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Master Movers review 2026 (Indianapolis, IN)

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Master Movers, an Indianapolis, IN moving company, ranks #87 of 137 movers in Indiana, with a moveBuddha rating of 3.36/5.

63% of Master Movers' 447 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves unexpected charges. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Master Movers measures up

Master Movers ranks #87 out of 137 movers in Indiana with a moveBuddha Score of 3.36 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

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Is Master Movers moveBuddha Certified?

Master Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Master Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Master Movers?

Out of 447 verified reviews, 63% of customers left a positive review about Master Movers in Indianapolis, IN. 35.8% of reviews are negative and 0.9% are neutral. Master Movers has a 22% lower positive review percentage than the average Indiana moving company (63% vs the Indiana state average of 85%).

  • Positive63.3%(283)
  • Neutral0.9%(4)
  • Negative35.8%(160)

Based on 447 reviews across Google, Yelp, and other review sites.

What customers like about Master Movers

  • Quick response times

    Customer support at Master Movers was often noted for responding to questions or concerns almost immediately

  • Friendly and approachable staff

    Many customers felt at ease working with the courteous and personable team at Master Movers.

  • Good communication

    Reviewers frequently mention clear, consistent updates from Master Movers throughout the moving process.

  • Quick moving process

    The team at Master Movers often gets the job done faster than expected, saving clients time.

  • Efficient service

    Many customers praise Master Movers for completing moves smoothly and with minimal downtime.

What positive reviewers say

  • “Good communication, on time, driver was very professional, A+ all the way.”

    Rick DavisVerified ReviewerGoogle
  • “Super quick and friendly!”

    Jeffrey HoltenVerified ReviewerGoogle
  • “Excellent towing experience! Steve arrived within 30 minutes after being contacted. Couldn't have been an easier process and great communication from start to finish!”

    Amy E.Verified ReviewerGoogle
  • “Gabriel Ojeda and his moving team are excellent. Efficient, clean, detailed, professional and down to earth. Communication was constant and clear.”

    Napoleon MamintaVerified ReviewerGoogle
  • “Scheduling my move was quick and easy. The guys arrived as scheduled and were able to load, transport, and unload my stuff even quicker than the estimate. Everyone was polite and professional.”

    Greg LyonsVerified ReviewerGoogle

What mixed reviewers say

  • “The men who moved me worked hard and were very professional. I did have some damaged items but was assured they would be paid for.”

    Joseph CombsVerified ReviewerGoogle
  • “Movers were awesome. Would have loved to tip a lot more but at this point I'm scared I just got robbed by this company. The refund amount I received was about half of what I expected.”

    Brian CookVerified ReviewerGoogle
  • “The workers were fine but try to speak to someone in charge, good luck. I also had to wait over 6 hours past their stated time to deliver my belongings.”

    Anthony WelbornVerified ReviewerGoogle
  • “They quoted her one price on the phone and when they arrived something different. They left all our furniture not put back together and left the rest in the garage.”

    Emma FergusonVerified ReviewerGoogle

Most common complaints about Master Movers

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Master Movers clients.

  • Damage to items

    Some customers reported that items were damaged during packing or loading.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

What negative reviewers say

  • “Incorrect estimate led to me paying double, do not use these people.”

    Tate MartinVerified ReviewerGoogle
  • “I was charged an extra $300 because the distance from the truck to my front door was more than 75 feet. I'm not complaining about the charge, I'm complaining about them not communicating it.”

    Will W.Verified ReviewerYelp
  • “Delivery truck came FOUR days after when was originally promised. Broken items during the move. Boxes were missing.”

    Luke S.Verified ReviewerYelp
  • “Showed up three hours late without even telling me... stained my cream colored couch... no apology...”

    Denise SolisVerified ReviewerGoogle

Master Movers

3.36Indianapolis, IN

Save more than 30% on average by comparing movers before you book.

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What services does Master Movers offer?

Master Movers offers local moves, long-distance moves, packing materials, and storage.

Services offered

Is Master Movers licensed and insured?

Registered with the FMCSA

US DOT 1129783. Operating status is not on this profile. Check on SAFER

Verified against the FMCSA, not by moveBuddha

Master Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 1129783.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Master Movers holds. Ask for a certificate of insurance before you book.

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FMCSA safety rating
Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.

How much does Master Movers cost?

Master Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Indiana, you can expect to pay approximately $138/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service Indiana moving companies similar to Master Movers typically bill the amounts below using a $138/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Master Movers offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Indiana moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Master Movers offer?

Accepts
Credit Cards
Deposit
Not listed, so ask

Master Movers accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Master Movers compares with the top 10 Indianapolis movers

Master Movers's moveBuddha score of 3.36 out of 5 places it #26, outside the top 10 Indianapolis movers, 0.94 points behind All My Sons Moving & Storage, the tenth-placed mover. Where Master Movers falls behind is review quality, with the lowest review quality score in the group.

The ten highest-scoring local movers near Indianapolis, by moveBuddha score.

#MoverScoreReviews
1Leaders Moving & Storage Co.Indianapolis4.521,169
2Busy Bee MoversIndianapolis4.48415
3Wheaton Moving & StorageIndianapolis4.48248
4Sherman Moving & StorageIndianapolis4.48100
5Planes Moving & Storage CompanyIndianapolis4.421,017
6Bellhop MovingIndianapolis4.36615
7College Hunks Hauling Junk & MovingIndianapolis4.36287
8All My Sons Moving & StorageIndianapolis4.34295
9My Movers Inc.Indianapolis4.34262
10All My Sons Moving & StorageIndianapolis4.304,135
26Master MoversThis mover · ranks #263.36447

How does Master Movers compare to other Indiana movers?

  • moveBuddha score#87 of 137(worse than average)

    3.36vs 3.76 avg

    Master Movers scores 3.36, below the Indiana average of 3.76, and ranks #87 of 137 Indiana movers.

  • Positive reviews#106 of 137(worse than average)

    63%vs 85% avg

    Master Movers has 63% positive reviews, below the Indiana average of 85%, and ranks #106 of 137 Indiana movers.

  • Negative reviews#107 of 137(worse than average)

    36%vs 14% avg

    Master Movers has 36% negative reviews, above the Indiana average of 14%, and ranks #107 of 137 Indiana movers. A lower percentage is better.

  • Reviews analyzed#25 of 137(better than average)

    447vs 339 avg

    Master Movers has 447 reviews analyzed, above the Indiana average of 339, and ranks #25 of 137 Indiana movers.

MetricThis moverIndiana avg
moveBuddha score#87 of 137 in Indiana3.363.76
Positive reviews#106 of 137 in Indiana63%85%
Negative reviewsLower is better#107 of 137 in Indiana36%14%
Reviews analyzed#25 of 137 in Indiana447339

Compared with 137 Indiana movers with moveBuddha profiles. Rank #1 is the best in Indiana.

Master Movers

3.36Indianapolis, IN

Save more than 30% on average by comparing movers before you book.

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Final verdict: Master Movers

Master Movers earns a 3.36/5 moveBuddha Score and ranks #26 among Indianapolis movers, with 63% positive feedback across 447 customer reviews.

Customers consistently praise its quick response times and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.

The most common complaint is unexpected charges.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Master Movers

Indianapolis, IN

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your Indiana moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

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