Cross Country Movers review 2026 (San Francisco, CA)
Updated
Cross Country Movers, a San Francisco, CA moving company, ranks #837 of 1153 movers in California, with a moveBuddha rating of 3.30/5.
91% of Cross Country Movers' 54 verified customer reviews are positive. Customers most often praise its real-time tracking, while the most common complaint involves unexpected charges.
Cross Country Movers holds active FMCSA registration (USDOT #2138595) and operates 6 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Cross Country Movers measures up
Cross Country Movers ranks #837 out of 1153 movers in California with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Cross Country Movers moveBuddha Certified?
Cross Country Movers is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Cross Country Movers hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Cross Country Movers?
Out of 54 verified reviews, 91% of customers left a positive review about Cross Country Movers in San Francisco, CA. 9.3% of reviews are negative. Cross Country Movers matches the average California moving company's positive review percentage (91% vs the California state average of 91%).
- Positive90.7%(49)
- Negative9.3%(5)
Based on 54 reviews across Google, Yelp, and other review sites.
What customers like about Cross Country Movers
Real-time tracking
Clients enjoyed being able to follow their shipment's journey through live tracking tools.
Transparent pricing
Many reviewers felt confident booking with Cross Country Movers due to honest, upfront pricing and no surprise fees.
Organized packing
Cross Country Movers is often recognized for labeling boxes clearly and packing with structure and care.
Special handling available
Cross Country Movers earned praise for offering specialized care for delicate or oversized items.
Consistency and follow-up
Reviewers liked that Cross Country Movers stayed in touch before and after the move to ensure everything went smoothly.
What positive reviewers say
“The packing crew was meticulous, treating our fragile items and family heirlooms like their own. The cross-country tracking kept us updated the entire way. When our belongings arrived, everything was in perfect condition.”
Luciano MasindeVerified ReviewerGoogle“They carefully packed and loaded everything, and the price stayed exactly as quoted, with no hidden fees or unexpected charges. Everything arrived safely.”
Christine AristorenasVerified ReviewerGoogle“They carefully packed my piano, which is very difficult to handle. Everything arrived earlier than expected and in perfect condition without a scratch.”
Colin KaganVerified ReviewerGoogle“The movers kept in touch throughout the whole day and even before and after moving day. They gave us updates on how far the driver was for both our belongings and our car. There were no hidden fees.”
Georgia SmithVerified ReviewerGoogle“I've engaged the services of Cross Country Movers twice, and they have shown themselves to be the epitome of professionalism and value. Their promptness, good communication, and speed are commendable.”
Mikayla CVerified ReviewerGoogle
Most common complaints about Cross Country Movers
Unexpected charges
Hidden fees or surprise costs caused dissatisfaction among some Cross Country Movers clients.
Damage to items
Some customers reported that items were damaged during packing or loading.
Unauthorized subcontracting
In some cases, Cross Country Movers handed off the job to another moving service without informing the customer.
What negative reviewers say
“Had a signed contract and they bailed two days before we were to head out! Quoted wrong then tried to add a $1000 to our bill. They just sub contract it out.”
Robert MikelVerified ReviewerGoogle“They quoted lower than others then when all of your items were packed and on the truck tell you that you owe double/triple the cost quoted. They lost two couch cushions, broke lamps, planter bases, and glassware.”
Bailey HVerified ReviewerGoogle“Both tvs broken, broke all my vintage lamps, brand new $600 coffee table.”
Mike HayesVerified ReviewerGoogle
Cross Country Movers
3.30San Francisco, CA
Save more than 30% on average by comparing movers before you book.
Cross Country Movers
3.30
San Francisco, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cross Country Movers, then see how it compares with other top-rated movers in San Francisco.
Compare prices side by side
See where Cross Country Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Cross Country Movers offer?
Cross Country Movers is a full-service long-distance mover in San Francisco, CA, listing 15 services on moveBuddha, including packing, unpacking, and packing materials.
Services offered
Is Cross Country Movers licensed and insured?
Federally licensed, operating authority active
US DOT 2138595 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Cross Country Movers is registered with the Federal Motor Carrier Safety Administration under US DOT number 2138595, as TRICO LONG DISTANCE TRANSPORTATION LLC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Cross Country Movers holds. Ask for a certificate of insurance before you book.
- Registered legal name
- TRICO LONG DISTANCE TRANSPORTATION LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Trucks registered
- 6Power units reported to the FMCSA
- Miles driven
- 200,000Reported to the FMCSA for 2023
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Cross Country Movers cost?
Cross Country Movers does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Cross Country Movers typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Cross Country Movers is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Cross Country Movers offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Cross Country Movers does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Cross Country Movers compares with the top 10 San Francisco movers
With a moveBuddha score of 3.30 out of 5, Cross Country Movers ranks #27 and falls short of the top 10 San Francisco movers, 1.08 points behind AMS Bekins, the tenth-placed mover. Cross Country Movers's score rests on 54 reviews, fewer than any of the ten. Where Cross Country Movers falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The ten highest-scoring local movers near San Francisco, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Pure Moving CompanySan Francisco | 4.56 | 2,911 | 5.0 | 4.9 | A+ |
| 2 | NorthStar Moving CompanyNorthridge | 4.52 | 787 | 4.6 | 4.4 | A+ |
| 3 | Gentle Giant Moving CompanySan Bruno | 4.50 | 134 | 5.0 | 4.7 | A+ |
| 4 | Dependable Movers, LLCSan Francisco | 4.48 | 2,554 | 4.9 | 4.7 | A+ |
| 5 | NorthStar Moving CompanySan Francisco | 4.44 | 1,870 | 4.9 | 4.6 | A+ |
| 6 | Good Green MovingSan Francisco | 4.44 | 353 | 4.7 | 4.5 | F |
| 7 | Zapt MoversHayward | 4.42 | 772 | 4.4 | 2.0 | A+ |
| 8 | SF Bay Area MovingSouth San Francisco | 4.42 | 445 | 5.0 | 4.6 | A+ |
| 9 | Luigy's Moving & StorageSan Francisco | 4.42 | 126 | 4.6 | 4.7 | A+ |
| 10 | AMS BekinsBrisbane | 4.38 | 633 | 4.8 | 3.2 | A+ |
| 27 | Cross Country MoversThis mover · ranks #27 | 3.30 | 54 | — | — | — |
How does Cross Country Movers compare to other California movers?
- moveBuddha score#837 of 1153(worse than average)
3.30vs 3.68 avg
Cross Country Movers scores 3.30, below the California average of 3.68, and ranks #837 of 1153 California movers.
- Positive reviews#727 of 1153(level with average)
91%vs 91% avg
Cross Country Movers has 91% positive reviews, in line with the California average of 91%, and ranks #727 of 1153 California movers.
- Negative reviews#767 of 1153(worse than average)
9%vs 8% avg
Cross Country Movers has 9% negative reviews, above the California average of 8%, and ranks #767 of 1153 California movers. A lower percentage is better.
- Reviews analyzed#709 of 1153(worse than average)
54vs 268 avg
Cross Country Movers has 54 reviews analyzed, below the California average of 268, and ranks #709 of 1153 California movers.
| Metric | This moverCross Country Movers | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#837 of 1153 in California | 3.30 | 3.68 | #837 of 1153 | −0.38(worse than average) |
| Positive reviews#727 of 1153 in California | 91% | 91% | #727 of 1153 | ±0 pts |
| Negative reviewsLower is better#767 of 1153 in California | 9% | 8% | #767 of 1153 | +1 pts(worse than average) |
| Reviews analyzed#709 of 1153 in California | 54 | 268 | #709 of 1153 | −214(worse than average) |
Compared with 1153 California movers with moveBuddha profiles. Rank #1 is the best in California.
Cross Country Movers
3.30San Francisco, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Cross Country Movers, then see how it compares with other top-rated movers in San Francisco.
Compare prices side by side
See where Cross Country Movers lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Cross Country Movers
3.30
San Francisco, CA
Final verdict: Cross Country Movers
Cross Country Movers earns a 3.30/5 moveBuddha Score and ranks #27 among San Francisco movers, with 91% positive feedback across 54 customer reviews.
Customers consistently praise its real-time tracking and transparent pricing. It is best for customers prioritizing careful handling of belongings, fair pricing, and reliable service experience.
It operates 6 trucks. The most common complaint is unexpected charges.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Cross Country Movers
3.30
San Francisco, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Cross Country Movers
- Phone
- (628) 877-7137
- Website
- crosscountrymoversgroup.com
Other Cross Country Movers locations
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.