Road Runner Moving & Storage review 2026 (Birmingham, AL)
In business since 1981 · Updated
Road Runner Moving & Storage, a Birmingham, AL moving company, ranks #29 of 142 movers in Alabama, with a moveBuddha rating of 4.26/5.
52% of Road Runner Moving & Storage's 71 verified customer reviews are positive. Customers most often praise its helpful movers, while the most common complaint involves damage to items.
Road Runner Moving & Storage has been in business since 1981. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Road Runner Moving & Storage measures up
Across 71 reviews, Road Runner Moving & Storage in Birmingham, AL is rated 3.3/5 on Google (60 reviews) and 1.7/5 on Yelp (7 reviews), and has an F rating from the Better Business Bureau.
Road Runner Moving & Storage ranks #29 out of 142 movers in Alabama with a moveBuddha Score of 4.26 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.26.
- Industry experience
- 5.0
- Customer service
- 4.4
- Brand
- 4.0
- Website
- 4.0
- Review quality
- 3.8
Google rating
Based on 60 reviews
Yelp rating
Based on 7 reviews
Better Business Bureau
Based on BBB profile
Is Road Runner Moving & Storage moveBuddha Certified?
Road Runner Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Road Runner Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Road Runner Moving & Storage?
Out of 71 verified reviews, 52% of customers left a positive review about Road Runner Moving & Storage in Birmingham, AL. 46.5% of reviews are negative and 1.4% are neutral. Road Runner Moving & Storage has a 37% lower positive review percentage than the average Alabama moving company (52% vs the Alabama state average of 89%).
- Positive52.1%(37)
- Neutral1.4%(1)
- Negative46.5%(33)
Based on 71 reviews across Google, Yelp, and other review sites.
What customers like about Road Runner Moving & Storage
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Quick moving process
The team at Road Runner Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Road Runner Moving & Storage for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Road Runner Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Road Runner Moving & Storage.
What positive reviewers say
“The movers were very friendly, strong, and fast. They got the job done in a timely manner and were professional.”
GoogleVerified Reviewer “Pleasant experience with Road Runner. The crew was professional and courteous and treated my fragile items with care. Chase was reachable at any time.”
GoogleVerified Reviewer “The crew worked very quickly and efficiently. They were respectful and moved everything with care. I couldn't have asked for a better group.”
GoogleVerified Reviewer “They were very professional and communicated well, providing useful moving tips. I will recommend them to others.”
GoogleVerified Reviewer
What mixed reviewers say
“They were polite and professional on the phone but repeated schedule changes followed a weather-related cancellation and they missed the new window. My $100 deposit was not returned. A local company completed the move for less and without a deposit.”
GoogleVerified Reviewer
Most common complaints about Road Runner Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Lack of communication
Poor or inconsistent updates from Road Runner Moving & Storage left some customers feeling in the dark.
What negative reviewers say
“I noticed dented furniture and my TV completely ruined. I have been calling for at least four days straight and have left multiple voicemails about this issue.”
GoogleVerified Reviewer “Road Runner Moving either lost or stole four Samsung TVs, high end bed frame, surround sound equipment, chair, lamp. I incurred a loss of valuables worth $10,000.”
GoogleVerified Reviewer “They damaged almost every piece of furniture they moved. They told us one price and then charged us another price. They have been very rude.”
GoogleVerified Reviewer “They damaged/destroyed two pieces of my furniture and the supervisor promised prompt repair. They refused to answer emails or return calls for over a month.”
YelpVerified Reviewer
Road Runner Moving & Storage
4.26Birmingham, ALSince 1981
Save more than 30% on average by comparing movers before you book.
Road Runner Moving & Storage
4.26
Birmingham, AL · Since 1981
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Road Runner Moving & Storage, then see how it compares with other top-rated movers in Birmingham.
Compare prices side by side
See where Road Runner Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Road Runner Moving & Storage offer?
Road Runner Moving & Storage offers full-service moving, long-distance moves, commercial moves, storage, and piano moving.
Services offered
Is Road Runner Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 291712. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Road Runner Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 291712. It also holds a Alabama intrastate license, number C3780.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Road Runner Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- C3780Issued by Alabama. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Road Runner Moving & Storage cost?
Road Runner Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Alabama, you can expect to pay approximately $140/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Alabama moving companies similar to Road Runner Moving & Storage typically bill the amounts below using a $140/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Road Runner Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Alabama moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Road Runner Moving & Storage offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Road Runner Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Road Runner Moving & Storage also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Road Runner Moving & Storage compares with the top 8 Birmingham movers
With a moveBuddha score of 4.26 out of 5, Road Runner Moving & Storage places seventh when ranked against the eight top-scoring movers in Birmingham, just behind MoveDaddy and just ahead of Admiral Movers. Road Runner Moving & Storage's score rests on 71 reviews, fewer than any of the eight. Road Runner Moving & Storage has the highest quote accuracy score in the group, but a brand score that trails seven of the eight.
The eight highest-scoring local movers near Birmingham, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | New Latitude MoversBirmingham | 4.48 | 1,247 | 4.9 | 4.2 | A+ |
| 2 | All My Sons Moving & StorageAlabaster | 4.42 | 310 | 4.6 | 1.5 | A+ |
| 3 | Changing Spaces Moving IncBirmingham | 4.38 | 720 | 4.9 | 3.9 | A+ |
| 4 | The Armstrong CompanyAlabaster | 4.36 | 73 | 4.5 | 2.8 | A+ |
| 5 | Motivated Movers, Inc.Pelham | 4.34 | 874 | 4.8 | 3.1 | A+ |
| 6 | MoveDaddyVestavia | 4.30 | 2,101 | 4.9 | 4.1 | A+ |
| 7 | Road Runner Moving & StorageThis mover · ranks #7 | 4.26 | 71 | 3.3 | 1.7 | F |
| 8 | Admiral MoversMontgomery | 4.22 | 260 | 4.8 | 4.3 | A+ |
| 9 | Bellhop MovingBirmingham | 4.08 | 559 | 4.5 | 3.3 | F |
How does Road Runner Moving & Storage compare to other Alabama movers?
- moveBuddha score#29 of 142(better than average)
4.26vs 3.64 avg
Road Runner Moving & Storage scores 4.26, above the Alabama average of 3.64, and ranks #29 of 142 Alabama movers.
- Positive reviews#107 of 142(worse than average)
52%vs 89% avg
Road Runner Moving & Storage has 52% positive reviews, below the Alabama average of 89%, and ranks #107 of 142 Alabama movers.
- Negative reviews#107 of 142(worse than average)
47%vs 10% avg
Road Runner Moving & Storage has 47% negative reviews, above the Alabama average of 10%, and ranks #107 of 142 Alabama movers. A lower percentage is better.
- Reviews analyzed#70 of 142(worse than average)
71vs 256 avg
Road Runner Moving & Storage has 71 reviews analyzed, below the Alabama average of 256, and ranks #70 of 142 Alabama movers.
- Yelp rating#39 of 142(worse than average)
1.7vs 3.3 avg
Road Runner Moving & Storage has a Yelp rating of 1.7, below the Alabama average of 3.3, and ranks #39 of 142 Alabama movers.
- Years in business#8 of 142(better than average)
45 yearsvs 26 years avg
Road Runner Moving & Storage has been in business for 45 years, above the Alabama average of 26 years, and ranks #8 of 142 Alabama movers.
| Metric | This moverRoad Runner Moving & Storage | Alabama avg | Alabama rank | Difference |
|---|---|---|---|---|
| moveBuddha score#29 of 142 in Alabama | 4.26 | 3.64 | #29 of 142 | +0.62(better than average) |
| Positive reviews#107 of 142 in Alabama | 52% | 89% | #107 of 142 | −37 pts(worse than average) |
| Negative reviewsLower is better#107 of 142 in Alabama | 47% | 10% | #107 of 142 | +37 pts(worse than average) |
| Reviews analyzed#70 of 142 in Alabama | 71 | 256 | #70 of 142 | −185(worse than average) |
| Yelp ratingBased on only 7 reviews#39 of 142 in Alabama | 1.7 | 3.3 | #39 of 142 | −1.6(worse than average) |
| Years in business#8 of 142 in Alabama | 45 years | 26 years | #8 of 142 | +19(better than average) |
Compared with 142 Alabama movers with moveBuddha profiles. Rank #1 is the best in Alabama.
Road Runner Moving & Storage
4.26Birmingham, ALSince 1981
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Road Runner Moving & Storage, then see how it compares with other top-rated movers in Birmingham.
Compare prices side by side
See where Road Runner Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Road Runner Moving & Storage
4.26
Birmingham, AL · Since 1981
Final verdict: Road Runner Moving & Storage
Road Runner Moving & Storage earns a 4.26/5 moveBuddha Score and ranks #7 among Birmingham movers, with 52% positive feedback across 71 customer reviews.
Customers consistently praise its helpful movers and quick moving process. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 1981, it has more history than the average Alabama mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Road Runner Moving & Storage
4.26
Birmingham, AL · Since 1981
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Alabama moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Road Runner Moving & Storage
- Phone
- (205) 945-8339
- Website
- movebirmingham.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.