The Armstrong Company review 2026 (Lombard, IL)
Updated
The Armstrong Company, a Lombard, IL moving company, ranks #179 of 313 movers in Illinois, with a moveBuddha rating of 3.36/5.
90% of The Armstrong Company's 686 verified customer reviews are positive. Customers most often praise its helpful movers, while the most common complaint involves damage to items.
The Armstrong Company holds active FMCSA registration (USDOT #1335714) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Armstrong Company measures up
The Armstrong Company ranks #179 out of 313 movers in Illinois with a moveBuddha Score of 3.36 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.36.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is The Armstrong Company moveBuddha Certified?
The Armstrong Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Armstrong Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Armstrong Company?
Out of 686 verified reviews, 90% of customers left a positive review about The Armstrong Company in Lombard, IL. 10.2% of reviews are negative and 0.3% are neutral. The Armstrong Company has a 1% higher positive review percentage than the average Illinois moving company (90% vs the Illinois state average of 89%).
- Positive89.5%(614)
- Neutral0.3%(2)
- Negative10.2%(70)
Based on 686 reviews across Google, Yelp, and other review sites.
What customers like about The Armstrong Company
Helpful movers
Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Professional and polite staff
Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
Quick moving process
The team at The Armstrong Company often gets the job done faster than expected, saving clients time.
Efficient service
Many customers praise The Armstrong Company for completing moves smoothly and with minimal downtime.
What positive reviewers say
“Super professional, courteous and efficient. Would highly recommend using them for your moving needs!”
Rabia MVerified ReviewerGoogle“When their delivery truck couldn't get into our alley, they hand-trucked every piece of our kitchen cabinets over half a block in the heat. Unbelievable work ethic, incredibly polite, and super professional.”
Meli SanchezVerified ReviewerGoogle“Reggie and Randy were very efficient, communicative, and thorough in their process. This is my first time moving and it was a breeze. As a first time parent, this was helpful and I didn’t have to stress.”
Sean ChanitthikulVerified ReviewerGoogle“Movers were friendly, quick, and efficient. Knew what they were doing and cleared a 2 bedroom house in 4 hours.”
DanielVerified ReviewerGoogle
What mixed reviewers say
“Packing and moving were acceptable, with only minor damage, but unclear communication caused delays. Most items arrived within the agreed window, while the final few were delayed by an overflow situation.”
Kate B.Verified ReviewerYelp
Most common complaints about The Armstrong Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
What negative reviewers say
“I lost 16 big boxes of home belongings with these movers. Most of the furniture was damaged. The agent is not answering calls.”
Tahere A.Verified ReviewerYelp“They stored my things with a third party who lost some of my items. Once they located them, it took 2–3 weeks to return them.”
JordanVerified ReviewerGoogle“Many boxes were damaged—crushed, torn, with water marks. A custom area rug was damaged, bedframe hardware was lost, and our KitchenAid mixer was cracked. United offered $750 for $6,000 of documented damages.”
Mark P.Verified ReviewerYelp“The delivery team was anxious to unload and shouted inventory numbers. When we tried to slow down, the driver said they needed to move on. We later found missing items.”
anne e.Verified ReviewerYelp
The Armstrong Company
3.36Lombard, IL
Save more than 30% on average by comparing movers before you book.
The Armstrong Company
3.36
Lombard, IL
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Lombard.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Armstrong Company offer?
The Armstrong Company offers full-service moving, local moves, long-distance moves, international moves, and commercial moves.
Services offered
Is The Armstrong Company licensed and insured?
Federally licensed, operating authority active
US DOT 1335714 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Armstrong Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 1335714, as ARMSTRONG RELOCATION COMPANY OHIO LLC, and its operating status is currently active. It also holds a Illinois intrastate license, number PUC A-0010894-5.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Armstrong Company holds. Ask for a certificate of insurance before you book.
- State license number
- PUC A-0010894-5Issued by Illinois. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ARMSTRONG RELOCATION COMPANY OHIO LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 18,900Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does The Armstrong Company cost?
The Armstrong Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Illinois, you can expect to pay approximately $122/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Illinois moving companies similar to The Armstrong Company typically bill the amounts below using a $122/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Armstrong Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Illinois moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Armstrong Company offer?
- Accepts
- Credit Cards
- Deposit
- Not listed, so ask
The Armstrong Company accepts credit cards. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Armstrong Company compares with other local movers
With a moveBuddha score of 3.36 out of 5, The Armstrong Company trails the five top-rated movers near Lombard, 1.12 points behind College Hunks Hauling Junk & Moving. Where The Armstrong Company falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | New City MovingChicago | 4.70 | 1,451 | 4.8 | 4.5 | — |
| 2 | Alliance Moving & StorageRolling Meadows | 4.64 | 896 | 4.8 | 3.8 | A+ |
| 3 | Good Move Movers, Inc.Elmhurst | 4.64 | 488 | 4.8 | 4.6 | A+ |
| 4 | MiniMoves Inc.Hillside | 4.58 | 516 | 4.4 | 3.0 | A+ |
| 5 | College Hunks Hauling Junk & MovingLombard | 4.48 | 642 | 4.8 | 3.3 | A+ |
| 6 | The Armstrong CompanyThis mover · ranks #6 | 3.36 | 686 | — | — | — |
How does The Armstrong Company compare to other Illinois movers?
- moveBuddha score#179 of 313(worse than average)
3.36vs 3.69 avg
The Armstrong Company scores 3.36, below the Illinois average of 3.69, and ranks #179 of 313 Illinois movers.
- Positive reviews#179 of 313(better than average)
90%vs 89% avg
The Armstrong Company has 90% positive reviews, above the Illinois average of 89%, and ranks #179 of 313 Illinois movers.
- Negative reviews#182 of 313(better than average)
10%vs 11% avg
The Armstrong Company has 10% negative reviews, below the Illinois average of 11%, and ranks #182 of 313 Illinois movers. A lower percentage is better.
- Reviews analyzed#37 of 313(better than average)
686vs 376 avg
The Armstrong Company has 686 reviews analyzed, above the Illinois average of 376, and ranks #37 of 313 Illinois movers.
| Metric | This moverThe Armstrong Company | Illinois avg | Illinois rank | Difference |
|---|---|---|---|---|
| moveBuddha score#179 of 313 in Illinois | 3.36 | 3.69 | #179 of 313 | −0.33(worse than average) |
| Positive reviews#179 of 313 in Illinois | 90% | 89% | #179 of 313 | +1 pts(better than average) |
| Negative reviewsLower is better#182 of 313 in Illinois | 10% | 11% | #182 of 313 | −1 pts(better than average) |
| Reviews analyzed#37 of 313 in Illinois | 686 | 376 | #37 of 313 | +310(better than average) |
Compared with 313 Illinois movers with moveBuddha profiles. Rank #1 is the best in Illinois.
The Armstrong Company
3.36Lombard, IL
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Lombard.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Armstrong Company
3.36
Lombard, IL
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.36/5 moveBuddha Score and ranks #179 among Illinois movers, with 90% positive feedback across 686 customer reviews.
Customers consistently praise its helpful movers and professional and polite staff. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
It operates 8 trucks. The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
The Armstrong Company
3.36
Lombard, IL
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Illinois moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Armstrong Company
- Phone
- (630) 438-5060
- Website
- goarmstrong.com
- Profiles
Other Armstrong Company locations
- Alabaster, AL
- Birmingham, AL
- Huntsville, AL
- Mira Loma, CA
- Union City, CA
- West Sacramento, CA
- Denver, CO
- Pompano Beach, FL
- Atlanta, GA
- Louisville, KY
- Kenner, LA
- Canton, MA
- Madison, MS
- Madison, MS
- Durham, NC
- Randolph, NJ
- Akron, OH
- Broken Arrow, OK
- Oklahoma City, OK
- Mount Joy, PA
- Collegedale, TN
- La Vergne, TN
- Memphis, TN
- Houston, TX
- Schertz, TX
- Madison, WI
- Waukesha, WI
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.