Citadel moving review 2026 (Los Angeles, CA)
Updated
Citadel moving, a Los Angeles, CA moving company, ranks #586 of 1154 movers in California, with a moveBuddha rating of 3.36/5.
97% of Citadel moving's 78 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Citadel moving measures up
Citadel moving ranks #586 out of 1154 movers in California with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Citadel moving moveBuddha Certified?
Citadel moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Citadel moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Citadel moving?
Out of 78 verified reviews, 97% of customers left a positive review about Citadel moving in Los Angeles, CA. 2.6% of reviews are negative. Citadel moving has a 6% higher positive review percentage than the average California moving company (97% vs the California state average of 91%).
- Positive97.4%(76)
- Negative2.6%(2)
Based on 78 reviews across Google, Yelp, and other review sites.
What customers like about Citadel moving
Affordable rates
Many reviewers found Citadel moving to be more budget-friendly than competitors without sacrificing quality.
Experienced movers
With years of experience, Citadel moving's crew brought confidence and know-how to each move.
Flexibility
Clients liked that Citadel moving was willing to adjust schedules or accommodate last-minute changes.
Organized packing
Citadel moving is often recognized for labeling boxes clearly and packing with structure and care.
Quick response times
Customer support at Citadel moving was often noted for responding to questions or concerns almost immediately
What positive reviewers say
“Citadel responded promptly to our last-minute request, gave the most reasonable quote, arrived on time, and handled everything with care.”
sophie goodisVerified ReviewerGoogle“Mike promptly explained the very reasonable rates. The crew were experienced, careful, efficient packers who wrapped furniture and pictures professionally.”
Mim C.Verified ReviewerYelp“Citadel offered very fast response times, flexible scheduling, and reasonable prices. The movers arrived on time and handled all my items with care.”
Pam P.Verified ReviewerYelp“Josh arranged our office move with one day's notice despite a required insurance certificate. Eric and David were professional, organized, and careful with heavy furniture, and everything arrived safely at a very reasonable price.”
Maria D.Verified ReviewerYelp
Most common complaints about Citadel moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Citadel moving.
What negative reviewers say
“Movers were very thorough but very slow and did not complete the job. I had to hire another company and pay for three additional hours moving into storage.”
Sheila H.Verified ReviewerYelp“Furniture was not wrapped in blankets; several pieces arrived with smudges, scratches, and chips. The company offered only $100 for damages.”
Annjea L.Verified ReviewerYelp
Citadel moving
3.36Los Angeles, CA
Save more than 30% on average by comparing movers before you book.
Citadel moving
3.36
Los Angeles, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Citadel moving, then see how it compares with other top-rated movers in Los Angeles.
Compare prices side by side
See where Citadel moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Citadel moving offer?
Citadel moving offers commercial moves, small moves, and packing.
Services offered
Is Citadel moving licensed and insured?
moveBuddha holds no federal licensing record for Citadel moving in Los Angeles, CA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Citadel moving holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Citadel moving cost?
Citadel moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service California moving companies similar to Citadel moving typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Citadel moving offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Military
Citadel moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Citadel moving also offers a military discount. Ask what you qualify for and how much you could save before you book.
How Citadel moving compares with the top 10 Los Angeles movers
Citadel moving's moveBuddha score of 3.36 out of 5 places it #40, outside the top 10 movers in Los Angeles, 1.14 points behind NorthStar Moving Company, the tenth-placed mover. Citadel moving's score rests on 78 reviews, fewer than any of the ten. Where Citadel moving falls behind is review quality, with the lowest review quality score in the group.
The ten highest-scoring local movers near Los Angeles, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | SOS Moving, LLCLos Angeles | 4.78 | 2,613 | 4.9 | 4.7 | A+ |
| 2 | Best California MoversNorth Hollywood | 4.66 | 2,322 | 5.0 | 4.6 | A |
| 3 | Box-N-Go, LLCLos Angeles | 4.64 | 202 | 4.8 | 4.4 | A+ |
| 4 | Precision Moving & Storage Corp.Chatsworth | 4.58 | 550 | 4.8 | 4.8 | D- |
| 5 | Rigo's Moving Company IncLos Angeles | 4.58 | 534 | 4.3 | 4.1 | A+ |
| 6 | H2H Movers IncLos Angeles | 4.56 | 614 | 4.9 | 4.3 | A+ |
| 7 | Royal Moving & StorageLos Angeles | 4.56 | 595 | 4.9 | 4.8 | A- |
| 8 | ABC Moving SystemsLos Angeles | 4.56 | 469 | 4.8 | 4.3 | A+ |
| 9 | Prodigy Moving & Storage, LLCLos Angeles | 4.50 | 1,884 | 4.7 | 4.8 | A+ |
| 10 | NorthStar Moving CompanyLos Angeles | 4.50 | 1,215 | 4.9 | 4.6 | A+ |
| 40 | Citadel movingThis mover · ranks #40 | 3.36 | 78 | — | — | — |
How does Citadel moving compare to other California movers?
- moveBuddha score#586 of 1154(worse than average)
3.36vs 3.68 avg
Citadel moving scores 3.36, below the California average of 3.68, and ranks #586 of 1154 California movers.
- Positive reviews#392 of 1154(better than average)
97%vs 91% avg
Citadel moving has 97% positive reviews, above the California average of 91%, and ranks #392 of 1154 California movers.
- Negative reviews#443 of 1154(better than average)
3%vs 8% avg
Citadel moving has 3% negative reviews, below the California average of 8%, and ranks #443 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#605 of 1154(worse than average)
78vs 268 avg
Citadel moving has 78 reviews analyzed, below the California average of 268, and ranks #605 of 1154 California movers.
| Metric | This moverCitadel moving | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#586 of 1154 in California | 3.36 | 3.68 | #586 of 1154 | −0.32(worse than average) |
| Positive reviews#392 of 1154 in California | 97% | 91% | #392 of 1154 | +6 pts(better than average) |
| Negative reviewsLower is better#443 of 1154 in California | 3% | 8% | #443 of 1154 | −5 pts(better than average) |
| Reviews analyzed#605 of 1154 in California | 78 | 268 | #605 of 1154 | −190(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
Citadel moving
3.36Los Angeles, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Citadel moving, then see how it compares with other top-rated movers in Los Angeles.
Compare prices side by side
See where Citadel moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Citadel moving
3.36
Los Angeles, CA
Final verdict: Citadel moving
Citadel moving earns a 3.36/5 moveBuddha Score and ranks #40 among Los Angeles movers, with 97% positive feedback across 78 customer reviews.
Customers consistently praise its affordable rates and experienced movers. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Citadel moving
3.36
Los Angeles, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Citadel moving
- Phone
- (833) 668-3494
- Website
- citadelmovingco.com
- Profiles
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.