Secure Moving, Inc review 2026 (Pelham, AL)
In business since 1997 · Updated
Secure Moving, Inc, a Pelham, AL moving company, ranks #27 of 142 movers in Alabama, with a moveBuddha rating of 4.28/5.
93% of Secure Moving, Inc's 135 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves unfriendly or rude staff.
In business since 1997, Secure Moving, Inc holds active FMCSA registration (USDOT #804775) and operates 767 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Secure Moving, Inc measures up
Across 135 reviews, Secure Moving, Inc in Pelham, AL is rated 4.8/5 on Google (116 reviews) and 3/5 on Yelp (4 reviews), and has an A+ rating from the Better Business Bureau.
Secure Moving, Inc ranks #27 out of 142 movers in Alabama with a moveBuddha Score of 4.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.28.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 3.8
Google rating
Based on 116 reviews
Yelp rating
Based on 4 reviews
Better Business Bureau
Based on BBB profile
Is Secure Moving, Inc moveBuddha Certified?
Secure Moving, Inc is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Secure Moving, Inc hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Secure Moving, Inc?
Out of 135 verified reviews, 93% of customers left a positive review about Secure Moving, Inc in Pelham, AL. 5.9% of reviews are negative and 1.5% are neutral. Secure Moving, Inc has a 4% higher positive review percentage than the average Alabama moving company (93% vs the Alabama state average of 89%).
- Positive92.6%(125)
- Neutral1.5%(2)
- Negative5.9%(8)
Based on 135 reviews across Google, Yelp, and other review sites.
What customers like about Secure Moving, Inc
Organized packing
Secure Moving, Inc is often recognized for labeling boxes clearly and packing with structure and care.
Consistency and follow-up
Reviewers liked that Secure Moving, Inc stayed in touch before and after the move to ensure everything went smoothly.
Respectful of property
Customers appreciated how carefully Secure Moving, Inc's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Secure Moving, Inc's attention to detail.
Professional and polite staff
Customers say the Secure Moving, Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“William came out and took a thorough inventory of what we were moving. The team they sent over was excellent. Packed everything securely and on move-in day were quick and efficient.”
tom neilVerified ReviewerGoogle“The best moving company around. We have used Secure Moving for many years and they always keep their word, show up as scheduled, always give an accurate and honest estimate before each move and are great communicators.”
Sarah & Brian EvansVerified ReviewerGoogle“They were professional and an absolute pleasure to work with. I cannot say enough about how friendly and conscientious all of the guys were when handling our stuff.”
Amy RobersonVerified ReviewerGoogle“They make sure your door frames and floors are protected so less worry about unnecessary repairs. They handle everything they move as if it were their stuff.”
Kristi MitchellVerified ReviewerGoogle“All four guys that came out were extremely polite and were hard workers. Moving job was a breeze.”
Kris HeislerVerified ReviewerGoogle
What mixed reviewers say
“Moved Baby Grand Piano; damaged tuning and never returned my call…”
Frank OwensVerified ReviewerGoogle“The initial dealings were great; we had them pack and store everything while we waited for our new home to be ready. When it was getting closer to time, they said I never called and didn’t have the time.”
Ken JaroszVerified ReviewerGoogle
Most common complaints about Secure Moving, Inc
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Inaccurate estimates
Estimates from Secure Moving, Inc were sometimes way off from what customers were ultimately billed.
Lack of communication
Poor or inconsistent updates from Secure Moving, Inc left some customers feeling in the dark.
What negative reviewers say
“I was spoken to very coarsely and treated very unprofessionally because my credit card had an unauthorized charge. I received no apologies. Their customer service could definitely use some improvement.”
Maureen C.Verified ReviewerYelp“They charged $700 more than the upper end of the range and charged my credit card without my approval. The owner is extremely rude and unprofessional.”
Sinclair Properties, LLCVerified ReviewerGoogle“Amos estimated $4000 packing and moving to another location. The largest piece in the home is my fridge, and he said that would only cost $100 to move. So where is the other $3900? Really disappointed.”
Alexandra SmithVerified ReviewerGoogle“We waited and waited. On day 3, I asked about the quote. No response. I finally received an answer when I contacted the main office. We wasted a whole work week waiting for this quote.”
Janet AdwellVerified ReviewerGoogle
Secure Moving, Inc
4.28Pelham, ALSince 1997
Save more than 30% on average by comparing movers before you book.
Secure Moving, Inc
4.28
Pelham, AL · Since 1997
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Secure Moving, Inc, then see how it compares with other top-rated movers in Pelham.
Compare prices side by side
See where Secure Moving, Inc lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Secure Moving, Inc offer?
Secure Moving, Inc handles local moves and long-distance moves from Pelham, AL, with services including packing, packing materials, and storage.
Services offered
Is Secure Moving, Inc licensed and insured?
Federally licensed, operating authority active
US DOT 804775 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Secure Moving, Inc is registered with the Federal Motor Carrier Safety Administration under US DOT number 804775, as WHEATON VAN LINES INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Secure Moving, Inc holds. Ask for a certificate of insurance before you book.
- Registered legal name
- WHEATON VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- WHEATON WORLD WIDE MOVINGTrade name on file with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 767Power units reported to the FMCSA
- Miles driven
- 19,701,532Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Secure Moving, Inc cost?
Secure Moving, Inc does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Alabama, you can expect to pay approximately $140/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Alabama moving companies similar to Secure Moving, Inc typically bill the amounts below using a $140/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Secure Moving, Inc is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Alabama moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Secure Moving, Inc offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Secure Moving, Inc does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Secure Moving, Inc compares with other local movers
With a moveBuddha score of 4.28 out of 5, Secure Moving, Inc trails the four highest-scoring moving companies near Pelham, 0.06 points behind Motivated Movers, Inc.. At 135 reviews, Secure Moving, Inc has fewer reviews than three of the four. Where Secure Moving, Inc falls behind is review quality, with a review quality score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | New Latitude MoversBirmingham | 4.48 | 1,247 | 4.9 | 4.2 | A+ |
| 2 | All My Sons Moving & StorageAlabaster | 4.42 | 310 | 4.6 | 1.5 | A+ |
| 3 | The Armstrong CompanyAlabaster | 4.36 | 73 | 4.5 | 2.8 | A+ |
| 4 | Motivated Movers, Inc.Pelham | 4.34 | 874 | 4.8 | 3.1 | A+ |
| 5 | Secure Moving, IncThis mover · ranks #5 | 4.28 | 135 | 4.8 | 3.0 | A+ |
How does Secure Moving, Inc compare to other Alabama movers?
- moveBuddha score#27 of 142(better than average)
4.28vs 3.64 avg
Secure Moving, Inc scores 4.28, above the Alabama average of 3.64, and ranks #27 of 142 Alabama movers.
- Positive reviews#62 of 142(better than average)
93%vs 89% avg
Secure Moving, Inc has 93% positive reviews, above the Alabama average of 89%, and ranks #62 of 142 Alabama movers.
- Negative reviews#61 of 142(better than average)
6%vs 10% avg
Secure Moving, Inc has 6% negative reviews, below the Alabama average of 10%, and ranks #61 of 142 Alabama movers. A lower percentage is better.
- Reviews analyzed#50 of 142(worse than average)
135vs 256 avg
Secure Moving, Inc has 135 reviews analyzed, below the Alabama average of 256, and ranks #50 of 142 Alabama movers.
- Yelp rating#27 of 142(worse than average)
3.0vs 3.3 avg
Secure Moving, Inc has a Yelp rating of 3.0, below the Alabama average of 3.3, and ranks #27 of 142 Alabama movers.
- Years in business#15 of 142(better than average)
29 yearsvs 26 years avg
Secure Moving, Inc has been in business for 29 years, above the Alabama average of 26 years, and ranks #15 of 142 Alabama movers.
| Metric | This moverSecure Moving, Inc | Alabama avg | Alabama rank | Difference |
|---|---|---|---|---|
| moveBuddha score#27 of 142 in Alabama | 4.28 | 3.64 | #27 of 142 | +0.64(better than average) |
| Positive reviews#62 of 142 in Alabama | 93% | 89% | #62 of 142 | +4 pts(better than average) |
| Negative reviewsLower is better#61 of 142 in Alabama | 6% | 10% | #61 of 142 | −4 pts(better than average) |
| Reviews analyzed#50 of 142 in Alabama | 135 | 256 | #50 of 142 | −121(worse than average) |
| Yelp ratingBased on only 4 reviews#27 of 142 in Alabama | 3.0 | 3.3 | #27 of 142 | −0.3(worse than average) |
| Years in business#15 of 142 in Alabama | 29 years | 26 years | #15 of 142 | +3(better than average) |
Compared with 142 Alabama movers with moveBuddha profiles. Rank #1 is the best in Alabama.
Secure Moving, Inc
4.28Pelham, ALSince 1997
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Secure Moving, Inc, then see how it compares with other top-rated movers in Pelham.
Compare prices side by side
See where Secure Moving, Inc lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Secure Moving, Inc
4.28
Pelham, AL · Since 1997
Final verdict: Secure Moving, Inc
Secure Moving, Inc earns a 4.28/5 moveBuddha Score and ranks #27 among Alabama movers, with 93% positive feedback across 135 customer reviews.
Customers consistently praise its organized packing and consistency and follow-up. It is best for customers prioritizing crew professionalism, careful handling of belongings, and reliable service experience.
With 767 trucks and a track record dating to 1997, it has more history than the average Alabama mover, and the most common complaint is unfriendly or rude staff.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Secure Moving, Inc
4.28
Pelham, AL · Since 1997
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Alabama moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Secure Moving, Inc
- Phone
- (205) 894-3762
- Website
- securemovinginc.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.