New City Moving review 2026 (Chicago, IL)
In business since 2008 · Updated
New City Moving, a Chicago, IL moving company, ranks #1 of 313 movers in Illinois, with a moveBuddha rating of 4.70/5.
92% of New City Moving's 1,451 verified customer reviews are positive. Customers most often praise its easy booking process, while the most common complaint involves damage to items.
In business since 2008, New City Moving holds active FMCSA registration (USDOT #3078026) and operates 1 truck. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How New City Moving measures up
Across 1,451 reviews, New City Moving in Chicago, IL is rated 4.8/5 on Google (6,477 reviews) and 4.5/5 on Yelp (1,289 reviews).
New City Moving ranks #1 out of 313 movers in Illinois with a moveBuddha Score of 4.70 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.70.
- Brand
- 5.0
- Website
- 5.0
- Review quality
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
Google rating
Based on 6,477 reviews
Yelp rating
Based on 1,289 reviews
Is New City Moving moveBuddha Certified?
New City Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. New City Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about New City Moving?
Out of 1,451 verified reviews, 92% of customers left a positive review about New City Moving in Chicago, IL. 5.9% of reviews are negative and 1.8% are neutral. New City Moving has a 3% higher positive review percentage than the average Illinois moving company (92% vs the Illinois state average of 89%).
- Positive92.4%(1,341)
- Neutral1.8%(26)
- Negative5.9%(86)
Based on 1,451 reviews across Google, Yelp, and other review sites.
What customers like about New City Moving
Easy booking process
Customers appreciated how straightforward and hassle-free it was to schedule a move with New City Moving.
Affordable rates
Many reviewers found New City Moving to be more budget-friendly than competitors without sacrificing quality.
Transparent pricing
Many reviewers felt confident booking with New City Moving due to honest, upfront pricing and no surprise fees.
Flexibility
Clients liked that New City Moving was willing to adjust schedules or accommodate last-minute changes.
Experienced movers
With years of experience, New City Moving's crew brought confidence and know-how to each move.
What positive reviewers say
“Booking was simple with a $100 deposit upfront and a $190 per hour rate. They were efficient, professional, and careful with everything. Highly recommend this team for a smooth and stress-free move.”
GoogleVerified Reviewer “Ricky and Rocky communicated every step, handled my things with extreme care, and saved about $120 versus the estimate. No hidden fees, and all pricing was transparent and clearly communicated.”
GoogleVerified Reviewer “Something came up, so I had to change the move date. Rescheduling was a breeze with no issues. They quoted a fair, relatively cheap price, and everything arrived safely.”
GoogleVerified Reviewer “I’ve used New City Moving for three moves. They are professional and hard working; I’ve never had issues. The team charges by the hour but hustles and finishes quickly.”
GoogleVerified Reviewer
What mixed reviewers say
“Carlito’s crew arrived on time, worked efficiently, and packed several extra boxes. They labeled boxes only with broad room names, so I could not identify important items. I recommend using New City only for physical labor.”
GoogleVerified Reviewer “The movers arrived on time and worked quickly, but a door was ripped from its hinges without notice. Packing was efficient, while unpacking was sloppy: clothes were left on the floor, patio furniture was piled outside.”
YelpVerified Reviewer “The move was completed on time with no damage, but it cost over $600 for a one-bedroom apartment eight miles away. The crew was fine, yet the price made me unlikely to use them again.”
YelpVerified Reviewer “Due to an error, the crew arrived two hours late. Once they came, they wrapped everything securely, handled it carefully, and finished politely without damage. I recommend confirming a direct moving-day contact.”
YelpVerified Reviewer
Most common complaints about New City Moving
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“New City Movers subcontracted the entire move without informing me. The other company severely damaged our outdoor furniture, and New City was unhelpful when I requested accountability despite paying for $10,000 in damage coverage.”
GoogleVerified Reviewer “During the move, the driver smelled strongly of alcohol. A plastic bin and patio table were damaged, and the crew did not report either incident. The claim offered far less than the table’s replacement cost.”
GoogleVerified Reviewer “I've used New City twice. Each time, at least one box was missing, including silverware and jewelry. The movers were quick, but I will not use the service again.”
YelpVerified Reviewer “The first crew was rude and walked off the job after I asked them to wear masks. A replacement crew was respectful and efficient, but several items were damaged because boxes were packed on their sides.”
YelpVerified Reviewer
New City Moving
4.70Chicago, ILSince 2008
Save more than 30% on average by comparing movers before you book.
New City Moving
4.70
Chicago, IL · Since 2008
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New City Moving, then see how it compares with other top-rated movers in Chicago.
Compare prices side by side
See where New City Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does New City Moving offer?
New City Moving offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and small moves.
Services offered
Is New City Moving licensed and insured?
Federally licensed, operating authority active
US DOT 3078026 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, New City Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 3078026, as WINDY CITY MOVING, and its operating status is currently active. It also holds a Illinois intrastate license, number 158051.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover New City Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 158051Issued by Illinois. Covers moves within the state, which the FMCSA does not
- Registered legal name
- WINDY CITY MOVINGThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 1Power units reported to the FMCSA
- Miles driven
- 5,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does New City Moving cost?
New City Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to New City Moving typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
New City Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does New City Moving offer?
- Accepts
- Credit CardsCashMoney Orders
- Deposit
- Not listed, so ask
New City Moving accepts credit cards, cash, and money orders. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How New City Moving compares with the top 10 Chicago movers
With a moveBuddha score of 4.70 out of 5, New City Moving ranks first among the top 10 movers in Chicago, 0.06 points ahead of STI Moving & Storage Inc.. Where New City Moving pulls ahead is review quality: it has a review quality score higher than eight of the ten.
The ten highest-scoring local movers near Chicago, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | New City MovingThis mover · ranks #1 | 4.70 | 1,451 | 4.8 | 4.5 | — |
| 2 | STI Moving & Storage Inc.Skokie | 4.64 | 1,590 | 4.7 | 2.9 | A+ |
| 3 | Alliance Moving & StorageRolling Meadows | 4.64 | 896 | 4.8 | 3.8 | A+ |
| 4 | The Professionals Moving SpecialistsChicago | 4.58 | 5,591 | 5.0 | 4.6 | A+ |
| 5 | Move-tasticChicago | 4.58 | 4,873 | 5.0 | 4.6 | A+ |
| 6 | Windy City Movers Inc.Chicago | 4.58 | 789 | 4.6 | 4.0 | A+ |
| 7 | MiniMoves Inc.Hillside | 4.58 | 516 | 4.4 | 3.0 | A+ |
| 8 | H2H Movers IncChicago | 4.56 | 4,892 | 4.9 | 4.2 | A+ |
| 9 | Jay MoversChicago | 4.56 | 514 | 4.1 | 3.9 | B- |
| 10 | Elite Moving & StorageLincolnwood | 4.52 | 2,057 | 4.7 | 2.8 | A+ |
| 11 | Golan's Moving & Storage, Inc.Skokie | 4.52 | 1,571 | 4.6 | 3.3 | A+ |
How does New City Moving compare to other Illinois movers?
- moveBuddha score#1 of 313(better than average)
4.70vs 3.69 avg
New City Moving scores 4.70, above the Illinois average of 3.69, and ranks #1 of 313 Illinois movers.
- Positive reviews#150 of 313(better than average)
92%vs 89% avg
New City Moving has 92% positive reviews, above the Illinois average of 89%, and ranks #150 of 313 Illinois movers.
- Negative reviews#142 of 313(better than average)
6%vs 11% avg
New City Moving has 6% negative reviews, below the Illinois average of 11%, and ranks #142 of 313 Illinois movers. A lower percentage is better.
- Reviews analyzed#17 of 313(better than average)
1,451vs 376 avg
New City Moving has 1,451 reviews analyzed, above the Illinois average of 376, and ranks #17 of 313 Illinois movers.
- Yelp rating#22 of 313(better than average)
4.5vs 3.5 avg
New City Moving has a Yelp rating of 4.5, above the Illinois average of 3.5, and ranks #22 of 313 Illinois movers.
- Years in business#60 of 313(worse than average)
18 yearsvs 32 years avg
New City Moving has been in business for 18 years, below the Illinois average of 32 years, and ranks #60 of 313 Illinois movers.
| Metric | This moverNew City Moving | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#1 of 313 in Illinois | 4.70 | 3.69 | #1 of 313 | +1.01(better than average) |
| Positive reviews#150 of 313 in Illinois | 92% | 89% | #150 of 313 | +3 pts(better than average) |
| Negative reviewsLower is better#142 of 313 in Illinois | 6% | 11% | #142 of 313 | −5 pts(better than average) |
| Reviews analyzed#17 of 313 in Illinois | 1,451 | 376 | #17 of 313 | +1,075(better than average) |
| Yelp rating#22 of 313 in Illinois | 4.5 | 3.5 | #22 of 313 | +1.0(better than average) |
| Years in business#60 of 313 in Illinois | 18 years | 32 years | #60 of 313 | −14(worse than average) |
Compared with 313 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
New City Moving
4.70Chicago, ILSince 2008
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New City Moving, then see how it compares with other top-rated movers in Chicago.
Compare prices side by side
See where New City Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
New City Moving
4.70
Chicago, IL · Since 2008
Final verdict: New City Moving
New City Moving earns a 4.70/5 moveBuddha Score and ranks #1 among Chicago movers, with 92% positive feedback across 1,451 customer reviews.
Customers consistently praise its easy booking process and affordable rates. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 1 truck and a track record dating to 2008, it has less history than the average Illinois mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
New City Moving
4.70
Chicago, IL · Since 2008
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.