Phoenix Moving & Storage review 2026 (Natick, MA)
Updated
Phoenix Moving & Storage, a Natick, MA moving company, ranks #253 of 299 movers in Massachusetts, with a moveBuddha rating of 3.30/5.
100% of Phoenix Moving & Storage's 244 verified customer reviews are positive. Customers most often praise its affordable rates. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Phoenix Moving & Storage measures up
Phoenix Moving & Storage ranks #253 out of 299 movers in Massachusetts with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Phoenix Moving & Storage moveBuddha Certified?
Phoenix Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Phoenix Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Phoenix Moving & Storage?
Out of 244 verified reviews, 100% of customers left a positive review about Phoenix Moving & Storage in Natick, MA. 0% of reviews are negative and 0.4% are neutral. Phoenix Moving & Storage has a 10% higher positive review percentage than the average Massachusetts moving company (100% vs the Massachusetts state average of 90%).
- Positive99.6%(243)
- Neutral0.4%(1)
Based on 244 reviews across Google, Yelp, and other review sites.
What customers like about Phoenix Moving & Storage
Affordable rates
Many reviewers found Phoenix Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Phoenix Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Phoenix Moving & Storage was often noted for responding to questions or concerns almost immediately
Good communication
Reviewers frequently mention clear, consistent updates from Phoenix Moving & Storage throughout the moving process.
Efficient service
Many customers praise Phoenix Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“I had to organize an interstate move very last-minute, and Phoenix was the clear choice out of the four companies I reached out to. They called me less than an hour after I sent in my request for a quote.”
Pamela WhiteVerified ReviewerGoogle“I received this incredible service for less than half the price of most other moving companies (just over $2300, and that's including the tip).”
Pamela WhiteVerified ReviewerGoogle“Great local moving company. They were quick, thorough, fairly priced and were flexible with availability. Would definitely recommend them.”
Thomas M.Verified ReviewerGoogle“Walter is very friendly and responded to my request/questions quickly. Although I cancelled the appointment due to other reasons, they provided flexible rescheduling and offered different options for moving.”
Kelly ZhuVerified ReviewerGoogle“Phoenix Moving is professional and caring. They moved boxes and furniture efficiently, helped with where to put things, and were great to work with. The scheduling was handled well and there was good communication. Definitely recommend!”
Emma BarbosaVerified ReviewerGoogle
What mixed reviewers say
“Tried to call them 3 times on the number listed on their website. All three times I got an automated message saying I was being connected, then hung up on me.”
Kenneth SkertchlyVerified ReviewerGoogle
Phoenix Moving & Storage
3.30Natick, MA
Save more than 30% on average by comparing movers before you book.
Phoenix Moving & Storage
3.30
Natick, MA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Phoenix Moving & Storage, then see how it compares with other top-rated movers in Natick.
Compare prices side by side
See where Phoenix Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Phoenix Moving & Storage offer?
Phoenix Moving & Storage offers long-distance moves.
Services offered
Is Phoenix Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 3868109. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Phoenix Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 3868109.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Phoenix Moving & Storage holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Phoenix Moving & Storage cost?
Phoenix Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Phoenix Moving & Storage typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Phoenix Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Phoenix Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Phoenix Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Phoenix Moving & Storage compares with other local movers
With a moveBuddha score of 3.30 out of 5, Phoenix Moving & Storage trails the five top-rated movers in the Natick area, 1.22 points behind Reloq Moving Services. Phoenix Moving & Storage's score rests on 244 reviews, fewer than any of the five. Where Phoenix Moving & Storage falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Flash MovingWaltham | 4.70 | 620 | 5.0 | 5.0 | A+ |
| 3 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 4 | Olympia Moving & StorageWatertown | 4.64 | 735 | 4.6 | 3.7 | A+ |
| 5 | Reloq Moving ServicesAshland | 4.52 | 352 | 5.0 | 5.0 | A |
| 6 | Phoenix Moving & StorageThis mover · ranks #6 | 3.30 | 244 | — | — | — |
How does Phoenix Moving & Storage compare to other Massachusetts movers?
- moveBuddha score#253 of 299(worse than average)
3.30vs 3.73 avg
Phoenix Moving & Storage scores 3.30, below the Massachusetts average of 3.73, and ranks #253 of 299 Massachusetts movers.
- Positive reviews#52 of 299(better than average)
100%vs 90% avg
Phoenix Moving & Storage has 100% positive reviews, above the Massachusetts average of 90%, and ranks #52 of 299 Massachusetts movers.
- Negative reviews#11 of 299(better than average)
0%vs 9% avg
Phoenix Moving & Storage has 0% negative reviews, below the Massachusetts average of 9%, and ranks #11 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#70 of 299(worse than average)
244vs 245 avg
Phoenix Moving & Storage has 244 reviews analyzed, below the Massachusetts average of 245, and ranks #70 of 299 Massachusetts movers.
| Metric | This moverPhoenix Moving & Storage | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#253 of 299 in Massachusetts | 3.30 | 3.73 | #253 of 299 | −0.43(worse than average) |
| Positive reviews#52 of 299 in Massachusetts | 100% | 90% | #52 of 299 | +10 pts(better than average) |
| Negative reviewsLower is better#11 of 299 in Massachusetts | 0% | 9% | #11 of 299 | −9 pts(better than average) |
| Reviews analyzed#70 of 299 in Massachusetts | 244 | 245 | #70 of 299 | −1(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Phoenix Moving & Storage
3.30Natick, MA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Phoenix Moving & Storage, then see how it compares with other top-rated movers in Natick.
Compare prices side by side
See where Phoenix Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Phoenix Moving & Storage
3.30
Natick, MA
Final verdict: Phoenix Moving & Storage
Phoenix Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #253 among Massachusetts movers, with 100% positive feedback across 244 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Phoenix Moving & Storage
3.30
Natick, MA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Phoenix Moving & Storage
- Phone
- (508) 315-9458
- Website
- gophoenixmoving.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.