Premier Relocations - Agent for Mayflower review 2026 (Rochester, NY)
Updated
Premier Relocations - Agent for Mayflower, a Rochester, NY moving company, ranks #258 of 499 movers in New York, with a moveBuddha rating of 3.34/5.
91% of Premier Relocations - Agent for Mayflower's 183 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves delayed arrival or delivery. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Premier Relocations - Agent for Mayflower measures up
Premier Relocations - Agent for Mayflower ranks #258 out of 499 movers in New York with a moveBuddha Score of 3.34 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.34.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Premier Relocations - Agent for Mayflower moveBuddha Certified?
Premier Relocations - Agent for Mayflower is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Premier Relocations - Agent for Mayflower hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Premier Relocations - Agent for Mayflower?
Out of 183 verified reviews, 91% of customers left a positive review about Premier Relocations - Agent for Mayflower in Rochester, NY. 8.2% of reviews are negative and 0.5% are neutral. Premier Relocations - Agent for Mayflower has a 3% higher positive review percentage than the average New York moving company (91% vs the New York state average of 88%).
- Positive91.3%(167)
- Neutral0.5%(1)
- Negative8.2%(15)
Based on 183 reviews across Google, Yelp, and other review sites.
What customers like about Premier Relocations - Agent for Mayflower
Consistency and follow-up
Reviewers liked that Premier Relocations - Agent for Mayflower stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Premier Relocations - Agent for Mayflower throughout the moving process.
Respectful of property
Customers appreciated how carefully Premier Relocations - Agent for Mayflower's team maneuvered furniture through tight spaces without damaging walls or floors.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to Premier Relocations - Agent for Mayflower's attention to detail.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Premier Relocations - Agent for Mayflower.
What positive reviewers say
“Al, Hunter, and Lawrence were considerate, careful, communicative, and worked quickly. They ensured all goods were delivered and provided the information needed to confirm the relocation was complete.”
Steve DeckerVerified ReviewerGoogle“The office answered my emails, calls, and every inquiry in a timely, professional manner. Mike sent the quote quickly, and the movers arrived on time and worked professionally.”
M AVerified ReviewerGoogle“They took excellent care of our belongings and were very respectful of the property. I would highly recommend this crew for a local or long-distance move.”
Mike KearnsVerified ReviewerGoogle“Alexa and her crew were friendly, patient, efficient, and conscientious. They wrapped, loaded, and unloaded our furniture safely, then reassembled bed frames securely.”
Joan DowdVerified ReviewerGoogle
What mixed reviewers say
“The first person who answered was polite, but the follow-up call felt condescending and rushed. The conversation ended in less than a minute, leaving me disappointed about getting basic questions answered.”
Isaac MussayevVerified ReviewerGoogle
Most common complaints about Premier Relocations - Agent for Mayflower
Delayed arrival or delivery
Several reviewers experienced frustrating delays either on moving day or with final delivery.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unfriendly or rude staff
A few customers felt disrespected by curt or unhelpful movers or office staff.
What negative reviewers say
“We were outside our delivery window, and the company had no plan for when our items would arrive. The local office was responsive, but corporate could not provide a delivery date.”
Aaron GettingsVerified ReviewerGoogle“Numerous pieces of furniture were damaged, many objects were broken, and exercise equipment and bicycles were damaged. Months later, we were still waiting for answers about the claim.”
Jim FalconeVerified ReviewerGoogle“The movers damaged walls, ceilings, paint, and furniture. One mover repeatedly swore in front of my family and confronted me when I complained.”
Tim AltierVerified ReviewerGoogle
Premier Relocations - Agent for Mayflower
3.34Rochester, NY
Save more than 30% on average by comparing movers before you book.
Premier Relocations - Agent for Mayflower
3.34
Rochester, NY
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Premier Relocations - Agent for Mayflower, then see how it compares with other top-rated movers in Rochester.
Compare prices side by side
See where Premier Relocations - Agent for Mayflower lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Premier Relocations - Agent for Mayflower offer?
Premier Relocations - Agent for Mayflower handles local moves, long-distance moves, and international moves from Rochester, NY, with services including packing, unpacking, and custom crating.
Services offered
Is Premier Relocations - Agent for Mayflower licensed and insured?
moveBuddha holds no federal licensing record for Premier Relocations - Agent for Mayflower in Rochester, NY. That is not the same as the company being unlicensed. Movers operating only within one state are licensed by that state rather than by the FMCSA.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Premier Relocations - Agent for Mayflower holds. Ask for a certificate of insurance before you book.
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
How much does Premier Relocations - Agent for Mayflower cost?
Premier Relocations - Agent for Mayflower does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in New York, you can expect to pay approximately $139/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service New York moving companies similar to Premier Relocations - Agent for Mayflower typically bill the amounts below using a $139/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Premier Relocations - Agent for Mayflower offers interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service New York moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Premier Relocations - Agent for Mayflower offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
Premier Relocations - Agent for Mayflower accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Premier Relocations - Agent for Mayflower compares with the top 9 Rochester movers
With a moveBuddha score of 3.34 out of 5, Premier Relocations - Agent for Mayflower trails the nine top-scoring Rochester movers, 0.80 points behind Joe's Moving Co.. At 183 reviews, Premier Relocations - Agent for Mayflower has fewer reviews than seven of the nine. Where Premier Relocations - Agent for Mayflower falls behind is review quality, with the lowest review quality score in the group.
The nine highest-scoring local movers near Rochester, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Sheridan Brothers MovingRochester | 4.50 | 801 | 4.0 | 3.1 | A+ |
| 2 | Corrigan Moving SystemsRochester | 4.44 | 280 | 4.8 | 3.3 | A+ |
| 3 | Metropolis Moving, Inc.Brooklyn | 4.38 | 944 | 4.9 | 4.8 | A+ |
| 4 | Interior Moving Services IncRochester | 4.38 | 826 | 4.8 | 3.4 | A+ |
| 5 | Tony Caccamise Moving Co., Inc.Lima | 4.38 | 187 | 4.8 | 3.8 | A+ |
| 6 | Clark Moving & StorageRochester | 4.38 | 176 | 4.6 | 3.5 | A+ |
| 7 | Bauer & Son MovingRochester | 4.30 | 113 | 4.9 | 2.5 | A+ |
| 8 | TWO MEN AND A TRUCKRochester | 4.20 | 443 | 4.7 | 1.5 | D+ |
| 9 | Joe's Moving Co.Rochester | 4.14 | 891 | 4.8 | 3.4 | — |
| 10 | Premier Relocations - Agent for MayflowerThis mover · ranks #10 | 3.34 | 183 | — | — | — |
How does Premier Relocations - Agent for Mayflower compare to other New York movers?
- moveBuddha score#258 of 499(worse than average)
3.34vs 3.63 avg
Premier Relocations - Agent for Mayflower scores 3.34, below the New York average of 3.63, and ranks #258 of 499 New York movers.
- Positive reviews#253 of 499(better than average)
91%vs 88% avg
Premier Relocations - Agent for Mayflower has 91% positive reviews, above the New York average of 88%, and ranks #253 of 499 New York movers.
- Negative reviews#263 of 499(better than average)
8%vs 11% avg
Premier Relocations - Agent for Mayflower has 8% negative reviews, below the New York average of 11%, and ranks #263 of 499 New York movers. A lower percentage is better.
- Reviews analyzed#145 of 499(worse than average)
183vs 287 avg
Premier Relocations - Agent for Mayflower has 183 reviews analyzed, below the New York average of 287, and ranks #145 of 499 New York movers.
| Metric | This moverPremier Relocations - Agent for Mayflower | New York avg | New York rank | Difference |
|---|---|---|---|---|
| moveBuddha score#258 of 499 in New York | 3.34 | 3.63 | #258 of 499 | −0.29(worse than average) |
| Positive reviews#253 of 499 in New York | 91% | 88% | #253 of 499 | +3 pts(better than average) |
| Negative reviewsLower is better#263 of 499 in New York | 8% | 11% | #263 of 499 | −3 pts(better than average) |
| Reviews analyzed#145 of 499 in New York | 183 | 287 | #145 of 499 | −104(worse than average) |
Compared with 499 New York movers with moveBuddha profiles. Rank #1 is the best in New York.
Premier Relocations - Agent for Mayflower
3.34Rochester, NY
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Premier Relocations - Agent for Mayflower, then see how it compares with other top-rated movers in Rochester.
Compare prices side by side
See where Premier Relocations - Agent for Mayflower lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Premier Relocations - Agent for Mayflower
3.34
Rochester, NY
Final verdict: Premier Relocations - Agent for Mayflower
Premier Relocations - Agent for Mayflower earns a 3.34/5 moveBuddha Score and ranks #10 among Rochester movers, with 91% positive feedback across 183 customer reviews.
Customers consistently praise its consistency and follow-up and good communication. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is delayed arrival or delivery.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Premier Relocations - Agent for Mayflower
3.34
Rochester, NY
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your New York moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Premier Relocations - Agent for Mayflower
- Phone
- (585) 594-5000
- Website
- premier-mayflower.com
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.