Mark's Moving & Storage, Inc review 2026 (Westborough, MA)
In business since 1979 · Updated
Mark's Moving & Storage, Inc, a Westborough, MA moving company, ranks #87 of 295 movers in Massachusetts, with a moveBuddha rating of 4.30/5.
97% of Mark's Moving & Storage, Inc's 372 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves higher-than-expected costs.
In business since 1979, Mark's Moving & Storage, Inc holds active FMCSA registration (USDOT #3383595) and operates 7 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Mark's Moving & Storage, Inc measures up
Across 372 reviews, Mark's Moving & Storage, Inc in Westborough, MA is rated 4.9/5 on Google (329 reviews) and 4.8/5 on Yelp (19 reviews).
Mark's Moving & Storage, Inc ranks #87 out of 295 movers in Massachusetts with a moveBuddha Score of 4.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.30.
- Industry experience
- 5.0
- Brand
- 4.5
- Review quality
- 4.5
- Customer service
- 4.1
- Website
- 4.0
Google rating
Based on 329 reviews
Yelp rating
Based on 19 reviews
Is Mark's Moving & Storage, Inc moveBuddha Certified?
Mark's Moving & Storage, Inc is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Mark's Moving & Storage, Inc hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Mark's Moving & Storage, Inc?
Out of 372 verified reviews, 97% of customers left a positive review about Mark's Moving & Storage, Inc in Westborough, MA. 2.7% of reviews are negative and 0.5% are neutral. Mark's Moving & Storage, Inc has a 7% higher positive review percentage than the average Massachusetts moving company (97% vs the Massachusetts state average of 90%).
- Positive96.8%(360)
- Neutral0.5%(2)
- Negative2.7%(10)
Based on 372 reviews across Google, Yelp, and other review sites.
What customers like about Mark's Moving & Storage, Inc
Flexibility
Clients liked that Mark's Moving & Storage, Inc was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Mark's Moving & Storage, Inc stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Mark's Moving & Storage, Inc throughout the moving process.
Quick response times
Customer support at Mark's Moving & Storage, Inc was often noted for responding to questions or concerns almost immediately
Professional and polite staff
Customers say the Mark's Moving & Storage, Inc's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Damon was terrific to work with during the entire process—great communications, patient with several changes on our end and setting clear expectations throughout.”
Mark WickhamVerified ReviewerGoogle“Mark's came highly recommended so we gave them a call. Not only did they squeeze us in and meet our one week deadline, they gave us great advice about packing and organizing.”
Susan MaginnisVerified ReviewerGoogle“I have used Mark's Moving & Storage 7 or 8 times over the past 35 years. The service has always been excellent. The employee movers are expertly trained, professional and courteous.”
Kenny MillerVerified ReviewerGoogle“These movers the BEST! The company's communication excellent. The employees were professional, efficient and so nice. They worked hard and the move went so smoothly.”
Kristin WozniakVerified ReviewerGoogle“Mark’s Moving was great to work with. They were extremely flexible to our changing moving day and the team was pleasant, careful and efficient. Would use them again without hesitation.”
Doug CVerified ReviewerGoogle
What mixed reviewers say
“Closets and cabinets were not packed—there was a lot of stuff left behind. The head mover was very nice, and it was likely miscommunication, but checking and packing them should be routine. It was very frustrating.”
Julie StonehillVerified ReviewerGoogle“Unfortunately, I got rude, condescending talk and late answers and arrival. Mark assured me this is not typical. Nobody who's moving needs additional stress; read every line on your contract and research movers thoroughly.”
Eileen F.Verified ReviewerYelp
Most common complaints about Mark's Moving & Storage, Inc
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
Damage to items
Some customers reported that items were damaged during packing or loading.
What negative reviewers say
“They quoted me $3,000 for 2 guys and a truck for 3 hours and 30 miles. I’m moving a one bedroom apartment. Last movers were $300.”
Charlene SipseyVerified ReviewerGoogle“They ended up taking furniture apart to put back together again, added time and cost as we were paying by the hour. Not satisfied at all.”
Marc AllenVerified ReviewerGoogle“Our belongings were in their storage for 3 months. There are so many broken items, missing items, and wet items. The contents are damp and the area rugs smell musty.”
Colleen WestonVerified ReviewerGoogle“Careful when calling for a price quote. Informative—yes, but the individual becomes rude and snippy once answering questions. Will never call or deal with the company again.”
Katrina PrebleVerified ReviewerGoogle
Mark's Moving & Storage, Inc
4.30Westborough, MASince 1979
Save more than 30% on average by comparing movers before you book.
Mark's Moving & Storage, Inc
4.30
Westborough, MA · Since 1979
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Mark's Moving & Storage, Inc, then see how it compares with other top-rated movers in Westborough.
Compare prices side by side
See where Mark's Moving & Storage, Inc lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Mark's Moving & Storage, Inc offer?
Mark's Moving & Storage, Inc handles local moves, long-distance moves, and international moves from Westborough, MA, with services including estate moves, senior moves, and packing.
Services offered
Is Mark's Moving & Storage, Inc licensed and insured?
Federally licensed, operating authority active
US DOT 3383595 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Mark's Moving & Storage, Inc is registered with the Federal Motor Carrier Safety Administration under US DOT number 3383595, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Mark's Moving & Storage, Inc holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 7Power units reported to the FMCSA
- Miles driven
- 70,686Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Mark's Moving & Storage, Inc cost?
Mark's Moving & Storage, Inc does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Mark's Moving & Storage, Inc typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Mark's Moving & Storage, Inc is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Mark's Moving & Storage, Inc offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Mark's Moving & Storage, Inc accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Mark's Moving & Storage, Inc compares with other local movers
With a moveBuddha score of 4.30 out of 5, Mark's Moving & Storage, Inc trails the five highest-scoring moving companies near Westborough, 0.18 points behind Gallo Moving & Storage, LLC. Where Mark's Moving & Storage, Inc falls behind is brand, with a brand score that trails four of the five.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Flash MovingWaltham | 4.70 | 620 | 5.0 | 5.0 | A+ |
| 3 | Reloq Moving ServicesAshland | 4.52 | 352 | 5.0 | 5.0 | A |
| 4 | Paradise Moving & Storage IncAshland | 4.50 | 394 | 5.0 | 4.9 | A+ |
| 5 | Gallo Moving & Storage, LLCMilford | 4.48 | 210 | 4.8 | 3.8 | A+ |
| 6 | Mark's Moving & Storage, IncThis mover · ranks #6 | 4.30 | 372 | 4.9 | 4.8 | — |
How does Mark's Moving & Storage, Inc compare to other Massachusetts movers?
- moveBuddha score#87 of 295(better than average)
4.30vs 3.73 avg
Mark's Moving & Storage, Inc scores 4.30, above the Massachusetts average of 3.73, and ranks #87 of 295 Massachusetts movers.
- Positive reviews#106 of 295(better than average)
97%vs 90% avg
Mark's Moving & Storage, Inc has 97% positive reviews, above the Massachusetts average of 90%, and ranks #106 of 295 Massachusetts movers.
- Negative reviews#106 of 295(better than average)
3%vs 9% avg
Mark's Moving & Storage, Inc has 3% negative reviews, below the Massachusetts average of 9%, and ranks #106 of 295 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#50 of 295(better than average)
372vs 245 avg
Mark's Moving & Storage, Inc has 372 reviews analyzed, above the Massachusetts average of 245, and ranks #50 of 295 Massachusetts movers.
- Yelp rating#23 of 295(better than average)
4.8vs 3.9 avg
Mark's Moving & Storage, Inc has a Yelp rating of 4.8, above the Massachusetts average of 3.9, and ranks #23 of 295 Massachusetts movers.
- Years in business#11 of 295(better than average)
47 yearsvs 26 years avg
Mark's Moving & Storage, Inc has been in business for 47 years, above the Massachusetts average of 26 years, and ranks #11 of 295 Massachusetts movers.
| Metric | This moverMark's Moving & Storage, Inc | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#87 of 295 in Massachusetts | 4.30 | 3.73 | #87 of 295 | +0.57(better than average) |
| Positive reviews#106 of 295 in Massachusetts | 97% | 90% | #106 of 295 | +7 pts(better than average) |
| Negative reviewsLower is better#106 of 295 in Massachusetts | 3% | 9% | #106 of 295 | −6 pts(better than average) |
| Reviews analyzed#50 of 295 in Massachusetts | 372 | 245 | #50 of 295 | +127(better than average) |
| Yelp ratingBased on only 19 reviews#23 of 295 in Massachusetts | 4.8 | 3.9 | #23 of 295 | +0.9(better than average) |
| Years in business#11 of 295 in Massachusetts | 47 years | 26 years | #11 of 295 | +21(better than average) |
Compared with 295 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Mark's Moving & Storage, Inc
4.30Westborough, MASince 1979
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Mark's Moving & Storage, Inc, then see how it compares with other top-rated movers in Westborough.
Compare prices side by side
See where Mark's Moving & Storage, Inc lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Mark's Moving & Storage, Inc
4.30
Westborough, MA · Since 1979
Final verdict: Mark's Moving & Storage, Inc
Mark's Moving & Storage, Inc earns a 4.30/5 moveBuddha Score and ranks #87 among Massachusetts movers, with 97% positive feedback across 372 customer reviews.
Customers consistently praise its flexibility and consistency and follow-up. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
With 7 trucks and a track record dating to 1979, it has more history than the average Massachusetts mover, and the most common complaint is higher-than-expected costs.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Mark's Moving & Storage, Inc
4.30
Westborough, MA · Since 1979
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Mark's Moving & Storage, Inc
- Phone
- (508) 983-6000
- Website
- marksmoving.com
Other Mark's Moving & Storage, Inc locations
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.