Mentors Moving & Storage review 2026 (Santa Rosa, CA)
In business since 2020 · Updated
Mentors Moving & Storage, a Santa Rosa, CA moving company, ranks #42 of 1153 movers in California, with a moveBuddha rating of 4.52/5.
97% of Mentors Moving & Storage's 557 verified customer reviews are positive. Customers most often praise its experienced movers, while the most common complaint involves inaccurate estimates.
In business since 2020, Mentors Moving & Storage holds active FMCSA registration (USDOT #2911596) and operates 18 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Mentors Moving & Storage measures up
Across 557 reviews, Mentors Moving & Storage in Santa Rosa, CA is rated 4.9/5 on Google (297 reviews) and 4.8/5 on Yelp (181 reviews), and has an A+ rating from the Better Business Bureau.
Mentors Moving & Storage ranks #42 out of 1153 movers in California with a moveBuddha Score of 4.52 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.52.
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.1
- Brand
- 4.0
Google rating
Based on 297 reviews
Yelp rating
Based on 181 reviews
Better Business Bureau
Based on BBB profile
Is Mentors Moving & Storage moveBuddha Certified?
Mentors Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Mentors Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Mentors Moving & Storage?
Out of 557 verified reviews, 97% of customers left a positive review about Mentors Moving & Storage in Santa Rosa, CA. 2.2% of reviews are negative and 0.5% are neutral. Mentors Moving & Storage has a 6% higher positive review percentage than the average California moving company (97% vs the California state average of 91%).
- Positive97.3%(542)
- Neutral0.5%(3)
- Negative2.2%(12)
Based on 557 reviews across Google, Yelp, and other review sites.
What customers like about Mentors Moving & Storage
Experienced movers
With years of experience, Mentors Moving & Storage's crew brought confidence and know-how to each move.
Flexibility
Clients liked that Mentors Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Mentors Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Consistency and follow-up
Reviewers liked that Mentors Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
Organized packing
Mentors Moving & Storage is often recognized for labeling boxes clearly and packing with structure and care.
What positive reviewers say
“Mentors came in with the lowest bid and the final bill was $300 less than that. Everything was packed up and moved into our new storage unit exactly as it had been in the old storage unit.”
Faxon BishopVerified ReviewerGoogle“Mentors Moving was very communicative. They made moving a piano from one house to another house easy for me. Josh and Chance were not rushed. They took their time to be careful with loading and driving the big truck.”
YelpVerified Reviewer “I've used Mentor Movers twice in the past year, and they've been consistently outstanding both times. They show up on time, move fast, and actually know what they're doing. The crew was professional, efficient, and handled everything with care.”
Samantha T.Verified ReviewerYelp“The moving team from Mentors, Josh and Arturo, were quick, knowledgeable, energetic and extraordinarily efficient. They took every care to prevent damage to both the living space and the items they were moving.”
Jenny's ownVerified ReviewerGoogle
What mixed reviewers say
“It all went fairly good with no mistakes or big surprises. They were definitely quite a bit more expensive than other companies but the only ones available on short notice. We asked for a discount, but were denied.”
YelpVerified Reviewer
Most common complaints about Mentors Moving & Storage
Inaccurate estimates
Estimates from Mentors Moving & Storage were sometimes way off from what customers were ultimately billed.
Lack of communication
Poor or inconsistent updates from Mentors Moving & Storage left some customers feeling in the dark.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“At the end of the day, I was told the cost of the move was 50% higher than my original quote. At no point during the move was I told the cost was going to be so much higher.”
YelpVerified Reviewer “Mentors movers moved us from California to Tennessee. We paid $25,000 and lost a third of our things. These things were not worth anything BUT to us a great deal. Very important sentimental and personal value.”
YelpVerified Reviewer “Called and spoke with a sales rep who assured me they could assist, but they needed photos, which I provided twice via email. No response. Called again, assured me they would get back to me. No phone call.”
YelpVerified Reviewer “They understaffed massively, so the first half of the day barely any progress was made until they called in more staff. They also brought a smaller truck and made us pay for the extra time and trip across town.”
Amber FitzgeraldVerified ReviewerGoogle
Mentors Moving & Storage
4.52Santa Rosa, CASince 2020
Save more than 30% on average by comparing movers before you book.
Mentors Moving & Storage
4.52
Santa Rosa, CA · Since 2020
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Mentors Moving & Storage, then see how it compares with other top-rated movers in Santa Rosa.
Compare prices side by side
See where Mentors Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Mentors Moving & Storage offer?
Mentors Moving & Storage offers packing, unpacking, and fragile-only packing, plus storage and climate-controlled storage.
Services offered
Is Mentors Moving & Storage licensed and insured?
Federally licensed, operating authority active
US DOT 2911596 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Mentors Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2911596, as EXCEL RELOCATION SYSTEMS INC, and its operating status is currently active. It also holds a California intrastate license, number T-190845.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Mentors Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- T-190845Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- EXCEL RELOCATION SYSTEMS INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- SMOOTH MOVE USA MENTORS MOVING AND STORAGETrade name on file with the FMCSA
- FMCSA safety rating
- ConditionalAssigned after a compliance review
- Trucks registered
- 18Power units reported to the FMCSA
- Miles driven
- 330,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- June 2026
How much does Mentors Moving & Storage cost?
Mentors Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Mentors Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Mentors Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Mentors Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- MilitarySeniorMover’s own offer
Mentors Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Mentors Moving & Storage also offers military and senior discounts. It also lists: Special pricing for foster parents; discounts for seniors and veterans. Ask what you qualify for and how much you could save before you book.
How Mentors Moving & Storage compares with the top 4 Santa Rosa movers
Mentors Moving & Storage outscores all of the four top-scoring Santa Rosa movers with a moveBuddha score of 4.52 out of 5, 0.08 points ahead of Need A Hand Movers. At 557 reviews, Mentors Moving & Storage has more reviews than three of the four. Mentors Moving & Storage stands out with the highest quote accuracy score in the group.
The four highest-scoring local movers near Santa Rosa, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Mentors Moving & StorageThis mover · ranks #1 | 4.52 | 557 | 4.9 | 4.8 | A+ |
| 2 | Need A Hand MoversSanta Rosa | 4.44 | 423 | 4.9 | 4.6 | A+ |
| 3 | Fresh Start MoversSanta Rosa | 4.38 | 975 | 5.0 | 5.0 | A+ |
| 4 | XT Long Distance MoversDanville | 4.30 | 220 | 4.9 | 4.8 | A+ |
| 5 | Sunny MoversPetaluma | 4.08 | 146 | 4.8 | — | — |
How does Mentors Moving & Storage compare to other California movers?
- moveBuddha score#42 of 1153(better than average)
4.52vs 3.67 avg
Mentors Moving & Storage scores 4.52, above the California average of 3.67, and ranks #42 of 1153 California movers.
- Positive reviews#396 of 1153(better than average)
97%vs 91% avg
Mentors Moving & Storage has 97% positive reviews, above the California average of 91%, and ranks #396 of 1153 California movers.
- Negative reviews#420 of 1153(better than average)
2%vs 8% avg
Mentors Moving & Storage has 2% negative reviews, below the California average of 8%, and ranks #420 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#149 of 1153(better than average)
557vs 268 avg
Mentors Moving & Storage has 557 reviews analyzed, above the California average of 268, and ranks #149 of 1153 California movers.
- Yelp rating#72 of 1153(better than average)
4.8vs 4.3 avg
Mentors Moving & Storage has a Yelp rating of 4.8, above the California average of 4.3, and ranks #72 of 1153 California movers.
- Years in business#358 of 1153(worse than average)
6 yearsvs 23 years avg
Mentors Moving & Storage has been in business for 6 years, below the California average of 23 years, and ranks #358 of 1153 California movers.
| Metric | This moverMentors Moving & Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#42 of 1153 in California | 4.52 | 3.67 | #42 of 1153 | +0.85(better than average) |
| Positive reviews#396 of 1153 in California | 97% | 91% | #396 of 1153 | +6 pts(better than average) |
| Negative reviewsLower is better#420 of 1153 in California | 2% | 8% | #420 of 1153 | −6 pts(better than average) |
| Reviews analyzed#149 of 1153 in California | 557 | 268 | #149 of 1153 | +289(better than average) |
| Yelp rating#72 of 1153 in California | 4.8 | 4.3 | #72 of 1153 | +0.5(better than average) |
| Years in business#358 of 1153 in California | 6 years | 23 years | #358 of 1153 | −17(worse than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
Mentors Moving & Storage
4.52Santa Rosa, CASince 2020
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Mentors Moving & Storage, then see how it compares with other top-rated movers in Santa Rosa.
Compare prices side by side
See where Mentors Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Mentors Moving & Storage
4.52
Santa Rosa, CA · Since 2020
Final verdict: Mentors Moving & Storage
Mentors Moving & Storage earns a 4.52/5 moveBuddha Score and ranks #1 among Santa Rosa movers, with 97% positive feedback across 557 customer reviews.
Customers consistently praise its experienced movers and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 18 trucks and a track record dating to 2020, it has less history than the average California mover, and the most common complaint is inaccurate estimates.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Mentors Moving & Storage
4.52
Santa Rosa, CA · Since 2020
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Mentors Moving & Storage
- Phone
- (707) 383-5875
- Website
- mentorsmoving.com
Other Mentors Moving & Storage locations
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.