Intelligent Labor and Moving review 2026 (Arlington, MA)
In business since 2005 · Updated
Intelligent Labor and Moving, an Arlington, MA moving company, ranks #52 of 295 movers in Massachusetts, with a moveBuddha rating of 4.38/5.
98% of Intelligent Labor and Moving's 487 verified customer reviews are positive. Customers most often praise its affordable rates, while the most common complaint involves unprofessional behavior.
In business since 2005, Intelligent Labor and Moving holds active FMCSA registration (USDOT #2065664) and operates 5 trucks. Ratings reflect moveBuddha’s independent analysis of customer reviews and FMCSA records.
How Intelligent Labor and Moving measures up
Across 487 reviews, Intelligent Labor and Moving in Arlington, MA is rated 4.8/5 on Yelp (194 reviews) and 5/5 on Google (171 reviews), and has an A+ rating from the Better Business Bureau.
Intelligent Labor and Moving ranks #52 out of 295 movers in Massachusetts with a moveBuddha Score of 4.38 out of 5.
What goes into our score
Each category is scored out of 5. The line shows the overall score of 4.38.
- Website
- 5.0
- Industry experience
- 5.0
- Review quality
- 4.5
- Customer service
- 4.1
- Brand
- 4.0
Google rating
Based on 171 reviews
Yelp rating
Based on 194 reviews
Better Business Bureau
Based on BBB profile
Is Intelligent Labor and Moving moveBuddha Certified?
Intelligent Labor and Moving is not moveBuddha Certified. Certified movers are licensed carriers vetted by moveBuddha and spot-checked every quarter. They meet higher standards for insurance, pricing transparency, and customer care.
With a Certified mover, moveBuddha does the vetting for you and provides added protection. Intelligent Labor and Moving hasn't gone through that certification process, so it's important to check licensing, insurance, estimates, and claims policies yourself before booking.
What movebuddha certified movers offer
- Up to $1,000 in added move coverage*. Extra protection for eligible moves.
- Vetted for licensing and insurance**. We verify state-required insurance for local movers and liability and cargo coverage for interstate movers.
- Dedicated moveBuddha support. Help through the move process.
- Dispute mediation. moveBuddha steps in if issues arise.
Before you book, check:
- USDOT and MC numbers. Look up the license and complaint history on FMCSA's site.
- Insurance coverage. Ask for proof of liability and cargo insurance.
- A written estimate. Binding or not-to-exceed, with every fee listed.
- The claims process. Ask how damage claims are filed and how long they take.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind. About moveBuddha Certified
** Local movers must hold insurance that meets state requirements for local moves. Interstate movers must carry auto liability of at least $750,000, general liability of at least $1M, and motor truck cargo coverage at or above $5,000 per vehicle and $10,000 per occurrence.
What do customers say about Intelligent Labor and Moving?
Out of 487 verified reviews, 98% of customers left a positive review about Intelligent Labor and Moving in Arlington, MA. 1.6% of reviews are negative and 0.4% are neutral. Intelligent Labor and Moving has a 8% higher positive review percentage than the average Massachusetts moving company (98% vs the Massachusetts state average of 90%).
- Positive97.9%(477)
- Neutral0.4%(2)
- Negative1.6%(8)
Based on 487 reviews across Google, Yelp, and other review sites.
What customers like about Intelligent Labor and Moving
Affordable rates
Many reviewers found Intelligent Labor and Moving to be more budget-friendly than competitors without sacrificing quality.
Experienced movers
With years of experience, Intelligent Labor and Moving's crew brought confidence and know-how to each move.
Transparent pricing
Many reviewers felt confident booking with Intelligent Labor and Moving due to honest, upfront pricing and no surprise fees.
Knowledgeable staff
Several reviewers pointed out that Intelligent Labor and Moving's crew answered questions confidently and provided useful advice.
Flexibility
Clients liked that Intelligent Labor and Moving was willing to adjust schedules or accommodate last-minute changes.
What positive reviewers say
“Intelligent Movers were prompt and communicative: I was never in doubt about when they were due to arrive, and what to expect day of the move. Our movers were friendly, speedy, and careful.”
GoogleVerified Reviewer “The movers were highly experienced and very detailed. They wrapped and covered anything that needed to be covered and got items in that were a tight squeeze up the stairs. Nothing was damaged.”
GoogleVerified Reviewer “I cannot even begin to tell you how incredible our experience with Intelligent Labor was. The online estimate system is super easy, and the almost immediate follow up from the office was really refreshing. Loved the very clear estimate.”
GoogleVerified Reviewer “We had a last minute request that added on an extra hour or two, and they were happy to accommodate, which really set them apart. Finally, all the movers were also very pleasant to work with.”
GoogleVerified Reviewer “Based on different bids, Intelligent offers reasonable rates -somewhere in the middle range -and provides a good value when you consider the service and quality of the work.”
GoogleVerified Reviewer
What mixed reviewers say
“The movers were nice and professional and none of my things were damaged. I just thought they were very slow. It took 4 hours to move a 1 bedroom apartment in the same building.”
GoogleVerified Reviewer “One mover did not get along with the lead, and they started arguing about the best way to get things out of the house -it got loud and unprofessional quickly. There were hidden fees and furniture damage.”
YelpVerified Reviewer
Most common complaints about Intelligent Labor and Moving
Unprofessional behavior
Complaints included movers using foul language, showing up late, or acting inappropriately.
Lack of communication
Poor or inconsistent updates from Intelligent Labor and Moving left some customers feeling in the dark.
Misplaced or lost items
In some cases, belongings went missing or were delivered to the wrong location.
What negative reviewers say
“We recently did a inter-state move with them and had a terrible experience -the most unprofessional and careless moving experience ever.”
GoogleVerified Reviewer “The move was to occur on a Monday, they called and canceled it the Thursday before they were to come. They simply canceled, no excuse and no apology.”
YelpVerified Reviewer “I tried to get a quote but they never bothered to reach back out to me so decided to go with Stairhopper instead.”
YelpVerified Reviewer “They put labeled boxes in the wrong places.”
YelpVerified Reviewer “Our final bill was triple the highest estimate they provided before the fact. They also broke our storm door.”
YelpVerified Reviewer
Intelligent Labor and Moving
4.38Arlington, MASince 2005
Save more than 30% on average by comparing movers before you book.
Intelligent Labor and Moving
4.38
Arlington, MA · Since 2005
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Intelligent Labor and Moving, then see how it compares with other top-rated movers in Arlington.
Compare prices side by side
See where Intelligent Labor and Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
What services does Intelligent Labor and Moving offer?
Intelligent Labor and Moving is a local and long-distance mover in Arlington, MA, listing 4 services on moveBuddha, including packing and storage.
Services offered
Is Intelligent Labor and Moving licensed and insured?
Federally licensed, operating authority active
US DOT 2065664 Check on SAFER
Verified against the FMCSA, not by moveBuddha
Yes, Intelligent Labor and Moving is registered with the Federal Motor Carrier Safety Administration under US DOT number 2065664, as INTELLIGENT LABOR INC, and its operating status is currently active. It also holds a Massachusetts intrastate license, number 2065664.
Insurance is a separate question, and one this profile cannot settle: moveBuddha does not receive carriers' insurance filings, so nothing here confirms what cover Intelligent Labor and Moving holds. Ask for a certificate of insurance before you book.
- State license number
- 2065664Issued by Massachusetts. Covers moves within the state, which the FMCSA does not
- Registered legal name
- INTELLIGENT LABOR INCThe entity behind the trading name, as filed with the FMCSA
- Doing business as
- INTELLIGENT LABOR & MOVINGTrade name on file with the FMCSA
- FMCSA safety rating
- Not ratedMost carriers are unrated. A rating is only assigned after a compliance review. It is not a failed one.
- Trucks registered
- 5Power units reported to the FMCSA
- Miles driven
- 24,706Reported to the FMCSA for 2025
- Roadside inspections
- 0Recorded by the FMCSA
- FMCSA record last updated
- July 2026
How much does Intelligent Labor and Moving cost?
Intelligent Labor and Moving does not publish hourly rates or flat fees publicly. Based on moveBuddha's data on moving companies operating in Massachusetts, you can expect to pay approximately $129/hr. Total local-move costs from similar movers typically run $400–$750 for a studio or 1-bedroom, $850–$1,750 for a 2-3 bedroom, and $1,700–$3,400 for a 4+ bedroom home. Long-distance (500-1,000 mi) 2-3 bedroom moves from similar movers typically run $4,500–$7,500.
What similar movers typically bill for a local move
Full-service Massachusetts moving companies similar to Intelligent Labor and Moving typically bill the amounts below using a $129/hr rate for a 2-person crew and scaling up for larger homes that need more movers and hours.
| Home size | Typical total | Time and crew |
|---|---|---|
| Studio / 1 bedroom | $400–$750 | 3–5 hours, 2 movers |
| 2-3 bedrooms | $850–$1,750 | 5–8 hours, 2–3 movers |
| 4+ bedrooms | $1,700–$3,400 | 8–12 hours, 3–4 movers |
What similar movers typically bill for a long-distance move
Intelligent Labor and Moving is licensed for interstate moves, which are typically priced by weight and distance. Ranges below reflect totals from similar full-service Massachusetts moving companies.
| Home size | Distance | Typical total |
|---|---|---|
| 2-3 bedrooms | 500–1,000 mi | $4,500–$7,500 |
| 4+ bedrooms | 500–1,000 mi | $7,000–$11,500 |
What payment options and discounts does Intelligent Labor and Moving offer?
- Accepts
- CashNo credit cards
- Deposit
- Not listed, so ask
Intelligent Labor and Moving accepts cash. Credit cards are not accepted, so plan another method for the balance on moving day. Deposit policies vary by mover, so ask whether one is required when you request a quote.
How Intelligent Labor and Moving compares with other local movers
With a moveBuddha score of 4.38 out of 5, Intelligent Labor and Moving trails the five top-rated movers near Arlington, 0.26 points behind Olympia Moving & Storage. At 487 reviews, Intelligent Labor and Moving has fewer reviews than four of the five. Where Intelligent Labor and Moving falls behind is brand, with the lowest brand score in the group.
The five highest-scoring nearby movers, by moveBuddha score.
| # | Mover | Score | Reviews | Yelp | BBB | |
|---|---|---|---|---|---|---|
| 1 | Boston Best Rate MoversWaltham | 4.72 | 1,369 | 4.7 | 4.7 | A+ |
| 2 | Flash MovingWaltham | 4.70 | 620 | 5.0 | 5.0 | A+ |
| 3 | Poseidon MovingBrookline | 4.70 | 325 | 4.4 | 4.1 | A+ |
| 4 | Gentle Giant Moving CompanyBoston | 4.64 | 1,924 | 4.9 | 4.1 | A+ |
| 5 | Olympia Moving & StorageWatertown | 4.64 | 735 | 4.6 | 3.7 | A+ |
| 6 | Intelligent Labor and MovingThis mover · ranks #6 | 4.38 | 487 | 5.0 | 4.8 | A+ |
How does Intelligent Labor and Moving compare to other Massachusetts movers?
- moveBuddha score#52 of 295(better than average)
4.38vs 3.74 avg
Intelligent Labor and Moving scores 4.38, above the Massachusetts average of 3.74, and ranks #52 of 295 Massachusetts movers.
- Positive reviews#87 of 295(better than average)
98%vs 90% avg
Intelligent Labor and Moving has 98% positive reviews, above the Massachusetts average of 90%, and ranks #87 of 295 Massachusetts movers.
- Negative reviews#83 of 295(better than average)
2%vs 8% avg
Intelligent Labor and Moving has 2% negative reviews, below the Massachusetts average of 8%, and ranks #83 of 295 Massachusetts movers. A lower percentage is better.
- Reviews analyzed#34 of 295(better than average)
487vs 248 avg
Intelligent Labor and Moving has 487 reviews analyzed, above the Massachusetts average of 248, and ranks #34 of 295 Massachusetts movers.
- Yelp rating#22 of 295(better than average)
4.8vs 3.9 avg
Intelligent Labor and Moving has a Yelp rating of 4.8, above the Massachusetts average of 3.9, and ranks #22 of 295 Massachusetts movers.
- Years in business#51 of 295(worse than average)
21 yearsvs 26 years avg
Intelligent Labor and Moving has been in business for 21 years, below the Massachusetts average of 26 years, and ranks #51 of 295 Massachusetts movers.
| Metric | This moverIntelligent Labor and Moving | Massachusetts avg | Massachusetts rank | Difference |
|---|---|---|---|---|
| moveBuddha score#52 of 295 in Massachusetts | 4.38 | 3.74 | #52 of 295 | +0.64(better than average) |
| Positive reviews#87 of 295 in Massachusetts | 98% | 90% | #87 of 295 | +8 pts(better than average) |
| Negative reviewsLower is better#83 of 295 in Massachusetts | 2% | 8% | #83 of 295 | −6 pts(better than average) |
| Reviews analyzed#34 of 295 in Massachusetts | 487 | 248 | #34 of 295 | +239(better than average) |
| Yelp rating#22 of 295 in Massachusetts | 4.8 | 3.9 | #22 of 295 | +0.9(better than average) |
| Years in business#51 of 295 in Massachusetts | 21 years | 26 years | #51 of 295 | −5(worse than average) |
Compared with 295 Massachusetts movers with moveBuddha profiles. Rank #1 is the best in Massachusetts.
Intelligent Labor and Moving
4.38Arlington, MASince 2005
Save more than 30% on average by comparing movers before you book.
Save more than 30% on average
On average, moveBuddha users save more than 30% by comparing movers before they book. Get a quote from Intelligent Labor and Moving, then see how it compares with other top-rated movers in Arlington.
Compare prices side by side
See where Intelligent Labor and Moving lands against similar movers.
Vetted movers only
Licensing and reviews checked, just like this page.
Free, no obligation
Nothing is booked until you choose a mover.
Intelligent Labor and Moving
4.38
Arlington, MA · Since 2005
Final verdict: Intelligent Labor and Moving
Intelligent Labor and Moving earns a 4.38/5 moveBuddha Score and ranks #52 among Massachusetts movers, with 98% positive feedback across 487 customer reviews.
Customers consistently praise its affordable rates and experienced movers. It is best for customers prioritizing crew professionalism, helpful crews, and reliable service experience.
With 5 trucks and a track record dating to 2005, it has less history than the average Massachusetts mover, and the most common complaint is unprofessional behavior.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
Intelligent Labor and Moving
4.38
Arlington, MA · Since 2005
Why moveBuddha?
- 30%+Average savings
On average, moveBuddha users save more than 30% by comparing movers before booking.
Calculate your Massachusetts moving cost - $1,000Added move coverage*
When you choose a moveBuddha Certified mover, you get $1,000 in added move coverage*, plus dedicated support throughout your move.
- 1-on-1Dispute mediation
If something goes wrong, moveBuddha provides dispute mediation with Certified movers to help resolve the issue and protect your move.
* Added move coverage is not replacement-value insurance, or insurance, or an indemnity of any kind.
Contact Intelligent Labor and Moving
- Phone
- (617) 864-0620
- Website
- intelligentlabor.com
Helpful Massachusetts moving resources
How we score moving companies
Every mover on moveBuddha is scored on the same six factors, weighted by how much each one changes a move.
- Quotes & payment optionsWeighs most
The heaviest factor, because price certainty is where moves go wrong. We reward estimates you can hold a mover to, and terms disclosed before you pay.
- Online reputationMajor factor
An objective read from third parties rather than from the mover. The Google rating for the company's headquarters sets the band; Trustpilot, BBB, and independent review sites are read alongside it.
- ServicesMajor factor
The range a mover can actually cover, scored across seven categories, with extra credit for the uncommon ones most companies hand off to a subcontractor.
- Customer supportSupporting factor
How easily you can reach a human, and how clearly the mover sets expectations before, during, and after the move. Verified against company documentation and direct outreach.
- Review feedbackSupporting factor
A company's share of positive customer feedback, converted straight to points, with no curve and no editorial adjustment.
- State availabilityMinor factor
The lightest factor, and deliberately so: wide coverage helps more readers reach a mover, but it says nothing about how good the move will be.
What the scores are built on
- 4,500+Moving companies analyzed
- 1M+Authenticated reviews
- 25+Independent data sources
- 1,000+Live price points a month
- $0Paid for a ranking
- MonthlyRefreshed and re-verified
Written by
Ryan CarriganCo-founder, moveBuddha
Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.