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Carneys Full Service Movers review 2026 (Reno, NV)

In business since 2006 · Updated

Carneys Full Service Movers, a Reno, NV moving company, ranks #15 of 86 movers in Nevada, with a moveBuddha rating of 4.48/5.

82% of Carneys Full Service Movers' 178 verified customer reviews are positive. Customers most often praise its transparent pricing, while the most common complaint involves lack of communication.

In business since 2006, Carneys Full Service Movers holds active FMCSA registration (USDOT #3338161) and operates 5 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Carneys Full Service Movers measures up

Across 178 reviews, Carneys Full Service Movers in Reno, NV is rated 4.1/5 on Yelp (103 reviews) and 4.2/5 on Google (71 reviews), and has an A+ rating from the Better Business Bureau.

Carneys Full Service Movers ranks #15 out of 86 movers in Nevada with a moveBuddha Score of 4.48 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 71 reviews
  • Yelp rating

    Based on 103 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Carneys Full Service Movers as Phoenix Movers, LLC.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Carneys Full Service Movers up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Carneys Full Service Movers moveBuddha Certified?

Carneys Full Service Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Carneys Full Service Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Carneys Full Service Movers?

Out of 178 verified reviews, 82% of customers left a positive review about Carneys Full Service Movers in Reno, NV. 18% of reviews are negative and 0.6% are neutral. Carneys Full Service Movers has a 4% lower positive review percentage than the average Nevada moving company (82% vs the Nevada state average of 86%).

  • Positive81.5%(145)
  • Neutral0.6%(1)
  • Negative18%(32)

Based on 178 reviews across Google, Yelp, and other review sites.

What customers like about Carneys Full Service Movers

  • Transparent pricing

    Many reviewers felt confident booking with Carneys Full Service Movers due to honest, upfront pricing and no surprise fees.

  • Affordable rates

    Many reviewers found Carneys Full Service Movers to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that Carneys Full Service Movers was willing to adjust schedules or accommodate last-minute changes.

  • Consistency and follow-up

    Reviewers liked that Carneys Full Service Movers stayed in touch before and after the move to ensure everything went smoothly.

  • Respectful of property

    Customers appreciated how carefully Carneys Full Service Movers's team maneuvered furniture through tight spaces without damaging walls or floors.

What positive reviewers say

  • “The final cost was less than expected, but very close to the estimate, so there were no surprises. No deposit was required, and payment came after the move.”

    AmandaVerified ReviewerGoogle
  • “Their rates were very reasonable and charged us less than first estimated. I would use them again if I needed a mover.”

    YelpVerified Reviewer
  • “We had to push out our move so that we could have epoxy coating installed in the garage of the new home. They are very accommodating. The crew showed up on time.”

    YelpVerified Reviewer
  • “I've used Carneys about 4 times now. They showed up on time, they are entirely transparent about charges. I recommend them to everyone and I would use them again.”

    YelpVerified Reviewer
  • “Carney's movers helped me move everything swiftly and yet carefully. Nothing broke and the three guys handled everything like it was their own property.”

    YelpVerified Reviewer

What mixed reviewers say

  • “Didn't answer the phone called repeatedlyโ€ฆ”

    GoogleVerified Reviewer

Most common complaints about Carneys Full Service Movers

  • Lack of communication

    Poor or inconsistent updates from Carneys Full Service Movers left some customers feeling in the dark.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unfriendly or rude staff

    A few customers felt disrespected by curt or unhelpful movers or office staff.

What negative reviewers say

  • “No one showed up or called me. I called them and there was no answer. I left a message to reschedule and did not receive a return call.”

    YelpVerified Reviewer
  • “Practically everything in the box, including collectibles, was crushed. They also completely broke one of my chairs and handed me $20 for it.”

    YelpVerified Reviewer
  • “The owner of this company is very rude and unprofessional. He accused me of wanting to abuse his workers for asking them to work and move my household on a Sunday.”

    YelpVerified Reviewer

Carneys Full Service Movers

4.48Reno, NVSince 2006

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What services does Carneys Full Service Movers offer?

Beyond standard household moves, Carneys Full Service Movers handles piano moving, hot tub moving, pool table moving, and antique handling.

Services offered

Is Carneys Full Service Movers licensed and insured?

Federally licensed, operating authority active

US DOT 3338161 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Carneys Full Service Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 3338161, as PHOENIX MOVERS LLC, and its operating status is currently active. It also holds a Nevada intrastate license, number CPCN# 3258.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Carneys Full Service Movers holds. Ask for a certificate of insurance before you book.

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State license number
CPCN# 3258Issued by Nevada. Covers moves within the state, which the FMCSA does not
Registered legal name
PHOENIX MOVERS LLCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
5Power units reported to the FMCSA
Miles driven
60,000Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
May 2026

How much does Carneys Full Service Movers cost?

Carneys Full Service Movers lists an hourly rate of $225, above the Nevada average of $120/hr. At that rate, a studio or 1-bedroom move (3โ€“5 hours with 2 movers) would come to about $700โ€“$1,150. Larger homes need more movers and hours: totals from similar movers typically run $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Nevada moving companies similar to Carneys Full Service Movers typically bill the amounts below using a $120/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Carneys Full Service Movers is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Nevada moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Carneys Full Service Movers offer?

Accepts
CashNo credit cards
Deposit
Not listed, so ask

Carneys Full Service Movers accepts cash. Credit cards are not accepted, so plan another method for the balance on moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Carneys Full Service Movers compares with the top 10 Reno movers

Carneys Full Service Movers places seventh among the top 10 Reno movers with a moveBuddha score of 4.48 out of 5, level on score with TWO MEN AND A TRUCK and Cross Country Moving Company, and between them on review count. At 178 reviews, Carneys Full Service Movers has fewer reviews than seven of the ten. Where Carneys Full Service Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The ten highest-scoring local movers near Reno, by moveBuddha score.

#MoverScoreReviews
1Move 4 Less, LLCReno4.62929
2Colonial Van & StorageSparks4.5674
3All Out MoversCarson City4.52572
4O'Briens Moving and Storage Inc.Sparks4.52222
5Meathead MoversSan Luis Obispo4.501,552
6TWO MEN AND A TRUCKReno4.48500
7Carneys Full Service MoversThis mover ยท ranks #74.48178
8Cross Country Moving CompanySan Leandro4.48116
9OneRelo WorldwideReno4.2644
10Loading HelpersReno4.22243
11College Hunks Hauling Junk & MovingSparks4.12532

How does Carneys Full Service Movers compare to other Nevada movers?

  • moveBuddha score#15 of 86(better than average)

    4.48vs 3.77 avg

    Carneys Full Service Movers scores 4.48, above the Nevada average of 3.77, and ranks #15 of 86 Nevada movers.

  • Positive reviews#62 of 86(worse than average)

    82%vs 86% avg

    Carneys Full Service Movers has 82% positive reviews, below the Nevada average of 86%, and ranks #62 of 86 Nevada movers.

  • Negative reviews#61 of 86(worse than average)

    18%vs 13% avg

    Carneys Full Service Movers has 18% negative reviews, above the Nevada average of 13%, and ranks #61 of 86 Nevada movers. A lower percentage is better.

  • Reviews analyzed#41 of 86(worse than average)

    178vs 360 avg

    Carneys Full Service Movers has 178 reviews analyzed, below the Nevada average of 360, and ranks #41 of 86 Nevada movers.

  • Yelp rating#11 of 86(better than average)

    4.1vs 3.4 avg

    Carneys Full Service Movers has a Yelp rating of 4.1, above the Nevada average of 3.4, and ranks #11 of 86 Nevada movers.

  • Years in business#15 of 86(worse than average)

    20 yearsvs 22 years avg

    Carneys Full Service Movers has been in business for 20 years, below the Nevada average of 22 years, and ranks #15 of 86 Nevada movers.

MetricThis moverNevada avg
moveBuddha score#15 of 86 in Nevada4.483.77
Positive reviews#62 of 86 in Nevada82%86%
Negative reviewsLower is better#61 of 86 in Nevada18%13%
Reviews analyzed#41 of 86 in Nevada178360
Yelp rating#11 of 86 in Nevada4.13.4
Years in business#15 of 86 in Nevada20 years22 years

Compared with 86 Nevada movers with moveBuddha profiles. Rank #1 is the best in Nevada.

Carneys Full Service Movers

4.48Reno, NVSince 2006

Save more than 30% on average by comparing movers before you book.

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Final verdict: Carneys Full Service Movers

Carneys Full Service Movers earns a 4.48/5 moveBuddha Score and ranks #7 among Reno movers, with 82% positive feedback across 178 customer reviews.

Customers consistently praise its transparent pricing and affordable rates. It is best for customers prioritizing helpful crews, fair pricing, and reliable service experience.

With 5 trucks and a track record dating to 2006, it has less history than the average Nevada mover, and the most common complaint is lack of communication.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Carneys Full Service Movers

Reno, NV ยท Since 2006

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Nevada moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Carneys Full Service Movers
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