, WV
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Positive Moves, then see how it compares with other top-rated movers in Charleston.
Compare prices side by side
See where Positive Moves lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Positive Moves
3.80
Charleston, WV
Final verdict: Positive Moves
Positive Moves earns a 3.80/5 moveBuddha Score and ranks #10 among West Virginia movers, with 91% positive feedback across 95 customer reviews.
Customers consistently praise its affordable rates and quick response times. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Positive Moves
3.80
Charleston, WV
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your West Virginia moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Positive Moves
- Phone
- (304) 590-0840
- Website
- positivemoves.com
Helpful West Virginia moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.