Gentle Movers Metro West review 2026 (Framingham, MA)
Updated
Gentle Movers Metro West, a Framingham, MA moving company, ranks #250 of 293 movers in Massachusetts, with a moveBuddha rating of 3.30/5.
50% of Gentle Movers Metro West's 4 verified customer reviews are positive. The most common complaint involves unprofessional behavior. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Gentle Movers Metro West measures up
Gentle Movers Metro West ranks #250 out of 293 movers in Massachusetts with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Gentle Movers Metro West moveBuddha Certified?
Gentle Movers Metro West is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Gentle Movers Metro West hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Gentle Movers Metro West?
Out of 4 verified reviews, 50% of customers left a positive review about Gentle Movers Metro West in Framingham, MA. 25% of reviews are negative and 25% are neutral. Gentle Movers Metro West has a 40% lower positive review percentage than the average Massachusetts moving company (50% vs the Massachusetts state average of 90%).
- Positive50%(2)
- Neutral25%(1)
- Negative25%(1)
Based on 4 reviews across Google, Yelp, and other review sites.
What positive reviewers say
“Office staff responded quickly, communicated throughout, resolved a billing question, and movers Derek and Jensen were friendly and helpful.”
christine kellerVerified ReviewerGoogle“What a fantastic team! So kind with beautiful manners. I highly recommend them. Nothing was too much to ask. Will definitely use them again!”
Shirley Leslie-SmithVerified ReviewerGoogle
What mixed reviewers say
“They kept my furniture safe, but charged door-to-door time from their facility and spent 15 minutes outside both before and after service, adding hundreds to the bill.”
Jamie KaneVerified ReviewerGoogle
Most common complaints about Gentle Movers Metro West
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Movers took 20–30 minute smoking breaks, worked slowly, and charged excessively, leaving the customer very disappointed.”
Sujay KanekalVerified ReviewerGoogle
Gentle Movers Metro West
3.30Framingham, MA
Save more than 30% on average by comparing movers before you book.
Gentle Movers Metro West
3.30
Framingham, MA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Movers Metro West, then see how it compares with other top-rated movers in Framingham.
Compare prices side by side
See where Gentle Movers Metro West lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Gentle Movers Metro West offer?
Gentle Movers Metro West takes on small moves and commercial moves, alongside packing and packing materials.
Services offered
Is Gentle Movers Metro West licensed and insured?
moveBuddha holds no federal licensing record for Gentle Movers Metro West in Framingham, MA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Gentle Movers Metro West holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Gentle Movers Metro West cost?
Gentle Movers Metro West does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Gentle Movers Metro West typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Gentle Movers Metro West offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Gentle Movers Metro West offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Gentle Movers Metro West does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Gentle Movers Metro West compares with other local movers
With a moveBuddha score of 3.30 out of 5, Gentle Movers Metro West trails the five top-rated movers near Framingham, 1.22 points behind Reloq Moving Services. Gentle Movers Metro West's score rests on 4 reviews, fewer than any of the five. Where Gentle Movers Metro West falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Flash MovingWaltham | 4.70 | 620 | 5.0 | 5.0 | A+ |
| 3 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 4 | Olympia Moving & StorageWatertown | 4.64 | 735 | 4.6 | 3.7 | A+ |
| 5 | Reloq Moving ServicesAshland | 4.52 | 352 | 5.0 | 5.0 | A |
| 6 | Gentle Movers Metro WestThis mover · ranks #6 | 3.30 | 4 | — | — | — |
How does Gentle Movers Metro West compare to other Massachusetts movers?
- moveBuddha score#250 of 293(worse than average)
3.30vs 3.74 avg
Gentle Movers Metro West scores 3.30, below the Massachusetts average of 3.74, and ranks #250 of 293 Massachusetts movers.
- Positive reviews#252 of 293(worse than average)
50%vs 90% avg
Gentle Movers Metro West has 50% positive reviews, below the Massachusetts average of 90%, and ranks #252 of 293 Massachusetts movers.
- Negative reviews#237 of 293(worse than average)
25%vs 8% avg
Gentle Movers Metro West has 25% negative reviews, above the Massachusetts average of 8%, and ranks #237 of 293 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#250 of 293(worse than average)
4vs 248 avg
Gentle Movers Metro West has 4 reviews analyzed, below the Massachusetts average of 248, and ranks #250 of 293 Massachusetts movers.
| Metric | This moverGentle Movers Metro West | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#250 of 293 in Massachusetts | 3.30 | 3.74 | #250 of 293 | −0.44(worse than average) |
| Positive reviews#252 of 293 in Massachusetts | 50% | 90% | #252 of 293 | −40 pts(worse than average) |
| Negative reviewsLower is better#237 of 293 in Massachusetts | 25% | 8% | #237 of 293 | +17 pts(worse than average) |
| Reviews analyzed#250 of 293 in Massachusetts | 4 | 248 | #250 of 293 | −244(worse than average) |
Compared with 293 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Gentle Movers Metro West
3.30Framingham, MA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Gentle Movers Metro West, then see how it compares with other top-rated movers in Framingham.
Compare prices side by side
See where Gentle Movers Metro West lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Gentle Movers Metro West
3.30
Framingham, MA
Final verdict: Gentle Movers Metro West
Gentle Movers Metro West earns a 3.30/5 moveBuddha Score and ranks #250 among Massachusetts movers, with 50% positive feedback across 4 customer reviews.
The most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Gentle Movers Metro West
3.30
Framingham, MA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Gentle Movers Metro West
- Phone
- (888) 743-6853
- Website
- gentlemovers.com
- Profiles
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.