Planes Moving & Storage Company review 2026 (Indianapolis, IN)
In business since 1921 · Updated
Planes Moving & Storage Company, an Indianapolis, IN moving company, ranks #11 of 128 movers in Indiana, with a moveBuddha rating of 4.42/5.
95% of Planes Moving & Storage Company's 1,017 verified customer reviews are positive. Customers most often praise its organized packing, while the most common complaint involves damage to items.
Planes Moving & Storage Company has been in business since 1921. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Planes Moving & Storage Company measures up
Across 1,017 reviews, Planes Moving & Storage Company in Indianapolis, IN is rated 4.9/5 on Google (958 reviews) and 2.3/5 on Yelp (21 reviews), and has an A+ rating from the Better Business Bureau.
Planes Moving & Storage Company ranks #11 out of 128 movers in Indiana with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Brand
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.2
- Website
- 4.0
Google rating
Based on 958 reviews
Yelp rating
Based on 21 reviews
Better Business Bureau
Based on BBB profile
Is Planes Moving & Storage Company moveBuddha Certified?
Planes Moving & Storage Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Planes Moving & Storage Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Planes Moving & Storage Company?
Out of 1,017 verified reviews, 95% of customers left a positive review about Planes Moving & Storage Company in Indianapolis, IN. 3.3% of reviews are negative and 1.3% are neutral. Planes Moving & Storage Company has a 10% higher positive review percentage than the average Indiana moving company (95% vs the Indiana state average of 85%).
- Positive95.4%(970)
- Neutral1.3%(13)
- Negative3.3%(34)
Based on 1,017 reviews across Google, Yelp, and other review sites.
What customers like about Planes Moving & Storage Company
Organized packing
Planes Moving & Storage Company is often recognized for labeling boxes clearly and packing with structure and care.
Quick moving process
The team at Planes Moving & Storage Company often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Planes Moving & Storage Company for completing moves smoothly and with minimal downtime.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Planes Moving & Storage Company.
Professional and polite staff
Customers say the Planes Moving & Storage Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Moving can be very stressful, but Planes Moving & Storage managed my move so well. I was kept up to date by phone, email, and text. The packing team did an amazing job with zero issues.”
DianeVerified ReviewerGoogle“The movers were prompt, courteous and efficient. They were respectful of my property and did an excellent job.”
Fred SeymourVerified ReviewerGoogle“I highly recommend Planes moving. They did a great job—they were quick, efficient and careful with my belongings. There was zero breakage! Very nice to work with.”
Cynthia MillerVerified ReviewerGoogle“The team provided us with outstanding service. They were responsive, timely, and extremely methodical with packing and loading. I was very impressed with their work ethic.”
Pernita MukesVerified ReviewerGoogle“The movers were friendly, respectful, quick, and gentle with our belongings. The 3rd party that Planes booked to crate a large terracotta art piece were great as well.”
Nathan PotterVerified ReviewerGoogle
What mixed reviewers say
“Coordination, communication, logistics, packing, moving, unloading, and unpacking were wonderful, but claims resolution was disappointing. The company denied a $795 wall and floor damage claim.”
John CooneyVerified ReviewerGoogle“The movers were late on pickup and delivery, several items were missing or damaged, and the company was slow to respond to my claim.”
Jodie ScruggsVerified ReviewerGoogle“The staff were friendly and efficient on moving day, but sales staff lacked billing knowledge, and workers used few blankets or plastic to protect furniture and walls.”
Jessica CrumlyVerified ReviewerGoogle“It initially seemed they did a good job, but furniture was damaged by poor padding and improper reassembly.”
Will HenningVerified ReviewerGoogle
Most common complaints about Planes Moving & Storage Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Lack of communication
Poor or inconsistent updates from Planes Moving & Storage Company left some customers feeling in the dark.
What negative reviewers say
“The movers arrived late, returned the next day, and communication was inadequate. Our belongings arrived three days late, and furniture was not assembled correctly.”
Brandon SchwartzVerified ReviewerGoogle“The crew was disorganized, did a terrible job packing and loading, and my items arrived with extensive damage; many items were missing. The driver stopped communicating with me.”
Aamir ZakariaVerified ReviewerGoogle“Planes damaged our refrigerator during the move and offered only $120 under basic coverage. They did not offer to repair or replace the damaged door.”
Tracy LaswellVerified ReviewerGoogle“The packing and moving crew itself were good, but the final bill came in nearly 12% higher than quoted. I would proceed with caution.”
Brian DonahueVerified ReviewerGoogle
Planes Moving & Storage Company
4.42Indianapolis, INSince 1921
Save more than 30% on average by comparing movers before you book.
Planes Moving & Storage Company
4.42
Indianapolis, IN · Since 1921
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Planes Moving & Storage Company, then see how it compares with other top-rated movers in Indianapolis.
Compare prices side by side
See where Planes Moving & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Planes Moving & Storage Company offer?
Beyond standard household moves, Planes Moving & Storage Company handles piano moving, fine art handling, and antique handling.
Services offered
- Full-service moving
- Local & in-state moving
- Long-distance moving
- International moving
- Office & commercial moving
- Small moves
- Senior moves
- Packing
- Unpacking
- Fragile-only packing
- Packing materials
- Custom crating
- Storage
- Climate-controlled storage
- Piano moving
- Fine art
- Antiques
- Junk removal
- Debris removal
- Shipment tracking
- Full valuation coverage
Is Planes Moving & Storage Company licensed and insured?
Registered with the FMCSA
US DOT 1415648. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Planes Moving & Storage Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1415648. It also holds a Indiana intrastate license, number 551232.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Planes Moving & Storage Company holds. Ask for a certificate of insurance before you book.
- State license number
- 551232Issued by Indiana. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Planes Moving & Storage Company cost?
Planes Moving & Storage Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Indiana, you can expect to pay approximately $138/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Indiana moving companies similar to Planes Moving & Storage Company typically bill the amounts below using a $138/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Planes Moving & Storage Company offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Indiana moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Planes Moving & Storage Company offer?
- Accepts
- Credit Cards
- Deposit
- Required to book
Planes Moving & Storage Company accepts credit cards. A deposit is required to book. Planes Moving & Storage Company's terms: Unless otherwise provided in the Quote, a 25% deposit is required before services begin.
How Planes Moving & Storage Company compares with the top 10 Indianapolis movers
Planes Moving & Storage Company places fifth among the top 10 Indianapolis moving companies with a moveBuddha score of 4.42 out of 5, 0.06 points behind Sherman Moving & Storage and 0.06 points ahead of Bellhop Moving. At 1,017 reviews, Planes Moving & Storage Company has more reviews than eight of the ten. Where Planes Moving & Storage Company falls behind is quote accuracy, with a quote accuracy score that trails eight of the ten.
The ten highest-scoring local movers near Indianapolis, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Leaders Moving & Storage Co.Indianapolis | 4.52 | 1,169 | 4.8 | 2.8 | A+ |
| 2 | Busy Bee MoversIndianapolis | 4.48 | 415 | 4.1 | 2.3 | A+ |
| 3 | Wheaton Moving & StorageIndianapolis | 4.48 | 248 | 4.2 | 1.8 | A+ |
| 4 | Sherman Moving & StorageIndianapolis | 4.48 | 100 | 4.0 | 3.0 | A+ |
| 5 | Planes Moving & Storage CompanyThis mover · ranks #5 | 4.42 | 1,017 | 4.9 | 2.3 | A+ |
| 6 | Bellhop MovingIndianapolis | 4.36 | 615 | 4.4 | 3.6 | F |
| 7 | College Hunks Hauling Junk & MovingIndianapolis | 4.36 | 287 | 4.6 | 3.4 | F |
| 8 | All My Sons Moving & StorageIndianapolis | 4.34 | 295 | 4.5 | 1.6 | A+ |
| 9 | My Movers Inc.Indianapolis | 4.34 | 262 | 4.7 | 4.3 | A+ |
| 10 | All My Sons Moving & StorageIndianapolis | 4.30 | 4,135 | 3.5 | 1.5 | A |
| 11 | You Move MeIndianapolis | 4.30 | 900 | 4.8 | 1.3 | — |
How does Planes Moving & Storage Company compare to other Indiana movers?
- moveBuddha score#11 of 128(better than average)
4.42vs 3.79 avg
Planes Moving & Storage Company scores 4.42, above the Indiana average of 3.79, and ranks #11 of 128 Indiana movers.
- Positive reviews#33 of 128(better than average)
95%vs 85% avg
Planes Moving & Storage Company has 95% positive reviews, above the Indiana average of 85%, and ranks #33 of 128 Indiana movers.
- Negative reviews#29 of 128(better than average)
3%vs 14% avg
Planes Moving & Storage Company has 3% negative reviews, below the Indiana average of 14%, and ranks #29 of 128 Indiana movers. A lower percentage is better.
- Reviews analyzed#8 of 128(better than average)
1,017vs 352 avg
Planes Moving & Storage Company has 1,017 reviews analyzed, above the Indiana average of 352, and ranks #8 of 128 Indiana movers.
- Yelp rating#39 of 128(worse than average)
2.3vs 3.0 avg
Planes Moving & Storage Company has a Yelp rating of 2.3, below the Indiana average of 3.0, and ranks #39 of 128 Indiana movers.
- Years in business#5 of 128(better than average)
105 yearsvs 36 years avg
Planes Moving & Storage Company has been in business for 105 years, above the Indiana average of 36 years, and ranks #5 of 128 Indiana movers.
| Metric | This moverPlanes Moving & Storage Company | Indiana avg | Indiana rank | Difference |
|---|---|---|---|---|
| moveBuddha score#11 of 128 in Indiana | 4.42 | 3.79 | #11 of 128 | +0.63(better than average) |
| Positive reviews#33 of 128 in Indiana | 95% | 85% | #33 of 128 | +10 pts(better than average) |
| Negative reviewsLower is better#29 of 128 in Indiana | 3% | 14% | #29 of 128 | −11 pts(better than average) |
| Reviews analyzed#8 of 128 in Indiana | 1,017 | 352 | #8 of 128 | +665(better than average) |
| Yelp ratingBased on only 21 reviews#39 of 128 in Indiana | 2.3 | 3.0 | #39 of 128 | −0.7(worse than average) |
| Years in business#5 of 128 in Indiana | 105 years | 36 years | #5 of 128 | +69(better than average) |
Compared with 128 Indiana movers with moveBuddha profiles. Rank #1 is the best in Indiana.
Planes Moving & Storage Company
4.42Indianapolis, INSince 1921
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Planes Moving & Storage Company, then see how it compares with other top-rated movers in Indianapolis.
Compare prices side by side
See where Planes Moving & Storage Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Planes Moving & Storage Company
4.42
Indianapolis, IN · Since 1921
Final verdict: Planes Moving & Storage Company
Planes Moving & Storage Company earns a 4.42/5 moveBuddha Score and ranks #5 among Indianapolis movers, with 95% positive feedback across 1,017 customer reviews.
Customers consistently praise its organized packing and quick moving process. It is best for customers prioritizing crew professionalism, efficient moves, and reliable service experience.
With a track record dating to 1921, it has more history than the average Indiana mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Planes Moving & Storage Company
4.42
Indianapolis, IN · Since 1921
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Indiana moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Planes Moving & Storage Company
- Phone
- (317) 751-9428
- Website
- teamplanes.com
Other Planes Moving & Storage Company locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.