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Cross Country Movers review 2026 (Los Angeles, CA)

In business since 2017 · Updated

Cross Country Movers, a Los Angeles, CA moving company, ranks #433 of 1125 movers in California, with a moveBuddha rating of 3.52/5.

80% of Cross Country Movers' 73 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves unexpected charges.

In business since 2017, Cross Country Movers holds active FMCSA registration (USDOT #2552260) and operates 6 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.

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How Cross Country Movers measures up

Across 73 reviews, Cross Country Movers in Los Angeles, CA has an A+ rating from the Better Business Bureau.

Cross Country Movers ranks #433 out of 1125 movers in California with a moveBuddha Score of 3.52 out of 5.

  • moveBuddha Score

    moveBuddha Score

    The moveBuddha Score is a single 0–5 rating that combines everything we know about a mover, so you can compare companies without cross-referencing a dozen review sites.

    It weighs customer service, quote accuracy, review quality, industry experience, website quality, brand strength, and ratings from Google, Yelp, and the Better Business Bureau.

    It is not a paid placement. Partners and non-partners are scored the same way.

  • Better Business Bureau

    Other names on file at BBB

    The Better Business Bureau also lists Cross Country Movers as Hermes Moving and Storage.

    Businesses are often filed at BBB under a legal, parent-company, or former name rather than the one they trade under, so if you look Cross Country Movers up on BBB, search for that name too.

    View the BBB profile

    Based on BBB profile
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Is Cross Country Movers moveBuddha Certified?

Cross Country Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.

With a Certified mover, moveBuddha does the vetting for you and provides added protection. Cross Country Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.

What movebuddha certified movers offer

  • Up to $1,000 in added move coverage*. Extra protection for eligible moves.
  • Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
  • Dedicated moveBuddha support. Help through the move process.
  • Dispute mediation. moveBuddha steps in if issues arise.

Before you book, check:

  • USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
  • Insurance coverage. Ask for proof of liability and cargo insurance.
  • A written estimate. Binding or not-to-exceed, with every fee listed.
  • The claims process. Ask how damage claims are filed and how long they take.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified

** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.

What do customers say about Cross Country Movers?

Out of 73 verified reviews, 80% of customers left a positive review about Cross Country Movers in Los Angeles, CA. 20.5% of reviews are negative. Cross Country Movers has a 10% lower positive review percentage than the average California moving company (80% vs the California state average of 90%).

  • Positive79.5%(58)
  • Negative20.5%(15)

Based on 73 reviews across Google, Yelp, and other review sites.

What customers like about Cross Country Movers

  • Flexibility

    Clients liked that Cross Country Movers was willing to adjust schedules or accommodate last-minute changes.

  • Careful handling

    Belongings are treated with caution, and many customers report zero damage thanks to Cross Country Movers's attention to detail.

  • Respectful of property

    Customers appreciated how carefully Cross Country Movers's team maneuvered furniture through tight spaces without damaging walls or floors.

  • Efficient service

    Many customers praise Cross Country Movers for completing moves smoothly and with minimal downtime.

  • Helpful movers

    Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.

What positive reviewers say

  • “They were professional, efficient, and handled everything with care while unloading the truck. They followed instructions, stayed organized, and made the whole process smooth and stress-free.”

    Erik SummersVerified ReviewerGoogle
  • “Brian was very helpful and flexible throughout our conversation from the initial quote to the end process. Cross Country delivered on the exact day we wanted it and provided text updates.”

    Ines BeckenbauerVerified ReviewerGoogle
  • “They took great care of all of my items, made sure they were in the correct rooms, and asked at the end if there was anything we wanted rearranged.”

    Eric MorrisVerified ReviewerGoogle
  • “They arrived exactly on time and got straight to work. These guys made a full day of work take only a few hours. 10/10 would hire again!”

    Mark PenryVerified ReviewerGoogle
  • “They were friendly, efficient and extremely hardworking. Owner Dennis checked in a few times during the move, and the rate was competitive.”

    DeQuan MortonVerified ReviewerGoogle

Most common complaints about Cross Country Movers

  • Unexpected charges

    Hidden fees or surprise costs caused dissatisfaction among some Cross Country Movers clients.

  • Delayed arrival or delivery

    Several reviewers experienced frustrating delays either on moving day or with final delivery.

  • Misplaced or lost items

    In some cases, belongings went missing or were delivered to the wrong location.

What negative reviewers say

  • “The price increased by over $500 through extra charges for a long carry, packing, and fuel. Delivery was not completed as promised, and four days later it still had no date.”

    Karly HutchensVerified ReviewerGoogle
  • “They delivered my belongings with items missing and damaged. Customer support argued about a missing bike, then offered only $20 for the bike, printer, and other damage.”

    Nicola BakerVerified ReviewerGoogle
  • “My items were picked up 10 days ago, and I still had no estimated delivery date. The booking agent gave inaccurate information, and customer service was difficult to reach.”

    Sudarshan ThuppulVerified ReviewerGoogle
  • “I ended up paying much more than originally quoted. They dumped my items in the garage, did not reassemble furniture, and stayed less than an hour.”

    Sue AmaroVerified ReviewerGoogle

Cross Country Movers

3.52Los Angeles, CASince 2017

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What services does Cross Country Movers offer?

Cross Country Movers handles local moves, long-distance moves, and international moves from Los Angeles, CA, with services including small moves, estate moves, and packing.

Services offered

Is Cross Country Movers licensed and insured?

Federally licensed, operating authority active

US DOT 2552260 Check on SAFER

Verified against the FMCSA, not by moveBuddha

Yes, Cross Country Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 2552260, as TRICO LONG DISTANCE TRANSPORTATION LLC, and its operating status is currently active.

Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Cross Country Movers holds. Ask for a certificate of insurance before you book.

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Registered legal name
TRICO LONG DISTANCE TRANSPORTATION LLCThe entity behind the trading name, as filed with the FMCSA
FMCSA safety rating
SatisfactoryAssigned after a compliance review
Trucks registered
6Power units reported to the FMCSA
Miles driven
200,000Reported to the FMCSA for 2023
Roadside inspections
0Recorded by the FMCSA
FMCSA record last updated
October 2026

How much does Cross Country Movers cost?

Cross Country Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.

What similar movers typically bill for a local move

Full-service California moving companies similar to Cross Country Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.

Typical local move totals from similar movers
Home sizeTypical totalTime and crew
Studio / 1 bedroom$400–$7503–5 hours, 2 movers
2-3 bedrooms$850–$1,7505–8 hours, 2–3 movers
4+ bedrooms$1,700–$3,4008–12 hours, 3–4 movers

What similar movers typically bill for a long-distance move

Cross Country Movers is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.

Typical long-distance move totals from similar movers
Home sizeDistanceTypical total
2-3 bedrooms500–1,000 mi$4,500–$7,500
4+ bedrooms500–1,000 mi$7,000–$11,500

What payment options and discounts does Cross Country Movers offer?

Accepts
No credit cards
Deposit
Not listed, so ask

Cross Country Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.

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How Cross Country Movers compares with the top 10 Los Angeles movers

With a moveBuddha score of 3.52 out of 5, Cross Country Movers ranks #40 and falls short of the top 10 movers in Los Angeles, 0.98 points behind NorthStar Moving Company, the tenth-placed mover. Cross Country Movers's score rests on 73 reviews, fewer than any of the ten. Where Cross Country Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.

The ten highest-scoring local movers near Los Angeles, by moveBuddha score.

#MoverScoreReviews
1SOS Moving, LLCLos Angeles4.782,613
2Best California MoversNorth Hollywood4.662,322
3Box-N-Go, LLCLos Angeles4.64202
4Precision Moving & Storage Corp.Chatsworth4.58550
5Rigo's Moving Company IncLos Angeles4.58534
6H2H Movers IncLos Angeles4.56614
7Royal Moving & StorageLos Angeles4.56595
8ABC Moving SystemsLos Angeles4.56469
9Prodigy Moving & Storage, LLCLos Angeles4.501,884
10NorthStar Moving CompanyLos Angeles4.501,215
40Cross Country MoversThis mover · ranks #403.5273

How does Cross Country Movers compare to other California movers?

  • moveBuddha score#433 of 1125(worse than average)

    3.52vs 3.68 avg

    Cross Country Movers scores 3.52, below the California average of 3.68, and ranks #433 of 1125 California movers.

  • Positive reviews#895 of 1125(worse than average)

    80%vs 90% avg

    Cross Country Movers has 80% positive reviews, below the California average of 90%, and ranks #895 of 1125 California movers.

  • Negative reviews#919 of 1125(worse than average)

    21%vs 9% avg

    Cross Country Movers has 21% negative reviews, above the California average of 9%, and ranks #919 of 1125 California movers. A lower percentage is better.

  • Reviews analyzed#613 of 1125(worse than average)

    73vs 270 avg

    Cross Country Movers has 73 reviews analyzed, below the California average of 270, and ranks #613 of 1125 California movers.

  • Years in business#310 of 1125(worse than average)

    9 yearsvs 23 years avg

    Cross Country Movers has been in business for 9 years, below the California average of 23 years, and ranks #310 of 1125 California movers.

MetricThis moverCalifornia avg
moveBuddha score#433 of 1125 in California3.523.68
Positive reviews#895 of 1125 in California80%90%
Negative reviewsLower is better#919 of 1125 in California21%9%
Reviews analyzed#613 of 1125 in California73270
Years in business#310 of 1125 in California9 years23 years

Compared with 1125 California movers with moveBuddha profiles. Rank #1 is the best in California.

Cross Country Movers

3.52Los Angeles, CASince 2017

Save more than 30% on average by comparing movers before you book.

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Final verdict: Cross Country Movers

Cross Country Movers earns a 3.52/5 moveBuddha Score and ranks #40 among Los Angeles movers, with 80% positive feedback across 73 customer reviews.

Customers consistently praise its flexibility and careful handling. It is best for customers prioritizing helpful crews, careful handling of belongings, and reliable service experience.

With 6 trucks and a track record dating to 2017, it has less history than the average California mover, and the most common complaint is unexpected charges.

All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.

Cross Country Movers

Los Angeles, CA · Since 2017

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Why moveBuddha?

  • 30%+Average savings

    On average, moveBuddha users save more than 30% by comparing movers before booking.

    Calculate your California moving cost 
  • $1,000Added move coverage*

    When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.

  • 1-on-1Dispute mediation

    If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.

* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.

Contact Cross Country Movers

Other Cross Country Movers locations

How we score moving companies

Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.

  • Quotes & payment optionsWeighs most

    The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.

  • Online reputationMajor factor

    An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.

  • ServicesMajor factor

    The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.

  • Customer supportSupporting factor

    How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.

  • Review feedbackSupporting factor

    A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.

  • State availabilityMinor factor

    The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.

What the scores are built on

  • 4,500+Moving companies analyzed
  • 1M+Authenticated reviews
  • 25+Independent data sources
  • 1,000+Live price points a month
  • $0Paid for a ranking
  • MonthlyRefreshed and re-verified

Read the full scoring methodology

Written by

Ryan CarriganCo-founder, moveBuddha

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.

Cross Country Movers
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