Norms Moving & Hauling review 2026 (Indianapolis, IN)
In business since 1977 · Updated
Norms Moving & Hauling, an Indianapolis, IN moving company, ranks #63 of 128 movers in Indiana, with a moveBuddha rating of 3.72/5.
55% of Norms Moving & Hauling's 77 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unreliable timing.
Norms Moving & Hauling has been in business since 1977. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Norms Moving & Hauling measures up
Across 77 reviews, Norms Moving & Hauling in Indianapolis, IN is rated 3.4/5 on Google (40 reviews) and 3.2/5 on Yelp (39 reviews), and has an A+ rating from the Better Business Bureau.
Norms Moving & Hauling ranks #63 out of 128 movers in Indiana with a moveBuddha Score of 3.72 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.72.
- Industry experience
- 3.6
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
Google rating
Based on 40 reviews
Yelp rating
Based on 39 reviews
Better Business Bureau
Based on BBB profile
Is Norms Moving & Hauling moveBuddha Certified?
Norms Moving & Hauling is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Norms Moving & Hauling hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Norms Moving & Hauling?
Out of 77 verified reviews, 55% of customers left a positive review about Norms Moving & Hauling in Indianapolis, IN. 45.5% of reviews are negative. Norms Moving & Hauling has a 30% lower positive review percentage than the average Indiana moving company (55% vs the Indiana state average of 85%).
- Positive54.5%(42)
- Negative45.5%(35)
Based on 77 reviews across Google, Yelp, and other review sites.
What customers like about Norms Moving & Hauling
Affordable rates
Many reviewers found Norms Moving & Hauling to be more budget-friendly than competitors without sacrificing quality.
Respectful of property
Customers appreciated how carefully Norms Moving & Hauling's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Norms Moving & Hauling's attention to detail.
Efficient service
Many customers praise Norms Moving & Hauling for completing moves smoothly and with minimal downtime.
Quick moving process
The team at Norms Moving & Hauling often gets the job done faster than expected, saving clients time.
What positive reviewers say
“Great communication before the move and during scheduling. The crew was professional and friendly. Everything arrived safely and in one piece. They were extremely efficient and quick, and the price was extremely fair.”
Derek HarlowVerified ReviewerGoogle“They are always polite, professional and take great care with my belongings. For the service I can't beat the price.”
Adam W.Verified ReviewerYelp“Affordable pricing and friendly staff. Will use again in the future…”
Julie CoxVerified ReviewerGoogle“The crew showed up on time and worked so hard moving all of our furniture and boxes! This is the third time we have used them and they have never disappointed…”
Patti MorrisVerified ReviewerGoogle
Most common complaints about Norms Moving & Hauling
Unreliable timing
Customers reported inconsistent scheduling and lack of punctuality from Norms Moving & Hauling.
Damage to items
Some customers reported that items were damaged during packing or loading.
Inaccurate estimates
Estimates from Norms Moving & Hauling were sometimes way off from what customers were ultimately billed.
What negative reviewers say
“They never showed up, and nobody called to let me know what was going on. This caused extreme difficulty because we needed them at the agreed-upon time.”
Jeff S.Verified ReviewerYelp“The crew arrived 1.5 hours late, and only two of the four promised movers showed up. I was not given the promised hourly discount.”
Sandy CollinsVerified ReviewerGoogle“These guys quoted a low estimate, then wanted to use a higher rate when the bill came. I would have never hired them for the rate I ended up paying.”
Steve LunsfordVerified ReviewerGoogle“They damaged our house and the items they were moving, but the company did not take responsibility. The mover denied that the damage occurred.”
Tiffany M.Verified ReviewerYelp
Norms Moving & Hauling
3.72Indianapolis, INSince 1977
Save more than 30% on average by comparing movers before you book.
Norms Moving & Hauling
3.72
Indianapolis, IN · Since 1977
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Norms Moving & Hauling, then see how it compares with other top-rated movers in Indianapolis.
Compare prices side by side
See where Norms Moving & Hauling lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Norms Moving & Hauling offer?
Norms Moving & Hauling offers local moves, commercial moves, packing, packing materials, and junk removal.
Services offered
Is Norms Moving & Hauling licensed and insured?
moveBuddha holds no federal licensing record for Norms Moving & Hauling in Indianapolis, IN. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Norms Moving & Hauling holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Norms Moving & Hauling cost?
Norms Moving & Hauling does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Indiana, you can expect to pay approximately $138/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home.
What similar movers typically bill for a local move
Full-service Indiana moving companies similar to Norms Moving & Hauling typically bill the amounts below using a $138/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What payment options and discounts does Norms Moving & Hauling offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Norms Moving & Hauling does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Norms Moving & Hauling compares with the top 10 Indianapolis movers
With a moveBuddha score of 3.72 out of 5, Norms Moving & Hauling ranks #26 and falls short of the top 10 Indianapolis movers, 0.58 points behind All My Sons Moving & Storage, the tenth-placed mover. Norms Moving & Hauling's score rests on 77 reviews, fewer than any of the ten. Where Norms Moving & Hauling falls behind is industry experience, with the lowest industry experience score in the group.
The ten highest-scoring local movers near Indianapolis, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Leaders Moving & Storage Co.Indianapolis | 4.52 | 1,169 | 4.8 | 2.8 | A+ |
| 2 | Busy Bee MoversIndianapolis | 4.48 | 415 | 4.1 | 2.3 | A+ |
| 3 | Wheaton Moving & StorageIndianapolis | 4.48 | 248 | 4.2 | 1.8 | A+ |
| 4 | Sherman Moving & StorageIndianapolis | 4.48 | 100 | 4.0 | 3.0 | A+ |
| 5 | Planes Moving & Storage CompanyIndianapolis | 4.42 | 1,017 | 4.9 | 2.3 | A+ |
| 6 | Bellhop MovingIndianapolis | 4.36 | 615 | 4.4 | 3.6 | F |
| 7 | College Hunks Hauling Junk & MovingIndianapolis | 4.36 | 287 | 4.6 | 3.4 | F |
| 8 | All My Sons Moving & StorageIndianapolis | 4.34 | 295 | 4.5 | 1.6 | A+ |
| 9 | My Movers Inc.Indianapolis | 4.34 | 262 | 4.7 | 4.3 | A+ |
| 10 | All My Sons Moving & StorageIndianapolis | 4.30 | 4,135 | 3.5 | 1.5 | A |
| 26 | Norms Moving & HaulingThis mover · ranks #26 | 3.72 | 77 | 3.4 | 3.2 | A+ |
How does Norms Moving & Hauling compare to other Indiana movers?
- moveBuddha score#63 of 128(worse than average)
3.72vs 3.81 avg
Norms Moving & Hauling scores 3.72, below the Indiana average of 3.81, and ranks #63 of 128 Indiana movers.
- Positive reviews#104 of 128(worse than average)
55%vs 85% avg
Norms Moving & Hauling has 55% positive reviews, below the Indiana average of 85%, and ranks #104 of 128 Indiana movers.
- Negative reviews#104 of 128(worse than average)
46%vs 14% avg
Norms Moving & Hauling has 46% negative reviews, above the Indiana average of 14%, and ranks #104 of 128 Indiana movers. A lower percentage is better.
- Reviews analyzed#79 of 128(worse than average)
77vs 352 avg
Norms Moving & Hauling has 77 reviews analyzed, below the Indiana average of 352, and ranks #79 of 128 Indiana movers.
- Yelp rating#28 of 128(better than average)
3.2vs 2.9 avg
Norms Moving & Hauling has a Yelp rating of 3.2, above the Indiana average of 2.9, and ranks #28 of 128 Indiana movers.
- Years in business#22 of 128(better than average)
49 yearsvs 36 years avg
Norms Moving & Hauling has been in business for 49 years, above the Indiana average of 36 years, and ranks #22 of 128 Indiana movers.
| Metric | This moverNorms Moving & Hauling | Indiana avg | Indiana rank | Difference |
|---|---|---|---|---|
| moveBuddha score#63 of 128 in Indiana | 3.72 | 3.81 | #63 of 128 | −0.09(worse than average) |
| Positive reviews#104 of 128 in Indiana | 55% | 85% | #104 of 128 | −30 pts(worse than average) |
| Negative reviewsLower is better#104 of 128 in Indiana | 46% | 14% | #104 of 128 | +32 pts(worse than average) |
| Reviews analyzed#79 of 128 in Indiana | 77 | 352 | #79 of 128 | −275(worse than average) |
| Yelp ratingBased on only 39 reviews#28 of 128 in Indiana | 3.2 | 2.9 | #28 of 128 | +0.3(better than average) |
| Years in business#22 of 128 in Indiana | 49 years | 36 years | #22 of 128 | +13(better than average) |
Compared with 128 Indiana movers with moveBuddha profiles. Rank #1 is the best in Indiana.
Norms Moving & Hauling
3.72Indianapolis, INSince 1977
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Norms Moving & Hauling, then see how it compares with other top-rated movers in Indianapolis.
Compare prices side by side
See where Norms Moving & Hauling lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Norms Moving & Hauling
3.72
Indianapolis, IN · Since 1977
Final verdict: Norms Moving & Hauling
Norms Moving & Hauling earns a 3.72/5 moveBuddha Score and ranks #26 among Indianapolis movers, with 55% positive feedback across 77 customer reviews.
Customers consistently praise its affordable rates and respect for property. It is best for customers prioritizing careful handling of belongings, efficient moves, and reliable service experience.
With a track record dating to 1977, it has more history than the average Indiana mover, and the most common complaint is unreliable timing.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Norms Moving & Hauling
3.72
Indianapolis, IN · Since 1977
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Indiana moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Norms Moving & Hauling
- Phone
- (317) 912-2137
- Website
- normsmoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.