5 Star Moving review 2026 (Los Angeles, CA)
In business since 2015 · Updated
5 Star Moving, a Los Angeles, CA moving company, ranks #83 of 1154 movers in California, with a moveBuddha rating of 4.48/5.
95% of 5 Star Moving's 585 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 2015, 5 Star Moving holds active FMCSA registration (USDOT #3158416) and operates 2 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How 5 Star Moving measures up
Across 585 reviews, 5 Star Moving in Los Angeles, CA is rated 4.8/5 on Google (511 reviews) and 4.1/5 on Yelp (39 reviews), and has an A+ rating from the Better Business Bureau.
5 Star Moving ranks #83 out of 1154 movers in California with a moveBuddha Score of 4.48 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.48.
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.4
- Brand
- 4.0
Google rating
Based on 511 reviews
Yelp rating
Based on 39 reviews
Better Business Bureau
Based on BBB profile
Is 5 Star Moving moveBuddha Certified?
5 Star Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. 5 Star Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about 5 Star Moving?
Out of 585 verified reviews, 95% of customers left a positive review about 5 Star Moving in Los Angeles, CA. 3.9% of reviews are negative and 1.2% are neutral. 5 Star Moving has a 4% higher positive review percentage than the average California moving company (95% vs the California state average of 91%).
- Positive94.9%(555)
- Neutral1.2%(7)
- Negative3.9%(23)
Based on 585 reviews across Google, Yelp, and other review sites.
What customers like about 5 Star Moving
Affordable rates
Many reviewers found 5 Star Moving to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that 5 Star Moving was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully 5 Star Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to 5 Star Moving's attention to detail.
Good communication
Reviewers frequently mention clear, consistent updates from 5 Star Moving throughout the moving process.
What positive reviewers say
“On time, courteous, careful with your items, and double checked everything is set up ok. I have used 5 Star three times and they always do a great job at a competitive rate. Easy to book and great communication.”
GoogleVerified Reviewer “I had to change our move-in date several times, as well as change what was being moved, which in turn changed the price, but Chris and Greg always took it in stride, super patient and accommodating.”
GoogleVerified Reviewer “Alejandro, Herson, and Oliver were on time and treated our furniture with the utmost care and respect. No dings on the walls.”
GoogleVerified Reviewer “The team at Five Star Moving did an awesome job with our move. They were quick and professional. Emails, calls, and text messages throughout the process. No extra fees and surcharges.”
GoogleVerified Reviewer
What mixed reviewers say
“They did a poor job wrapping our large furniture; our desk and credenza had scratch marks, and a potted plant arrived with its pot broken. They also could not get our couch through the door, and one mover walked out.”
GoogleVerified Reviewer “Over two hours into the move, more than a quarter of my belongings still remained. The movers were super slow, but Kevin was nice.”
GoogleVerified Reviewer “The move took 5.5 hours instead of the expected four. One picture glass was broken, but they deducted its cost. The movers wrapped each piece and were friendly.”
YelpVerified Reviewer “The movers were professional and cordial, treated my belongings with respect, but moving out of a storage locker took nearly nine hours and two trips.”
YelpVerified Reviewer
Most common complaints about 5 Star Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
What negative reviewers say
“After my bed fell apart my first night, I saw numerous black marks on the headboard. The planks that support the mattress were misaligned, and I found two screws and a plastic cap under the bed.”
GoogleVerified Reviewer “Our quote for a 3-hour move was $542. They tried to charge almost triple the estimate, over $1300, and we negotiated it down to $1100. The manager was also rude.”
GoogleVerified Reviewer “The movers broke my entertainment center, never replaced it, and never checked back with me to see if everything was okay. I would not recommend using this company.”
YelpVerified Reviewer “They brought the wrong-size truck, took the beds apart without my permission, lost hardware, and damaged a speaker, TV stand, and antique china cabinet.”
YelpVerified Reviewer
5 Star Moving
4.48Los Angeles, CASince 2015
Save more than 30% on average by comparing movers before you book.
5 Star Moving
4.48
Los Angeles, CA · Since 2015
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from 5 Star Moving, then see how it compares with other top-rated movers in Los Angeles.
Compare prices side by side
See where 5 Star Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does 5 Star Moving offer?
5 Star Moving offers full-service moving, labor-only loading help, local moves, and long-distance moves, with hourly rates from $135.
Services offered
Is 5 Star Moving licensed and insured?
Federally licensed, operating authority active
US DOT 3158416 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, 5 Star Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 3158416, as FIVE STAR MOVING AND STORAGE INC, and its operating status is currently active. It also holds a California intrastate license, number CA#530343; CAL T-191780.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover 5 Star Moving holds. Ask for a certificate of insurance before you book.
- State license number
- CA#530343; CAL T-191780Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- FIVE STAR MOVING AND STORAGE INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 2Power units reported to the FMCSA
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does 5 Star Moving cost?
5 Star Moving lists an hourly rate of $135, above the California average of $129/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $400–$700. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to 5 Star Moving typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
5 Star Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does 5 Star Moving offer?
- Accepts
- Credit CardsCashCryptocurrency
- Deposit
- Required to book
- Discounts
- MilitaryMover’s own offer
5 Star Moving accepts credit cards, cash, and cryptocurrency. A deposit is required to book. 5 Star Moving's terms: A $50 deposit is required to secure a moving date, and it is deducted from the final invoice.
5 Star Moving also offers a military discount. It also lists: Return-customer and referral discounts are mentioned; some reviews also mention free boxes and coupons. Ask what you qualify for and how much you could save before you book.
How 5 Star Moving compares with the top 10 Los Angeles movers
With a moveBuddha score of 4.48 out of 5, 5 Star Moving ranks #14 and falls short of the top 10 Los Angeles movers, 0.02 points behind NorthStar Moving Company, the tenth-placed mover. 5 Star Moving has the highest quote accuracy score in the group, but a customer service score that trails seven of the ten.
The ten highest-scoring local movers near Los Angeles, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | SOS Moving, LLCLos Angeles | 4.78 | 2,613 | 4.9 | 4.7 | A+ |
| 2 | Best California MoversNorth Hollywood | 4.66 | 2,322 | 5.0 | 4.6 | A |
| 3 | Box-N-Go, LLCLos Angeles | 4.64 | 202 | 4.8 | 4.4 | A+ |
| 4 | Precision Moving & Storage Corp.Chatsworth | 4.58 | 550 | 4.8 | 4.8 | D- |
| 5 | Rigo's Moving Company IncLos Angeles | 4.58 | 534 | 4.3 | 4.1 | A+ |
| 6 | H2H Movers IncLos Angeles | 4.56 | 614 | 4.9 | 4.3 | A+ |
| 7 | Royal Moving & StorageLos Angeles | 4.56 | 595 | 4.9 | 4.8 | A- |
| 8 | ABC Moving SystemsLos Angeles | 4.56 | 469 | 4.8 | 4.3 | A+ |
| 9 | Prodigy Moving & Storage, LLCLos Angeles | 4.50 | 1,884 | 4.7 | 4.8 | A+ |
| 10 | NorthStar Moving CompanyLos Angeles | 4.50 | 1,215 | 4.9 | 4.6 | A+ |
| 14 | 5 Star MovingThis mover · ranks #14 | 4.48 | 585 | 4.8 | 4.1 | A+ |
How does 5 Star Moving compare to other California movers?
- moveBuddha score#83 of 1154(better than average)
4.48vs 3.68 avg
5 Star Moving scores 4.48, above the California average of 3.68, and ranks #83 of 1154 California movers.
- Positive reviews#546 of 1154(better than average)
95%vs 91% avg
5 Star Moving has 95% positive reviews, above the California average of 91%, and ranks #546 of 1154 California movers.
- Negative reviews#527 of 1154(better than average)
4%vs 8% avg
5 Star Moving has 4% negative reviews, below the California average of 8%, and ranks #527 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#140 of 1154(better than average)
585vs 268 avg
5 Star Moving has 585 reviews analyzed, above the California average of 268, and ranks #140 of 1154 California movers.
- Yelp rating#248 of 1154(worse than average)
4.1vs 4.3 avg
5 Star Moving has a Yelp rating of 4.1, below the California average of 4.3, and ranks #248 of 1154 California movers.
- Years in business#262 of 1154(worse than average)
11 yearsvs 23 years avg
5 Star Moving has been in business for 11 years, below the California average of 23 years, and ranks #262 of 1154 California movers.
| Metric | This mover5 Star Moving | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#83 of 1154 in California | 4.48 | 3.68 | #83 of 1154 | +0.80(better than average) |
| Positive reviews#546 of 1154 in California | 95% | 91% | #546 of 1154 | +4 pts(better than average) |
| Negative reviewsLower is better#527 of 1154 in California | 4% | 8% | #527 of 1154 | −4 pts(better than average) |
| Reviews analyzed#140 of 1154 in California | 585 | 268 | #140 of 1154 | +317(better than average) |
| Yelp ratingBased on only 39 reviews#248 of 1154 in California | 4.1 | 4.3 | #248 of 1154 | −0.2(worse than average) |
| Years in business#262 of 1154 in California | 11 years | 23 years | #262 of 1154 | −12(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
5 Star Moving
4.48Los Angeles, CASince 2015
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from 5 Star Moving, then see how it compares with other top-rated movers in Los Angeles.
Compare prices side by side
See where 5 Star Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
5 Star Moving
4.48
Los Angeles, CA · Since 2015
Final verdict: 5 Star Moving
5 Star Moving earns a 4.48/5 moveBuddha Score and ranks #14 among Los Angeles movers, with 95% positive feedback across 585 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 2 trucks and a track record dating to 2015, it has less history than the average California mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
5 Star Moving
4.48
Los Angeles, CA · Since 2015
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact 5 Star Moving
- Phone
- (424) 352-0352
- Website
- fivestarmoving.us
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.