Robb & Messer Moving and Storage review 2026 (Petaluma, CA)
Updated
Robb & Messer Moving and Storage, a Petaluma, CA moving company, ranks #553 of 1125 movers in California, with a moveBuddha rating of 3.38/5.
88% of Robb & Messer Moving and Storage's 150 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Robb & Messer Moving and Storage measures up
Robb & Messer Moving and Storage ranks #553 out of 1125 movers in California with a moveBuddha Score of 3.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.38.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Robb & Messer Moving and Storage moveBuddha Certified?
Robb & Messer Moving and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Robb & Messer Moving and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Robb & Messer Moving and Storage?
Out of 150 verified reviews, 88% of customers left a positive review about Robb & Messer Moving and Storage in Petaluma, CA. 10% of reviews are negative and 2% are neutral. Robb & Messer Moving and Storage has a 2% lower positive review percentage than the average California moving company (88% vs the California state average of 90%).
- Positive88%(132)
- Neutral2%(3)
- Negative10%(15)
Based on 150 reviews across Google, Yelp, and other review sites.
What customers like about Robb & Messer Moving and Storage
Consistency and follow-up
Reviewers liked that Robb & Messer Moving and Storage stayed in touch before and after the move to ensure everything went smoothly.
Flexibility
Clients liked that Robb & Messer Moving and Storage was willing to adjust schedules or accommodate last-minute changes.
Affordable rates
Many reviewers found Robb & Messer Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
Knowledgeable staff
Several reviewers pointed out that Robb & Messer Moving and Storage's crew answered questions confidently and provided useful advice.
Organized packing
Robb & Messer Moving and Storage is often recognized for labeling boxes clearly and packing with structure and care.
What positive reviewers say
“The estimate was very close to the final amount. We changed addresses and considered storage; they took each change in stride and worked with us every step of the way.”
Stitch H.Verified ReviewerYelp“Paul personally came back to my new house to locate some items I couldn't find. R&M beat another mover's price to accommodate me.”
Kirsten MickelwaitVerified ReviewerGoogle“The quote was accurate. There were no unexpected expenses. Nothing was lost or damaged. The payment process was seamless.”
Ryan LoomerVerified ReviewerGoogle“James and Gabriel planned packing and unpacking the truck beforehand, based on my concerns and needs for the storage unit. They efficiently yet carefully moved my office.”
Joy RuppersburgVerified ReviewerGoogle“Accurate estimates, kind and flexible staff. An excellent experience.”
Russell ReiffVerified ReviewerGoogle
What mixed reviewers say
“They were responsive to questions, prompt, and communicated well about pickup. Delivery was terrible: two bikes were smashed, a file cabinet was damaged, and silverware went missing.”
Kathy SpeasVerified ReviewerGoogle“Generally, we had a positive experience. The assistants were two hours late, scratches were left on our wood floor, and movers did not reassemble many furniture pieces.”
Leslie Saxon WestVerified ReviewerGoogle“The booking experience was great and easy, but the move was poorly organized. They forgot the TV and accordion, returned multiple times, and communication was horrible.”
Michelle C.Verified ReviewerYelp
Most common complaints about Robb & Messer Moving and Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Robb & Messer Moving and Storage clients.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“A Louis Vuitton handbag and a custom framed print were missing from my delivery.”
Molly GregwareVerified ReviewerGoogle“I was told the five-hour minimum included travel time. After two and a half hours, they announced a $520 travel charge, saying I had misunderstood.”
Susan K.Verified ReviewerYelp“The price went up by more than $7K weeks before we were moving. So much was damaged and missing, causing untold aggravation and inconvenience.”
Kim Noreen AndersonVerified ReviewerGoogle“The crew arrived with not enough men; the move cost twice as much as estimated and took two days instead of one. A promised 5% refund never arrived.”
Lucinda R.Verified ReviewerYelp
Robb & Messer Moving and Storage
3.38Petaluma, CA
Save more than 30% on average by comparing movers before you book.
Robb & Messer Moving and Storage
3.38
Petaluma, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Robb & Messer Moving and Storage, then see how it compares with other top-rated movers in Petaluma.
Compare prices side by side
See where Robb & Messer Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Robb & Messer Moving and Storage offer?
Robb & Messer Moving and Storage offers full-service moving, local moves, long-distance moves, international moves, and commercial moves.
Services offered
Is Robb & Messer Moving and Storage licensed and insured?
moveBuddha holds no federal licensing record for Robb & Messer Moving and Storage in Petaluma, CA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Robb & Messer Moving and Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Robb & Messer Moving and Storage cost?
Robb & Messer Moving and Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Robb & Messer Moving and Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Robb & Messer Moving and Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Robb & Messer Moving and Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Robb & Messer Moving and Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Robb & Messer Moving and Storage compares with other local movers
With a moveBuddha score of 3.38 out of 5, Robb & Messer Moving and Storage trails the five top-rated movers near Petaluma, 0.98 points behind Moving Mountain Logistics, Inc.. At 150 reviews, Robb & Messer Moving and Storage has fewer reviews than four of the five. Where Robb & Messer Moving and Storage falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Mentors Moving & StorageSanta Rosa | 4.52 | 557 | 4.9 | 4.8 | A+ |
| 2 | Need A Hand MoversSanta Rosa | 4.44 | 423 | 4.9 | 4.6 | A+ |
| 3 | Celis MoversPetaluma | 4.42 | 553 | 5.0 | 4.8 | A+ |
| 4 | Fresh Start MoversSanta Rosa | 4.38 | 975 | 5.0 | 5.0 | A+ |
| 5 | Moving Mountain Logistics, Inc.Novato | 4.36 | 47 | 4.6 | 4.8 | A+ |
| 6 | Robb & Messer Moving and StorageThis mover · ranks #6 | 3.38 | 150 | — | — | — |
How does Robb & Messer Moving and Storage compare to other California movers?
- moveBuddha score#553 of 1125(worse than average)
3.38vs 3.68 avg
Robb & Messer Moving and Storage scores 3.38, below the California average of 3.68, and ranks #553 of 1125 California movers.
- Positive reviews#781 of 1125(worse than average)
88%vs 90% avg
Robb & Messer Moving and Storage has 88% positive reviews, below the California average of 90%, and ranks #781 of 1125 California movers.
- Negative reviews#763 of 1125(worse than average)
10%vs 9% avg
Robb & Messer Moving and Storage has 10% negative reviews, above the California average of 9%, and ranks #763 of 1125 California movers. A lower percentage is better.
- Reviews analyzed#436 of 1125(worse than average)
150vs 270 avg
Robb & Messer Moving and Storage has 150 reviews analyzed, below the California average of 270, and ranks #436 of 1125 California movers.
| Metric | This moverRobb & Messer Moving and Storage | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#553 of 1125 in California | 3.38 | 3.68 | #553 of 1125 | −0.30(worse than average) |
| Positive reviews#781 of 1125 in California | 88% | 90% | #781 of 1125 | −2 pts(worse than average) |
| Negative reviewsLower is better#763 of 1125 in California | 10% | 9% | #763 of 1125 | +1 pts(worse than average) |
| Reviews analyzed#436 of 1125 in California | 150 | 270 | #436 of 1125 | −120(worse than average) |
Compared with 1125 California movers with moveBuddha profiles. Rank #1 is the best in California.
Robb & Messer Moving and Storage
3.38Petaluma, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Robb & Messer Moving and Storage, then see how it compares with other top-rated movers in Petaluma.
Compare prices side by side
See where Robb & Messer Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Robb & Messer Moving and Storage
3.38
Petaluma, CA
Final verdict: Robb & Messer Moving and Storage
Robb & Messer Moving and Storage earns a 3.38/5 moveBuddha Score and ranks #553 among California movers, with 88% positive feedback across 150 customer reviews.
Customers consistently praise its consistency and follow-up and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Robb & Messer Moving and Storage
3.38
Petaluma, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Robb & Messer Moving and Storage
- Phone
- (866) 931-8456
- Website
- robbmessermoving.com
- Profiles
Other Robb & Messer Moving and Storage locations
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.