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Mentors Moving & Storage review 2026 (Bakersfield, CA)

In business since 2006 · Updated

Mentors Moving & Storage, a Bakersfield, CA moving company, ranks #127 of 1153 movers in California, with a moveBuddha rating of 4.44/5.

93% of Mentors Moving & Storage's 468 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves misplaced or lost items.

In business since 2006, Mentors Moving & Storage holds active FMCSA registration (USDOT #2911596) and operates 18 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Mentors Moving & Storage measures up

Across 468 reviews, Mentors Moving & Storage in Bakersfield, CA is rated 4.8/5 on Google (411 reviews) and 3.2/5 on Yelp (23 reviews), and has an A+ rating from the Better Business Bureau.

Mentors Moving & Storage ranks #127 out of 1153 movers in California with a moveBuddha Score of 4.44 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 411 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Mentors Moving & Storage has a 3.2 rating on Yelp across 23 reviews, noticeably lower than its 4.8 on Google (411 reviews) and its A+ rating at the BBB.

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free Mentors Moving & Storage quote and see how their price and responsiveness feel in practice.

    Based on 23 reviews
  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Mentors Moving & Storage as Excel Relocation Systems and Smooth Move & Smooth Move USA.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Mentors Moving & Storage up on BBB, search for these names too.

    View the BBB profile

    Based on BBB profile
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Is Mentors Moving & Storage moveBuddha Certified?

Mentors Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Mentors Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Mentors Moving & Storage?

Out of 468 verified reviews, 93% of customers left a positive review about Mentors Moving & Storage in Bakersfield, CA. 6.4% of reviews are negative and 0.9% are neutral. Mentors Moving & Storage has a 2% higher positive review percentage than the average California moving company (93% vs the California state average of 91%).

  • Positive92.7%(434)
  • Neutral0.9%(4)
  • Negative6.4%(30)

Based on 468 reviews across Google, Yelp, and other review sites.

What customers like about Mentors Moving & Storage

  • Flexibility

    Clients liked that Mentors Moving & Storage was willing to adjust schedules or accommodate last-minute changes.

  • Affordable rates

    Many reviewers found Mentors Moving & Storage to be more budget-friendly than competitors without sacrificing quality.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Mentors Moving & Storage's attention to detail.

  • Respectful of property

    Customers appreciated how carefully Mentors Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Quick moving process

    The team at Mentors Moving & Storage often gets the job done faster than expected, saving clients time.

What positive reviewers say

  • “They were prompt, actually early! Very professional and careful with our items! Fair price no problems definitely recommend to anyone!!”

    John PuryearVerified ReviewerGoogle
  • “Mentors was a great choice for our move. They showed up right on time. The guys were very respectful and gentle with our stuff. Couldn't recommend this company enough for your moving needs!”

    Cody PateVerified ReviewerGoogle
  • “Smooth Move was so flexible with us when we had to change our moving date more than once! They worked hard and fast and took great care of our stuff!”

    Mylissa DennisVerified ReviewerGoogle
  • “They were timely and efficient! Not one thing broken. They were quick to move but very careful. My final price came in lower than the bid due to efficiency.”

    Anita GarrettVerified ReviewerGoogle

What mixed reviewers say

  • “I met with Keith and explained I needed movers to move our furniture. When the guys arrived, they started with my parents’ butcher block table. Ten feet in, the table broke into two pieces.”

    YelpVerified Reviewer
  • “The movers themselves are good. David in the office was professional and friendly. After the job, I was overcharged $300 and the billing representative was rude and dismissive.”

    mac toolsVerified ReviewerGoogle
  • “The movers did a great job wrapping and moving the furniture, but we expected a few boxes for dishes and pans. We had to find boxes and pack those items ourselves.”

    Carla StanleyVerified ReviewerGoogle

Most common complaints about Mentors Moving & Storage

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Difficult to reach

    Customers had trouble contacting Mentors Moving & Storage for updates or assistance, especially post-move.

What negative reviewers say

  • “Poor communication once they get you signed. Stacked items on a ping pong table. Confirmed they would plug everything back in on a Love Sac couch and they did not.”

    Travis TerrellVerified ReviewerGoogle
  • “Everything looked great, but several items were missing and Chinese vases were busted. He said he would check and get back to us; we never heard from him.”

    Ian FraserVerified ReviewerGoogle
  • “We asked them to wrap several furniture pieces, but they only wrapped two. They threw things in the trailer just to make it fit, and several items were damaged.”

    Brian StacyVerified ReviewerGoogle

Mentors Moving & Storage

4.44Bakersfield, CASince 2006

Save more than 30% on average by comparing movers before you book.

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What services does Mentors Moving & Storage offer?

Mentors Moving & Storage offers packing, unpacking, and packing materials, plus storage and climate-controlled storage.

Services offered

Is Mentors Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 2911596 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Mentors Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 2911596, as EXCEL RELOCATION SYSTEMS INC, and its operating status is currently active. It also holds a California intrastate license, number T-190845.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Mentors Moving & Storage holds. Ask for a certificate of insurance before you book.

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State license number
T-190845Issued by California. Covers moves within the state, which the FMCSA does not
Registered legal name
EXCEL RELOCATION SYSTEMS INCThe entity behind the trading name, as filed with the FMCSA
Doing business as
SMOOTH MOVE USA MENTORS MOVING AND STORAGETrade name on file with the FMCSA
FMCSA safety rating
ConditionalAssigned after a compliance review
Trucks registered
18Power units reported to the FMCSA
Miles driven
330,000Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
August 2026

How much does Mentors Moving & Storage cost?

Mentors Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service California moving companies similar to Mentors Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Mentors Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Mentors Moving & Storage offer?

Accepts
Credit Cards
Deposit
Not listed, so ask
Discounts
MilitarySeniorMover’s own offer

Mentors Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Mentors Moving & Storage also offers military and senior discounts. It also lists: Foster parent discount. Ask what you qualify for and how much you could save before you book.

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How Mentors Moving & Storage compares with the top 4 Bakersfield movers

With a moveBuddha score of 4.44 out of 5, Mentors Moving & Storage places fourth when ranked against the four highest-scoring Bakersfield moving companies, 0.06 points behind Meathead Movers and 0.06 points ahead of Hansen's Moving and Storage. Mentors Moving & Storage has the highest review quality score in the group, but the lowest brand score.

The four highest-scoring local movers near Bakersfield, by moveBuddha score.

#MoverScoreReviews
1Fit Movers LLCBakersfield4.52438
2Express Moving & StorageBakersfield4.52148
3Meathead MoversBakersfield4.50887
4Mentors Moving & StorageThis mover · ranks #44.44468
5Hansen's Moving and StorageBakersfield4.38772

How does Mentors Moving & Storage compare to other California movers?

  • moveBuddha score#127 of 1153(better than average)

    4.44vs 3.67 avg

    Mentors Moving & Storage scores 4.44, above the California average of 3.67, and ranks #127 of 1153 California movers.

  • Positive reviews#656 of 1153(better than average)

    93%vs 91% avg

    Mentors Moving & Storage has 93% positive reviews, above the California average of 91%, and ranks #656 of 1153 California movers.

  • Negative reviews#656 of 1153(better than average)

    6%vs 8% avg

    Mentors Moving & Storage has 6% negative reviews, below the California average of 8%, and ranks #656 of 1153 California movers. A lower percentage is better.

  • Reviews analyzed#173 of 1153(better than average)

    468vs 268 avg

    Mentors Moving & Storage has 468 reviews analyzed, above the California average of 268, and ranks #173 of 1153 California movers.

  • Yelp rating#323 of 1153(worse than average)

    3.2vs 4.3 avg

    Mentors Moving & Storage has a Yelp rating of 3.2, below the California average of 4.3, and ranks #323 of 1153 California movers.

  • Years in business#149 of 1153(worse than average)

    20 yearsvs 23 years avg

    Mentors Moving & Storage has been in business for 20 years, below the California average of 23 years, and ranks #149 of 1153 California movers.

MetricThis moverCalifornia avg
moveBuddha score#127 of 1153 in California4.443.67
Positive reviews#656 of 1153 in California93%91%
Negative reviewsLower is better#656 of 1153 in California6%8%
Reviews analyzed#173 of 1153 in California468268
Yelp ratingBased on only 23 reviews#323 of 1153 in California3.24.3
Years in business#149 of 1153 in California20 years23 years

Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.

Mentors Moving & Storage

4.44Bakersfield, CASince 2006

Save more than 30% on average by comparing movers before you book.

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Final verdict: Mentors Moving & Storage

Mentors Moving & Storage earns a 4.44/5 moveBuddha Score and ranks #4 among Bakersfield movers, with 93% positive feedback across 468 customer reviews.

Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.

With 18 trucks and a track record dating to 2006, it has less history than the average California mover, and the most common complaint is misplaced or lost items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Mentors Moving & Storage

Bakersfield, CA · Since 2006

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your California moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Mentors Moving & Storage

Other Mentors Moving & Storage locations

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Mentors Moving & Storage
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