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The Armstrong Company review 2026 (Alabaster, AL)

In business since 1923 · Updated

The Armstrong Company, an Alabaster, AL moving company, ranks #16 of 142 movers in Alabama, with a moveBuddha rating of 4.36/5.

82% of The Armstrong Company's 73 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.

In business since 1923, The Armstrong Company holds active FMCSA registration (USDOT #1270079) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How The Armstrong Company measures up

Across 73 reviews, The Armstrong Company in Alabaster, AL is rated 4.5/5 on Google (55 reviews) and 2.8/5 on Yelp (9 reviews), and has an A+ rating from the Better Business Bureau.

The Armstrong Company ranks #16 out of 142 movers in Alabama with a moveBuddha Score of 4.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 55 reviews
  • Yelp rating

    Why does the Yelp score look different?

    The Armstrong Company has a 2.8 rating on Yelp across 9 reviews, noticeably lower than its 4.5 on Google (55 reviews) and its A+ rating at the BBB.

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free The Armstrong Company quote and see how their price and responsiveness feel in practice.

    Based on 9 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists The Armstrong Company as Armstrong Transfer & Storage Co., Inc., United Van Lines, AMS Storage, Armstrong Relocation Company, and Simplicity Mayflower.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look The Armstrong Company up on BBB, search for these names too.

    View the BBB profile

    Based on BBB profile
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Is The Armstrong Company moveBuddha Certified?

The Armstrong Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Armstrong Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about The Armstrong Company?

Out of 73 verified reviews, 82% of customers left a positive review about The Armstrong Company in Alabaster, AL. 16.4% of reviews are negative and 1.4% are neutral. The Armstrong Company has a 7% lower positive review percentage than the average Alabama moving company (82% vs the Alabama state average of 89%).

  • Positive82.2%(60)
  • Neutral1.4%(1)
  • Negative16.4%(12)

Based on 73 reviews across Google, Yelp, and other review sites.

What customers like about The Armstrong Company

  • Consistency and follow-up

    Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.

  • Flexibility

    Clients liked that The Armstrong Company was willing to adjust schedules or accommodate last-minute changes.

  • Respectful of property

    Customers appreciated how carefully The Armstrong Company's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.

  • Good communication

    Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.

What positive reviewers say

  • “Armstrong was professional, timely, and efficient. They packed, shipped, and delivered exactly according to our schedule, which was a huge blessing when moving across the country.”

    GoogleVerified Reviewer
  • “The Armstrong Relocation team worked with our situation to provide the best quality and price. All our belongings were handled with care and properly reassembled in our new home.”

    GoogleVerified Reviewer
  • “Marcus and Celeste communicated in a timely, comprehensive, detailed, and thoughtful way. Marcus accommodated a four-day delivery delay, and the move was flawless.”

    YelpVerified Reviewer
  • “Working with this company was easy and stress free. My movers were professional, handled my items with care, arrived on time, and communicated their whereabouts and ETA.”

    GoogleVerified Reviewer
  • “Professional movers. They were careful and respectful but very quick. They moved our whole house out and into the new one in one morning.”

    GoogleVerified Reviewer

Most common complaints about The Armstrong Company

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

  • Unreliable timing

    Customers reported inconsistent scheduling and lack of punctuality from The Armstrong Company.

What negative reviewers say

  • “Boxes were thrown throughout the home, labels were inconsistent, and items were scattered inside boxes after the move.”

    Ariel MyersVerified ReviewerGoogle
  • “The buffet and chair were damaged during the move. The crated buffet was placed in a container that was too small, damaging a corner and three doors. The claim process was also an awful experience.”

    jill j.Verified ReviewerYelp
  • “I was missing a box labeled TV. Trash was left in my yard, the couch could not be brought inside, and promised unpacking was not completed.”

    GoogleVerified Reviewer
  • “The crew arrived two hours late, bickered in front of the homeowner, hinted at a tip, and left trash behind. A manager did not return my call.”

    GoogleVerified Reviewer

The Armstrong Company

4.36Alabaster, ALSince 1923

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What services does The Armstrong Company offer?

The Armstrong Company is a full-service local, long-distance, and international mover in Alabaster, AL, listing 15 services on moveBuddha, including small moves, senior moves, and packing.

Services offered

Is The Armstrong Company licensed and insured?

Federally licensed, operating authority active

US DOT 1270079 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, The Armstrong Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1270079, as ARMSTRONG RELOCATION COMPANY OHIO LLC, and its operating status is currently active. It also holds a Alabama intrastate license, number APSC #618.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Armstrong Company holds. Ask for a certificate of insurance before you book.

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State license number
APSC #618Issued by Alabama. Covers moves within the state, which the FMCSA does not
Registered legal name
ARMSTRONG RELOCATION COMPANY OHIO LLCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
8Power units reported to the FMCSA
Miles driven
18,900Reported to the FMCSA for 2025
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
July 2026

How much does The Armstrong Company cost?

The Armstrong Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Alabama, you can expect to pay approximately $140/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Alabama moving companies similar to The Armstrong Company typically bill the amounts below using a $140/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

The Armstrong Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Alabama moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does The Armstrong Company offer?

Accepts
No credit cards
Deposit
Not listed, so ask

The Armstrong Company does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How The Armstrong Company compares with other local movers

With a moveBuddha score of 4.36 out of 5, The Armstrong Company places third when ranked against the four highest-scoring moving companies near Alabaster, 0.06 points behind All My Sons Moving & Storage and just ahead of Motivated Movers, Inc.. The Armstrong Company's score rests on 73 reviews, fewer than any of the four.

The four highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1New Latitude MoversBirmingham4.481,247
2All My Sons Moving & StorageAlabaster4.42310
3The Armstrong CompanyThis mover · ranks #34.3673
4Motivated Movers, Inc.Pelham4.34874
5Secure Moving, IncPelham4.28135

How does The Armstrong Company compare to other Alabama movers?

  • moveBuddha score#16 of 142(better than average)

    4.36vs 3.64 avg

    The Armstrong Company scores 4.36, above the Alabama average of 3.64, and ranks #16 of 142 Alabama movers.

  • Positive reviews#94 of 142(worse than average)

    82%vs 89% avg

    The Armstrong Company has 82% positive reviews, below the Alabama average of 89%, and ranks #94 of 142 Alabama movers.

  • Negative reviews#94 of 142(worse than average)

    16%vs 10% avg

    The Armstrong Company has 16% negative reviews, above the Alabama average of 10%, and ranks #94 of 142 Alabama movers. A lower percentage is better.

  • Reviews analyzed#69 of 142(worse than average)

    73vs 256 avg

    The Armstrong Company has 73 reviews analyzed, below the Alabama average of 256, and ranks #69 of 142 Alabama movers.

  • Yelp rating#28 of 142(worse than average)

    2.8vs 3.3 avg

    The Armstrong Company has a Yelp rating of 2.8, below the Alabama average of 3.3, and ranks #28 of 142 Alabama movers.

  • Years in business#3 of 142(better than average)

    103 yearsvs 26 years avg

    The Armstrong Company has been in business for 103 years, above the Alabama average of 26 years, and ranks #3 of 142 Alabama movers.

MetricThis moverAlabama avg
moveBuddha score#16 of 142 in Alabama4.363.64
Positive reviews#94 of 142 in Alabama82%89%
Negative reviewsLower is better#94 of 142 in Alabama16%10%
Reviews analyzed#69 of 142 in Alabama73256
Yelp ratingBased on only 9 reviews#28 of 142 in Alabama2.83.3
Years in business#3 of 142 in Alabama103 years26 years

Compared with 142 Alabama movers with moveBuddha profiles. Rank #1 is the best in Alabama.

The Armstrong Company

4.36Alabaster, ALSince 1923

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Final verdict: The Armstrong Company

The Armstrong Company earns a 4.36/5 moveBuddha Score and ranks #16 among Alabama movers, with 82% positive feedback across 73 customer reviews.

Customers consistently praise its consistency and follow-up and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With 8 trucks and a track record dating to 1923, it has more history than the average Alabama mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

The Armstrong Company

Alabaster, AL · Since 1923

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Alabama moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

The Armstrong Company
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