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Castle Express Moving LLC review 2026 (Enfield, CT)

In business since 2012 · Updated

Castle Express Moving LLC, an Enfield, CT moving company, ranks #30 of 120 movers in Connecticut, with a moveBuddha rating of 4.36/5.

94% of Castle Express Moving LLC's 123 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.

In business since 2012, Castle Express Moving LLC holds active FMCSA registration (USDOT #2307446) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Castle Express Moving LLC measures up

Across 123 reviews, Castle Express Moving LLC in Enfield, CT is rated 4.9/5 on Google (141 reviews) and 3.9/5 on Yelp (7 reviews), and has an A+ rating from the Better Business Bureau.

Castle Express Moving LLC ranks #30 out of 120 movers in Connecticut with a moveBuddha Score of 4.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Google rating

    Based on 141 reviews
  • Yelp rating

    Why does the Yelp score look different?

    Castle Express Moving LLC has a 3.9 rating on Yelp across 7 reviews, noticeably lower than its 4.9 on Google (141 reviews) and its A+ rating at the BBB.

    Yelp volume is low, so a small number of negative reviews has an outsized effect.

    We weight the much larger Google sample more heavily, but flag the Yelp score transparently so you can judge for yourself.

    If you’re comparing movers, get a free Castle Express Moving LLC quote and see how their price and responsiveness feel in practice.

    Based on 7 reviews
  • Better Business Bureau

    Based on BBB profile
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Is Castle Express Moving LLC moveBuddha Certified?

Castle Express Moving LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Castle Express Moving LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Castle Express Moving LLC?

Out of 123 verified reviews, 94% of customers left a positive review about Castle Express Moving LLC in Enfield, CT. 4.9% of reviews are negative and 0.8% are neutral. Castle Express Moving LLC has a 4% higher positive review percentage than the average Connecticut moving company (94% vs the Connecticut state average of 90%).

  • Positive94.3%(116)
  • Neutral0.8%(1)
  • Negative4.9%(6)

Based on 123 reviews across Google, Yelp, and other review sites.

What customers like about Castle Express Moving LLC

  • Affordable rates

    Many reviewers found Castle Express Moving LLC to be more budget-friendly than competitors without sacrificing quality.

  • Flexibility

    Clients liked that Castle Express Moving LLC was willing to adjust schedules or accommodate last-minute changes.

  • Consistency and follow-up

    Reviewers liked that Castle Express Moving LLC stayed in touch before and after the move to ensure everything went smoothly.

  • Efficient service

    Many customers praise Castle Express Moving LLC for completing moves smoothly and with minimal downtime.

  • Good communication

    Reviewers frequently mention clear, consistent updates from Castle Express Moving LLC throughout the moving process.

What positive reviewers say

  • “Castle Express Moving & Storage was fast & easy to book the local move, and the rate was very reasonable.”

    GoogleVerified Reviewer
  • “Communication was quick with getting the quote, scheduling the move and for getting supplies. Castle Express was able to hold our stuff an extra night and were very accommodating with rescheduling our unload.”

    GoogleVerified Reviewer
  • “Penny was clear on the process and helpful in getting the move on the books. At 8:30 they called to let me know they would be here at 9:30 and that is exactly when they arrived.”

    GoogleVerified Reviewer
  • “great communication with owner, kept us updated, movers showed up on time, and worked quickly and were efficientโ€ฆ”

    GoogleVerified Reviewer
  • “Absolutely first-rate and cheaper than the two other estimates I sought. Showed up on time, were friendly, and took great care with our belongings.”

    John RamsburghVerified ReviewerGoogle

What mixed reviewers say

  • “Movers were friendly, but they arrived 45 min outside of the agreed upon window. The crew did not use moving blankets until I asked, which unfortunately after a marking was made on the unwrapped couch.”

    GoogleVerified Reviewer

Most common complaints about Castle Express Moving LLC

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Unprofessional behavior

    Complaints included movers using foul language, showing up late, or acting inappropriately.

  • Inaccurate estimates

    Estimates from Castle Express Moving LLC were sometimes way off from what customers were ultimately billed.

What negative reviewers say

  • “They quoted me 340 and at the end of the move they wanted almost 600 because the job took longer. My armoire was all knocked up along with my bedroom set.”

    GoogleVerified Reviewer
  • “Used Castle Express, Furniture was damaged items were missing notified the owner Joe who provided no help whatsoever just excuses. Would definitely not recommend.”

    GoogleVerified Reviewer
  • “Very slow: took half hour just folding blankets in the truck, one of the three guys was on the phone texting 1/3 of the time.”

    GoogleVerified Reviewer

Castle Express Moving LLC

4.36Enfield, CTSince 2012

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What services does Castle Express Moving LLC offer?

Castle Express Moving LLC handles local moves and long-distance moves from Enfield, CT, with services including small moves, estate moves, and senior moves.

Services offered

Is Castle Express Moving LLC licensed and insured?

Federally licensed, operating authority active

US DOT 2307446 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Castle Express Moving LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 2307446, and its operating status is currently active. It also holds a Connecticut intrastate license, number CT Permit C-1768.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Castle Express Moving LLC holds. Ask for a certificate of insurance before you book.

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State license number
CT Permit C-1768Issued by Connecticut. Covers moves within the state, which the FMCSA does not
Doing business as
CASTLE EXPRESS MOVINGTrade name on file with the FMCSA
FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
Trucks registered
3Power units reported to the FMCSA
Miles driven
40,000Reported to the FMCSA for 2024
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
July 2026

How much does Castle Express Moving LLC cost?

Castle Express Moving LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Connecticut, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400โ€“$750 for a studio or 1-bedroom, $850โ€“$1,750 for a 2-3 bedroom, and $1,700โ€“$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500โ€“$7,500.

What similar movers typically bill for a local move

Full-service Connecticut moving companies similar to Castle Express Moving LLC typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400โ€“$7503โ€“5 hours, 2 movers
2-3 bedrooms$850โ€“$1,7505โ€“8 hours, 2โ€“3 movers
4+ bedrooms$1,700โ€“$3,4008โ€“12 hours, 3โ€“4 movers

What similar movers typically bill for a long-distance move

Castle Express Moving LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Connecticut moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500โ€“1,000 mi$4,500โ€“$7,500
4+ bedrooms500โ€“1,000 mi$7,000โ€“$11,500

What payment options and discounts does Castle Express Moving LLC offer?

Accepts
Credit Cards
Deposit
Not listed, so ask
Discounts
Mover’s own offer

Castle Express Moving LLC accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

Castle Express Moving LLC also offers discounts on request. It also lists: First month of storage is free when storage is part of a move. Ask what you qualify for and how much you could save before you book.

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How Castle Express Moving LLC compares with other local movers

With a moveBuddha score of 4.36 out of 5, Castle Express Moving LLC places fourth when ranked against the four top-rated movers in the Enfield area, 0.06 points behind Castle Express Moving & Storage LLC and level on score with Pioneer Moving Group but with more reviews. At 123 reviews, Castle Express Moving LLC has fewer reviews than three of the four. Where Castle Express Moving LLC falls behind is website, with the lowest website score in the group.

The four highest-scoring nearby movers, by moveBuddha score.

#MoverScoreReviews
1RT RelocationCheshire4.76815
2Greene Moving & StorageManchester4.50239
3Castle Express Moving & Storage LLCEnfield4.42226
4Castle Express Moving LLCThis mover ยท ranks #44.36123
5Pioneer Moving GroupChicopee4.36108

How does Castle Express Moving LLC compare to other Connecticut movers?

  • moveBuddha score#30 of 120(better than average)

    4.36vs 3.80 avg

    Castle Express Moving LLC scores 4.36, above the Connecticut average of 3.80, and ranks #30 of 120 Connecticut movers.

  • Positive reviews#49 of 120(better than average)

    94%vs 90% avg

    Castle Express Moving LLC has 94% positive reviews, above the Connecticut average of 90%, and ranks #49 of 120 Connecticut movers.

  • Negative reviews#49 of 120(better than average)

    5%vs 9% avg

    Castle Express Moving LLC has 5% negative reviews, below the Connecticut average of 9%, and ranks #49 of 120 Connecticut movers. A lower percentage is better.

  • Reviews analyzed#45 of 120(worse than average)

    123vs 199 avg

    Castle Express Moving LLC has 123 reviews analyzed, below the Connecticut average of 199, and ranks #45 of 120 Connecticut movers.

  • Yelp rating#16 of 120(better than average)

    3.9vs 3.3 avg

    Castle Express Moving LLC has a Yelp rating of 3.9, above the Connecticut average of 3.3, and ranks #16 of 120 Connecticut movers.

  • Years in business#34 of 120(worse than average)

    14 yearsvs 35 years avg

    Castle Express Moving LLC has been in business for 14 years, below the Connecticut average of 35 years, and ranks #34 of 120 Connecticut movers.

MetricThis moverConnecticut avg
moveBuddha score#30 of 120 in Connecticut4.363.80
Positive reviews#49 of 120 in Connecticut94%90%
Negative reviewsLower is better#49 of 120 in Connecticut5%9%
Reviews analyzed#45 of 120 in Connecticut123199
Yelp ratingBased on only 7 reviews#16 of 120 in Connecticut3.93.3
Years in business#34 of 120 in Connecticut14 years35 years

Compared with 120 Connecticut movers with moveBuddha profiles. Rank #1 is the best in Connecticut.

Castle Express Moving LLC

4.36Enfield, CTSince 2012

Save more than 30% on average by comparing movers before you book.

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Final verdict: Castle Express Moving LLC

Castle Express Moving LLC earns a 4.36/5 moveBuddha Score and ranks #30 among Connecticut movers, with 94% positive feedback across 123 customer reviews.

Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.

With 3 trucks and a track record dating to 2012, it has less history than the average Connecticut mover, and the most common complaint is damage to items.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Castle Express Moving LLC

Enfield, CT ยท Since 2012

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Connecticut moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Castle Express Moving LLC
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