Macy Movers, Inc. review 2026 (Hayward, CA)
In business since 1971 · Updated
Macy Movers, Inc., a Hayward, CA moving company, ranks #382 of 1153 movers in California, with a moveBuddha rating of 3.72/5.
78% of Macy Movers, Inc.'s 136 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves damage to items.
Macy Movers, Inc. has been in business since 1971. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Macy Movers, Inc. measures up
Across 136 reviews, Macy Movers, Inc. in Hayward, CA has an A+ rating from the Better Business Bureau.
Macy Movers, Inc. ranks #382 out of 1153 movers in California with a moveBuddha Score of 3.72 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.72.
- Customer service
- 3.6
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
Better Business Bureau
Based on BBB profile
Is Macy Movers, Inc. moveBuddha Certified?
Macy Movers, Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Macy Movers, Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Macy Movers, Inc.?
Out of 136 verified reviews, 78% of customers left a positive review about Macy Movers, Inc. in Hayward, CA. 20.6% of reviews are negative and 1.5% are neutral. Macy Movers, Inc. has a 13% lower positive review percentage than the average California moving company (78% vs the California state average of 91%).
- Positive77.9%(106)
- Neutral1.5%(2)
- Negative20.6%(28)
Based on 136 reviews across Google, Yelp, and other review sites.
What customers like about Macy Movers, Inc.
Experienced movers
With years of experience, Macy Movers, Inc.'s crew brought confidence and know-how to each move.
Organized packing
Macy Movers, Inc. is often recognized for labeling boxes clearly and packing with structure and care.
Consistency and follow-up
Reviewers liked that Macy Movers, Inc. stayed in touch before and after the move to ensure everything went smoothly.
Affordable rates
Many reviewers found Macy Movers, Inc. to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Macy Movers, Inc. was willing to adjust schedules or accommodate last-minute changes.
What positive reviewers say
“Quick quote, movers Elgin and Eric were right on time and total professionals. Highly recommend Macy Movers!”
Mike TaylorVerified ReviewerGoogle“Everything was professionally packed, labeled, tagged, and inventoried. The final bill actually came in LOWER than the original estimate because our shipment weighed less than expected.”
Peter ShepherdVerified ReviewerGoogle“They handled our schedule changes with ease and with less than 24 hours' notice. The team showed up on time, got the job done efficiently, and were pleasant and easy to work with.”
John BeltranVerified ReviewerGoogle“I have employed Macy Movers for all of my moves since the 1980s; all together over 10 moves. They have always been professional and handled my moves with great care.”
J VukasinVerified ReviewerGoogle“Great experience using Macy Movers! On time, very friendly and respectful. Chris walked us through the process, gave us a great price, offered extra boxes, and gave us tips on packing!”
Russ SprengerVerified ReviewerGoogle
What mixed reviewers say
“They underbid the move, costing me over $2000 additional. This time, some things were broken. They finally sent people over to repair the damaged items and furniture.”
Lin T.Verified ReviewerYelp“They kept forgetting things that we had discussed. Fragile boxes were placed at the bottom, a box was missing, and furniture was scratched.”
Bailey B.Verified ReviewerYelp
Most common complaints about Macy Movers, Inc.
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“It has been over a month still no delivery. Keep jacking the price up, and my items haven’t moved for over 30 days.”
Shaun EVerified ReviewerGoogle“When I examined our received items I noticed some damages. Some inventory was not accounted for because numbered stickers had fallen off. It’s been 6 months and still no resolution.”
Rebekah Jen K.Verified ReviewerYelp“While moving the furniture back into the house, they dropped a statue, breaking the head off of it and denting the newly refinished floor. We called five times, but no one called back.”
Claudia Y.Verified ReviewerYelp“It took me a few months to go through everything, and I realized a few of my boxes were missing. I called and left messages and emailed and never heard back.”
A O.Verified ReviewerYelp
Macy Movers, Inc.
3.72Hayward, CASince 1971
Save more than 30% on average by comparing movers before you book.
Macy Movers, Inc.
3.72
Hayward, CA · Since 1971
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Macy Movers, Inc., then see how it compares with other top-rated movers in Hayward.
Compare prices side by side
See where Macy Movers, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Macy Movers, Inc. offer?
Macy Movers, Inc. covers moving (local moves and long-distance moves), packing, and storage.
Services offered
Is Macy Movers, Inc. licensed and insured?
Registered with the FMCSA
US DOT 125550. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Macy Movers, Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 125550. It also holds a California intrastate license, number T99808.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Macy Movers, Inc. holds. Ask for a certificate of insurance before you book.
- State license number
- T99808Issued by California. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Macy Movers, Inc. cost?
Macy Movers, Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Macy Movers, Inc. typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Macy Movers, Inc. offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Macy Movers, Inc. offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- AAA
Macy Movers, Inc. accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Macy Movers, Inc. also offers a AAA discount. Ask what you qualify for and how much you could save before you book.
How Macy Movers, Inc. compares with the top 5 Hayward movers
With a moveBuddha score of 3.72 out of 5, Macy Movers, Inc. trails the five top-scoring Hayward movers, 0.62 points behind Alexander's Mobility Services. Macy Movers, Inc. has a quote accuracy score higher than four of the five, but the lowest customer service score.
The five highest-scoring local movers near Hayward, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Upline MovingHayward | 4.48 | 641 | 4.4 | 4.3 | — |
| 2 | Chipman Relocation & LogisticsHayward | 4.44 | 254 | 4.2 | 3.6 | A+ |
| 3 | NC Moving & Storage SolutionsHayward | 4.42 | 46 | 4.6 | 2.7 | A+ |
| 4 | NOR-CAL Moving ServicesHayward | 4.38 | 345 | — | 3.0 | A+ |
| 5 | Alexander's Mobility ServicesHayward | 4.34 | 134 | 4.4 | 2.1 | B- |
| 6 | Macy Movers, Inc.This mover · ranks #6 | 3.72 | 136 | — | — | A+ |
How does Macy Movers, Inc. compare to other California movers?
- moveBuddha score#382 of 1153(better than average)
3.72vs 3.67 avg
Macy Movers, Inc. scores 3.72, above the California average of 3.67, and ranks #382 of 1153 California movers.
- Positive reviews#939 of 1153(worse than average)
78%vs 91% avg
Macy Movers, Inc. has 78% positive reviews, below the California average of 91%, and ranks #939 of 1153 California movers.
- Negative reviews#943 of 1153(worse than average)
21%vs 8% avg
Macy Movers, Inc. has 21% negative reviews, above the California average of 8%, and ranks #943 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#468 of 1153(worse than average)
136vs 268 avg
Macy Movers, Inc. has 136 reviews analyzed, below the California average of 268, and ranks #468 of 1153 California movers.
- Years in business#37 of 1153(better than average)
55 yearsvs 23 years avg
Macy Movers, Inc. has been in business for 55 years, above the California average of 23 years, and ranks #37 of 1153 California movers.
| Metric | This moverMacy Movers, Inc. | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#382 of 1153 in California | 3.72 | 3.67 | #382 of 1153 | +0.05(better than average) |
| Positive reviews#939 of 1153 in California | 78% | 91% | #939 of 1153 | −13 pts(worse than average) |
| Negative reviewsLower is better#943 of 1153 in California | 21% | 8% | #943 of 1153 | +13 pts(worse than average) |
| Reviews analyzed#468 of 1153 in California | 136 | 268 | #468 of 1153 | −132(worse than average) |
| Years in business#37 of 1153 in California | 55 years | 23 years | #37 of 1153 | +32(better than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
Macy Movers, Inc.
3.72Hayward, CASince 1971
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Macy Movers, Inc., then see how it compares with other top-rated movers in Hayward.
Compare prices side by side
See where Macy Movers, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Macy Movers, Inc.
3.72
Hayward, CA · Since 1971
Final verdict: Macy Movers, Inc.
Macy Movers, Inc. earns a 3.72/5 moveBuddha Score and ranks #6 among Hayward movers, with 78% positive feedback across 136 customer reviews.
Customers consistently praise its experienced movers and organized packing. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 1971, it has more history than the average California mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Macy Movers, Inc.
3.72
Hayward, CA · Since 1971
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Macy Movers, Inc.
- Phone
- (510) 444-0100
- Website
- macymovers.com
- Profiles
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.