Roy’s Moving review 2026 (Newton, MA)
In business since 2014 · Updated
Roy’s Moving, a Newton, MA moving company, ranks #42 of 299 movers in Massachusetts, with a moveBuddha rating of 4.42/5.
83% of Roy’s Moving's 883 verified customer reviews are positive. Customers most often praise its quick response times, while the most common complaint involves delayed arrival or delivery.
Roy’s Moving has been in business since 2014. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Roy’s Moving measures up
Across 883 reviews, Roy’s Moving in Newton, MA is rated 4.1/5 on Google (472 reviews) and 1.9/5 on Yelp (32 reviews), and has an A+ rating from the Better Business Bureau.
Roy’s Moving ranks #42 out of 299 movers in Massachusetts with a moveBuddha Score of 4.42 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.42.
- Customer service
- 5.0
- Industry experience
- 4.7
- Brand
- 4.5
- Website
- 4.0
- Review quality
- 3.8
Google rating
Based on 472 reviews
Yelp rating
Based on 32 reviews
Better Business Bureau
Based on BBB profile
Is Roy’s Moving moveBuddha Certified?
Roy’s Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Roy’s Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Roy’s Moving?
Out of 883 verified reviews, 83% of customers left a positive review about Roy’s Moving in Newton, MA. 16.1% of reviews are negative and 0.8% are neutral. Roy’s Moving has a 7% lower positive review percentage than the average Massachusetts moving company (83% vs the Massachusetts state average of 90%).
- Positive83.1%(734)
- Neutral0.8%(7)
- Negative16.1%(142)
Based on 883 reviews across Google, Yelp, and other review sites.
What customers like about Roy’s Moving
Quick response times
Customer support at Roy’s Moving was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Roy’s Moving often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Roy’s Moving for completing moves smoothly and with minimal downtime.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Roy’s Moving's attention to detail.
Respectful of property
Customers appreciated how carefully Roy’s Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
What positive reviewers say
“I moved from New York to Boston and it couldn't have been easier. The guys were professional, very fast, and all of my furniture and belongings were delivered with care.”
YelpVerified Reviewer “Lydia was prompt with a quote and deposit within 10 minutes, and Noe’s crew arrived within the stated window. They were quick, efficient, and effective on a third-floor walk-up.”
Elizabeth KyerVerified ReviewerGoogle“The team was very professional, efficient, and handled everything with great care. The movers worked quickly while making sure all my belongings were safe.”
Blandine JosephVerified ReviewerGoogle“They were on time, patient and respectful of my things. They used protective equipment for every piece of furniture and delivered everything to the rooms we wanted.”
John MoVerified ReviewerGoogle
What mixed reviewers say
“The movers were thorough and protected our things, but the company charged six hours for about three hours of work and added travel time not included in the estimate.”
Grace TaberVerified ReviewerGoogle“The movers were great packing our things, but delivery was delayed from July 1 to July 10, and our new 75-inch TV arrived marked.”
Camila Quirgo NunesVerified ReviewerGoogle“Lydia was responsive and the price was affordable, but my cancellation refund took more than three months and repeated follow-ups.”
Courtney SimchakVerified ReviewerGoogle
Most common complaints about Roy’s Moving
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Roy’s Moving clients.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“The delivery timeline was several weeks late, and the company lost family heirlooms and broke my box spring and bookshelf.”
Christopher Kendrick-CastanhoVerified ReviewerGoogle“The price rose from $2,700 to $5,700 with hidden fees, and my belongings took 1.5 weeks to arrive instead of three days.”
Kara JoyVerified ReviewerGoogle“They charged almost $800 more than the original quote, lost crib and coffee-table parts, and arrived late for both pickup and delivery.”
Megan FiorinoVerified ReviewerGoogle“The company was late, furniture arrived broken, communication was difficult, and credit-card fees were added without notice.”
Bruna Del NegroVerified ReviewerGoogle
Roy’s Moving
4.42Newton, MASince 2014
Save more than 30% on average by comparing movers before you book.
Roy’s Moving
4.42
Newton, MA · Since 2014
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roy’s Moving, then see how it compares with other top-rated movers in Newton.
Compare prices side by side
See where Roy’s Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Roy’s Moving offer?
Roy’s Moving offers packing, unpacking, and packing materials, plus storage and climate-controlled storage.
Services offered
Is Roy’s Moving licensed and insured?
moveBuddha holds no federal licensing record for Roy’s Moving in Newton, MA. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Roy’s Moving holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Roy’s Moving cost?
Roy’s Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Roy’s Moving typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Roy’s Moving offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Roy’s Moving offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
- Discounts
- MilitaryMover’s own offer
Roy’s Moving accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Roy’s Moving also offers a military discount. It also lists: One month of free storage for clients who move with Roy's Moving. Ask what you qualify for and how much you could save before you book.
How Roy’s Moving compares with the top 4 Newton movers
With a moveBuddha score of 4.42 out of 5, Roy’s Moving places fourth when ranked against the four top-scoring Newton movers, 0.06 points behind Anton's Moving Company and just ahead of Brave Movers. Roy’s Moving's 883 reviews are the most of any mover in that group. Roy’s Moving has the highest customer service score in the group, but the lowest quote accuracy score.
The four highest-scoring local movers near Newton, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Anton's MoversNewton | 4.56 | 272 | 4.8 | 4.4 | A+ |
| 2 | Five Stars MoversNewton | 4.52 | 395 | 4.3 | 2.6 | A+ |
| 3 | Anton's Moving CompanyNewton | 4.48 | 837 | 4.8 | 4.4 | A+ |
| 4 | Roy’s MovingThis mover · ranks #4 | 4.42 | 883 | 4.1 | 1.9 | A+ |
| 5 | Brave MoversNewton | 4.38 | 249 | 5.0 | 4.9 | A+ |
How does Roy’s Moving compare to other Massachusetts movers?
- moveBuddha score#42 of 299(better than average)
4.42vs 3.73 avg
Roy’s Moving scores 4.42, above the Massachusetts average of 3.73, and ranks #42 of 299 Massachusetts movers.
- Positive reviews#218 of 299(worse than average)
83%vs 90% avg
Roy’s Moving has 83% positive reviews, below the Massachusetts average of 90%, and ranks #218 of 299 Massachusetts movers.
- Negative reviews#218 of 299(worse than average)
16%vs 9% avg
Roy’s Moving has 16% negative reviews, above the Massachusetts average of 9%, and ranks #218 of 299 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#16 of 299(better than average)
883vs 245 avg
Roy’s Moving has 883 reviews analyzed, above the Massachusetts average of 245, and ranks #16 of 299 Massachusetts movers.
- Yelp rating#102 of 299(worse than average)
1.9vs 3.9 avg
Roy’s Moving has a Yelp rating of 1.9, below the Massachusetts average of 3.9, and ranks #102 of 299 Massachusetts movers.
- Years in business#79 of 299(worse than average)
12 yearsvs 26 years avg
Roy’s Moving has been in business for 12 years, below the Massachusetts average of 26 years, and ranks #79 of 299 Massachusetts movers.
| Metric | This moverRoy’s Moving | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#42 of 299 in Massachusetts | 4.42 | 3.73 | #42 of 299 | +0.69(better than average) |
| Positive reviews#218 of 299 in Massachusetts | 83% | 90% | #218 of 299 | −7 pts(worse than average) |
| Negative reviewsLower is better#218 of 299 in Massachusetts | 16% | 9% | #218 of 299 | +7 pts(worse than average) |
| Reviews analyzed#16 of 299 in Massachusetts | 883 | 245 | #16 of 299 | +638(better than average) |
| Yelp ratingBased on only 32 reviews#102 of 299 in Massachusetts | 1.9 | 3.9 | #102 of 299 | −2.0(worse than average) |
| Years in business#79 of 299 in Massachusetts | 12 years | 26 years | #79 of 299 | −14(worse than average) |
Compared with 299 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Roy’s Moving
4.42Newton, MASince 2014
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Roy’s Moving, then see how it compares with other top-rated movers in Newton.
Compare prices side by side
See where Roy’s Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Roy’s Moving
4.42
Newton, MA · Since 2014
Final verdict: Roy’s Moving
Roy’s Moving earns a 4.42/5 moveBuddha Score and ranks #4 among Newton movers, with 83% positive feedback across 883 customer reviews.
Customers consistently praise its quick response times and quick moving process. It is best for customers prioritizing strong communication, careful handling of belongings, and reliable service experience.
With a track record dating to 2014, it has less history than the average Massachusetts mover, and the most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Roy’s Moving
4.42
Newton, MA · Since 2014
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.