Zapt Movers review 2026 (Hayward, CA)
In business since 2020 · Updated
Zapt Movers, a Hayward, CA moving company, ranks #134 of 1154 movers in California, with a moveBuddha rating of 4.42/5.
90% of Zapt Movers' 772 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
In business since 2020, Zapt Movers holds active FMCSA registration (USDOT #3438977) and operates 6 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Zapt Movers measures up
Across 772 reviews, Zapt Movers in Hayward, CA is rated 4.4/5 on Google (12 reviews) and 2/5 on Yelp (2 reviews), and has an A+ rating from the Better Business Bureau.
Zapt Movers ranks #134 out of 1154 movers in California with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.2
Google rating
Based on 12 reviews
Yelp rating
Based on 2 reviews
Better Business Bureau
Based on BBB profile
Is Zapt Movers moveBuddha Certified?
Zapt Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Zapt Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Zapt Movers?
Out of 772 verified reviews, 90% of customers left a positive review about Zapt Movers in Hayward, CA. 9.3% of reviews are negative and 0.8% are neutral. Zapt Movers has a 1% lower positive review percentage than the average California moving company (90% vs the California state average of 91%).
- Positive89.9%(694)
- Neutral0.8%(6)
- Negative9.3%(72)
Based on 772 reviews across Google, Yelp, and other review sites.
What customers like about Zapt Movers
Affordable rates
Many reviewers found Zapt Movers to be more budget-friendly than competitors without sacrificing quality.
Good communication
Reviewers frequently mention clear, consistent updates from Zapt Movers throughout the moving process.
Quick moving process
The team at Zapt Movers often gets the job done faster than expected, saving clients time.
Quick response times
Customer support at Zapt Movers was often noted for responding to questions or concerns almost immediately
Efficient service
Many customers praise Zapt Movers for completing moves smoothly and with minimal downtime.
What positive reviewers say
“I used Zapt’s local moving service for a two-bedroom apartment. The third-floor move had no elevator, but the movers worked efficiently and carefully. Everything arrived safely, the move was faster than expected, and pricing was more reasonable than other companies.”
Jooseong YunVerified ReviewerGoogle“This was the best moving experience I have ever had. They were fast and efficient, with incredible communication. They stuck to the estimated cost and were kind throughout the process.”
nina kiarashVerified ReviewerGoogle“Easy to book, and movers were right on time. They did the job expediently and even beat the estimated price. These are reliable and professional movers.”
Jeff ParkerVerified ReviewerGoogle“Zapt Movers was great! The movers were quick, efficient, and careful. They protected our belongings, nothing was damaged, and pricing was upfront with no hidden fees.”
Sammy MaesVerified ReviewerGoogle
What mixed reviewers say
“Management coordination caused a delay: the movers arrived around 5 p.m. for a 1–4 p.m. slot, with no update. Once they arrived, they packed efficiently and moved everything carefully and quickly.”
Ashwini KuradyVerified ReviewerGoogle“Zapt gave us a great quote, but the movers slowed down, an expensive item was lost, and communication required Google Translate. The move could have gone much more smoothly.”
John DixonVerified ReviewerGoogle“The move was well managed, but missing protection on two bookshelf legs led to scratches on the wood floor, discovered two days later.”
François CHALLETVerified ReviewerGoogle“Good experience except I was charged an unexpected fee at the end.”
Chinmay PatelVerified ReviewerGoogle
Most common complaints about Zapt Movers
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Zapt Movers clients.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
What negative reviewers say
“Numerous items arrived damaged, and at least one box was missing. The move was disorganized, with items from another customer included. Customer service offered excuses rather than meaningful assistance or accountability.”
Kodi HudsonVerified ReviewerGoogle“They quoted around $750, but the price rose to $1,241 before arrival. I was charged for both driving and labor, and the front desk was rude when I questioned the increase.”
Deja TateVerified ReviewerGoogle“Our move was scheduled for 1 p.m., but the arrival time kept moving to 3, 4, and 5 p.m. We received no proactive updates, and the company canceled after 6 p.m.”
Ashlea H.Verified ReviewerYelp“Furniture was scratched and damaged, and a two-bedroom move took 11.5 hours. When I questioned the invoice, the company became defensive instead of explaining the timing and billing clearly.”
Gaurav KhandelwalVerified ReviewerGoogle
Zapt Movers
4.42Hayward, CASince 2020
Save more than 30% on average by comparing movers before you book.
Zapt Movers
4.42
Hayward, CA · Since 2020
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Zapt Movers, then see how it compares with other top-rated movers in Hayward.
Compare prices side by side
See where Zapt Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Zapt Movers offer?
Zapt Movers offers full-service moving, local moves, and long-distance moves. It also provides commercial moves, small moves, and packing.
Services offered
Is Zapt Movers licensed and insured?
Federally licensed, operating authority active
US DOT 3438977 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Zapt Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 3438977, as CPL LLC, and its operating status is currently active. It also holds a California intrastate license, number CAL-T0192235.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Zapt Movers holds. Ask for a certificate of insurance before you book.
- State license number
- CAL-T0192235Issued by California. Covers moves within the state, which the FMCSA does not
- Registered legal name
- CPL LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 6Power units reported to the FMCSA
- Miles driven
- 55,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- May 2026
How much does Zapt Movers cost?
Zapt Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Zapt Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Zapt Movers is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Zapt Movers offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Zapt Movers accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Zapt Movers also offers discounts on request. It also lists: Move-now, pay-later financing is available through Afterpay and Wisetack, including interest-free Afterpay installments and Wisetack rates starting at 0% APR. Ask what you qualify for and how much you could save before you book.
How Zapt Movers compares with the top 5 Hayward movers
With a moveBuddha score of 4.42 out of 5, Zapt Movers places third when ranked against the five highest-scoring Hayward moving companies, just behind Chipman Relocation & Logistics and level on score with NC Moving & Storage Solutions but with more reviews. Zapt Movers has more reviews than any of them, at 772. Where Zapt Movers falls behind is industry experience, with the lowest industry experience score in the group.
The five highest-scoring local movers near Hayward, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Upline MovingHayward | 4.48 | 641 | 4.4 | 4.3 | — |
| 2 | Chipman Relocation & LogisticsHayward | 4.44 | 254 | 4.2 | 3.6 | A+ |
| 3 | Zapt MoversThis mover · ranks #3 | 4.42 | 772 | 4.4 | 2.0 | A+ |
| 4 | NC Moving & Storage SolutionsHayward | 4.42 | 46 | 4.6 | 2.7 | A+ |
| 5 | NOR-CAL Moving ServicesHayward | 4.38 | 345 | — | 3.0 | A+ |
| 6 | Alexander's Mobility ServicesHayward | 4.34 | 134 | 4.4 | 2.1 | B- |
How does Zapt Movers compare to other California movers?
- moveBuddha score#134 of 1154(better than average)
4.42vs 3.68 avg
Zapt Movers scores 4.42, above the California average of 3.68, and ranks #134 of 1154 California movers.
- Positive reviews#753 of 1154(worse than average)
90%vs 91% avg
Zapt Movers has 90% positive reviews, below the California average of 91%, and ranks #753 of 1154 California movers.
- Negative reviews#770 of 1154(worse than average)
9%vs 8% avg
Zapt Movers has 9% negative reviews, above the California average of 8%, and ranks #770 of 1154 California movers. A lower percentage is better.
- Reviews analyzed#99 of 1154(better than average)
772vs 268 avg
Zapt Movers has 772 reviews analyzed, above the California average of 268, and ranks #99 of 1154 California movers.
- Yelp rating#344 of 1154(worse than average)
2.0vs 4.3 avg
Zapt Movers has a Yelp rating of 2.0, below the California average of 4.3, and ranks #344 of 1154 California movers.
- Years in business#354 of 1154(worse than average)
6 yearsvs 23 years avg
Zapt Movers has been in business for 6 years, below the California average of 23 years, and ranks #354 of 1154 California movers.
| Metric | This moverZapt Movers | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#134 of 1154 in California | 4.42 | 3.68 | #134 of 1154 | +0.74(better than average) |
| Positive reviews#753 of 1154 in California | 90% | 91% | #753 of 1154 | −1 pts(worse than average) |
| Negative reviewsLower is better#770 of 1154 in California | 9% | 8% | #770 of 1154 | +1 pts(worse than average) |
| Reviews analyzed#99 of 1154 in California | 772 | 268 | #99 of 1154 | +504(better than average) |
| Yelp ratingBased on only 2 reviews#344 of 1154 in California | 2.0 | 4.3 | #344 of 1154 | −2.3(worse than average) |
| Years in business#354 of 1154 in California | 6 years | 23 years | #354 of 1154 | −17(worse than average) |
Compared with 1154 California movers with moveBuddha profiles. Rank #1 is the best in California.
Zapt Movers
4.42Hayward, CASince 2020
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Zapt Movers, then see how it compares with other top-rated movers in Hayward.
Compare prices side by side
See where Zapt Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Zapt Movers
4.42
Hayward, CA · Since 2020
Final verdict: Zapt Movers
Zapt Movers earns a 4.42/5 moveBuddha Score and ranks #3 among Hayward movers, with 90% positive feedback across 772 customer reviews.
Customers consistently praise its affordable rates and good communication. It is best for customers prioritizing strong communication, efficient moves, and reliable service experience.
With 6 trucks and a track record dating to 2020, it has less history than the average California mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Zapt Movers
4.42
Hayward, CA · Since 2020
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Zapt Movers
- Phone
- (415) 843-2532
- Website
- zaptmovers.com
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.