Ontrack Moving, LLC review 2026 (Peoria, AZ)
In business since 2010 · Updated
Ontrack Moving, LLC, a Peoria, AZ moving company, ranks #80 of 242 movers in Arizona, with a moveBuddha rating of 4.16/5.
97% of Ontrack Moving, LLC's 497 verified customer reviews are positive. Customers most often praise its quick moving process, while the most common complaint involves damage to items.
In business since 2010, Ontrack Moving, LLC holds active FMCSA registration (USDOT #2551548) and operates 20 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Ontrack Moving, LLC measures up
Across 497 reviews, Ontrack Moving, LLC in Peoria, AZ has an A+ rating from the Better Business Bureau.
Ontrack Moving, LLC ranks #80 out of 242 movers in Arizona with a moveBuddha Score of 4.16 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.16.
- Website
- 5.0
- Industry experience
- 5.0
- Customer service
- 4.7
- Brand
- 4.5
- Review quality
- 3.5
Better Business Bureau
Based on BBB profile
Is Ontrack Moving, LLC moveBuddha Certified?
Ontrack Moving, LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Ontrack Moving, LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Ontrack Moving, LLC?
Out of 497 verified reviews, 97% of customers left a positive review about Ontrack Moving, LLC in Peoria, AZ. 2.4% of reviews are negative and 0.6% are neutral. Ontrack Moving, LLC has a 7% higher positive review percentage than the average Arizona moving company (97% vs the Arizona state average of 90%).
- Positive97%(482)
- Neutral0.6%(3)
- Negative2.4%(12)
Based on 497 reviews across Google, Yelp, and other review sites.
What customers like about Ontrack Moving, LLC
Quick moving process
The team at Ontrack Moving, LLC often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at Ontrack Moving, LLC was often noted for responding to questions or concerns almost immediately
Respectful of property
Customers appreciated how carefully Ontrack Moving, LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
Efficient service
Many customers praise Ontrack Moving, LLC for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Ontrack Moving, LLC's attention to detail.
What positive reviewers say
“The team was amazing, they showed up early, were quick and careful, and helped wrap larger items. We booked for the same week, making the process easy.”
Ariel Haffid HansVerified ReviewerGoogle“The estimate was spot on. Every piece was wrapped or covered, and not a single item was damaged. This was the most professional crew we have used.”
Tom RobertsVerified ReviewerGoogle“They were on time, respectful of my property and storage unit, and the final price matched the original estimate perfectly.”
sophia evanoffVerified ReviewerGoogle“Carmina responded within minutes with upfront information, and James and Efrain were honest, organized, efficient, and careful.”
Susan StrantonVerified ReviewerGoogle“They were fast and careful, with a much better experience than other moving companies I've tried. I would use them again.”
Travis McMinimyVerified ReviewerGoogle
What mixed reviewers say
“The movers delivered everything safely, but I felt delays and slow driving pushed the job four minutes past the minimum and triggered another 15-minute charge.”
Jennifer T.Verified ReviewerYelp“The move was fine, but the app showed a time several minutes early, causing an extra 15-minute charge. Sam was rude when I questioned it.”
M L.Verified ReviewerYelp“The movers did a decent job, but they left large items unwrapped, dropped a couch arm, dirtied the couch, and charged about $1,100 for six hours.”
NKVerified ReviewerGoogle
Most common complaints about Ontrack Moving, LLC
Damage to items
Some customers reported that items were damaged during packing or loading.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“I was quoted $900-$1,000, but the final cost was nearly $2,000. Our reclining sofa, sectional, and nightstand were damaged, and some belongings were left in the truck.”
PhilVerified ReviewerGoogle“An antique dresser was broken, a TV was scratched, exercise equipment was lost, and a crystal was chipped. A $200 credit did not make the $825 move worthwhile.”
Sherri TiemannVerified ReviewerGoogle“The move cost $1,200 instead of the quoted $435. The manager later explained that a three-person team should have been assigned and offered a partial refund.”
Kirbi Y.Verified ReviewerYelp“Boxes and furniture fell from the cart repeatedly, items were marked with black residue, and movers ignored requests to protect the rug.”
Alex D.Verified ReviewerGoogle“I expected experienced movers but received one inexperienced supervisor and two rookies; several new furniture pieces were scarred and dinged.”
Don A.Verified ReviewerYelp
Ontrack Moving, LLC
4.16Peoria, AZSince 2010
Save more than 30% on average by comparing movers before you book.
Ontrack Moving, LLC
4.16
Peoria, AZ · Since 2010
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ontrack Moving, LLC, then see how it compares with other top-rated movers in Peoria.
Compare prices side by side
See where Ontrack Moving, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Ontrack Moving, LLC offer?
Ontrack Moving, LLC offers full-service moving, local moves, and long-distance moves. It also provides commercial moves, packing, and unpacking.
Services offered
Is Ontrack Moving, LLC licensed and insured?
Federally licensed, operating authority active
US DOT 2551548 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Ontrack Moving, LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 2551548, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Ontrack Moving, LLC holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 20Power units reported to the FMCSA
- Miles driven
- 200,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Ontrack Moving, LLC cost?
Ontrack Moving, LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Arizona, you can expect to pay approximately $132/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Arizona moving companies similar to Ontrack Moving, LLC typically bill the amounts below using a $132/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Ontrack Moving, LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Arizona moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Ontrack Moving, LLC offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Ontrack Moving, LLC accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Ontrack Moving, LLC compares with the top 3 Peoria movers
With a moveBuddha score of 4.16 out of 5, Ontrack Moving, LLC trails the three top-scoring Peoria movers, level on score with Edson’s Movers, which has more reviews,. Ontrack Moving, LLC's score rests on 497 reviews, fewer than any of the three. Where Ontrack Moving, LLC falls behind is review quality, with the lowest review quality score in the group.
The three highest-scoring local movers near Peoria, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Arizona Discount MoversPhoenix | 4.48 | 809 | 4.3 | 2.5 | A+ |
| 2 | Creative Moving & Packing LLCPhoenix | 4.38 | 736 | 5.0 | 4.8 | A+ |
| 3 | Edson’s MoversScottsdale | 4.16 | 567 | 4.8 | — | B |
| 4 | Ontrack Moving, LLCThis mover · ranks #4 | 4.16 | 497 | — | — | A+ |
How does Ontrack Moving, LLC compare to other Arizona movers?
- moveBuddha score#80 of 242(better than average)
4.16vs 3.77 avg
Ontrack Moving, LLC scores 4.16, above the Arizona average of 3.77, and ranks #80 of 242 Arizona movers.
- Positive reviews#76 of 242(better than average)
97%vs 90% avg
Ontrack Moving, LLC has 97% positive reviews, above the Arizona average of 90%, and ranks #76 of 242 Arizona movers.
- Negative reviews#78 of 242(better than average)
2%vs 10% avg
Ontrack Moving, LLC has 2% negative reviews, below the Arizona average of 10%, and ranks #78 of 242 Arizona movers. A lower percentage is better.
- Reviews analyzed#36 of 242(better than average)
497vs 316 avg
Ontrack Moving, LLC has 497 reviews analyzed, above the Arizona average of 316, and ranks #36 of 242 Arizona movers.
- Years in business#57 of 242(worse than average)
16 yearsvs 19 years avg
Ontrack Moving, LLC has been in business for 16 years, below the Arizona average of 19 years, and ranks #57 of 242 Arizona movers.
| Metric | This moverOntrack Moving, LLC | Arizona avg | Arizona rank | Difference |
|---|---|---|---|---|
| moveBuddha score#80 of 242 in Arizona | 4.16 | 3.77 | #80 of 242 | +0.39(better than average) |
| Positive reviews#76 of 242 in Arizona | 97% | 90% | #76 of 242 | +7 pts(better than average) |
| Negative reviewsLower is better#78 of 242 in Arizona | 2% | 10% | #78 of 242 | −8 pts(better than average) |
| Reviews analyzed#36 of 242 in Arizona | 497 | 316 | #36 of 242 | +181(better than average) |
| Years in business#57 of 242 in Arizona | 16 years | 19 years | #57 of 242 | −3(worse than average) |
Compared with 242 Arizona movers with moveBuddha profiles. Rank #1 is the best in Arizona.
Ontrack Moving, LLC
4.16Peoria, AZSince 2010
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ontrack Moving, LLC, then see how it compares with other top-rated movers in Peoria.
Compare prices side by side
See where Ontrack Moving, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Ontrack Moving, LLC
4.16
Peoria, AZ · Since 2010
Final verdict: Ontrack Moving, LLC
Ontrack Moving, LLC earns a 4.16/5 moveBuddha Score and ranks #4 among Peoria movers, with 97% positive feedback across 497 customer reviews.
Customers consistently praise its quick moving process and quick response times. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
With 20 trucks and a track record dating to 2010, it has less history than the average Arizona mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Ontrack Moving, LLC
4.16
Peoria, AZ · Since 2010
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Arizona moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Ontrack Moving, LLC
- Phone
- (602) 960-6768
- Website
- ontrackmoving.com
Other Ontrack Moving, LLC locations
Helpful Arizona moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.