Highline Moving and Delivery review 2026 (Farmington, NY)
In business since 2002 · Updated
Highline Moving and Delivery, a Farmington, NY moving company, ranks #63 of 505 movers in New York, with a moveBuddha rating of 4.38/5.
94% of Highline Moving and Delivery's 252 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items.
Highline Moving and Delivery has been in business since 2002. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Highline Moving and Delivery measures up
Across 252 reviews, Highline Moving and Delivery in Farmington, NY is rated 4.8/5 on Google (172 reviews) and 4.5/5 on Yelp (45 reviews).
Highline Moving and Delivery ranks #63 out of 505 movers in New York with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.1
- Brand
- 4.0
- Website
- 4.0
Google rating
Based on 172 reviews
Yelp rating
Based on 45 reviews
Is Highline Moving and Delivery moveBuddha Certified?
Highline Moving and Delivery is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Highline Moving and Delivery hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Highline Moving and Delivery?
Out of 252 verified reviews, 94% of customers left a positive review about Highline Moving and Delivery in Farmington, NY. 5.2% of reviews are negative and 1.2% are neutral. Highline Moving and Delivery has a 6% higher positive review percentage than the average New York moving company (94% vs the New York state average of 88%).
- Positive93.7%(236)
- Neutral1.2%(3)
- Negative5.2%(13)
Based on 252 reviews across Google, Yelp, and other review sites.
What customers like about Highline Moving and Delivery
Affordable rates
Many reviewers found Highline Moving and Delivery to be more budget-friendly than competitors without sacrificing quality.
Quick response times
Customer support at Highline Moving and Delivery was often noted for responding to questions or concerns almost immediately
Flexibility
Clients liked that Highline Moving and Delivery was willing to adjust schedules or accommodate last-minute changes.
Respectful of property
Customers appreciated how carefully Highline Moving and Delivery's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Highline Moving and Delivery's attention to detail.
What positive reviewers say
“Very responsive and flexible. On time, respectful and easy to work with. Finished quickly.”
YelpVerified Reviewer “Excellent service. Very reasonable price. Moved a 3 BR apartment from Buffalo to Rochester in 5 hours. Nothing broken!”
YelpVerified Reviewer “Paul was quick and spot on with his estimate. Jose and Keith were professional, helpful, and friendly, with excellent care and speed.”
GoogleVerified Reviewer “The crew was professional and respectful of my belongings and home, and worked quickly and carefully.”
GoogleVerified Reviewer “Their rates were competitive and less expensive than some other companies. They worked at a rapid pace and were honest in calculating their time.”
YelpVerified Reviewer
What mixed reviewers say
“Overall they were careful with belongings however damaged a piece of workout equipment.”
GoogleVerified Reviewer “Although the movers were very nice and did a good job, I was over charged by an hour for their break.”
GoogleVerified Reviewer “Two of my boxes didn't make the move. Later, the owner emailed information about the truck's trip and called with suggestions.”
Meredith BreedenVerified ReviewerGoogle
Most common complaints about Highline Moving and Delivery
Damage to items
Some customers reported that items were damaged during packing or loading.
Inaccurate estimates
Estimates from Highline Moving and Delivery were sometimes way off from what customers were ultimately billed.
Insurance issues
There were frustrations around slow claims processing or denied damage claims.
What negative reviewers say
“After repeated calls about an estimate, I was told they were booked and could not do the move. The month-long experience was not professional.”
YelpVerified Reviewer “They broke off a foot of an antique and removed a screen door without replacing pins. Paul was unresponsive to my inquiries.”
GoogleVerified Reviewer “If you get a quote from Highline, request someone other than Paul. He never gives an accurate quote, always way under or over.”
GoogleVerified Reviewer “A lot of our stuff arrived broken or not at all. The claim process took months, and the company denied the claim despite proof of damage.”
AmberVerified ReviewerGoogle“The insurance company denied the claim for a damaged refrigerator. After multiple emails and calls, the owner eventually sent a check.”
YelpVerified Reviewer
Highline Moving and Delivery
4.38Farmington, NYSince 2002
Save more than 30% on average by comparing movers before you book.
Highline Moving and Delivery
4.38
Farmington, NY · Since 2002
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Highline Moving and Delivery, then see how it compares with other top-rated movers in Farmington.
Compare prices side by side
See where Highline Moving and Delivery lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Highline Moving and Delivery offer?
Highline Moving and Delivery offers local moves, long-distance moves, storage, and climate-controlled storage, with hourly rates from $170.
Services offered
Is Highline Moving and Delivery licensed and insured?
Registered with the FMCSA
US DOT 1429135. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Highline Moving and Delivery is registered with the Federal Motor Carrier Safety Administration under US DOT number 1429135.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Highline Moving and Delivery holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Highline Moving and Delivery cost?
Highline Moving and Delivery lists an hourly rate of $170, above the New York average of $139/hr. At that rate, a studio or 1-bedroom move (3–5 hours with 2 movers) would come to about $500–$850. Larger homes need more movers and hours: totals from similar movers typically run $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Highline Moving and Delivery typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Highline Moving and Delivery offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Highline Moving and Delivery offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
- Discounts
- Mover’s own offer
Highline Moving and Delivery does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
Highline Moving and Delivery also offers discounts on request. It also lists: 10% off storage for signing up for a one-year contract. Ask what you qualify for and how much you could save before you book.
How Highline Moving and Delivery compares with other local movers
With a moveBuddha score of 4.38 out of 5, Highline Moving and Delivery places fourth when ranked against the four highest-scoring moving companies near Farmington, level on score with Interior Moving Services Inc and Tony Caccamise Moving Co., Inc., and between them on review count. At 252 reviews, Highline Moving and Delivery has fewer reviews than three of the four. Highline Moving and Delivery has a review quality score higher than three of the four, but the lowest customer service score.
The four highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Sheridan Brothers MovingRochester | 4.50 | 801 | 4.0 | 3.1 | A+ |
| 2 | Corrigan Moving SystemsRochester | 4.44 | 280 | 4.8 | 3.3 | A+ |
| 3 | Interior Moving Services IncRochester | 4.38 | 826 | 4.8 | 3.4 | A+ |
| 4 | Highline Moving and DeliveryThis mover · ranks #4 | 4.38 | 252 | 4.8 | 4.5 | — |
| 5 | Tony Caccamise Moving Co., Inc.Lima | 4.38 | 187 | 4.8 | 3.8 | A+ |
How does Highline Moving and Delivery compare to other New York movers?
- moveBuddha score#63 of 505(better than average)
4.38vs 3.63 avg
Highline Moving and Delivery scores 4.38, above the New York average of 3.63, and ranks #63 of 505 New York movers.
- Positive reviews#222 of 505(better than average)
94%vs 88% avg
Highline Moving and Delivery has 94% positive reviews, above the New York average of 88%, and ranks #222 of 505 New York movers.
- Negative reviews#217 of 505(better than average)
5%vs 11% avg
Highline Moving and Delivery has 5% negative reviews, below the New York average of 11%, and ranks #217 of 505 New York movers. A lower percentage is better.
- Reviews analyzed#100 of 505(worse than average)
252vs 287 avg
Highline Moving and Delivery has 252 reviews analyzed, below the New York average of 287, and ranks #100 of 505 New York movers.
- Yelp rating#32 of 505(better than average)
4.5vs 3.7 avg
Highline Moving and Delivery has a Yelp rating of 4.5, above the New York average of 3.7, and ranks #32 of 505 New York movers.
- Years in business#71 of 505(worse than average)
24 yearsvs 30 years avg
Highline Moving and Delivery has been in business for 24 years, below the New York average of 30 years, and ranks #71 of 505 New York movers.
| Metric | This moverHighline Moving and Delivery | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#63 of 505 in New York | 4.38 | 3.63 | #63 of 505 | +0.75(better than average) |
| Positive reviews#222 of 505 in New York | 94% | 88% | #222 of 505 | +6 pts(better than average) |
| Negative reviewsLower is better#217 of 505 in New York | 5% | 11% | #217 of 505 | −6 pts(better than average) |
| Reviews analyzed#100 of 505 in New York | 252 | 287 | #100 of 505 | −35(worse than average) |
| Yelp ratingBased on only 45 reviews#32 of 505 in New York | 4.5 | 3.7 | #32 of 505 | +0.8(better than average) |
| Years in business#71 of 505 in New York | 24 years | 30 years | #71 of 505 | −6(worse than average) |
Compared with 505 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Highline Moving and Delivery
4.38Farmington, NYSince 2002
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Highline Moving and Delivery, then see how it compares with other top-rated movers in Farmington.
Compare prices side by side
See where Highline Moving and Delivery lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Highline Moving and Delivery
4.38
Farmington, NY · Since 2002
Final verdict: Highline Moving and Delivery
Highline Moving and Delivery earns a 4.38/5 moveBuddha Score and ranks #63 among New York movers, with 94% positive feedback across 252 customer reviews.
Customers consistently praise its affordable rates and quick response times. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
With a track record dating to 2002, it has less history than the average New York mover, and the most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Highline Moving and Delivery
4.38
Farmington, NY · Since 2002
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Highline Moving and Delivery
- Phone
- (585) 230-9368
- Website
- highlinedelivery.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.