The Armstrong Company review 2026 (Collegedale, TN)
Updated
The Armstrong Company, a Collegedale, TN moving company, ranks #205 of 213 movers in Tennessee, with a moveBuddha rating of 3.28/5.
85% of The Armstrong Company's 103 verified customer reviews are positive. Customers most often praise its consistency and follow-up, while the most common complaint involves damage to items.
The Armstrong Company holds active FMCSA registration (USDOT #077949; 1080349; 125563) and operates 8 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How The Armstrong Company measures up
The Armstrong Company ranks #205 out of 213 movers in Tennessee with a moveBuddha Score of 3.28 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 3.28.
- Review quality
- 3.5
- Brand
- 3.0
- Website
- 3.0
- Customer service
- 3.0
- Industry experience
- 3.0
Is The Armstrong Company moveBuddha Certified?
The Armstrong Company is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. The Armstrong Company hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about The Armstrong Company?
Out of 103 verified reviews, 85% of customers left a positive review about The Armstrong Company in Collegedale, TN. 15.5% of reviews are negative. The Armstrong Company has a 4% lower positive review percentage than the average Tennessee moving company (85% vs the Tennessee state average of 89%).
- Positive84.5%(87)
- Negative15.5%(16)
Based on 103 reviews across Google, Yelp, and other review sites.
What customers like about The Armstrong Company
Consistency and follow-up
Reviewers liked that The Armstrong Company stayed in touch before and after the move to ensure everything went smoothly.
Friendly and approachable staff
Many customers felt at ease working with the courteous and personable team at The Armstrong Company.
Good communication
Reviewers frequently mention clear, consistent updates from The Armstrong Company throughout the moving process.
Careful handling
Belongings are treated with caution, and many customers report zero damage thanks to The Armstrong Company's attention to detail.
Professional and polite staff
Customers say the The Armstrong Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
What positive reviewers say
“These folks did an amazing job moving our household goods between States. Communication was excellent throughout the move, and the team handled cross-loading every item smoothly. This was the smoothest move by far.”
Gary DaceyVerified ReviewerGoogle“We were happy with moving my mother's belongings from KY to WI. Armstrong, especially Doug and Megan, were helpful, communicative and reassuring. The movers were professional, courteous toward our home and belongings, and our baby grand piano arrived without damage.”
Allyson BrunetteVerified ReviewerGoogle“Armstrong helped us move to a larger office. They were professional, showed up on time, flexible, and hardworking across several crews. Special thanks to Fuquan Harper for organizing the move and ensuring our satisfaction.”
Stephen BowersVerified ReviewerGoogle“Terri, our move coordinator, responded quickly and kept us informed. She resolved a delivery issue promptly and to our satisfaction.”
Don moakVerified ReviewerGoogle“Leo kept in contact about delivery, protected the property, and moved my things safely. He was detail-oriented, professional, and organized.”
JulieVerified ReviewerGoogle
Most common complaints about The Armstrong Company
Damage to items
Some customers reported that items were damaged during packing or loading.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
Damage to home
Customers reported scratched floors, dinged walls, or other property damage during the move.
What negative reviewers say
“Upon delivery, several bookshelves were damaged beyond repair, a step ladder and other items were missing, and the company took weeks to investigate before offering less than half the replacement cost.”
Stewart Van DuzerVerified ReviewerGoogle“Furniture and glassware suffered extensive damage, most boxes were damaged, and many items were missing. The recovery crew ignored placement instructions and showed little respect for our belongings.”
Vivian MurphyVerified ReviewerGoogle“After delivery, I found damage to my hardwood floors and furniture. The company denied responsibility because the damage was not reported immediately, despite the movers failing to protect the home.”
William CobbVerified ReviewerGoogle“The move was underestimated, leaving belongings behind and forcing an extra day. The company provided little response while we waited past our deadline for an overflow truck.”
Shannon HendersonVerified ReviewerGoogle
The Armstrong Company
3.28Collegedale, TN
Save more than 30% on average by comparing movers before you book.
The Armstrong Company
3.28
Collegedale, TN
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Collegedale.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does The Armstrong Company offer?
Licensed under US DOT number 077949; 1080349; 125563, The Armstrong Company offers full-service moving, local moves, long-distance moves, and international moves.
Services offered
Is The Armstrong Company licensed and insured?
Federally licensed, operating authority active
US DOT 077949; 1080349; 125563 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, The Armstrong Company is registered with the Federal Motor Carrier Safety Administration under US DOT number 077949; 1080349; 125563, as ARMSTRONG RELOCATION COMPANY OHIO LLC, and its operating status is currently active. It also holds a Tennessee intrastate license, number PUC A-0010894-5.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover The Armstrong Company holds. Ask for a certificate of insurance before you book.
- State license number
- PUC A-0010894-5Issued by Tennessee. Covers moves within the state, which the FMCSA does not
- Registered legal name
- ARMSTRONG RELOCATION COMPANY OHIO LLCThe entity behind the trading name, as filed with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 8Power units reported to the FMCSA
- Miles driven
- 18,900Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- October 2026
How much does The Armstrong Company cost?
The Armstrong Company does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Tennessee, you can expect to pay approximately $117/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Tennessee moving companies similar to The Armstrong Company typically bill the amounts below using a $117/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
The Armstrong Company is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Tennessee moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does The Armstrong Company offer?
- Accepts
- No credit cards
- Deposit
- Not listed, so ask
The Armstrong Company does not list any accepted payment methods on moveBuddha. Confirm how they take payment before moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How The Armstrong Company compares with other local movers
With a moveBuddha score of 3.28 out of 5, The Armstrong Company trails the five top-rated movers near Collegedale, 1.00 point behind Elizabeth's Moving & Storage. At 103 reviews, The Armstrong Company has fewer reviews than four of the five. Where The Armstrong Company falls behind is review quality, with the lowest review quality score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Good Guys Moving & DeliveryChattanooga | 4.64 | 726 | 4.8 | 4.5 | A+ |
| 2 | TWO MEN AND A TRUCKChattanooga | 4.52 | 1,018 | 4.5 | 2.8 | A+ |
| 3 | All Out Moving & StorageChattanooga | 4.48 | 948 | 4.8 | 3.1 | F |
| 4 | Bellhop MovingChattanooga | 4.38 | 1,049 | 4.6 | 3.1 | F |
| 5 | Elizabeth's Moving & StorageChattanooga | 4.28 | 98 | 4.8 | 4.2 | A |
| 6 | The Armstrong CompanyThis mover · ranks #6 | 3.28 | 103 | — | — | — |
How does The Armstrong Company compare to other Tennessee movers?
- moveBuddha score#205 of 213(worse than average)
3.28vs 3.69 avg
The Armstrong Company scores 3.28, below the Tennessee average of 3.69, and ranks #205 of 213 Tennessee movers.
- Positive reviews#142 of 213(worse than average)
85%vs 89% avg
The Armstrong Company has 85% positive reviews, below the Tennessee average of 89%, and ranks #142 of 213 Tennessee movers.
- Negative reviews#145 of 213(worse than average)
16%vs 10% avg
The Armstrong Company has 16% negative reviews, above the Tennessee average of 10%, and ranks #145 of 213 Tennessee movers. A lower percentage is better.
- Reviews analyzed#93 of 213(worse than average)
103vs 351 avg
The Armstrong Company has 103 reviews analyzed, below the Tennessee average of 351, and ranks #93 of 213 Tennessee movers.
| Metric | This moverThe Armstrong Company | Tennessee avg | Tennessee rank | Difference |
|---|---|---|---|---|
| moveBuddha score#205 of 213 in Tennessee | 3.28 | 3.69 | #205 of 213 | −0.41(worse than average) |
| Positive reviews#142 of 213 in Tennessee | 85% | 89% | #142 of 213 | −4 pts(worse than average) |
| Negative reviewsLower is better#145 of 213 in Tennessee | 16% | 10% | #145 of 213 | +6 pts(worse than average) |
| Reviews analyzed#93 of 213 in Tennessee | 103 | 351 | #93 of 213 | −248(worse than average) |
Compared with 213 Tennessee movers with moveBuddha profiles. Rank #1 is the best in Tennessee.
The Armstrong Company
3.28Collegedale, TN
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from The Armstrong Company, then see how it compares with other top-rated movers in Collegedale.
Compare prices side by side
See where The Armstrong Company lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
The Armstrong Company
3.28
Collegedale, TN
Final verdict: The Armstrong Company
The Armstrong Company earns a 3.28/5 moveBuddha Score and ranks #205 among Tennessee movers, with 85% positive feedback across 103 customer reviews.
Customers consistently praise its consistency and follow-up and friendly and approachable staff. It is best for customers prioritizing strong communication, crew professionalism, and reliable service experience.
It operates 8 trucks. The most common complaint is damage to items.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
The Armstrong Company
3.28
Collegedale, TN
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Tennessee moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact The Armstrong Company
- Phone
- (423) 643-3720
- Website
- goarmstrong.com
Other Armstrong Company locations
- Alabaster, AL
- Birmingham, AL
- Huntsville, AL
- Mira Loma, CA
- Union City, CA
- West Sacramento, CA
- Denver, CO
- Pompano Beach, FL
- Atlanta, GA
- Lombard, IL
- Louisville, KY
- Kenner, LA
- Canton, MA
- Madison, MS
- Madison, MS
- Durham, NC
- Randolph, NJ
- Akron, OH
- Broken Arrow, OK
- Oklahoma City, OK
- Mount Joy, PA
- La Vergne, TN
- Memphis, TN
- Houston, TX
- Schertz, TX
- Madison, WI
- Waukesha, WI
Helpful Tennessee moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.