Metropolitan Van & Storage, Inc. review 2026 (Benicia, CA)
Updated
Metropolitan Van & Storage, Inc., a Benicia, CA moving company, ranks #920 of 1125 movers in California, with a moveBuddha rating of 3.30/5.
75% of Metropolitan Van & Storage, Inc.'s 59 verified customer reviews are positive. Customers most often praise its flexibility, while the most common complaint involves damage to items.
Metropolitan Van & Storage, Inc. holds active FMCSA registration (USDOT #222569). Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Metropolitan Van & Storage, Inc. measures up
Metropolitan Van & Storage, Inc. ranks #920 out of 1125 movers in California with a moveBuddha Score of 3.30 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.30.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is Metropolitan Van & Storage, Inc. moveBuddha Certified?
Metropolitan Van & Storage, Inc. is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Metropolitan Van & Storage, Inc. hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Metropolitan Van & Storage, Inc.?
Out of 59 verified reviews, 75% of customers left a positive review about Metropolitan Van & Storage, Inc. in Benicia, CA. 18.6% of reviews are negative and 6.8% are neutral. Metropolitan Van & Storage, Inc. has a 15% lower positive review percentage than the average California moving company (75% vs the California state average of 90%).
- Positive74.6%(44)
- Neutral6.8%(4)
- Negative18.6%(11)
Based on 59 reviews across Google, Yelp, and other review sites.
What customers like about Metropolitan Van & Storage, Inc.
Flexibility
Clients liked that Metropolitan Van & Storage, Inc. was willing to adjust schedules or accommodate last-minute changes.
Consistency and follow-up
Reviewers liked that Metropolitan Van & Storage, Inc. stayed in touch before and after the move to ensure everything went smoothly.
Good communication
Reviewers frequently mention clear, consistent updates from Metropolitan Van & Storage, Inc. throughout the moving process.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at Metropolitan Van & Storage, Inc..
Professional and polite staff
Customers say the Metropolitan Van & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“Metropolitan Van and Storage was extremely helpful in delivering and releasing my HHG shipment from my military move. Everyone was friendly, knowledgeable, and professional. Special shoutout to Diane for her quick response time and accommodating to my needs.”
Hayden BentleyVerified ReviewerGoogle“They were professional, courteous, engaging, helpful and transparent. My move from California to Oregon was seamless and they were on time on both front end and back end. My furniture all arrived without damage.”
Lori KaiserVerified ReviewerGoogle“I would hire them again any time. Mark was amazing helping her through the process. Mark and his team, Kyrie and Sean, took extra care with everything and moved it all in the time quoted.”
Jonathan KornVerified ReviewerGoogle“The team at Metropolitan Van is phenomenal and they handled my Son's HHG's with care, kept us in the loop at every stage while they stored his goods and were so understanding of his time and availability.”
Stephanie StewartVerified ReviewerGoogle
What mixed reviewers say
“The crew was friendly and efficient, they took about 7 hours to pack our apartment completely. They did cause a bit of damage but they helped us with the paperwork to cover the scratches and chipped paint. Good communication.”
Madison LotenVerified ReviewerGoogle
Most common complaints about Metropolitan Van & Storage, Inc.
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
What negative reviewers say
“They did not wrap or pack the remaining items and loaded them in the truck as is. Our dining room table and couch was not wrapped or protected. RJ then put a hole in our wall.”
Deanna WeaverVerified ReviewerGoogle“Multiple pieces of furniture were missing (only 2 of my 4 dining chairs arrived) and a significant chunk of my kitchen was missing. Communication was delayed.”
Michael DouglasVerified ReviewerGoogle“I waited for almost a month. I asked to have our stuff delivered on a certain day in December. I waited and waited and no one followed up with me. No one ever returned my calls.”
Tafa LefitiVerified ReviewerGoogle“These guys dragged the piano down our porch stairs ruining each one as they went along. The management and owner acknowledged they ruined our porch stairs. We reached out to them via phone, email and certified mail. No response.”
Erin SussmanVerified ReviewerGoogle
Metropolitan Van & Storage, Inc.
3.30Benicia, CA
Save more than 30% on average by comparing movers before you book.
Metropolitan Van & Storage, Inc.
3.30
Benicia, CA
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Metropolitan Van & Storage, Inc., then see how it compares with other top-rated movers in Benicia.
Compare prices side by side
See where Metropolitan Van & Storage, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Metropolitan Van & Storage, Inc. offer?
Metropolitan Van & Storage, Inc. handles long-distance moves from Benicia, CA, with services including packing and storage.
Services offered
Is Metropolitan Van & Storage, Inc. licensed and insured?
Federally licensed, operating authority active
US DOT 222569 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Metropolitan Van & Storage, Inc. is registered with the Federal Motor Carrier Safety Administration under US DOT number 222569, as ATLAS VAN LINES INC, and its operating status is currently active.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Metropolitan Van & Storage, Inc. holds. Ask for a certificate of insurance before you book.
- Registered legal name
- ATLAS VAN LINES INCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- SatisfactoryAssigned after a compliance review
- Miles driven
- 59,154,522Reported to the FMCSA for 2024
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does Metropolitan Van & Storage, Inc. cost?
Metropolitan Van & Storage, Inc. does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in California, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service California moving companies similar to Metropolitan Van & Storage, Inc. typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Metropolitan Van & Storage, Inc. is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service California moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Metropolitan Van & Storage, Inc. offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
Metropolitan Van & Storage, Inc. does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Metropolitan Van & Storage, Inc. compares with other local movers
With a moveBuddha score of 3.30 out of 5, Metropolitan Van & Storage, Inc. trails the five top-rated movers in the Benicia area, 1.04 points behind Waters Moving & Storage. Metropolitan Van & Storage, Inc.'s score rests on 59 reviews, fewer than any of the five. Where Metropolitan Van & Storage, Inc. falls behind is quote accuracy, with the lowest quote accuracy score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Chipman Relocation & LogisticsFairfield | 4.56 | 122 | 4.3 | 3.1 | A+ |
| 2 | 680 MoversWalnut Creek | 4.48 | 1,383 | 4.8 | 4.3 | A+ |
| 3 | OCD Moving ServicesEl Sobrante | 4.44 | 743 | 5.0 | 5.0 | A+ |
| 4 | Valley Relocation & StorageConcord | 4.38 | 165 | 4.8 | 3.3 | A+ |
| 5 | Waters Moving & StorageMartinez | 4.34 | 342 | 4.8 | 4.2 | — |
| 6 | Metropolitan Van & Storage, Inc.This mover · ranks #6 | 3.30 | 59 | — | — | — |
How does Metropolitan Van & Storage, Inc. compare to other California movers?
- moveBuddha score#920 of 1125(worse than average)
3.30vs 3.68 avg
Metropolitan Van & Storage, Inc. scores 3.30, below the California average of 3.68, and ranks #920 of 1125 California movers.
- Positive reviews#953 of 1125(worse than average)
75%vs 90% avg
Metropolitan Van & Storage, Inc. has 75% positive reviews, below the California average of 90%, and ranks #953 of 1125 California movers.
- Negative reviews#893 of 1125(worse than average)
19%vs 9% avg
Metropolitan Van & Storage, Inc. has 19% negative reviews, above the California average of 9%, and ranks #893 of 1125 California movers. A lower percentage is better.
- Reviews analyzed#673 of 1125(worse than average)
59vs 270 avg
Metropolitan Van & Storage, Inc. has 59 reviews analyzed, below the California average of 270, and ranks #673 of 1125 California movers.
| Metric | This moverMetropolitan Van & Storage, Inc. | California avg | California rank | Difference |
|---|---|---|---|---|
| moveBuddha score#920 of 1125 in California | 3.30 | 3.68 | #920 of 1125 | −0.38(worse than average) |
| Positive reviews#953 of 1125 in California | 75% | 90% | #953 of 1125 | −15 pts(worse than average) |
| Negative reviewsLower is better#893 of 1125 in California | 19% | 9% | #893 of 1125 | +10 pts(worse than average) |
| Reviews analyzed#673 of 1125 in California | 59 | 270 | #673 of 1125 | −211(worse than average) |
Compared with 1125 California movers with moveBuddha profiles. Rank #1 is the best in California.
Metropolitan Van & Storage, Inc.
3.30Benicia, CA
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Metropolitan Van & Storage, Inc., then see how it compares with other top-rated movers in Benicia.
Compare prices side by side
See where Metropolitan Van & Storage, Inc. lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Metropolitan Van & Storage, Inc.
3.30
Benicia, CA
Final verdict: Metropolitan Van & Storage, Inc.
Metropolitan Van & Storage, Inc. earns a 3.30/5 moveBuddha Score and ranks #920 among California movers, with 75% positive feedback across 59 customer reviews.
Customers consistently praise its flexibility and consistency and follow-up. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Metropolitan Van & Storage, Inc.
3.30
Benicia, CA
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your California moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Metropolitan Van & Storage, Inc.
- Phone
- (707) 202-5052
- Website
- metrovan.com
- Profiles
Other Metropolitan Van & Storage, Inc. locations
Helpful California moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.