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Waters Moving & Storage review 2026 (Martinez, CA)

In business since 1975 · Updated

Waters Moving & Storage, a Martinez, CA moving company, ranks #220 of 1154 movers in California, with a moveBuddha rating of 4.34/5.

90% of Waters Moving & Storage's 342 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.

In business since 1975, Waters Moving & Storage holds active FMCSA registration (USDOT #1125579) and operates 35 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Waters Moving & Storage measures up

Across 342 reviews, Waters Moving & Storage in Martinez, CA is rated 4.8/5 on Google (189 reviews) and 4.2/5 on Yelp (136 reviews).

Waters Moving & Storage ranks #220 out of 1154 movers in California with a moveBuddha Score of 4.34 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 189 reviews
  • Yelp rating

    Based on 136 reviews
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Is Waters Moving & Storage moveBuddha Certified?

Waters Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Waters Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Waters Moving & Storage?

Out of 342 verified reviews, 90% of customers left a positive review about Waters Moving & Storage in Martinez, CA. 8.8% of reviews are negative and 0.9% are neutral. Waters Moving & Storage has a 1% lower positive review percentage than the average California moving company (90% vs the California state average of 91%).

  • Positive90.4%(309)
  • Neutral0.9%(3)
  • Negative8.8%(30)

Based on 342 reviews across Google, Yelp, and other review sites.

What customers like about Waters Moving & Storage

  • Flexibility

    Clients liked that Waters Moving & Storage was willing to adjust schedules or accommodate last-minute changes.

  • Affordable rates

    Many reviewers found Waters Moving & Storage to be more budget-friendly than competitors without sacrificing quality.

  • Consistency and follow-up

    Reviewers liked that Waters Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.

  • Respectful of property

    Customers appreciated how carefully Waters Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Waters Moving & Storage's attention to detail.

What positive reviewers say

  • “The team was friendly & communicative, and the job was done efficiently. The price was super reasonable and the crew that loaded/unloaded was professional and handled everything beautifully.”

    Carrie CaudillVerified ReviewerGoogle
  • “I tend to ask them to reposition beds and couches multiple times while I make decisions, and theyโ€™re always positive and helpful. Iโ€™m consistently pleased with their work and pricing.”

    Susan McEvillyVerified ReviewerGoogle
  • “Waters came out, saw how much needed packing and gave me a fair quote within 2 days. They also supplied 50 totes for me to start packing, which was invaluable.”

    Lynda MeikleVerified ReviewerGoogle
  • “Waters was responsive to my needs by phone. They were able to set me up for a walk through quickly and Abel was professional, warm and competent.”

    KMVerified ReviewerGoogle
  • “The team put down floor runners to protect the floors and placed our items where I directed them to be placed. Again they were respectful and careful with our belongings.”

    GoogleVerified Reviewer

What mixed reviewers say

  • “Was a five star review for the first move, great services. Contacted them for the second move and the price they quoted me was INSANE.”

    GoogleVerified Reviewer
  • “The movers were beyond helpful and truly amazing on a stressful day. ... they were calling because I was undercharged.”

    GoogleVerified Reviewer

Most common complaints about Waters Moving & Storage

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Waters Moving & Storage clients.

What negative reviewers say

  • “Most of my antiques and furniture were returned with some damage, one antique chair in my dining set can not be repaired. Everything was covered in dirt and dust. I'm missing boxes but I can't prove it.”

    GoogleVerified Reviewer
  • “Cabinets came back scraped, legs missing from cabinets, pieces missing from other furniture, and I saw the guys moving cabinets letting items fall out and not picking the items up. Would not recommend.”

    YelpVerified Reviewer
  • “His complaining (complete with cursing) set the tone for the rest of the crew & the rest of the day.”

    YelpVerified Reviewer
  • “The final amount turned out to be $3800, over $1600 more than quoted. The only positive from this day was that Brandon and his moving crew were spectacular and very helpful.”

    YelpVerified Reviewer

Waters Moving & Storage

4.34Martinez, CASince 1975

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What services does Waters Moving & Storage offer?

Waters Moving & Storage handles local moves and long-distance moves from Martinez, CA, with services including packing and storage.

Services offered

Is Waters Moving & Storage licensed and insured?

Federally licensed, operating authority active

US DOT 1125579 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Waters Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1125579, as WATERS MOVING & STORAGE INC, and its operating status is currently active. It also holds a California intrastate license, number 0189214.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Waters Moving & Storage holds. Ask for a certificate of insurance before you book.

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State license number
0189214Issued by California. Covers moves within the state, which the FMCSA does not
Registered legal name
WATERS MOVING & STORAGE INCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
SatisfactoryAssigned after a compliance review
Trucks registered
35Power units reported to the FMCSA
Miles driven
243,645Reported to the FMCSA for 2025
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
June 2026

How much does Waters Moving & Storage cost?

Waters Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service California moving companies similar to Waters Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Waters Moving & Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Waters Moving & Storage offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

Waters Moving & Storage accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Waters Moving & Storage compares with other local movers

With a moveBuddha score of 4.34 out of 5, Waters Moving & Storage trails the four top-rated movers near Martinez, just behind Valley Relocation & Storage. Where Waters Moving & Storage falls behind is customer service, with a customer service score that trails three of the four.

The four highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1Chipman Relocation & LogisticsFairfield4.56122
2680 MoversWalnut Creek4.481,383
3OCD Moving ServicesEl Sobrante4.44743
4Valley Relocation & StorageConcord4.38165
5Waters Moving & StorageThis mover ยท ranks #54.34342

How does Waters Moving & Storage compare to other California movers?

  • moveBuddha score#220 of 1154(better than average)

    4.34vs 3.68 avg

    Waters Moving & Storage scores 4.34, above the California average of 3.68, and ranks #220 of 1154 California movers.

  • Positive reviews#739 of 1154(worse than average)

    90%vs 91% avg

    Waters Moving & Storage has 90% positive reviews, below the California average of 91%, and ranks #739 of 1154 California movers.

  • Negative reviews#754 of 1154(worse than average)

    9%vs 8% avg

    Waters Moving & Storage has 9% negative reviews, above the California average of 8%, and ranks #754 of 1154 California movers. A lower percentage is better.

  • Reviews analyzed#235 of 1154(better than average)

    342vs 268 avg

    Waters Moving & Storage has 342 reviews analyzed, above the California average of 268, and ranks #235 of 1154 California movers.

  • Yelp rating#234 of 1154(worse than average)

    4.2vs 4.3 avg

    Waters Moving & Storage has a Yelp rating of 4.2, below the California average of 4.3, and ranks #234 of 1154 California movers.

  • Years in business#41 of 1154(better than average)

    51 yearsvs 23 years avg

    Waters Moving & Storage has been in business for 51 years, above the California average of 23 years, and ranks #41 of 1154 California movers.

MetricThis moverCalifornia avg
moveBuddha score#220 of 1154 in California4.343.68
Positive reviews#739 of 1154 in California90%91%
Negative reviewsLower is better#754 of 1154 in California9%8%
Reviews analyzed#235 of 1154 in California342268
Yelp rating#234 of 1154 in California4.24.3
Years in business#41 of 1154 in California51 years23 years

Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.

Waters Moving & Storage

4.34Martinez, CASince 1975

Save more than 30% on average by comparing movers before you book.

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Final verdict: Waters Moving & Storage

Waters Moving & Storage earns a 4.34/5 moveBuddha Score and ranks #220 among California movers, with 90% positive feedback across 342 customer reviews.

Customers consistently praise its flexibility and affordable rates. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.

With 35 trucks and a track record dating to 1975, it has more history than the average California mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Waters Moving & Storage

Martinez, CA ยท Since 1975

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your California moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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