Ken's Neat Moving & Storage review 2026 (Rochester, NY)
Updated
Ken's Neat Moving & Storage, a Rochester, NY moving company, ranks #299 of 499 movers in New York, with a moveBuddha rating of 3.30/5.
76% of Ken's Neat Moving & Storage's 63 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves damage to items. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Ken's Neat Moving & Storage measures up
Ken's Neat Moving & Storage ranks #299 out of 499 movers in New York with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Ken's Neat Moving & Storage moveBuddha Certified?
Ken's Neat Moving & Storage is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Ken's Neat Moving & Storage hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Ken's Neat Moving & Storage?
Out of 63 verified reviews, 76% of customers left a positive review about Ken's Neat Moving & Storage in Rochester, NY. 22.2% of reviews are negative and 1.6% are neutral. Ken's Neat Moving & Storage has a 12% lower positive review percentage than the average New York moving company (76% vs the New York state average of 88%).
- Positive76.2%(48)
- Neutral1.6%(1)
- Negative22.2%(14)
Based on 63 reviews across Google, Yelp, and other review sites.
What customers like about Ken's Neat Moving & Storage
Affordable rates
Many reviewers found Ken's Neat Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Flexibility
Clients liked that Ken's Neat Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
Quick response times
Customer support at Ken's Neat Moving & Storage was often noted for responding to questions or concerns almost immediately
Quick moving process
The team at Ken's Neat Moving & Storage often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise Ken's Neat Moving & Storage for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Had a last-minute cancellation from another company; Ken's helped the next day and was slightly cheaper. The crew was kind, courteous, and able to move most of our home.”
Erik StonehamVerified ReviewerGoogle“Ken was thorough and extremely responsive. The movers arrived early, went right to work, and got the job done quickly. They were very professional.”
Christine HenningVerified ReviewerGoogle“Prices are fair, very quick move, full service and efficient. Will be doing business again.”
ChuckVerified ReviewerGoogle“They added a furniture pickup that was not in the estimate, finished in record time and under budget, and nothing was damaged.”
Jenelle AgueroVerified ReviewerGoogle“Three guys showed up on time and ready to work. They finished under estimate after moving more than originally agreed to.”
Amy LewandowskiVerified ReviewerGoogle
Most common complaints about Ken's Neat Moving & Storage
Damage to items
Some customers reported that items were damaged during packing or loading.
Higher-than-expected costs
Final bills were occasionally much higher than initial estimates, upsetting customers.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
What negative reviewers say
“Broke my things, didn't replace anything, arrived late, and only had two helpers. Won't be using them again.”
Adrian KingVerified ReviewerGoogle“Ken's quote was $700–$1,100, but the bill was $1,250 with half my items still at the old location. Two pieces of furniture were broken; one was not reported.”
E McCarthyVerified ReviewerGoogle“We were in a tight spot and moved in 3½ hours, but they took advantage of us and charged an outrageous amount.”
meg8278 (meg8278)Verified ReviewerGoogle“Movers were rude and arrogant. Some items were damaged, and they did nothing about it.”
Jon StewartVerified ReviewerGoogle“Workers arrived an hour early without notice, refused to move items that needed packing, left, and did not return as promised.”
Barbara KlumpVerified ReviewerGoogle
Ken's Neat Moving & Storage
3.30Rochester, NY
Save more than 30% on average by comparing movers before you book.
Ken's Neat Moving & Storage
3.30
Rochester, NY
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ken's Neat Moving & Storage, then see how it compares with other top-rated movers in Rochester.
Compare prices side by side
See where Ken's Neat Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Ken's Neat Moving & Storage offer?
Ken's Neat Moving & Storage handles local moves, long-distance moves, and international moves from Rochester, NY, with services including small moves, senior moves, and packing.
Services offered
Is Ken's Neat Moving & Storage licensed and insured?
Registered with the FMCSA
US DOT 967151. Operating status is not on this profile. Check on SAFER
Verified against the FMCSA, not by moveBuddha
Ken's Neat Moving & Storage is registered with the Federal Motor Carrier Safety Administration under US DOT number 967151. It also holds a New York intrastate license, number 32208.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Ken's Neat Moving & Storage holds. Ask for a certificate of insurance before you book.
- State license number
- 32208Issued by New York. Covers moves within the state, which the FMCSA does not
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Ken's Neat Moving & Storage cost?
Ken's Neat Moving & Storage does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Ken's Neat Moving & Storage typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Ken's Neat Moving & Storage offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Ken's Neat Moving & Storage offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Ken's Neat Moving & Storage does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Ken's Neat Moving & Storage compares with the top 9 Rochester movers
With a moveBuddha score of 3.30 out of 5, Ken's Neat Moving & Storage trails the nine top-scoring Rochester movers, 0.84 points behind Joe's Moving Co.. Ken's Neat Moving & Storage's score rests on 63 reviews, fewer than any of the nine. Where Ken's Neat Moving & Storage falls behind is review quality, with the lowest review quality score in the group.
The nine highest-scoring local movers near Rochester, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Sheridan Brothers MovingRochester | 4.50 | 801 | 4.0 | 3.1 | A+ |
| 2 | Corrigan Moving SystemsRochester | 4.44 | 280 | 4.8 | 3.3 | A+ |
| 3 | Metropolis Moving, Inc.Brooklyn | 4.38 | 944 | 4.9 | 4.8 | A+ |
| 4 | Interior Moving Services IncRochester | 4.38 | 826 | 4.8 | 3.4 | A+ |
| 5 | Tony Caccamise Moving Co., Inc.Lima | 4.38 | 187 | 4.8 | 3.8 | A+ |
| 6 | Clark Moving & StorageRochester | 4.38 | 176 | 4.6 | 3.5 | A+ |
| 7 | Bauer & Son MovingRochester | 4.30 | 113 | 4.9 | 2.5 | A+ |
| 8 | TWO MEN AND A TRUCKRochester | 4.20 | 443 | 4.7 | 1.5 | D+ |
| 9 | Joe's Moving Co.Rochester | 4.14 | 891 | 4.8 | 3.4 | — |
| 10 | Ken's Neat Moving & StorageThis mover · ranks #10 | 3.30 | 63 | — | — | — |
How does Ken's Neat Moving & Storage compare to other New York movers?
- moveBuddha score#299 of 499(worse than average)
3.30vs 3.64 avg
Ken's Neat Moving & Storage scores 3.30, below the New York average of 3.64, and ranks #299 of 499 New York movers.
- Positive reviews#376 of 499(worse than average)
76%vs 88% avg
Ken's Neat Moving & Storage has 76% positive reviews, below the New York average of 88%, and ranks #376 of 499 New York movers.
- Negative reviews#379 of 499(worse than average)
22%vs 11% avg
Ken's Neat Moving & Storage has 22% negative reviews, above the New York average of 11%, and ranks #379 of 499 New York movers. A lower percentage is better.
- Reviews analyzed#276 of 499(worse than average)
63vs 290 avg
Ken's Neat Moving & Storage has 63 reviews analyzed, below the New York average of 290, and ranks #276 of 499 New York movers.
| Metric | This moverKen's Neat Moving & Storage | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#299 of 499 in New York | 3.30 | 3.64 | #299 of 499 | −0.34(worse than average) |
| Positive reviews#376 of 499 in New York | 76% | 88% | #376 of 499 | −12 pts(worse than average) |
| Negative reviewsLower is better#379 of 499 in New York | 22% | 11% | #379 of 499 | +11 pts(worse than average) |
| Reviews analyzed#276 of 499 in New York | 63 | 290 | #276 of 499 | −227(worse than average) |
Compared with 499 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Ken's Neat Moving & Storage
3.30Rochester, NY
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Ken's Neat Moving & Storage, then see how it compares with other top-rated movers in Rochester.
Compare prices side by side
See where Ken's Neat Moving & Storage lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Ken's Neat Moving & Storage
3.30
Rochester, NY
Final verdict: Ken's Neat Moving & Storage
Ken's Neat Moving & Storage earns a 3.30/5 moveBuddha Score and ranks #10 among Rochester movers, with 76% positive feedback across 63 customer reviews.
Customers consistently praise its affordable rates and flexibility. It is best for customers prioritizing strong communication, helpful crews, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Ken's Neat Moving & Storage
3.30
Rochester, NY
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Ken's Neat Moving & Storage
- Phone
- (585) 325-6328
- Website
- kensneatmoving.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.