New Generation Moving & Storage, LLC review 2026 (Bridgewater, MA)
In business since 2009 · Updated
New Generation Moving & Storage, LLC, a Bridgewater, MA moving company, ranks #51 of 299 movers in Massachusetts, with a moveBuddha rating of 4.38/5.
92% of New Generation Moving & Storage, LLC's 182 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves inaccurate estimates.
In business since 2009, New Generation Moving & Storage, LLC holds active FMCSA registration (USDOT #1742523) and operates 3 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How New Generation Moving & Storage, LLC measures up
Across 182 reviews, New Generation Moving & Storage, LLC in Bridgewater, MA is rated 4.8/5 on Google (109 reviews) and 4.3/5 on Yelp (32 reviews), and has a B- rating from the Better Business Bureau.
New Generation Moving & Storage, LLC ranks #51 out of 299 movers in Massachusetts with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Customer service
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Review quality
- 4.5
- Website
- 4.0
Google rating
Based on 109 reviews
Yelp rating
Based on 32 reviews
Better Business Bureau
Based on BBB profile
Is New Generation Moving & Storage, LLC moveBuddha Certified?
New Generation Moving & Storage, LLC is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. New Generation Moving & Storage, LLC hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about New Generation Moving & Storage, LLC?
Out of 182 verified reviews, 92% of customers left a positive review about New Generation Moving & Storage, LLC in Bridgewater, MA. 6% of reviews are negative and 1.6% are neutral. New Generation Moving & Storage, LLC has a 2% higher positive review percentage than the average Massachusetts moving company (92% vs the Massachusetts state average of 90%).
- Positive92.3%(168)
- Neutral1.6%(3)
- Negative6%(11)
Based on 182 reviews across Google, Yelp, and other review sites.
What customers like about New Generation Moving & Storage, LLC
Affordable rates
Many reviewers found New Generation Moving & Storage, LLC to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that New Generation Moving & Storage, LLC was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that New Generation Moving & Storage, LLC stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from New Generation Moving & Storage, LLC throughout the moving process.
Respectful of property
Customers appreciated how carefully New Generation Moving & Storage, LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“Two very hard working gentleman helped me with my move today. The process was straightforward; everyone was responsive, punctual and the rate was decent.”
AnaVerified ReviewerGoogle“Kurt came out and gave a very fair and reasonable estimate. He was flexible with dates and times. The job came in under the estimate.”
Kathryn CilbertoVerified ReviewerGoogle“New Generation's prices were reasonable, with no hidden fees. Kurt answered all my questions and was able to pull together a fair quote.”
Eileen KoyonVerified ReviewerGoogle“Used for second time today. On time, courteous and conscientious about wrapping/safeguarding the furniture. Would use them again without reservation.”
Mike PowersVerified ReviewerGoogle“From the beginning Kurt was very informative and responsive. The crew arrived on time, carefully wrapped furniture, and worked as a team with great care.”
GoogleVerified Reviewer
What mixed reviewers say
“The crew was wonderful, on time and went above and beyond for us during the move. I continued to email for six months asking for reimbursement, but I was never reimbursed.”
GoogleVerified Reviewer “In the end, the move was split into two days. The actual cost was at the original estimate, but the wood floors were not really protected and shelving was not set up.”
GoogleVerified Reviewer “The workers worked hard, were respectful and damaged nothing. The company did not reassemble the beds or haul away the many empty boxes.”
YelpVerified Reviewer
Most common complaints about New Generation Moving & Storage, LLC
Inaccurate estimates
Estimates from New Generation Moving & Storage, LLC were sometimes way off from what customers were ultimately billed.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
What negative reviewers say
“Movers did a good job. Unfortunately, the estimate was way off, by almost double, and management did not want to budge on the final price.”
GoogleVerified Reviewer “The total price still ended up at $2800 after we packed many items ourselves. They also forgot some things at the old house, which we still needed to move.”
GoogleVerified Reviewer “Movers damaged our front stairs and then discarded the broken stone. The company said a claim would be filed but never responded or provided a certificate of insurance.”
Nicholas FerrazVerified ReviewerGoogle“The sales associate Thomas Williams was disrespectful and ignorant. I will never use these services.”
JohnVerified ReviewerGoogle
New Generation Moving & Storage, LLC
4.38Bridgewater, MASince 2009
Save more than 30% on average by comparing movers before you book.
New Generation Moving & Storage, LLC
4.38
Bridgewater, MA · Since 2009
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New Generation Moving & Storage, LLC, then see how it compares with other top-rated movers in Bridgewater.
Compare prices side by side
See where New Generation Moving & Storage, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does New Generation Moving & Storage, LLC offer?
New Generation Moving & Storage, LLC offers full-service moving, local moves, and long-distance moves. It also provides international moves, commercial moves, and packing.
Services offered
Is New Generation Moving & Storage, LLC licensed and insured?
Federally licensed, operating authority active
US DOT 1742523 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, New Generation Moving & Storage, LLC is registered with the Federal Motor Carrier Safety Administration under US DOT number 1742523, as NEW GENERATION MOVING AND STORAGE LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover New Generation Moving & Storage, LLC holds. Ask for a certificate of insurance before you book.
- Registered legal name
- NEW GENERATION MOVING AND STORAGE LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 3Power units reported to the FMCSA
- Miles driven
- 105,000Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- August 2026
How much does New Generation Moving & Storage, LLC cost?
New Generation Moving & Storage, LLC does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to New Generation Moving & Storage, LLC typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
New Generation Moving & Storage, LLC is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does New Generation Moving & Storage, LLC offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
New Generation Moving & Storage, LLC accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How New Generation Moving & Storage, LLC compares with other local movers
With a moveBuddha score of 4.38 out of 5, New Generation Moving & Storage, LLC trails the four top-rated movers in the Bridgewater area, 0.12 points behind Isaac's Moving and Storage Inc. At 182 reviews, New Generation Moving & Storage, LLC has fewer reviews than three of the four. Where New Generation Moving & Storage, LLC falls behind is industry experience, with the lowest industry experience score in the group.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 2 | Marathon Moving Co.Canton | 4.62 | 345 | 4.7 | 4.1 | A+ |
| 3 | Gentle Giant Moving CompanyMarshfield | 4.56 | 112 | 5.0 | 4.2 | A+ |
| 4 | Isaac's Moving and Storage IncStoughton | 4.50 | 429 | 4.6 | 3.4 | A+ |
| 5 | New Generation Moving & Storage, LLCThis mover · ranks #5 | 4.38 | 182 | 4.8 | 4.3 | B- |
How does New Generation Moving & Storage, LLC compare to other Massachusetts movers?
- moveBuddha score#51 of 299(better than average)
4.38vs 3.73 avg
New Generation Moving & Storage, LLC scores 4.38, above the Massachusetts average of 3.73, and ranks #51 of 299 Massachusetts movers.
- Positive reviews#151 of 299(better than average)
92%vs 90% avg
New Generation Moving & Storage, LLC has 92% positive reviews, above the Massachusetts average of 90%, and ranks #151 of 299 Massachusetts movers.
- Negative reviews#154 of 299(better than average)
6%vs 9% avg
New Generation Moving & Storage, LLC has 6% negative reviews, below the Massachusetts average of 9%, and ranks #154 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#83 of 299(worse than average)
182vs 245 avg
New Generation Moving & Storage, LLC has 182 reviews analyzed, below the Massachusetts average of 245, and ranks #83 of 299 Massachusetts movers.
- Yelp rating#46 of 299(better than average)
4.3vs 3.9 avg
New Generation Moving & Storage, LLC has a Yelp rating of 4.3, above the Massachusetts average of 3.9, and ranks #46 of 299 Massachusetts movers.
- Years in business#65 of 299(worse than average)
17 yearsvs 26 years avg
New Generation Moving & Storage, LLC has been in business for 17 years, below the Massachusetts average of 26 years, and ranks #65 of 299 Massachusetts movers.
| Metric | This moverNew Generation Moving & Storage, LLC | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#51 of 299 in Massachusetts | 4.38 | 3.73 | #51 of 299 | +0.65(better than average) |
| Positive reviews#151 of 299 in Massachusetts | 92% | 90% | #151 of 299 | +2 pts(better than average) |
| Negative reviewsLower is better#154 of 299 in Massachusetts | 6% | 9% | #154 of 299 | −3 pts(better than average) |
| Reviews analyzed#83 of 299 in Massachusetts | 182 | 245 | #83 of 299 | −63(worse than average) |
| Yelp ratingBased on only 32 reviews#46 of 299 in Massachusetts | 4.3 | 3.9 | #46 of 299 | +0.4(better than average) |
| Years in business#65 of 299 in Massachusetts | 17 years | 26 years | #65 of 299 | −9(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
New Generation Moving & Storage, LLC
4.38Bridgewater, MASince 2009
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from New Generation Moving & Storage, LLC, then see how it compares with other top-rated movers in Bridgewater.
Compare prices side by side
See where New Generation Moving & Storage, LLC lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
New Generation Moving & Storage, LLC
4.38
Bridgewater, MA · Since 2009
Final verdict: New Generation Moving & Storage, LLC
New Generation Moving & Storage, LLC earns a 4.38/5 moveBuddha Score and ranks #51 among Massachusetts movers, with 92% positive feedback across 182 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 3 trucks and a track record dating to 2009, it has less history than the average Massachusetts mover, and the most common complaint is inaccurate estimates.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
New Generation Moving & Storage, LLC
4.38
Bridgewater, MA · Since 2009
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact New Generation Moving & Storage, LLC
- Phone
- (774) 215-5099
- Website
- newgenerationmovers.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.