Planes Moving & Storage Company review 2026 (Aurora, IL)
In business since 1999 · Updated
Planes Moving & Storage Company, an Aurora, IL moving company, ranks #64 of 305 movers in Illinois, with a moveBuddha rating of 4.34/5.
89% of Planes Moving & Storage Company's 385 verified customer reviews are positive. Customers most often praise its good communication, while the most common complaint involves damage to items.
Planes Moving & Storage Company has been in business since 1999. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Planes Moving & Storage Company measures up
Across 385 reviews, Planes Moving & Storage Company in Aurora, IL is rated 3/5 on Yelp (20 reviews), and has an A+ rating from the Better Business Bureau.
Planes Moving & Storage Company ranks #64 out of 305 movers in Illinois with a moveBuddha Score of 4.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.34.
- Website
- 5.0
- Industry experience
- 5.0
- Brand
- 4.5
- Customer service
- 4.4
- Review quality
- 3.8
Yelp rating
Based on 20 reviews
Better Business Bureau
Based on BBB profile
Is Planes Moving & Storage Company moveBuddha Certified?
Planes Moving & Storage Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Planes Moving & Storage Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Planes Moving & Storage Company?
Out of 385 verified reviews, 89% of customers left a positive review about Planes Moving & Storage Company in Aurora, IL. 8.6% of reviews are negative and 2.1% are neutral. Planes Moving & Storage Company matches the average Illinois moving company's positive review percentage (89% vs the Illinois state average of 89%).
- Positive89.4%(344)
- Neutral2.1%(8)
- Negative8.6%(33)
Based on 385 reviews across Google, Yelp, and other review sites.
What customers like about Planes Moving & Storage Company
Good communication
Reviewers frequently mention clear, consistent updates from Planes Moving & Storage Company throughout the moving process.
Efficient service
Many customers praise Planes Moving & Storage Company for completing moves smoothly and with minimal downtime.
Professional and polite staff
Customers say the Planes Moving & Storage Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Quick moving process
The team at Planes Moving & Storage Company often gets the job done faster than expected, saving clients time.
Respectful of property
Customers appreciated how carefully Planes Moving & Storage Company's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“My move team was very professional and hard working. They really helped me to organize my household so I can effectively unpack.”
YelpVerified Reviewer “Communication was excellent. They led us through the process and everything arrived after our cross country move in the same condition. I would highly recommend.”
Jordan TempletonVerified ReviewerGoogle“Movers showed up early for both pick up and drop off. All employees were professional and efficient. Communication was excellent with prompt answers to questions and check in from our moving coordinator.”
Monica VorisekVerified ReviewerGoogle“The move team headed by the driver, Dan, was exceptional. They were professional, respectful of our property and home, hard working and friendly.”
Steven MonahanVerified ReviewerGoogle
What mixed reviewers say
“Loading was prompt, on time and no damage. The 8-day delivery window was a nightmare, and the requested delivery date meant little. Unloading went well with minimal damage.”
Kenneth MillerVerified ReviewerGoogle“Everything started out great. Parts to reassemble my bed are still missing after a week, and the third-party company charged to uncrate my TV.”
Judi HarrisVerified ReviewerGoogle“During delivery, items were missing, furniture had large chips, and couches and dining chairs were poorly wrapped with dust and marks.”
Jennifer LevinVerified ReviewerGoogle
Most common complaints about Planes Moving & Storage Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Inaccurate estimates
Estimates from Planes Moving & Storage Company were sometimes way off from what customers were ultimately billed.
Broken promises
Customers noted instances where Planes Moving & Storage Company failed to deliver on services that were initially guaranteed.
What negative reviewers say
“We were quoted about $5k for our move and the final invoice was $1k more than the quote. I received a small credit, but it was not enough.”
YelpVerified Reviewer “They lost screws I needed for my desk that they took apart for the move and also broke 3 drawers when they were taking my dresser apart. The unloading team left without reassembling my furniture.”
Christian ProvenzaVerified ReviewerGoogle“All of the information shared with us by our salesman was factually incorrect and misleading. We were told the movers would pack and move everything, but extra fees were required.”
Tim KolarVerified ReviewerGoogle“Our driver advised us he would deliver our goods 2 or 3 days after our load date, but this turned into 1 week after our load date. Many items were either broken or lost.”
Monkey MommyVerified ReviewerGoogle
Planes Moving & Storage Company
4.34Aurora, ILSince 1999
Save more than 30% on average by comparing movers before you book.
Planes Moving & Storage Company
4.34
Aurora, IL · Since 1999
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Planes Moving & Storage Company, then see how it compares with other top-rated movers in Aurora.
Compare prices side by side
See where Planes Moving & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Planes Moving & Storage Company offer?
Planes Moving & Storage Company offers packing, unpacking, and fragile-only packing, plus storage and climate-controlled storage.
Services offered
Is Planes Moving & Storage Company licensed and insured?
Registered with the FMCSA
US DOT 1458935. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Planes Moving & Storage Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1458935. It also holds a Illinois intrastate license, number 7545.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Planes Moving & Storage Company holds. Ask for a certificate of insurance before you book.
- State license number
- 7545Issued by Illinois. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Planes Moving & Storage Company cost?
Planes Moving & Storage Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to Planes Moving & Storage Company typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Planes Moving & Storage Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Planes Moving & Storage Company offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
Planes Moving & Storage Company accepts credit cards. A deposit is required to book. Planes Moving & Storage Company's terms: Unless the Quote provides otherwise, a 25% deposit is required before services begin. Credit card payments incur an additional 3% transaction fee.
How Planes Moving & Storage Company compares with other local movers
With a moveBuddha score of 4.34 out of 5, Planes Moving & Storage Company trails the five highest-scoring moving companies near Aurora, 0.08 points behind M.K. Movers Inc.. Where Planes Moving & Storage Company falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Good Move Movers, Inc.Elmhurst | 4.64 | 488 | 4.8 | 4.6 | A+ |
| 2 | Mighty Moving & StorageBartlett | 4.62 | 178 | 4.8 | 4.5 | A+ |
| 3 | TWO MEN AND A TRUCKNorth Aurora | 4.52 | 477 | 4.8 | 4.5 | A+ |
| 4 | Amenity Moving & Storage, Inc.Plainfield | 4.52 | 213 | 5.0 | 4.8 | A+ |
| 5 | M.K. Movers Inc.Batavia | 4.42 | 284 | 4.8 | 4.1 | A+ |
| 6 | Planes Moving & Storage CompanyThis mover · ranks #6 | 4.34 | 385 | — | 3.0 | A+ |
How does Planes Moving & Storage Company compare to other Illinois movers?
- moveBuddha score#64 of 305(better than average)
4.34vs 3.70 avg
Planes Moving & Storage Company scores 4.34, above the Illinois average of 3.70, and ranks #64 of 305 Illinois movers.
- Positive reviews#178 of 305(level with average)
89%vs 89% avg
Planes Moving & Storage Company has 89% positive reviews, in line with the Illinois average of 89%, and ranks #178 of 305 Illinois movers.
- Negative reviews#168 of 305(better than average)
9%vs 11% avg
Planes Moving & Storage Company has 9% negative reviews, below the Illinois average of 11%, and ranks #168 of 305 Illinois movers. A lower percentage is better.
- Reviews analyzed#73 of 305(better than average)
385vs 378 avg
Planes Moving & Storage Company has 385 reviews analyzed, above the Illinois average of 378, and ranks #73 of 305 Illinois movers.
- Yelp rating#65 of 305(worse than average)
3.0vs 3.5 avg
Planes Moving & Storage Company has a Yelp rating of 3.0, below the Illinois average of 3.5, and ranks #65 of 305 Illinois movers.
- Years in business#43 of 305(worse than average)
27 yearsvs 32 years avg
Planes Moving & Storage Company has been in business for 27 years, below the Illinois average of 32 years, and ranks #43 of 305 Illinois movers.
| Metric | This moverPlanes Moving & Storage Company | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#64 of 305 in Illinois | 4.34 | 3.70 | #64 of 305 | +0.64(better than average) |
| Positive reviews#178 of 305 in Illinois | 89% | 89% | #178 of 305 | ±0 pts |
| Negative reviewsLower is better#168 of 305 in Illinois | 9% | 11% | #168 of 305 | −2 pts(better than average) |
| Reviews analyzed#73 of 305 in Illinois | 385 | 378 | #73 of 305 | +7(better than average) |
| Yelp ratingBased on only 20 reviews#65 of 305 in Illinois | 3.0 | 3.5 | #65 of 305 | −0.5(worse than average) |
| Years in business#43 of 305 in Illinois | 27 years | 32 years | #43 of 305 | −5(worse than average) |
Compared with 305 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
Planes Moving & Storage Company
4.34Aurora, ILSince 1999
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Planes Moving & Storage Company, then see how it compares with other top-rated movers in Aurora.
Compare prices side by side
See where Planes Moving & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Planes Moving & Storage Company
4.34
Aurora, IL · Since 1999
Final verdict: Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.34/5 moveBuddha Score and ranks #64 among Illinois movers, with 89% positive feedback across 385 customer reviews.
Customers consistently praise its good communication and efficient service. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With a track record dating to 1999, it has less history than the average Illinois mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Planes Moving & Storage Company
4.34
Aurora, IL · Since 1999
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Planes Moving & Storage Company
- Phone
- (630) 599-8733
- Website
- teamplanes.com
Other Planes Moving & Storage Company locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.