Castle Express Moving & Storage LLC review 2026 (Enfield, CT)
In business since 2012 · Updated
Castle Express Moving & Storage LLC, an Enfield, CT moving company, ranks #23 of 118 movers in Connecticut, with a moveBuddha rating of 4.42/5.
96% of Castle Express Moving & Storage LLC's 226 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
Castle Express Moving & Storage LLC has been in business since 2012. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Castle Express Moving & Storage LLC measures up
Across 226 reviews, Castle Express Moving & Storage LLC in Enfield, CT is rated 4.9/5 on Google (184 reviews) and 3.7/5 on Yelp (3 reviews), and has an A rating from the Better Business Bureau.
Castle Express Moving & Storage LLC ranks #23 out of 118 movers in Connecticut with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.2
Google rating
Based on 184 reviews
Yelp rating
Based on 3 reviews
Better Business Bureau
Based on BBB profile
Is Castle Express Moving & Storage LLC moveBuddha Certified?
Castle Express Moving & Storage LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Castle Express Moving & Storage LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Castle Express Moving & Storage LLC?
Out of 226 verified reviews, 96% of customers left a positive review about Castle Express Moving & Storage LLC in Enfield, CT. 3.1% of reviews are negative and 1.3% are neutral. Castle Express Moving & Storage LLC has a 6% higher positive review percentage than the average Connecticut moving company (96% vs the Connecticut state average of 90%).
- Positive95.6%(216)
- Neutral1.3%(3)
- Negative3.1%(7)
Based on 226 reviews across Google, Yelp, and other review sites.
What customers like about Castle Express Moving & Storage LLC
Affordable rates
Many reviewers found Castle Express Moving & Storage LLC to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Castle Express Moving & Storage LLC was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Castle Express Moving & Storage LLC stayed in touch before and after the move to ensure everything went smoothly.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Castle Express Moving & Storage LLC.
Efficient service
Many customers praise Castle Express Moving & Storage LLC for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Castle Express handled our out-of-state move, five months of storage, and delivery without a hiccup. The team was seamless, on time, careful, efficient, and flexible when plans changed.”
Brett RalphVerified ReviewerGoogle“They booked us with less than a full day's notice, communicated well, provided an accurate estimate, and arranged storage on short notice. The movers were fast and helpful.”
MartyVerified ReviewerGoogle“Penny answered questions, and the movers were prompt, courteous, and professional. Their prices were the best I found after researching several quotes.”
Amanda MillimanVerified ReviewerGoogle“Monique provided clear, transparent estimates with no hidden fees. Dylan and Rafael arrived on time, communicated their ETA, worked efficiently, and carefully wrapped antique furniture.”
Anne RVerified ReviewerGoogle
What mixed reviewers say
“After two excellent office moves, this one fell short: only two of three movers arrived 30 minutes late, took lengthy breaks, and could not move key furniture. The price was fair, but service lacked.”
Law Offices of James F. Aspell, P.CVerified ReviewerGoogle“On one move, movers were friendly, efficient, and under budget, but the sofa was damaged. On the next, they arrived 45 minutes late and used blankets only after I asked, leaving a mark.”
Neil CardwellVerified ReviewerGoogle“Ehh…”
Joseph TellaVerified ReviewerGoogle
Most common complaints about Castle Express Moving & Storage LLC
Damage to items
Some customers reported that items were damaged during packing or loading.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Castle Express Moving & Storage LLC clients.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“They quoted $340, then wanted nearly $600 because the job took longer. The crew moved slowly, ignored my mattress cover request, and damaged my armoire and bedroom set.”
Kerry BrockVerified ReviewerGoogle“The crew was very slow and one worker spent much of the time texting. They chipped a chest, scratched a ping-pong table, and broke a desk; communication with the owner was unpleasant.”
Lina LiVerified ReviewerGoogle“They damaged furniture, ripped a new mattress, and damaged wood trim. The crew had a terrible attitude, lacked a charged drill, and one worker made aggressive comments.”
MaryKay H.Verified ReviewerYelp“The crew arrived late and loaded items without wrapping them. After taking possession of our belongings, the owner demanded double the original price and provided poor communication.”
Kara FearnVerified ReviewerGoogle“The quote was 50%-60% higher than another reputable company, and the receptionist was frustrating, not concise, or professional.”
Dennis J.Verified ReviewerGoogle
Castle Express Moving & Storage LLC
4.42Enfield, CTSince 2012
Save more than 30% on average by comparing movers before you book.
Castle Express Moving & Storage LLC
4.42
Enfield, CT · Since 2012
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Castle Express Moving & Storage LLC, then see how it compares with other top-rated movers in Enfield.
Compare prices side by side
See where Castle Express Moving & Storage LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Castle Express Moving & Storage LLC offer?
Castle Express Moving & Storage LLC handles local moves and long-distance moves from Enfield, CT, with services including small moves, senior moves, and packing.
Services offered
Is Castle Express Moving & Storage LLC licensed and insured?
Registered with the FMCSA
US DOT 2307446. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Castle Express Moving & Storage LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 2307446. It also holds a Connecticut intrastate license, number CT Permit C-1768.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Castle Express Moving & Storage LLC holds. Ask for a certificate of insurance before you book.
- State license number
- CT Permit C-1768Issued by Connecticut. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Castle Express Moving & Storage LLC cost?
Castle Express Moving & Storage LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Connecticut, you can expect to pay approximately $128/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Connecticut moving companies similar to Castle Express Moving & Storage LLC typically bill the amounts below using a $128/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Castle Express Moving & Storage LLC offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Connecticut moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Castle Express Moving & Storage LLC offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Castle Express Moving & Storage LLC does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Castle Express Moving & Storage LLC also offers discounts on request. It also lists: First month of storage is free when storage is part of a move. Referral rewards are mentioned, but no specific discount details are provided. Ask what you qualify for and how much you could save before you book.
How Castle Express Moving & Storage LLC compares with other local movers
With a moveBuddha score of 4.42 out of 5, Castle Express Moving & Storage LLC places third when ranked against the four highest-scoring moving companies near Enfield, 0.08 points behind Greene Moving & Storage and 0.06 points ahead of Castle Express Moving LLC. Where Castle Express Moving & Storage LLC falls behind is industry experience, with an industry experience score that trails three of the four.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | RT RelocationCheshire | 4.76 | 815 | 4.8 | 3.5 | A+ |
| 2 | Greene Moving & StorageManchester | 4.50 | 239 | 4.7 | 4.7 | A+ |
| 3 | Castle Express Moving & Storage LLCThis mover · ranks #3 | 4.42 | 226 | 4.9 | 3.7 | A |
| 4 | Castle Express Moving LLCEnfield | 4.36 | 123 | 4.9 | 3.9 | A+ |
| 5 | Pioneer Moving GroupChicopee | 4.36 | 108 | 5.0 | 5.0 | A+ |
How does Castle Express Moving & Storage LLC compare to other Connecticut movers?
- moveBuddha score#23 of 118(better than average)
4.42vs 3.81 avg
Castle Express Moving & Storage LLC scores 4.42, above the Connecticut average of 3.81, and ranks #23 of 118 Connecticut movers.
- Positive reviews#43 of 118(better than average)
96%vs 90% avg
Castle Express Moving & Storage LLC has 96% positive reviews, above the Connecticut average of 90%, and ranks #43 of 118 Connecticut movers.
- Negative reviews#41 of 118(better than average)
3%vs 9% avg
Castle Express Moving & Storage LLC has 3% negative reviews, below the Connecticut average of 9%, and ranks #41 of 118 Connecticut movers. A lower percentage is better.
- Reviews analyzed#28 of 118(better than average)
226vs 200 avg
Castle Express Moving & Storage LLC has 226 reviews analyzed, above the Connecticut average of 200, and ranks #28 of 118 Connecticut movers.
- Yelp rating#20 of 118(better than average)
3.7vs 3.3 avg
Castle Express Moving & Storage LLC has a Yelp rating of 3.7, above the Connecticut average of 3.3, and ranks #20 of 118 Connecticut movers.
- Years in business#35 of 118(worse than average)
14 yearsvs 35 years avg
Castle Express Moving & Storage LLC has been in business for 14 years, below the Connecticut average of 35 years, and ranks #35 of 118 Connecticut movers.
| Metric | This moverCastle Express Moving & Storage LLC | Connecticut avg | Connecticut rank | Difference |
|---|---|---|---|---|
| moveBuddha score#23 of 118 in Connecticut | 4.42 | 3.81 | #23 of 118 | +0.61(better than average) |
| Positive reviews#43 of 118 in Connecticut | 96% | 90% | #43 of 118 | +6 pts(better than average) |
| Negative reviewsLower is better#41 of 118 in Connecticut | 3% | 9% | #41 of 118 | −6 pts(better than average) |
| Reviews analyzed#28 of 118 in Connecticut | 226 | 200 | #28 of 118 | +26(better than average) |
| Yelp ratingBased on only 3 reviews#20 of 118 in Connecticut | 3.7 | 3.3 | #20 of 118 | +0.4(better than average) |
| Years in business#35 of 118 in Connecticut | 14 years | 35 years | #35 of 118 | −21(worse than average) |
Compared with 118 Connecticut movers with moveBuddha profiles. Rank #1 is the best in Connecticut.
Castle Express Moving & Storage LLC
4.42Enfield, CTSince 2012
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Castle Express Moving & Storage LLC, then see how it compares with other top-rated movers in Enfield.
Compare prices side by side
See where Castle Express Moving & Storage LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Castle Express Moving & Storage LLC
4.42
Enfield, CT · Since 2012
Final verdict: Castle Express Moving & Storage LLC
Castle Express Moving & Storage LLC earns a 4.42/5 moveBuddha Score and ranks #23 among Connecticut movers, with 96% positive feedback across 226 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 2012, it has less history than the average Connecticut mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Castle Express Moving & Storage LLC
4.42
Enfield, CT · Since 2012
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Connecticut moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Castle Express Moving & Storage LLC
- Phone
- (888) 553-4503
- Website
- castleexpressmoving.com
Helpful Connecticut moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.