Jones Movers review 2026 (Indianapolis, IN)
In business since 1966 · Updated
Jones Movers, an Indianapolis, IN moving company, ranks #29 of 137 movers in Indiana, with a moveBuddha rating of 4.28/5.
72% of Jones Movers' 65 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves misplaced or lost items.
Jones Movers has been in business since 1966. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Jones Movers measures up
Across 65 reviews, Jones Movers in Indianapolis, IN is rated 4.8/5 on Google (27 reviews) and 2.5/5 on Yelp (19 reviews), and has an A+ rating from the Better Business Bureau.
Jones Movers ranks #29 out of 137 movers in Indiana with a moveBuddha Score of 4.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.28.
- Customer service
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Website
- 4.0
- Review quality
- 3.8
Google rating
Based on 27 reviews
Yelp rating
Based on 19 reviews
Better Business Bureau
Based on BBB profile
Is Jones Movers moveBuddha Certified?
Jones Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Jones Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Jones Movers?
Out of 65 verified reviews, 72% of customers left a positive review about Jones Movers in Indianapolis, IN. 24.6% of reviews are negative and 3.1% are neutral. Jones Movers has a 13% lower positive review percentage than the average Indiana moving company (72% vs the Indiana state average of 85%).
- Positive72.3%(47)
- Neutral3.1%(2)
- Negative24.6%(16)
Based on 65 reviews across Google, Yelp, and other review sites.
What customers like about Jones Movers
Affordable rates
Many reviewers found Jones Movers to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Jones Movers was willing to adjust schedules or accommodate last-minute changes.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Jones Movers.
Quick moving process
The team at Jones Movers often gets the job done faster than expected, saving clients time.
Professional and polite staff
Customers say the Jones Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“I have used Jones Movers Inc several times and they are super affordable and very fast and professional. My stuff always arrives in one piece.”
Jenny LaceyVerified ReviewerGoogle“They did a great job! They were friendly, listened to our directions, and were efficient. I will definitely be telling friends and family about how great and reasonably priced they were.”
Rachel MacbethVerified ReviewerGoogle“My family hired Jones Movers this last weekend. They were very accommodating to my schedule, professional, fast, reliable, and very reasonable on pricing.”
YelpVerified Reviewer “Jones Movers were responsive, professional, reliable, and trustworthy. They went the extra mile and handled the move with great care.”
YelpVerified Reviewer
What mixed reviewers say
“They were on time and very careful with my boxes and furniture. The guys worked quickly, and were friendly/professional enough. Good rates. It was a decent experience.”
YelpVerified Reviewer “They were on time, efficient, and completed the work without damage. The rates were good, and the experience was professional, but there were no extra frills.”
YelpVerified Reviewer
Most common complaints about Jones Movers
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to items
Some customers reported that items were damaged during packing or loading.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
What negative reviewers say
“They broke furniture and I am still missing stuff. Owner Mike said 5 to 6 hrs, 3 men and a truck, but the total was $2,200. They stopped answering my calls.”
Joe kVerified ReviewerGoogle“Jones Movers was hired to do an eviction. They left personal belongings and valuable items behind; some items were broken, thrown in the trash, or placed on the curb. They did not return my calls.”
YelpVerified Reviewer “The movers damaged my bedroom door and frame, scratched my flat-screen TV, and left huge skid marks on my white mattress.”
YelpVerified Reviewer “They damaged my hardwood floor and said they would not cover it. The crew did not bring an appliance dolly.”
YelpVerified Reviewer
Jones Movers
4.28Indianapolis, INSince 1966
Save more than 30% on average by comparing movers before you book.
Jones Movers
4.28
Indianapolis, IN · Since 1966
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Jones Movers, then see how it compares with other top-rated movers in Indianapolis.
Compare prices side by side
See where Jones Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Jones Movers offer?
Jones Movers is a full-service local and long-distance mover in Indianapolis, IN, listing 8 services on moveBuddha, including small moves, packing, and unpacking.
Services offered
Is Jones Movers licensed and insured?
Registered with the FMCSA
US DOT 469168. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Jones Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 469168.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Jones Movers holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Jones Movers cost?
Jones Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Indiana, you can expect to pay approximately $138/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Indiana moving companies similar to Jones Movers typically bill the amounts below using a $138/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Jones Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Indiana moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Jones Movers offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- MilitarySeniorMover’s own offer
Jones Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Jones Movers also offers military and senior discounts. It also lists: Company states that additional discounts may be available; contact them for details. Ask what you qualify for and how much you could save before you book.
How Jones Movers compares with the top 10 Indianapolis movers
With a moveBuddha score of 4.28 out of 5, Jones Movers ranks #13 and falls short of the top 10 Indianapolis moving companies, 0.02 points behind All My Sons Moving & Storage, the tenth-placed mover. Jones Movers's score rests on 65 reviews, fewer than any of the ten. Where Jones Movers falls behind is industry experience, with an industry experience score that trails eight of the ten.
The ten highest-scoring local movers near Indianapolis, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Leaders Moving & Storage Co.Indianapolis | 4.52 | 1,169 | 4.8 | 2.8 | A+ |
| 2 | Busy Bee MoversIndianapolis | 4.48 | 415 | 4.1 | 2.3 | A+ |
| 3 | Wheaton Moving & StorageIndianapolis | 4.48 | 248 | 4.2 | 1.8 | A+ |
| 4 | Sherman Moving & StorageIndianapolis | 4.48 | 100 | 4.0 | 3.0 | A+ |
| 5 | Planes Moving & Storage CompanyIndianapolis | 4.42 | 1,017 | 4.9 | 2.3 | A+ |
| 6 | Bellhop MovingIndianapolis | 4.36 | 615 | 4.4 | 3.6 | F |
| 7 | College Hunks Hauling Junk & MovingIndianapolis | 4.36 | 287 | 4.6 | 3.4 | F |
| 8 | All My Sons Moving & StorageIndianapolis | 4.34 | 295 | 4.5 | 1.6 | A+ |
| 9 | My Movers Inc.Indianapolis | 4.34 | 262 | 4.7 | 4.3 | A+ |
| 10 | All My Sons Moving & StorageIndianapolis | 4.30 | 4,135 | 3.5 | 1.5 | A |
| 13 | Jones MoversThis mover · ranks #13 | 4.28 | 65 | 4.8 | 2.5 | A+ |
How does Jones Movers compare to other Indiana movers?
- moveBuddha score#29 of 137(better than average)
4.28vs 3.76 avg
Jones Movers scores 4.28, above the Indiana average of 3.76, and ranks #29 of 137 Indiana movers.
- Positive reviews#102 of 137(worse than average)
72%vs 85% avg
Jones Movers has 72% positive reviews, below the Indiana average of 85%, and ranks #102 of 137 Indiana movers.
- Negative reviews#100 of 137(worse than average)
25%vs 14% avg
Jones Movers has 25% negative reviews, above the Indiana average of 14%, and ranks #100 of 137 Indiana movers. A lower percentage is better.
- Reviews analyzed#88 of 137(worse than average)
65vs 339 avg
Jones Movers has 65 reviews analyzed, below the Indiana average of 339, and ranks #88 of 137 Indiana movers.
- Yelp rating#37 of 137(worse than average)
2.5vs 3.0 avg
Jones Movers has a Yelp rating of 2.5, below the Indiana average of 3.0, and ranks #37 of 137 Indiana movers.
- Years in business#15 of 137(better than average)
60 yearsvs 37 years avg
Jones Movers has been in business for 60 years, above the Indiana average of 37 years, and ranks #15 of 137 Indiana movers.
| Metric | This moverJones Movers | Indiana avg | Indiana rank | Difference |
|---|---|---|---|---|
| moveBuddha score#29 of 137 in Indiana | 4.28 | 3.76 | #29 of 137 | +0.52(better than average) |
| Positive reviews#102 of 137 in Indiana | 72% | 85% | #102 of 137 | −13 pts(worse than average) |
| Negative reviewsLower is better#100 of 137 in Indiana | 25% | 14% | #100 of 137 | +11 pts(worse than average) |
| Reviews analyzed#88 of 137 in Indiana | 65 | 339 | #88 of 137 | −274(worse than average) |
| Yelp ratingBased on only 19 reviews#37 of 137 in Indiana | 2.5 | 3.0 | #37 of 137 | −0.5(worse than average) |
| Years in business#15 of 137 in Indiana | 60 years | 37 years | #15 of 137 | +23(better than average) |
Compared with 137 Indiana movers with moveBuddha profiles. Rank #1 is the best in Indiana.
Jones Movers
4.28Indianapolis, INSince 1966
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Jones Movers, then see how it compares with other top-rated movers in Indianapolis.
Compare prices side by side
See where Jones Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Jones Movers
4.28
Indianapolis, IN · Since 1966
Final verdict: Jones Movers
Jones Movers earns a 4.28/5 moveBuddha Score and ranks #13 among Indianapolis movers, with 72% positive feedback across 65 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With a track record dating to 1966, it has more history than the average Indiana mover, and the most common complaint is misplaced or lost items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Jones Movers
4.28
Indianapolis, IN · Since 1966
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Indiana moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Jones Movers
- Phone
- (317) 353-9217
- Website
- jonesmovers.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.