Dumbo Moving and Storage review 2026 (Brooklyn, NY)
In business since 2007 · Updated
Dumbo Moving and Storage, a Brooklyn, NY moving company, ranks #13 of 505 movers in New York, with a moveBuddha rating of 4.56/5.
79% of Dumbo Moving and Storage's 6,349 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unexpected charges.
In business since 2007, Dumbo Moving and Storage holds active FMCSA registration (USDOT #1543241) and operates 9 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Dumbo Moving and Storage measures up
Across 6,349 reviews, Dumbo Moving and Storage in Brooklyn, NY is rated 4.5/5 on Google (4,000 reviews) and 3.2/5 on Yelp (2,227 reviews), and has an A+ rating from the Better Business Bureau.
Dumbo Moving and Storage ranks #13 out of 505 movers in New York with a moveBuddha Score of 4.56 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.56.
- Brand
- 5.0
- Website
- 5.0
- Customer service
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.7
Google rating
Based on 4,000 reviews
Yelp rating
Based on 2,227 reviews
Better Business Bureau
Based on BBB profile
Is Dumbo Moving and Storage moveBuddha Certified?
Dumbo Moving and Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Dumbo Moving and Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Dumbo Moving and Storage?
Out of 6,349 verified reviews, 79% of customers left a positive review about Dumbo Moving and Storage in Brooklyn, NY. 19.1% of reviews are negative and 1.6% are neutral. Dumbo Moving and Storage has a 9% lower positive review percentage than the average New York moving company (79% vs the New York state average of 88%).
- Positive79.3%(5,035)
- Neutral1.6%(102)
- Negative19.1%(1,213)
Based on 6,349 reviews across Google, Yelp, and other review sites.
What customers like about Dumbo Moving and Storage
Affordable rates
Many reviewers found Dumbo Moving and Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Dumbo Moving and Storage was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Dumbo Moving and Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Dumbo Moving and Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Dumbo Moving and Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Great experience with Dumbo Moving! It was my first time using them and they were just as efficient, friendly and helpful as other movers 2x the price.”
Joyce ZhouVerified ReviewerGoogle“Have used Dumbo moving for 2 moves now and both times have had incredible experiences! Highly communicative ahead of move, fair pricing without nickel and diming, and punctual movers day of!”
Liv McKinneyVerified ReviewerGoogle“Had Rob help me get a very easy and affordable quote -timing and schedule was efficient and seamless! The movers were so nice and quick -one of the best moves I've ever had!”
Hannah S.Verified ReviewerGoogle“Best quote I received by some distance! Lucas coordinated the move with punctuality and clarity, and the movers Samuel and Darwin were quick, effective, careful with our delicate items.”
Charles RivkinVerified ReviewerGoogle“I arranged a last-minute relocation—literally two days prior—and it was managed with urgency, care, and flexibility. The movers arrived promptly and completed the move quickly and carefully.”
Joshua CruzVerified ReviewerGoogle
What mixed reviewers say
“They moved my 10 or so boxes and small pieces of furniture efficiently. All my boxes arrived in the same condition. The delayed scheduling disrupted my week, and movers repeatedly questioned my roommate about a tip.”
Dayjah GaliaVerified ReviewerGoogle“Price seemed reasonable at first, but ended up being a very stressful experience and furniture was scratched. We were pressured for high tips by both movers and the office.”
Isabel TuVerified ReviewerGoogle“The crew worked hard to make it happen and overcome the challenges created by the sales person, but the move took twice as long and cost us twice as much as estimated.”
M LowenstVerified ReviewerGoogle“Pricing was reasonable, a referral discount got me bins included with a 16ft truck. Scheduling problems, unanswered calls, and missed pickup windows made the process stressful.”
Patrizia KoenigVerified ReviewerGoogle
Most common complaints about Dumbo Moving and Storage
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Dumbo Moving and Storage clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“Once they arrived, the mover argued that I had more items than I had quoted, even though I showed him my itemized list. He repeatedly pushed for a 'big tip.'…”
Kati VombergarVerified ReviewerGoogle“Then they broke my TV. When I contacted the company, they told me I didn’t have additional insurance and offered me only $18 for the broken TV.”
Yasmin FathiVerified ReviewerGoogle“One of the movers became rude and unprofessional. He unloaded boxes carelessly, then the crew left entirely. We were left without movers for two hours.”
Claire Mathellié MarcanoVerified ReviewerGoogle“I specifically asked whether there would be a charge for the stairs, and Kenny told me that there would be no charge. When the movers arrived, we were suddenly told we had to pay $40.”
Peemlia LonyoVerified ReviewerGoogle
Dumbo Moving and Storage
4.56Brooklyn, NYSince 2007
Save more than 30% on average by comparing movers before you book.
Dumbo Moving and Storage
4.56
Brooklyn, NY · Since 2007
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Dumbo Moving and Storage, then see how it compares with other top-rated movers in Brooklyn.
Compare prices side by side
See where Dumbo Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Dumbo Moving and Storage offer?
Dumbo Moving and Storage offers full-service moving, local moves, long-distance moves, commercial moves, and small moves.
Services offered
Is Dumbo Moving and Storage licensed and insured?
Federally licensed, operating authority active
US DOT 1543241 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Dumbo Moving and Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 1543241, as DUMBO MOVING & STORAGE INC, and its operating status is currently active. It also holds a New York intrastate license, number NY DOT: T-36990; NJ PC: 001103; DCA: 39PC00110300.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Dumbo Moving and Storage holds. Ask for a certificate of insurance before you book.
- State license number
- NY DOT: T-36990; NJ PC: 001103; DCA: 39PC00110300Issued by New York. Covers moves within the state, which the FMCSA does not
- Registered legal name
- DUMBO MOVING & STORAGE INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 9Power units reported to the FMCSA
- Miles driven
- 350,000Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Dumbo Moving and Storage cost?
Dumbo Moving and Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Dumbo Moving and Storage typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Dumbo Moving and Storage is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Dumbo Moving and Storage offer?
- Accepts
- Credit CardsMoney OrdersCryptocurrency
- Deposit
- Required to book
- Discounts
- Mover’s own offer
Dumbo Moving and Storage accepts credit cards, money orders, and cryptocurrency. A deposit is required to book. Dumbo Moving and Storage's terms: A deposit is required to book a reservation; the price and move date/time are not final or guaranteed until the reservation is booked and payment information is provided. Full payment for local and long-distance moves is due 1 business day before the move.
Dumbo Moving and Storage also offers discounts on request. It also lists: Complimentary month of storage for out-of-state moves. Ask what you qualify for and how much you could save before you book.
How Dumbo Moving and Storage compares with the top 10 Brooklyn movers
With a moveBuddha score of 4.56 out of 5, Dumbo Moving and Storage ranks first among the top 10 Brooklyn moving companies, 0.08 points ahead of TDY Moving and Storage. Dumbo Moving and Storage's 6,349 reviews are the most of any mover in that group. Where Dumbo Moving and Storage pulls ahead is brand: it has the highest brand score in the group.
The ten highest-scoring local movers near Brooklyn, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Dumbo Moving and StorageThis mover · ranks #1 | 4.56 | 6,349 | 4.5 | 3.2 | A+ |
| 2 | TDY Moving and StorageBrooklyn | 4.48 | 992 | 4.8 | 3.3 | A+ |
| 3 | Veteran Movers NYC LLCBrooklyn | 4.44 | 570 | 4.8 | 4.7 | A+ |
| 4 | All Star Moving & Storage, Inc.Brooklyn | 4.42 | 242 | 4.3 | 4.3 | A+ |
| 5 | TB MovingBrooklyn | 4.34 | 202 | 4.8 | 3.8 | A+ |
| 6 | Green City Movers Inc.Rego Park | 4.34 | 16 | 4.9 | 4.0 | — |
| 7 | Braha Moving SystemsQueens | 4.28 | 176 | 4.6 | 4.0 | A+ |
| 8 | Olympus Moving & Storage, Inc.Brooklyn | 4.28 | 103 | — | 1.0 | A+ |
| 9 | City Express MovingBrooklyn | 4.26 | 38 | 4.6 | 3.8 | — |
| 10 | Active Moving, Inc.Brooklyn | 4.22 | 92 | 3.2 | — | A+ |
| 11 | BQ Transport LLCBrooklyn | 4.12 | 88 | 2.3 | 1.5 | B- |
How does Dumbo Moving and Storage compare to other New York movers?
- moveBuddha score#13 of 505(better than average)
4.56vs 3.63 avg
Dumbo Moving and Storage scores 4.56, above the New York average of 3.63, and ranks #13 of 505 New York movers.
- Positive reviews#363 of 505(worse than average)
79%vs 88% avg
Dumbo Moving and Storage has 79% positive reviews, below the New York average of 88%, and ranks #363 of 505 New York movers.
- Negative reviews#365 of 505(worse than average)
19%vs 11% avg
Dumbo Moving and Storage has 19% negative reviews, above the New York average of 11%, and ranks #365 of 505 New York movers. A lower percentage is better.
- Reviews analyzed#2 of 505(better than average)
6,349vs 287 avg
Dumbo Moving and Storage has 6,349 reviews analyzed, above the New York average of 287, and ranks #2 of 505 New York movers.
- Yelp rating#99 of 505(worse than average)
3.2vs 3.7 avg
Dumbo Moving and Storage has a Yelp rating of 3.2, below the New York average of 3.7, and ranks #99 of 505 New York movers.
- Years in business#80 of 505(worse than average)
19 yearsvs 30 years avg
Dumbo Moving and Storage has been in business for 19 years, below the New York average of 30 years, and ranks #80 of 505 New York movers.
| Metric | This moverDumbo Moving and Storage | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#13 of 505 in New York | 4.56 | 3.63 | #13 of 505 | +0.93(better than average) |
| Positive reviews#363 of 505 in New York | 79% | 88% | #363 of 505 | −9 pts(worse than average) |
| Negative reviewsLower is better#365 of 505 in New York | 19% | 11% | #365 of 505 | +8 pts(worse than average) |
| Reviews analyzed#2 of 505 in New York | 6,349 | 287 | #2 of 505 | +6,062(better than average) |
| Yelp rating#99 of 505 in New York | 3.2 | 3.7 | #99 of 505 | −0.5(worse than average) |
| Years in business#80 of 505 in New York | 19 years | 30 years | #80 of 505 | −11(worse than average) |
Compared with 505 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Dumbo Moving and Storage
4.56Brooklyn, NYSince 2007
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Dumbo Moving and Storage, then see how it compares with other top-rated movers in Brooklyn.
Compare prices side by side
See where Dumbo Moving and Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Dumbo Moving and Storage
4.56
Brooklyn, NY · Since 2007
Final verdict: Dumbo Moving and Storage
Dumbo Moving and Storage earns a 4.56/5 moveBuddha Score and ranks #1 among Brooklyn movers, with 79% positive feedback across 6,349 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With 9 trucks and a track record dating to 2007, it has less history than the average New York mover, and the most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Dumbo Moving and Storage
4.56
Brooklyn, NY · Since 2007
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Dumbo Moving and Storage
- Phone
- (718) 222-8282
- Website
- dumbomoving.com
Other Dumbo Moving and Storage locations
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.